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Job DescriptionService Desk Analyst Hybrid - Ashford, Belfast or LondonSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offer

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offerin

Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Proven experience managing

Provide escalation support to the Help desk team.

Service Desk Manager to join one of the UK's quickest growing companies with a strong focus on leadership, service improvement and customer care. Service Desk Manager Requirements. Proven experience managing an IT Service Desk or Technical Support function.

KEY SKILLS – IT Support, Service Desk, Team Leader, Windows 10/11, Microsoft 365, Intune, Active Directory, Azure AD, Okta, Networking, TCP/IP, DNS, DHCP, VPN, Firewall, ITIL, SLA Management, Helpdesk, Infrastructure, CompTIA. You’ll act as both a team leader and a hands-on technical specialist

Job Title: Service Desk Manager Location: Halifax (Hybrid - 4 days office 1 day from home) Salary: £55,000 to £65,000 (depending on experience) with a great benefits package Fruition Group have a great opportunity for an experienced Service Desk Manager to join one of the UK's quickest gr

This is a bilingual position where we are looking for fluent speaking/writing of English and either/both of Swedish and French* Key ResponsibilitiesAddress and resolve non-major incidents and service requests, logging all activity in ServiceNowDeliver excellent customer service and professional supp

Job Title: Service Desk Manager Location: Halifax (Hybrid - 4 days office 1 day from home) Salary: £55,000 to £65,000 (depending on experience) with a great benefits package Fruition Group have a great opportunity for an experienced Service Desk Manager to join one of the UK's quickest gr

The Principal Service Desk Analyst is a senior technical and operational role within the Service Desk team, responsible for providing expert-level support to end users, acting as a technical escalation point, and contributing to the leadership and development of the Service Desk function. This role

This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. Proven experience managing

RSK Group are looking for an IT Service Desk Technician to join the Group IT Department on a full-time basis working 40 hours per week. Familiarity with Service Desk ticketing systems. Excellent communication and customer service skills.

They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. Having worked in a single IT service desk for at least 12 months. Service Desk Technician - IT and Telecoms.

I am recruiting for a IT Service Desk role on an exclusive basis for a tier 1 client of mine in East Grinstead, West Sussex. You will need at least 3 years experience within an IT Service Desk role supporting Windows / O365 / Exchange / Active Directory etc. Log all calls on the Service Desk ticketi

Service Desk Support - respond promptly to service desk tickets, emails, and calls. Goaco is a Digital Software Consultancy and we are currently looking for a motivated and detail-oriented Service Desk Analyst to join our team on a fixed-term basis. Proven experience in a similar service desk or dat

You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you'll have a basic level of IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. We'

Service Desk Analyst (1st/2nd Line) - Law Firm. Previous experience in a Service Desk role within a law firm, ideally 2 years+. Ensure all support calls are answered within agreed service levels and keep users informed of progress.

The Service Desk Engineer ensures the smooth and efficient delivery of IT services across the organisation. Manage incidents and service requests through the service desk system, ensuring timely resolution and escalation of complex issues. Create and maintain IT documentation, FAQs, and user guides

Here at Stonewater, we are seeking an IT Service Desk Manager to be responsible for managing and supporting the frontline IT service team. Managing both the IT Service Desk and Field Engineers to deliver a first-class service experience across the organisation, you’ll make sure customer incidents

Service Desk Technician - Cheltenham (need to drive) - Up to 30,000. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Sound knowledge of Service Desk and Asset Management software. PPG’s ambition is to create the leading pet insurance and health services platform globally. Report as necessary on performance against agreed service level targets, objectives, timescales or standards.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

Facilitating walk-ups ServiceDesk and utilizing incident knowledge base platform (Service Now). Some prior experience in help desk environment or tech support services (preferable). IT Service Desk Analyst - L2 Support - onsite.

Service Desk Technician : Cheltenham (need to drive) : Up to GBP30,000. I am seeking a Service Desk Technician to be based on: site in the Cheltenham, supporting a couple of sites in the area. As the successful Service Desk Technician, you will be part of an established IT team, supporting internal

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer:. Incident Management: Ta

Senior IT Service Desk Engineer at DJH. Administer and maintain Microsoft 365 services including Exchange Online, Teams, SharePoint and OneDrive. Ensure devices and services remain patched, compliant and secure.

This is an excellent opportunity for an experienced IT Service Desk / Helpdesk Manager seeking a role that will contribute to real change in the community. Develop and monitor service desk KPIs and SLAs; provide regular performance reports. In-depth understanding of ITIL processes and service desk s

IT Service Desk Engineer – Derby – Permanent – to £28,000 (DOE). IT Service Desk Engineer needed for a permanent role in Derby. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests.

You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Following a period of centralisation, they're looking for an experienced Service Desk Manager to lead their operational teams and uphold exceptional service stand

Proven experience as a Service Desk Engineer. Prioritize and resolve technical queries to exceed customer service expectations. Expertise in Microsoft Windows Server/Desktop Environments.

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Meet service level targets for creation, resolution and closure of service desk calls on a monthly basis. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). Consistent approach to all service desk calls.

Act as a service representative for appointed service(s), in particular take responsibility for maximising Technical Analyst s ability to resolve incidents and requests for appointed services. L1 Service Desk Analyst (Out Of Hours). As an L1 Service Desk Analyst, youll be the first point of contac

Previous IT Service Desk experience (or similar). Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

The 1st Line Service Desk Analyst will act as the first point of contact for the service desk. Managed Services Tasks: Support managed services tasks, including importing products, members, prices, and layouts for various products. You will be expected to focus on providing the highest level of serv

Previous experience in a similar Service Desk / Desktop Support role. The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the t

Join a growing technology services provider as a Service Desk Engineer (Nights) and be part of a team that ensures seamless IT support for clients across industries. The role involves handling service requests, troubleshooting technical issues, monitoring systems, and maintaining strong service deli

You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Following a period of centralisation, they're looking for an experienced Service Desk Manager to lead their operational teams and uphold exceptional service stand

Join a global provider of services as an IT Service Desk Engineer. Understand the company's organisation and the customers of the Service Desk. Fundamental desktop and network troubleshooting skills.

Ensuring all incidents and service requests which can t be resolved at the service desk are escalated to the relevant teams and proactively managed. Click Apply below to join Liberty as a Service Desk Analyst. The Liberty ICT department has an exciting opportunity for a Service Desk Analyst to join

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Engage with executive and client stakeholders, representing the service desk and maintaining client confidence. Support recruitment, onboarding, and staff planni

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalate them

The IT Service Desk Manager is responsible for the day-to-day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high-quality, customer-focused support service to all users across the firm. The role includes managing a small team of 1st and 2nd Line Sup

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Are you passionate about solving technical challenges and delivering outstanding customer service? A growing tech-focused organisation is seeking a skilled Service Desk Analyst to join their dynamic support team. Act as the first point of contact for IT-related issues and service requests. Collabora

Job Title: 1st line service desk engineer (MSP). Benefits: 22 days AL rising to 25 with service +BHs + Company pension. IT Services, Solutions and Consultancy practice.

IT Service Desk Analyst, 1st Line, Infrastructure. IT Service Desk Analyst, 1st Line, Infrastructure. The Service Desk Analyst manages the end‑to‑end fulfilment and resolution of IT technical faults and enquiries as well as customer calls.