Guest service jobs in EdinburghCrear alertas

Location: Edinburgh International Conference Centre (EICC) Business: Levy UK + Ireland Salary:£70,000 + Benefits Role Overview As General Manager at the Edinburgh International Conference Centre (EICC), you’ll have overall responsibility for delivering an exceptional, market-leading hospitality operation within one of the UK’s most prestigious conference and events venues. This is a high-profile leadership role where commercial acumen, operational excellence and inspirational people leadership come together. You’ll lead large, multi-disciplinary teams across conferences, exhibitions, banqueting and retail, ensuring Levy’s standards are not only met but consistently exceeded — for clients, guests and partners alike. You’ll act as the senior on-site leader and a trusted partner to the EICC, driving innovation, financial performance and a culture of pride, inclusion and excellence. Key Responsibilities Strategic & Commercial Leadership • Own and deliver the overall business strategy for Levy at EICC, aligned to Levy UK & Ireland objectives., • Drive revenue growth, profitability and commercial innovation across all food and beverage operations., • Lead annual budgeting, forecasting and long-term financial planning, ensuring strong cost control and margin delivery., • Identify new opportunities to enhance guest experience, efficiency and sustainability. Operational Excellence • Oversee all hospitality operations including conferences, banqueting, exhibitions, retail and bars., • Ensure seamless delivery of complex, high-volume and high-profile events., • Maintain outstanding standards of food quality, service, safety and compliance at all times., • Champion continuous improvement and operational best practice. Client & Stakeholder Management • Build and maintain a strong, collaborative partnership with EICC leadership and key stakeholders., • Act as the senior escalation point for clients, ensuring issues are resolved quickly and professionally., • Represent Levy positively at internal and external forums. People & Culture Leadership • Lead, inspire and develop a diverse management team and workforce., • Create a culture where people feel valued, supported and empowered to perform at their best., • Drive engagement, retention, succession planning and talent development., • Champion Levy’s commitments to inclusion, wellbeing and sustainability. Governance, Safety & Compliance • Ensure full compliance with food safety, health & safety, licensing and employment legislation., • Embed Levy’s safety-first culture across all teams and operations., • Proven General Manager or Senior Operations leadership experience within large-scale hospitality, events or venue environments., • Strong commercial and financial acumen, with experience managing complex P&Ls., • A confident, credible leader with the ability to influence senior stakeholders and clients., • Experience leading large, multi-site or multi-function teams in fast-paced environments., • Passion for food, service, innovation and guest experience., • Be part of Levy — a global leader redefining premium hospitality experiences., • Lead one of Scotland’s most iconic and dynamic conference venues., • Work in partnership with a world-class destination brand., • Competitive salary, bonus and benefits package., • Real opportunities to shape the future of the business and develop your career.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps. \n If you have an EU passport, are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading! \n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \nABOUT OUR OFFER \n\n • Seasonal or permanent contracts available with optional winter work opportunities. \n, • Private Health Insurance with Allianz or Sanitas included. \n, • Accommodation with your own private bedroom and bills included. \n, • Work permits, background and/or medical checks arranged and included. \n, • Return flights, company iPad and uniform included. \n, • Comprehensive onsite start of season training with accommodation and pay included. \n, • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n, • Plus receive a take home net basic of 825€ to 980€ per month + extra commission of 400-500€ gross per month with no upper limit.\n, • Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n\nABOUT THE JOB\n\n, • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n, • Engage with guests from around the world to identify their needs and offer tailored recommendations. \n, • Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n, • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n, • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture. \n, • Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n\nABOUT YOU \n\n, • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n, • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n, • Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience \n, • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n, • Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate. \n

My client, a leading third party provider are seeking a professional and welcoming front of house professional.Who will act as a key point of contact for visitors, ensuring smooth arrivals, efficient support, and consistently high service standards throughout the guest journey.If you are looking for

As a Guest Services Assistant, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience.

Business Development Manager - Electric Vehicle Charging into Hospitality Salary - £45K - £50K + Uncapped Comms + £6,500 Car Allowance + Share Options Scheme Field Based / Work from home in the UK Your New Employer This is a high-growth EV charging business with a genuinely different approach - not just in what they install, but in how they win and keep customers. They own their own software platform (not white-labelled), which means they can move fast, build around customer needs, and deliver a service that feels joined-up rather than bolted on. The mission is simple: make charging work properly where people actually spend time. And in hospitality, that matters. Hotels are under pressure to improve guest experience, protect occupancy, and stay competitive - and EV drivers are increasingly choosing where to stay based on whether charging is available. This business speaks the language of hoteliers, understands the guest journey, and sells solutions that stack up commercially over the long run. Your New Role You’ll be the person who opens doors and wins new hotel customers - building a pipeline, running intelligent discovery, shaping the right solution, and closing high-trust, consultative deals. This isn’t a “race to the bottom” price sale, and it definitely isn’t a “give it away and hope” model. You’ll be selling a value story: better guest experience, stronger competitiveness, and a commercial model that’s designed to make adoption easy while keeping the customer looked after. If you like the idea of selling something that actually improves a business - and you’re confident holding your own with senior stakeholders - you’ll love this. Why This One’s Different A lot of EV charging sales roles sound exciting until you realise the product sells itself or the deal is basically giving everything away. That’s not what this is. Here, you’ll be part of a business that wins because it’s smarter: it listens properly, proposes the right fit for the site, and backs it up with a platform and service model that customers trust. You’ll have real conversations with decision-makers, build proper value cases, and be proud of what you’re putting in. It’s also a company with momentum - strong performance recently and clear plans to scale the new business function significantly over the next few months. If you’re good, you’ll have runway. Your Background You’re a proper new business winner. If you've sold EV charging before, brilliant. If you haven’t, that’s still fine providing you’ve sold into hotels (or adjacent hospitality decision-makers) in a consultative way. The key is that you understand value-led selling - not FMCG-style “cheaper than the next guy”, but a solution sale where discovery and credibility matter. What’s On Offer You’re looking at a base salary around £45,000, with a commission plan that’s being refined and a realistic expectation that strong performers can earn their base again (circa £90,000 OTE). There’s also a £6500 car allowance via salary sacrifice, where you get an all in vehicle with insurance & maintenance package. On top of that, an employee share option scheme is being introduced after a qualifying period - so this can be more than just a job. It’s a chance to join a business with a real growth story and benefit from it. Get in Touch If you want a role where you’re selling something meaningful, you’ll be trusted to run your patch like a grown-up, and you’ll be rewarded properly for winning - send over your CV (or a short intro with a couple of numbers you’re proud of) and I’ll share the full details.

A leading athletic apparel company is seeking a Guest Experience Lead in Edinburgh to enhance customer experiences in the store.The role involves leading the team, ensuring high-quality technical product education, and driving sales performance.Candidates should have retail experience and a strong a

A DAY IN THE LIFE OF A SHIFT LEADER AT OUR HOTEL. Lead the front desk team during shifts, ensuring smooth operations and exceptional guest service. A people‑person with front desk or guest services experience, and ideally some leadership skills under their belt.

This part-time role requires a minimum of 2 years’ experience in a luxury spa environment. Join a dedicated team in a stunning spa setting, contributing to outstanding guest service while enjoying various employee benefits. A luxury hospitality management firm in Edinburgh seeks a skilled Spa Ther

The role involves leading the front desk team, ensuring exceptional guest service, and assisting with food and beverage service when needed. Candidates should have experience in front desk or guest services, with strong communication and problem-solving skills.

A hospitality organization in Edinburgh is seeking a Shift Leader to manage front desk operations and food service. Responsibilities include leading the front desk team, assisting with reservations, and ensuring guest satisfaction.

Lead the front desk team during shifts, ensuring smooth operations and exceptional guest service. Assist with reservations, back‑office tasks, and guest inquiries. A people‑person with front desk or guest services experience, and ideally some leadership skills under their belt.

As Front Office Manager, you will be responsible for the day-to-day operation of the Front Office, ensuring smooth arrivals and departures, strong financial controls, and a consistently high level of service. Lead guest engagement initiatives and oversee The Know program to deliver personalised and

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll manage guests over multiple arrival days and ensure everyone has an equally exceptional holiday experience.

As a Guest Services Assistant, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. When guests enter one of our hotels, they walk into a genuinely memorable experience. Youll also create a warm atmosphere t

Ready for a New Challenge? Become a Care Team Leader with Lifeways in Edinburgh.Are you an experienced care professional looking to take the next step in your career? Do you thrive in a leadership role where you can make a meaningful impact?.Registered Manager in leading the day-to-day operations of

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

Provide friendly, fast, and accurate service.

You will play a key role in supporting the IG team to deliver their Improvement Plans for the Digital and Hard Copy records as well as learning more about the statutory requests we must service and assisting us in meeting the prescribed deadlines. We are responsible for providing assurance and prote

To assist in the provision of a high quality cleaning service within Council buildings.

Interim Team Leader/Principal Planning Policy.Initial 3–6 months (potential extension).My client in Lancashire is seeking an experienced .Team Leader/Principal Planning Policy Consultant.Council’s Planning Policy team on an interim basis.The role will offer someone a key role in taking the

To assist in the provision of a high quality cleaning service within Council buildings.

Finance Assistant - Bromley, BR1, EnglandFinance AssistantHOURS: Part-time, 15 hours per week, 0.FTEWORKING PATTERN: Flexible- with time in person on Thursdays and FridaysSALARY: £30,900 per annum (pro-rata salary £12,360)CONTRACT TYPE: Permanent LOCATION: Hybrid – The Hub (Unit 268, Upper M

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. We’ll look to you to provide them with great service on

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?. You will be responsible for providing excellent customer service to our customers in our bars and restaurants whilst following company procedures, processes and health and safety

Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations. Lead the way when introducing new products and services in your store – work closely with your t

Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.

We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. Provide excellent customer service.

Community Care Resources – what we do: \n Community Care Resources provides a range of person centred services to adults with identified care needs through the provision of Day Care Services, Care at Home and Residential Services.

Immediate Start | No Experience Needed | Paid Training.Ready to hit the road and earn great money? Join.UKs most trusted delivery companies.Fully insured van available (or use your own for extra earnings).Paid training & full support from day one.Immediate start no experience needed.

After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a

Multi-Drop Delivery Driver – Join Our Growing Team in Newbridge.Due to continued and exciting growth, we're on the lookout for enthusiastic and dependable.As a key representative of our business, you'll be the friendly face our customers see every day.You'll enjoy the independence of managing your

Provide excellent customer service. We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road.

Delivering a tailored recruitment service to candidates and clients alike, Global works in a diverse range of industry sectors, supplying recruitment services and staffing solutions across Construction, Logistics, Rail, Industrial, and Engineering.

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Our drivers are responsible for the safe handling and transportation of customer and company goods, whilst maintaining excellent levels of customer service. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday f

We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. Provide excellent customer service.

The Best Connection Scotland are currently recruiting for our National Client who is in the market for Class 2 driver to load and deliver to homes throughout the Central Belt Area.You will be part of a 2 man team and will have an experienced 2nd man with you.This role is /Sat/Sat/Mon and occasional

Self-Employed Multi-Drop Delivery Driver (XLWB).Ready to Hit the Road? Join ATA Norths Winning Team!.ATA North is seeking reliable, professional Delivery Drivers to join our growing logistics network.Whether you are an experienced multi-drop professional or looking to transition into the sector, we

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure the

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable

Delivery Driver Location: We have a position at each of our branches, Leith branch at 41 St Clair Street, Edinburgh, EH6 8LB and Loanhead branch at 18/2a Dryden Road, Loanhead, EH20 9LZ Salary: £12.Contract & Hours: Full time, Permanent – Monday – Friday 8.Benefits: Company pension

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who sha

Among many support services our enhanced family friendly package includes: Men’s and Women’s health, fertility support, maternity, paternity and shared parental leave, fostering leave, menopause support, carer leave, surrogacy and adoption support.

We would love for you to embark on the journey to our next chapter, The Caley Way! Were delighted to be recruiting for our newly reimaged bedrooms and guest experience.

At Constance Care (A CCH Group Company), we are more than just a care provider.We are a supportive community with a proud history of raising standards in care since 2009.Today, we are the largest care company in the United Kingdom, with more than 260 locations and 14,000 care professionals deliverin

We’re hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. Provide excellent customer service.

After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a

We are looking for courier delivery drivers to service areas around large parts of the Borders and Dalkeith areas.