Service desk jobs in EastbourneCreate job alerts

Rocket Science Group is a co-development game studio specialising in multiplayer, platform services, publishing technology, and live operations for PC, console, and mobile titles. We have teams in Europe and North America and work in partnership with the game industry’s top creators. About the Role: We’re looking for a Developer Support Technician to join our team as we build out a new team to support a new product offering. This is a critical role responsible for the day-to-day operations in our Mission Control Centre (MCC), the nerve centre for our Live Operations function. You will join a new team executing our 24/7/365 Monitoring and Incident Management processes and keeping our customer’s games operating flawlessly. We have recently taken responsibility for Unity’s Multiplay game server hosting solution. Initially, you’ll be focused on supporting the migration of existing customers and ensuring their technical solution is performing flawlessly. This is a Remote role based in South Wales. Please note we have an office in Cardiff City Centre so you will need to be flexible to come in from time to time. The role will consist of 4 x 10 hour night shifts with 3 days off per week including some weekend working, Salary: £30,000 - £35,000 + (£3,750 shift allowance) dependant on experience and skills. What You’ll Do: Operations: Daily operations of the MCC, including monitoring live services, managing incident response, and ensuring optimal performance across all platforms. Technical Support: Be responsible for customer requests and tickets within committed SLA response times, whilst delivering outstanding customer experience with clear and effective interpersonal communication. Develop Processes: Create, refine, and follow policies and procedures for incident management, escalation, and communication to minimise downtime and impact on the player experience. Diagnose and troubleshoot issues: Utilise monitoring tools to identify root causes efficiently, perform basic debugging to restore backend services quickly during incidents. Player Operations: Operating our customer’s games on their behalf. This could include chat moderation, restoring in-game items, appeals against player suspensions, player support and more. What We Value: Customer First Approach: You will have experience in a customer facing role and put customer experience first in all interactions. Problem-Solving: The ability to think clearly and make decisive actions in high-stress situations, with a strong analytical mindset. Proactive Mindset: A commitment to proactive monitoring and resolution of issues before they become more serious. Technical Proficiency: Demonstrated capability in essential technical tasks, including (but not limited to) connecting to and diagnosing server faults, performing basic network debugging, and familiarity with scripting for automation and troubleshooting. You May Also Have: Experience in video game live operations, with backend systems and game server management. Experience working in a NOC or technical support environment, with an understanding of incident response protocols and service level agreements (SLAs) Familiarity with data and analytics platforms used for reporting on operational performance. Familiarity with help desk/ticketing software (e.g., Zendesk, Pylon, Jira). Experience writing technical documentation and runbooks. What We Can Offer: Remote Working: This role can be based fully from home and we will provide all equipment you need. Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including: Private Pension via Salary Sacrifice Optional Private Medical, Dental, and Vision Coverage Enhanced Annual Leave Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills! Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries. Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time! A Friendly Note from the Recruitment Team: Let us do the work for you: Even if your profile isn't an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities. Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve. Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms. #li-remote

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. TXP are recruiting for a customer focused Service Desk Analyst who is Midlands based, to start on the 22nd September. Achieving that level of

We are looking for an experienced Infrastructure Engineer who is looking to join a well-established and growing IT provider. Role Infrastructure Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Infrastructure Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of customer projects, this will anything from a 50 users O365 migration through to a domain rationalisation exercise with cloud migration. Typical duties will include creation of cloud / server solutions (physical and virtual / cloud) designs based upon client requirements. Active Directory designs and migration. Creation of implementation and test plans for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rd Line escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level Agreements. • Be an escalation point for service desk tickets for 3rd line escalations., • Accountable for tickets assigned for investigation, resolution, customer communications and SLA escalation, • Ownership an input to solution designs at all levels (High Level, Low Level and Technical), • Creation of test plans to ensure required quality of implementations, • Creation of deployment plans to meet customer requirements and provide relevant levels of risk management, • Implementation of agreed and approved solutions to agreed quality standard within specified timelines, • Creation and maintenance of all required Documentation and knowledge base articles, • Providing senior technical input, to internal and customer meeting The Person • You will be motivated, customer centric and a strong communicator at all levels., • It is important that you are qualified in server or a cloud-based qualification., • Desirable to have MCSP or equivalent experience but not essential, • A bonus would be any experience in CCNA or Network, VMware, VCP or any cloud fundamentals like Azure/AWS or Google, but these are not essential. Apply now to find out more and join a fantastic business with long term and loyal clients, where you can grow your career and opportunities. Red Rhino Solutions - A Rare Breed We work exclusively with our clients to hire the best talent in the market for our hand-picked clients. We only work on select roles for select clients so you can apply for an honest and straight forward discussion and interview process. Follow us on LinkedIn to see other roles.

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

Job Title: Full TimeReception / Duty Manager Reports To: Front Office Manager / General Manager Job Summary The Reception Duty Manager supervises front desk operations, ensures smooth guest check-in and check-out processes, maintains high service standards, and supports the reception team in delivering an exceptional customer experience. Key Responsibilities • Ensure efficient guest check-in and check-out procedures., • Handle guest inquiries, complaints, and special requests professionally., • Ensure accurate record-keeping, billing, and cash handling procedures., • Coordinate with housekeeping, maintenance, security, and other departments., • Resolve operational issues and make decisions in the absence of senior management., • Ensure compliance with company policies, health and safety regulations, and data protection requirements., • Prepare daily reports and communicate operational updates to management., • Duty Management ShiftsAbout the Hotel Located on Eastbourne's beautiful seafront, the Hotel Cumberland is a wonderful and ambitious up-and-coming hotel undergoing an exciting transformation. Our vision is to establish the hotel as a leading 4-star destination while delivering exceptional 5-star service standards to every guest. We are committed to creating memor...

Administrator £27,000 + Bonus Full Time, Permanent King's Lynn In a nutshell… Our client is a successful and growing business looking to recruit a highly organised Office Administrator to become an integral part of their team. This is an excellent opportunity for an experienced administrator who enjoys a varied role and thrives in a busy office environment. Supporting multiple departments across office administration, service coordination and project variations, you'll play a key role in keeping the business running smoothly while working closely with colleagues and customers alike. If you're proactive, detail-focused and enjoy being at the centre of a fast-paced operation, we'd love to hear from you. What's involved for the Administrator… Provide comprehensive administrative support across the business and management team. Process customer orders accurately and efficiently. Maintain office records, filing systems and company documentation. Support the Service Department through invoice processing and administration. Provide cover for service desk activities when required, including logging service requests and allocating engineer call-outs. Assist with the administration and processing of project variations. Maintain accurate records of variation requests and supporting documentation. Support departments across the business as required. Ensure compliance with company policies, procedures and quality standards.What you'll need… Previous experience within an Office Administration, Service Administration, Customer Service or Coordination role. Strong organisational and time management skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite. Strong attention to detail and a high level of accuracy. Ability to prioritise workload and manage multiple tasks effectively. Professional telephone manner and customer-focused approach.Benefits for the Administrator… £27,000 basic salary. Bonus scheme. Monday to Friday working hours. Working hours (8:30am - 5:00pm). (Flexible) Opportunity to join a growing and supportive business. Long-term career development opportunities. Varied role with exposure across multiple departments. Friendly and collaborative working environment. Company pension scheme. Holiday entitlement plus Bank Holidays.Should you be interested in this Office Administrator position, then please apply within. 3Sixty Resourcing Ltd is an independent recruitment consultancy based in Peterborough supplying permanent and contract personnel across the UK. We have a wealth of experience operating in the permanent, temporary and contract industry. We take pride in providing the best customer journey for our clients and candidates covering the following areas: Office, Engineering, Technical, Manufacturing & Construction