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Geoenvironmental Engineer\n\nLocation: Edinburgh\n\nSalary: £32,000-£37,000\n\nAre you looking to join a well-established engineering consultancy delivering practical, innovative solutions to complex projects across the built environment. With a collaborative culture and strong technical expertise, the team works across civil, structural, geotechnical, and environmental disciplines to deliver high-quality results from start to finish.\n\nAbout the Role:\n\nAs a Geo-environmental Engineer, you'll support site investigations from initial instruction through to reporting and recommendations across a range of projects.\n\nThe role involves analysing soil and groundwater data, carrying out risk assessments, and contributing to remediation strategies for both brownfield and greenfield sites.\n\nMixture of office and site work with the opportunity to progress into a senior position.\n\nWhat's on Offer:\n\nGenerous pension scheme\nLife insurance cover\nHoliday trading scheme\nBirthday leave in addition to annual holiday allowance\nHealthcare cashplan covering up to 100% of costs for treatments\nPrivate medical insurance\nCycle to Work scheme\nShopping discounts across hundreds of retailers\nProfessional fee reimbursement for primary professional body\nSupport and sponsorship for professional development, including Chartership\nLong service awards and recognition schemes\nFlexible working arrangements to support work/life balance \n\nKey Responsibilities:\n\nCarrying out Preliminary Risk Assessments (Phase 1 Desk Studies) and intrusive site investigations in accordance with relevant standards and guidance\nPlanning and overseeing Phase 2 investigations, including health and safety compliance, CDM requirements, and subcontractor coordination\nManaging site activities such as drilling and excavation supervision, gas and groundwater monitoring, sampling, and soil/rock logging with in-situ testing\nUndertaking geotechnical analysis, including slope stability and settlement assessments\nSupervising remediation and earthworks, working closely with contractors to ensure delivery in line with specifications\nCoordinating soil, rock, and water sampling for laboratory testing (chemical and geotechnical)\nWorking across both site and office environments, with occasional travel and overnight stays as required\nProducing technical reports, including interpretative assessments, earthworks specifications, remediation strategies, and validation reports \n\nWhat We're Looking For:\n\nA degree in a relevant subject and a solid understanding of geoenvironmental principles, including site investigations, risk assessment, and remediation. Ability to plan and deliver projects effectively, manage multiple priorities, and produce clear, high-quality reports. Strong communication skills with a collaborative approach to working with clients and contractors. Experience with fieldwork and data interpretation is desirable. A full UK driving licence and the right to work in the UK are essential.\n\nIf you're looking to progress your career in geoenvironmental engineering, we'd be keen to hear from you-apply now.\n\nInterested in this or other roles in Geology, please do not hesitate to contact Caitlin Richards \n\nThis is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position

Manifest your 2026 career era! Apply for an apprenticeship before 31st January 2026 and you’ll be entered to win a £100 Love2Shop voucher. Start the new year with a real glow-up. Employer description: Computershare is a global leader in financial administration with over 14,000 employees around the world, serving over 25,000+ clients. If you are looking for an exciting and unique opportunity, to help drive their next phase of growth Computershare are currently seeking an IT Service Desk Apprentice to join the team in their global technology hub based in the centre of Edinburgh. Overview: The 24/7 Global Tech Support Team is responsible for managing all first line service and support tasks for Computershare customers across the globe and ensuring business critical systems remain available at all times. Ensuring that customer experience is paramount at all times, the Service Desk function is responsible for logging all incidents and requests, including categorisation, prioritisation and where possible providing a first contact resolution. As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. Responsibilities: • Respond to customer queries and requests via a number of methods including phone calls, live chat service, email and support tickets., • Provide first contact resolution (FCR) through troubleshooting whenever possible using the knowledge base and other tools at your disposal., • Contribute to the team’s continual service improvement objectives; identify repeat incidents and highlight potential process improvements., • Complete user access requests, software installs and local hardware requests., • Build and maintain good working relationships with all teams across the organisation., • Ensure that all procedures and documentation are kept current, and that any amendments are communicated to the team., • Meet goals and KPIs as set by the line manager., • Professional and courteous telephone manner., • Willingness to work flexible hours / shifts., • Strong verbal and written communication skills., • Experience of working in a team., • Able to learn new technologies and work in a technical environment., • Able to follow set processes & procedures and highlight potential improvements. Working hours: Initially you will start working on an 8 hour shift pattern starting anywhere between 8am – 2pm Monday to Friday. With the Service Desk Analyst role you may move onto a 2pm – 10pm shift. Benefits: • £21,000 salary – increasing to £26,000 once completed apprenticeship., • Mentoring scheme throughout apprenticeship., • Luxury office space based in the centre of Edinburgh., • Mental health awareness benefits. With Computershare your further career development is vital, with Global Tech Support’s Internal development program which provides you with pathways into roles such as Application Support, Software Development, IT Security and many more. This is an excellent opportunity to work for an organisation who invest in talent and will provide full support whilst you work towards your IT Support Professional SCQF Level 8. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Job Title: Senior Account Manager Location: Edinburgh Reporting to: Regional Sales Director Join Air IT – Drive Growth Through Lasting Client Partnerships At Air IT, we don’t just sell IT services — we build long‑term, value‑led partnerships that help ambitious organisations thrive. As the UK’s #1 Managed Service Provider (MSP), we’re bringing together ten high‑performing businesses under one shared vision, with people, innovation and collaboration at our core. We’re now looking for a Senior Account Manager to join our growing Sales team. This role offers a blend of new business development and existing account growth, ideal for someone who enjoys opening doors, building trust, and turning relationships into long‑term success. The Role In this role, you’ll play a key part in driving revenue growth across the North (Edinburgh and surrounding areas) combining self‑generated new business with account ownership and expansion. You’ll work consultatively with prospects and customers, understanding their business goals and shaping IT and cyber security solutions that deliver real value. Alongside Sales, Account Management, Service Delivery and Technical teams, you’ll ensure clients experience Air IT as a trusted, long‑term partner. Your Impact You’ll be responsible for: • Developing and securing new business opportunities through outreach, prospecting and lead generation, • Managing and growing a portfolio of SME MSP customers, • Building trusted relationships with decision‑makers and key stakeholders, • Driving retention, satisfaction and account growth, • Identifying opportunities for upsell, cross‑sell and service improvement, • Translating business needs into tailored IT and cyber security solutions, • Acting as the primary commercial contact and escalation point for your accounts What You’ll Be Doing • Proactively generating new business through outbound activity and market engagement, • Managing customer relationships from initial engagement through to long‑term partnership, • Running account reviews, QBRs and roadmap discussions, • Preparing and presenting professional proposals and quotations, clearly articulating value and ROI, • Working closely with Service Delivery, Technical and Cyber teams to deliver the right solutions, • Maintaining accurate pipeline, forecasting and account plans within CRM, • Achieving new business, growth and retention targets aligned to your role focus What You Bring Essential • Minimum 5 years’ experience in a sales or account management role within an MSP environment, • Proven ability to win new business and/or grow existing customer accounts, • Strong consultative selling approach and commercial awareness, • Excellent relationship‑building and stakeholder management skills, • Confident working in a fast‑paced, evolving technology environment, • Experience using CRM systems and digital sales workflows, • Full UK driving licence, • Able to attend the office at least two days per week and travel regionally Experience selling core MSP services, including: • Managed IT support & service desk, • Microsoft 365, • Azure and cloud services, • Cyber security solutions (e.g. endpoint security, backup & disaster recovery, SIEM) Desirable • Business‑related degree, • Sales, CRM or IT‑related certifications Why Join Air IT? • Be part of a market‑leading, award‑winning MSP, • Work with cutting‑edge IT and cyber security solutions, • Clear opportunity to grow your career as the business scales, • Supportive, collaborative culture that values people and performance The Benefits Health & Wellbeing • Virtual GP (24/7 access for you & your family), • Employee Assistance Programme (EAP), • 25 days annual leave + bank holidays, • Celebration Day (an additional personal day off), • Annual Leave Purchase Scheme, • 2 paid volunteering days, • Competitive salary with bonus / OTE, • Salary sacrifice pension, • Cycle to Work & Technology Vouchers, • Discounts via Perks at Work, • Hybrid working, • Ongoing learning & development, • Social events, incentives & competitions, • Discount & cashback schemes Join the Air IT Family At Air IT, we’re more than a workplace — we’re a community. We celebrate success, support each other, and grow together. If you’re passionate about building relationships, selling value‑led IT solutions and helping customers succeed, we’d love to hear from you. This role may also be known as: Account Manager, Business Development Manager, Client Success Manager or Sales Consultant. Equal Opportunities Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

Join our team as a Sales Account Executive, where you will take ownership of a portfolio of customers, primarily managing relationships over the phone (70% desk-based, 30% field-based). Your main focus will be on retaining, saving, and winning back customers to achieve licensed and unlicensed gross profit growth targets. You will grow and renew existing customer contracts, identify and promote business solutions, and ensure the integrity of customer data, effective contract administration, debt management, and query resolution. This role requires you to be proactive in developing strong relationships, maximising commercial value, and providing market insights to help shape innovative solutions. What makes you just right for us? We're looking for a relationship builder with the drive to grow business and deliver outstanding service. You can communicate effectively with all levels, quickly uncover customer needs, and translate these into solutions. You’re organised, analytical, and confident on the phone, with a knack for solving problems quickly and thoroughly. Your IT skills are solid, and you’re ready to contribute to continuous improvement. Essential Criteria • English and Mathematics at Standard Grade (or equivalent), • Proven ability to build successful business relationships, • Demonstrated ability to drive business growth, • Excellent written and verbal communication skills, • Strong organisational skills and attention to detail, • Ability to analyse and interpret operational, financial, and technical information, • Confident and professional telephone manner, • Competence with standard desktop software (intermediate IT skills) Desirable Criteria • Educated to degree level, • Experience in account management, • Knowledge of the water industry or relevant sector, • Understanding of internal business processes and procedures, • Strong negotiation and presentation skills, especially over the phone, • Experience using Salesforce or other CRM systems, • Meticulous approach to detail and quality, • Full UK driving license What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. • Salary up to £35,000 DOE., • Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance., • 20% annual bonus potential, • Attractive pension plan, • 31 days annual leave and six bank holidays., • Subsidised restaurant and free gym membership, • Employee discounts Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours If you think this role is right for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for this role is Friday 8 May at 5pm. A Disability Confident Committed employer • If you consider yourself to have a disability, we encourage you to disclose this as part of your application. By knowing this about you, we can provide the necessary support you might require and use your unique talents effectively too.

THE COMPANY Established in 1970, Moloney & Kelly, part of the Abbey Group, is a full-service award-winning Destination Management Company specialising in luxury individual travel, leisure groups, and incentives in Ireland and the UK, focusing on delivering unique travel experiences to our clients. Today, the group sells under a number of distinct brands; • Moloney & Kelly (Incentive & Luxury travel), • Abbey The Destination Experts (Group and FIT travel experiences), • Abbey Conferences (Conference management across Europe and beyond) WHY WORK FOR US • The Abbey Group is proud to hold a certification for being a Great Place To Work UK & a Great Place to Work Ireland, • Abbey Group is certified Gold for sustainability across all its brands, • Progressive Company, • Learning and development opportunities – individual training budget per year, • Active Social Committee and Green Team including free events throughout the year, • Deloitte Best Managed company for 16 consecutive years, • Hybrid/blended working option available, • Employee Assistance Programme – health & wellbeing support, • Company bonus scheme, • Flexible benefit contribution towards pension or health care plan, • Up to 60 days per year remote working abroad, • A paid day off on your birthday & an additional paid day off over the Christmas period, • Multinational workforce with over 30 nationalities TITLE OF VACANCY: Leisure Programme Executive, UK FIT Leisure Department, Edinburgh (Hybrid) THE ROLE: Moloney & Kelly specialises in luxury individual and leisure group travel from the US and corporate meetings and incentive groups from around the world and the core objective of the position is to ensure the delivery of a top class and professional service to our worldwide client base. CORE DUTIES INCLUDE: • Develop and maintain strong relationships with both existing and potential new clients of Moloney and Kelly., • A hands-on approach to developing FIT business for the UK from existing and potential new clients. Key to this will be developing a clear understanding of the client’s needs and deadlines, offering existing and new programmes to fulfil those needs and ensuring that the client has all the necessary material and information to present this information to their clients whether in brochure or online format., • Provide assistance to other Moloney & Kelly & Abbey UK staff in the business development and operations of agreed leisure and incentive group bookings., • Work with the Moloney & Kelly (Abbey UK) team to ensure that company information and sample programmes are constantly updated, refreshed and reflect current special offers on the Travel Advisors websites of both Virtuoso and Signature Travel Networks., • Full utilisation of the Tourplan system to generate all client quotations and subsequent follow up, also ensuring that the confirmed proposal is accurately reflected in Tourplan, • Any agreed sales and marketing activities, either in Ireland and the UK or in the overseas marketplace. This could take the form of either desk-based activities or direct agent/client interaction, including attending trade shows., • General office duties including booking confirmations via fax and email, filing, processing reservations including the preparation of client vouchers and invoices through the Company’s reservations system (Tourplan) and the distribution of client welcome packs., • Periodic out of hours emergency phone coverage, • The position may also extend to cover support in any of the Company’s Groups and Operations Departments as the need arises., • Support with the supervision of any staff/trainees assigned to the area., • Any other duties as assigned from time to time by your Manager or Director (and this could be in another Department within Moloney & Kelly or the Destination Experts)., • You will report to FIT Team Leader, Moloney & Kelly UK, which may change at some point in the future. Depending on role - Some international travel may be required and will be in compliance with the company’s Business Travel Policy. REQUIREMENTS: Essential: • Experience in a similar role/company is essential for this position., • 3rd level education or relevant experience., • Very good knowledge of MS Office., • Proven track record in the development of client’s proposals and operating those programs to the highest level within a fast paced and competitive environment., • Ability to meet agreed timelines/deadlines., • Excellent customer care and communication skills., • Good team player with excellent communication skills who demonstrates pro-activeness and initiative, • Willingness to travel – mainly within Ireland & UK but also possibly to overseas locations., • Fluency in verbal and written English. Desirable: • In depth knowledge of the luxury UK Tourism product a distinct advantage. The Abbey Group are committed to offering equal employment opportunities to all individuals, regardless of gender, race, religion, or disability. Our hiring process includes unbiased job postings, diverse interview panels, and objective evaluation criteria. We ensure equal opportunities for promotions, providing all employees with a fair chance to progress in their careers. We fully comply with UK equality laws and maintain a zero-tolerance policy for discrimination in the workplace.

Hyperion Partners is delighted to be recruiting for an ambitious and proactive Lettings Negotiator to join a premier independent property agency based in the heart of Edinburgh.\n\nOur client is a well-established name in the Scottish property market, known for their premium portfolio and commitment to exceptional service. This is a fantastic opportunity for a driven individual to manage a fast-paced desk while delivering a bespoke experience to landlords and tenants alike.\n\nThe Role\n\nAs a Lettings Negotiator, you will be the face of the brand, responsible for the end-to-end leasing process. You will need a keen eye for detail, a passion for the Edinburgh property market, and the ability to thrive in a high-energy environment.\n\nKey Responsibilities:\n\n * \n\n Lead Management: Responding promptly to enquiries and qualifying prospective tenants.\n\n * \n\n Viewings: Conducting professional property viewings across Edinburgh, showcasing the unique features of each home.\n\n * \n\n Negotiation: Managing offers between landlords and tenants to secure the best possible outcomes.\n\n * \n\n Compliance: Ensuring all let-linked documentation, including references and safety certificates, meets current Scottish legislative standards.\n\n * \n\n Business Development: Identifying opportunities to grow the portfolio through networking and local market expertise.\n\nAbout You\n\nThe ideal candidate will be a "people person" with a sharp professional edge. You should be comfortable navigating the nuances of the Edinburgh rental market and possess the following:\n\n * \n\n Experience: Previous experience in residential lettings or a high-end sales environment is preferred.\n\n * \n\n Local Knowledge: A strong understanding of Edinburgh’s geography and rental trends.\n\n * \n\n Communication: Exceptional verbal and written communication skills with a polished, professional manner.\n\n * \n\n Qualifications: Possession of (or willingness to work towards) the Propertymark Level 6 (SCQF) in Residential Letting & Property Management is highly desirable.\n\n * \n\n Requirements: A valid UK driving licence is essential for this role

Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) \n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!\n\nContract Details:\n \n Location: 100% Office Based in Sighthill North, Edinburgh\n\nPay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours.\n\nContract Length: Until End of December 2026.\n\nShift Type: Rotating days and nights (12-hour shifts)\n\nShift Pattern: \n\nFull flexibility required; shifts include weekends and bank holidays.\n\nBlocks of day shifts followed by night shifts, with 4-5 rest days between rotations.\n\n10 hours paid, 2 hours unpaid breaks per shift.\n\nAbout the Role:\n\nIn this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift.\nYour calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property.\nThis is not a physical security or guarding role, all work is carried out from a control room environment. \n\nKey Responsibilities:\n\nReceive and manage inquiries via telephone, email, and IT ticketing systems.\nMonitor and respond to physical security alarms and incidents.\nHandle high volume inbound and outbound calls with professionalism.\nManage incidents from start to finish, following approved systems and playbooks.\nLiaise with colleagues, suppliers, contractors, and emergency services.\nAccurately document all incidents and actions taken.\nContribute to continuous improvement and quality assurance activities. \n\nWho We're Looking For:\n\n Essential Skills:\n\n- Strong customer service or call centre background.\n\n- Confident in handling high-volume telephone calls.\n\n- Ability to remain calm and focused under pressure.\n\n- Excellent attention to detail and accuracy.\n\n- Strong IT literacy and ability to work across multiple systems.\n\n- Clear and professional communication skills.\n\n- Self-motivated and comfortable working independently, especially during night shifts.\n\nDesirable Experience:\n\n- Background in security operations, alarm monitoring, or incident response.\n\n- Familiarity with IT ticketing systems (e.g., ServiceNow).\n\n- Experience in regulated or time-critical environments.\n\nIdeal Candidate Profile: \n\nCalm and resilient under pressure.\nStrong communicator with excellent customer service instincts.\nHighly organised and detail-focused.\nProactive and motivated.\nComfortable with a phone-heavy role and independent working during nights. \n\nTraining and Support: \n\nEnjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators.\nOngoing senior support is available during nights and weekends. \n\nPerformance Measurement:\n\nYour performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment.\n Vetting & Compliance:\n\nFull vetting required (DBS and credit checks).\nCandidates must be eligible to work in the UK.\n Why Join Us? \n\nInitial contract until December with a strong likelihood of internal movement for high performers.\nRegular permanent and contract opportunities within the organisation.\nExposure to a wider Physical Security and Operations team. \n\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Join Our Team as a Security Operations Centre (SOC) Operator!\n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you!\n\nContract Details:\n\nLocation: 100% Office Based in Sighthill North, Edinburgh\n\nPay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours. \n\nContract Length: Until End of December 2026.\n\nShift Type: Rotating days and nights (12-hour shifts)\n\nShift Pattern: \n\nFull flexibility required; shifts include weekends and bank holidays.\n\nBlocks of day shifts followed by night shifts, with 4-5 rest days between rotations.\n\n10 hours paid, 2 hours unpaid breaks per shift.\n\nAbout the Role:\n\nIn this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift.\nYour calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property.\nThis is not a physical security or guarding role, all work is carried out from a control room environment. \n\nKey Responsibilities:\n\nReceive and manage inquiries via telephone, email, and IT ticketing systems.\nMonitor and respond to physical security alarms and incidents.\nHandle high volume inbound and outbound calls with professionalism.\nManage incidents from start to finish, following approved systems and playbooks.\nLiaise with colleagues, suppliers, contractors, and emergency services.\nAccurately document all incidents and actions taken.\nContribute to continuous improvement and quality assurance activities. \n\nWho We're Looking For:\n\n Essential Skills:\n\n- Strong customer service or call centre background.\n\n- Confident in handling high-volume telephone calls.\n\n- Ability to remain calm and focused under pressure.\n\n- Excellent attention to detail and accuracy.\n\n- Strong IT literacy and ability to work across multiple systems.\n\n- Clear and professional communication skills.\n\n- Self-motivated and comfortable working independently, especially during night shifts.\n\nDesirable Experience:\n\n- Background in security operations, alarm monitoring, or incident response.\n\n- Familiarity with IT ticketing systems (e.g., ServiceNow).\n\n- Experience in regulated or time-critical environments.\n\nIdeal Candidate Profile: \n\nCalm and resilient under pressure.\nStrong communicator with excellent customer service instincts.\nHighly organised and detail-focused.\nProactive and motivated.\nComfortable with a phone-heavy role and independent working during nights. \n\nTraining and Support: \n\nEnjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators.\nOngoing senior support is available during nights and weekends. \n\nPerformance Measurement:\n\nYour performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment.\n Vetting & Compliance:\n\nFull vetting required (DBS and credit checks).\nCandidates must be eligible to work in the UK.\n Why Join Us? \n\nInitial contract until December with a strong likelihood of internal movement for high performers.\nRegular permanent and contract opportunities within the organisation.\nExposure to a wider Physical Security and Operations team. \n\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Restaurant Manager £37,000 | Daytime-Only | No Late Nights Love running a great service? Hate finishing at midnight? This ones for you. Were looking for a hands-on Restaurant Manager to take full ownership of our busy daytime operation, covering breakfast, brunch, and lunch. This is a role for someone who lives for the buzz of service, cares deeply about standards, and wants real authority on the floor without sacrificing their evenings. This is not a late-night, alcohol-led venue. Its not a desk-based management role. It is a leadership position where your judgement, presence, and decisions directly shape how the restaurant runs. What Youll Be Doing * Leading breakfast, brunch, and lunch services end-to-end * Being the senior, visible presence on the floor during peak periods * Setting the pace, tone, and standard of service every day * Coaching and developing supervisors and front-of-house teams in real time * Addressing performance issues clearly and constructively when they arise * Owning rotas, staffing levels, and day-to-day people managemen...

At The Caledonian Edinburgh, luxury service continues around the clock. Deliver refined overnight guest service at the Front Desk.

You’ll be accountable for service quality, team capability and operational efficiency, balancing client satisfaction with business objectives, profitability and continuous improvement. Working closely with Project teams to ensure new services, customers and acquisitions are smoothly integrated wit

Responsibilities include supporting users with technical requirements, managing IT assets, and contributing to continual service improvement. A renewable energy company based in Edinburgh is seeking an IT Support Specialist focused on managing the product life cycle of service incidents. The success

Sheraton Hotels & Resorts is hiring a Front Desk Receptionist (Guest Service Agent) at the Sheraton Grand Hotel & Spa in Edinburgh.

Heeton Concept Hotels is seeking a Multi Site Guest Service Supervisor in Edinburgh to manage front desk operations and lead the reception team.

A leading cybersecurity firm based in the United Kingdom is seeking a Service Desk Manager to oversee a high-performing team delivering technical support services.

We are currently recruiting for a Front Desk Receptionist (Guest Service Agent) to join our award winning Front Office team at.Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels.As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in

Manage the Service Desk function including staff assignments, shift coverage, performance monitoring, reporting, and providing direction in prioritizing activities. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility t

A technology company in Edinburgh is looking for a Service Desk Manager to lead its Service Desk team and ensure the delivery of top-notch technical support services. This position offers a flexible hybrid working environment and various employee perks.

Manage the Service Desk function including staff assignments, shift coverage, performance monitoring, reporting, and providing direction in prioritizing activities. Drive cross-site initiatives and projects within IT. This role involves managing the day-to-day operations of the Service Desk, impleme

This role involves overseeing front desk operations, leading the reception team, and ensuring excellent guest service. Ideal candidates will have front office experience in hospitality, strong leadership and communication skills, and the ability to multitask effectively. Heeton Concept Hotels is loo

What We Offer Our Multi Site Guest Service Supervisor. As Multi Site Guest Services Supervisor, you will be at the heart of our guest experience, ensuring smooth front desk operations and providing leadership to the reception team.

This is a strong opportunity for applicants who want to build experience in reception, front desk support, and office administration. Greet visitors and support a professional front desk experience. Previous experience in reception, customer service, office support, or administration is an asset.

A technology service provider is seeking a Service Desk Manager in Edinburgh. The role involves leading and developing a high-performing Service Desk team to ensure customer satisfaction and operational efficiency. Essential skills include managing service desk functions, handling major incidents, a

As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. If you are looking for an exciting and unique opportunity, to help drive their next

A leading hospitality group in Scotland seeks a Guest Service Assistant to provide exceptional customer service.

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

Candidates should have a year of experience in a call center or service desk setting, with strong troubleshooting and client interaction skills. A global digital services provider is seeking a proficient English and Spanish speaker for a remote technical support role.

Previous experience of working in a customer‑focused environment, be that Service Desk, Call Centre, Contact Centre, Helpdesk or Retail and Leisure industries. We’re looking for an exceptional Service Desk Analyst to join our Contact Centre. As the trusted technology partner for merchants, banks

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team.

Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow

Public Sector Resourcing, managed by AMS, is seeking a Service Desk Analyst for a 4-month contract based in London. Candidates should have Service Desk experience, customer-focused skills, and SC Clearance eligibility.

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. Based in Manchester, the role involves delivering exceptional customer service, managing incoming tickets, diagnosing IT issues, and maintaining video conferencing equipment.

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

We’re recruiting on behalf of a growing IT services provider for an experienced 2nd Line Service Desk Consultant to join their technical support team. You’ll also collaborate closely with 1st and 3rd line teams, contribute to knowledge sharing within the service desk, and help support and mentor

The Service Desk Team Leader plays a pivotal leadership role in ensuring a customer-focused, efficient, and effective service desk operation. Act as a subject matter expert on service desk operations, systems, and customer service practices. Reporting to the IT Manager, the position has responsibili

A global hospitality company in the United Kingdom seeks a Guest Service Agent responsible for delivering outstanding service in food and beverage outlets. The ideal candidate should have experience in customer service, strong communication abilities, and a commitment to high standards.

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

Take full responsibility for handling Incidents and Service Requests on the Service Desk. Help create and share Service Desk reports. Graduate with at least 3 years of experience working in Service Desk personnel in UK.

Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. Additionally, you will collaborate with other technical teams to escal

A technology services company based in Aberdeen is looking for a Service Desk Analyst L1 to be responsible for managing and resolving various IT support requests. The ideal candidate should have a minimum of 3 years experience in Service Desk roles, possess strong communication skills, and hold an I

ROCK is seeking a Service Operations Manager to lead and transform its service desk operations in the United Kingdom. You will be responsible for overseeing three service functions, enhancing client experience, and driving continuous improvement in service delivery. The ideal candidate will possess

As an IT Service Desk Lead you are responsible for managing the day-to-day operations of the IT Service Desk team in the UK, ensuring timely and effective resolution of incidents and service requests. Provides day‑to‑day leadership and guidance to service desk, ensuring operational coverage and

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. The primary tasks of a Senior Service Desk Engineer in addition to those of Service Desk Engineer include:. You will provide coaching and mentoring of Service Desk E

Rippling is looking for a Service Desk Team Leader to ensure efficient service desk operations within a global context. This pivotal role involves leading a high-performing ICT support team, managing incidents in line with service level agreements, and enhancing service standards through continuous

A property management firm is seeking a Service Desk Operative to manage service communications effectively. The ideal candidate will have excellent communication skills, experience in service management, and a keen attention to detail.

Service Desk team, helping to keep our people connected, supported, and productive. Identifying opportunities to improve service desk processes and ways of working. Apply today to join The Best Connection as our next Service Desk Technician.

Job Description: Service Desk Operative. Services Email Management: Primary responsibility for monitoring the "Services" inbox. Job Sheet Collection: Proactively collect completed job sheets and service reports from both Internal Engineers and Sub-contractors immediately following site visits.