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Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

Job DescriptionService Desk Analyst - French Speaking UK and IrelandSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering

Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

A UK-based IT service provider is seeking an IT Service Desk Engineer for a role that offers 12-hour shifts, 4 days on and 4 days off. The ideal candidate will be responsible for resolving technical issues related to desktop and applications while providing exceptional customer service.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment. Our client is a well-established service provider and is looking for a Service Desk Coordiantor to join their busy team. Performance Reporting: Assist in gene

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability. Candidates must have a previous track record of performing a Service Desk A

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

We are looking for a BT Service Desk Technician for our offices in London to serve as the first point of contact for end-users who require technical support and assistance. Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorp

We have an exciting opportunity for an Apprentice Service Desk Analyst to join our Secure Managed Services team. Work as part of the wider FSP Secure Managed Services team to deliver, maintain, and continuously improve the applications and services we deliver to our clients. This is an ideal role fo

University Placement Year - Service Desk Analyst (Starting Summer 2026). As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally. Provide high quality support through answering calls and handling ti

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

Job Title: ICT Second Line Service Desk Technician. Act as an initial internal escalation point for other service desk technicians. Our employee forums and partners include: Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority For

The role requires exceptional people management skills and a deep understanding of ITIL service desk operations. A leading government office in London is seeking an ICT Service Support Manager to lead a dynamic team of 8. Responsibilities include overseeing technical support, ensuring service excell

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. Extensive experience within IT service desk/support roles with e

A highly successful and rapidly growing MSP and Technology provider are looking for a seasoned Network Engineer to join their Service Desk and Projects team. This MSP is looking for a motivated Service Desk Network Engineer to maintain, and support secure, resilient, and high-performing network and

An international consulting group based in London is seeking a Topic Leader to facilitate communication between local users and their Service Desk.

A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineers. In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction level

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

A global financial services group is seeking a Service Desk team member to provide support for staff across the organisation.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Partnership-fo

Reporting directly to the Service Desk Manager, the Service Desk Analyst will assist in the day-to-day operational support of the firm’s Technology systems and hardware. The position is based in our London office within a team working mainly on the Service Desk and will encompass user support (bot

Contribute to IT knowledge base by creating and improving troubleshooting guides and service desk procedures. Answering phone calls and responding to tickets within our IT Service Management tool. Diagnose and resolve first and second line issues relating to software, such as M365 and AVD, hardware,

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. Install, configure, upgrade and support hardware such as laptops, desktops, printers and telephony. Incident, Service Request & Asset

Log calls using service desk tools and ITIL processes, working within these frameworks to deliver customer service levels >. We’re looking for a Service Desk Analyst to join our Not for Profit team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first vo

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Windows 10+ Desktop, Microsoft Office.

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team.

Support or lead projects impacting end‑user computing and Service Desk operations. Technical Service Desk Manager. Lead and motivate the Service Desk team, ensuring strong performance and high‑quality support.

In this role, you will be the backbone of the Service Desk, supporting our Service Desk Analysts with a variety of essential in-office tasks. Are you ready to embark on an exciting journey in the world of IT? Our client is looking for a vibrant and dedicated Service Desk Administration Assistant to

Managing and prioritising tickets in the service desk system. IT Service Desk / Technical Support. IT Service Desk Analyst - Salisbury - £35,000 - Great Opportunity!.

A global financial information service provider is seeking a Service Desk Technician for their London office. Candidates should have at least 2 years of experience in a Service Desk environment, familiarity with Windows and Apple devices, and strong troubleshooting skills. This position requires exc

You will be handling calls raised via the self-service portal and over the telephone, plus the occasional walk-in to the Service Desk or the ICT Hub, reassuring colleagues, finding solutions and ensuring a great customer experience. You will need to resolve incidents and service requests within publ

Experience in an IT support/helpdesk/service desk environment. Ensuring excellent customer service and technical support. Excellent communication and customer service abilities.

A leading healthcare provider in the UK seeks an IT Service Desk Engineer based in North Bristol with a hybrid work model. The engineer will deliver technical support to clients, log incidents using ServiceNow, and ensure exceptional customer service. Benefits include 25 days holiday, discounts, and

A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team.

To log, monitor and resolve service desk calls within agreed service levels. ICT Business Support Analyst / Service Desk Analyst. As the first point of contact for the Council s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is

A local emergency service provider in Essex is seeking an ICT Second Line Service Desk Technician.

Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area. A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CUL

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

Provide support for incoming requests via Service Desk ticket, telephone, chat and self-service portal. Record detailed information into Service Desk ticketing system. Service Desk Technician (L1) - In-office, London (United Kingdom).

Act as first point of contact for HIS Service endusers on the customer service desk. Assist in managing the Service Desk application, including user accounts, categories and call allocation. Answer, log and manage all calls, emails and faxes to the Service Desk.