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You will provide 2nd line support, covering a large number of applications and systems in addition to handling escalation of issues within the team.

Service Desk Manager, IT Support COR7354. Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across va

Service Desk Manager, IT Support COR7354. Working in a sector that is truly rewarding, the Service Desk Manager will combine hands-on technical skill with leadership ability, to manage a service desk team responsible for providing a true support service to approximately 3,500 staff spread across var

Working in a sector that is truly rewarding, the Support Analyst / Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Support Analyst, 1st line, Service Desk

Ongoing development of your skills and expertise in the Service Desk. Previous experience in a technology team Service Desk environment with a high interest in technology. Works proactively across the Service Desk team and promotes collaboration.

You will provide 2nd line support, covering a large number of applications and systems in addition to handling escalation of issues within the team. We are open to hybrid options for this role, with the right candidate working 3 days from home and 2 days on site. Job Description We are looking for

You will provide 2nd line support, covering a large number of applications and systems in addition to handling escalation of issues within the team. We are open to hybrid options for this role, with the right candidate working 3 days from home and 2 days on site. Job Description We are looking for

Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service Centre in Camberley. The Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) is passionate about customer service and communication, by acti

IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Configure and support desktops, laptops, and mobile devices.

Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) to join our growing Customer Service Centre in Camberley. The Service Desk Analyst (Customer Service Helpdesk Agent / Helpdesk Operator) is passionate about customer service and communication, by acti

Reporting to the IT Hub Lead, you will be assisting the delivery of functions within the IT team and the wider BDO business by working on the IT Service Desk. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. You'll be encouraged t

As a Service Desk Analyst, you will provide first-line technical assistance, resolve issues, and ensure smooth day-to-day operations for end users. Experience in a similar IT support or service desk role. Join a dedicated local government organization delivering seamless IT support to critical publi

Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Service Desk Engineer (End User Support) - entry level role offering progression. Working within the En

Sound knowledge of Service Desk and Asset Management software. Take ownership and management of the incident and service request life-cycle, including verification and closure. To provide high quality support and rapid restoration of normal services, acting as 1st line support until the end of June

We are looking for a 2nd line support analyst to join a busy IT Service Desk Analyst.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Service Desk Analyst – Hybrid - Ashford, Belfast or London.

As the Service Desk Analyst, you will be working on a very busy service desk where good communication skills are vital. An urgent contract role has just arisen for a talented Service Desk Analyst who has experience of Active Directory and ticketing systems to join a leading organisation based in Kin

As our Senior Service Desk Support Technician, you will also deputise for the Service Desk Manager and support with mentoring existing Service Desk Technicians. Alfred H Knight has an exciting opportunity for a Senior Service Desk Support Technician to join our team in Liverpool, UK. As a Senior Ser

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. You will be providing technical support for all of the services in the business as well as assisting in day to day operations.

Managing incidents and service requests through the Service Desk, providing first-line support and timely escalation. Were looking for a dedicated Service Desk Analyst to join our team, providing 24x7 support on a shift basis. Monitoring the Service Desk mailbox and unassigned queue to ensure all re

Provide consistently, excellent levels of customer service.

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience. Engage with executive and client stakeh

If this Service Desk Analyst role sounds of interest please send your latest CV to the recruiter. Service Desk Analyst – Bristol, on-site five days a week supporting an internal user base of around 700 people. Provide 1st line and 2nd line IT support via phone, email or face to face; resolve incid

L1 Service Desk Analyst (with English and German). This role operates in a high-volume service desk environment, providing remote technical support for NCR’s Self-Serv Check Out (SSCO) customers. Remotely deliver solutions or dispatch service personnel when necessary.

Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service De

Work within agreed ISO/ITIL/Service Desk Institute management processes including Service Level, Incident, Problem, Change, Capacity, Configuration and Release management. Our client is seeking a Senior ICT Service Desk Analyst to provide professional, efficient, and responsive technical ICT support

Service Desk Analyst / IT Support Help Desk Technician. Get notified about new Service Desk Analyst jobs in England, United Kingdom. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing

Vacancy Service Desk Analyst Platformer. Foster strong relationships between the IT Service Desk and the rest of the company. Our team is dedicated to bringing the agency to life by maintaining seamless technology services.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for

We are looking for 2 x Service Desk Analysts to join our Service Management Team on a full time, permanent basis, based from our Doxford office, Sunderland. Demonstrable experience working in an ITIL-aligned Service Desk. Champion great customer service in accordance with the Arriva values in a fast

To ensure our services and applications are fit for the modern market, our IT team collaborates with every department.

Provide a Single Point of Contact (SPOC) Service Desk for the client users to raise Incidents and Requests which are directed to the Service Now platform instance via the channels of Telephony, Email and Portal. Inform the necessary Service Management Stakeholders (as defined under the Service Escal

Job Title: 1st line service desk engineer (MSP). Benefits: 22 days AL rising to 25 with service +BHs + Company pension. IT Services, Solutions and Consultancy practice.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

Someone with IT helpdesk or service desk experience looking to broaden their skills. From its early days as a small start up, it has grown steadily, establishing a reputation for innovation, reliability, and exceptional service.

Service Desk Analyst onsite in Halifax 3 days per week. Perform daily tasks as part of the onsite service desk.

Experience in a support analyst or helpdesk role (ideally within a SaaS environment). Level 2 support experience within a SaaS support desk. Familiarity with support tools such as Zendesk, Jira, or similar ticketing systems.

Previous experience in a service desk, ISP, or tech support environment. Youll be assisting users with day-to-day technical issues and supporting a variety of IT services and connectivity solutions. Troubleshoot issues related to networks, connectivity, telephony, and related services.

United States# Embedded - Service Desk AnalystRole: PermanentSalary: CompetitiveLocation: RemoteReference: 60499SaveSystem Analyst – Physical Security SystemsLocation: Rochester, NY (also considering Reston, VA or Austin, TX)We're seeking a skilled System Analyst to pro

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Partnership-focused wit

You’ll play a vital role in providing 2nd line support, proactively resolving escalated incidents and service requests, and ensuring customers receive an excellent level of service in line with SLAs. What You’ll Do: L2 Service Desk Analyst. What We’re Looking For: L2 Service Desk Analyst.

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Incident Management: Ta

Were seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. IT Service Desk or similar support role. Youll be part of the Business Technology Services team, which provides technology and change support across

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

Service Desk Analyst (1st line) - Professional Services. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. We’re looking for a Service Desk Analyst to join our Not for Profit team.

We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1 technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Busin

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Windows 10+ Desktop, Microsoft Office.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.