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W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guest... ZIPC1_UKCT

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest e... ZIPC1_UKCT

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest e... ZIPC1_UKCT

We are committed to delivering exceptional service and creating unforgettable experiences for our guests. As a service-focused hotel, we prioritise professionalism, hospitality, and meticulous attention to detail. Our aparthotel offers a perfect balance of hotel comfort and home-like convenience, with stylish, modern accommodations designed for a seamless stay. From check-in to check-out, we t... ZIPC1_UKCT

McBride Sport are delighted to be supporting the search for an experienced General Manager to lead the catering and hospitality operation within a major stadium/venue in Edinburgh. This is a high-profile leadership role responsible for delivering exceptional hospitality experiences across matchdays, conferences, events and premium hospitality operations. The successful candidate will: • Lead and inspire large operational teams in a fast-paced live-event environment, • Take full ownership of commercial performance and P&L delivery, • Drive operational excellence, service standards and customer experience, • Build strong stakeholder relationships across the venue and partner network, • Champion compliance, safety and team development across all operations We are keen to speak with candidates who have: • Proven leadership experience within stadia, large-scale hospitality or contract catering, • Strong commercial and financial management capability, • A hands-on, people-first leadership style, • Experience operating in high-volume, high-pressure environments, • A passion for delivering outstanding guest and fan experiences The role offers an excellent benefits package including career development opportunities, enhanced holiday allowance, and fexible working opportunities. For a confidential conversation, please contact McBride Sport directly or apply via LinkedIn.

General Manager - All‑Day Dining & Live Music Pub (Edinburgh)\n OTE: £54,000 \n We're looking for a proven General Manager with a strong track record in premium city centre bars and a mix of wet- and dry-led venues to take the reins at this hugely successful flagship venue. Working with an established and growing city centre operator, you will be responsible for driving growth - with a real focus on pushing on food sales and service standards - in an already well-regarded New Town bar. \n \n The Details:\n \n£43,000+ DOE \nGuaranteed TRONC £150 per week minimum \nBonus £3-4k per annum \nOTE: £54,000 \nBenefits: Career progression within a growing group, autonomy, and involvement in a flagship project This is a fun, lively all-day venue serving iconic, bang-on-trend food to a savvy, mixed audience. \n \n Here's why we think this opportunity is so exciting:\n \nGreat location and strong trading already with room to drive growth and really make your name \nStrong emphasis on food, all‑day dining and a lively evening offering \nLive music and sports bar that stands out for its premium offering \nA great opportunity to shape culture and standards, bringing your experience to the table You will be responsible for:\n \nFull operational leadership of a dynamic, premium venue \nReporting to Ops/Area Management \nOversight of all commercial and operational performance, including food, drink and live music \nRecruitment, training and development of a vibrant, engaged team \nSupplier negotiation, compliance, cost control and performance management Our expectations of the right candidate:\n \nProven GM experience in premium, high-turnover hospitality \nStrong background in mixed food- and drink-led venues \nCommercially astute with a strong grasp of cocktails, drinks trends and guest experience metrics \nHighly organised, structured and comfortable leading \nAmbitious, energetic and aligned with a brand that strives for excellence innovation \n This is an exceptional opportunity to help shape what is already an iconic capital city venue. The owners are ambitious, forward‑thinking and backed by a strong track record - the successful candidate must reflect that same drive and standard. \n Flexible Workforce Solutions are acting as the recruiter for this role and not the direct employer. There are no Visa Sponsorship opportunities for this role and applicants must demonstrate their Right to Work in the UK

Regional Franchisee Operations Manager\n\nCirca 45k Basic + 5k Car allowance\n\nDrive multisite profitability and brand consistency across your region. As our Regional Franchise Operations Manager, you will coach franchisees, enforce SOPs, and elevate guest experiences. This is the perfect first step into regional management for an ambitious, high-performing General Manager or Restaurant Manager from a high-volume, single-site venue who is ready to scale their leadership impact.\n\nThe Role\n\nAs the Regional Franchise Operations Manager, you will act as the vital bridge between the corporate brand and our franchise partners. You will transition from managing one busy kitchen or venue to guiding a network of franchise owners. You will be responsible for translating our strategic vision into profitable, localized operations while safeguarding our premium reputation.\n\nKey Responsibilities\n\n Franchise Performance: Monitor P&L, drive revenue growth, and ensure all locations meet regional financial and KPI targets.\n\n Brand Standards & Compliance: Enforce standard operating procedures (SOPs), food safety, and brand guidelines across all sites.\n\n Stakeholder Management: Coach and mentor franchise owners and General Managers, providing operational support and identifying areas for continuous improvement.\n\n Guest Experience: Champion the brand experience, auditing customer feedback to implement service recovery and improvement strategies.\n\n Commercial Growth: Support the rollout of regional marketing initiatives and new menu/product launches.\n\nAbout You\n\n Proven management experience in a high-volume, large single-site branded hospitality venue, or existing multi-site experience.\n\n Ready to take your first step into regional field operations, with a passion for teaching and coaching others.\n\n Strong commercial acumen with a deep understanding of P&L management, labour controls, and stock management.\n\n Exceptional leadership, coaching, and stakeholder management skills to inspire and hold franchisees accountable.\n\n A passion for delivering high-quality hospitality and maintaining uncompromising brand standards.\n\n * Flexibility to travel frequently across the designated region

Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will: Welcome hotel guests and spa visitors with a professional, luxury-focused approach Be the first contact and provide a flawless welcome to our discerning guests Ensure that our exceptional service standards are met from arrival to set the tone of their luxury spa experience Oversee daily spa reception operations, including opening and closing procedures Handle guest feedback, concerns and service recovery with discretion and professionalism Maintain immaculate reception and retail displays in line with hotel brand standards Act naturally in all your communications Be the friendly, confident face behind our spa reception desk Offer our guests a warm, intuitive, and personalised greetin...

RECEPTION TEAM LEADER Edinburgh|Full-Time, Permanent|40 hrs/week|MondayFriday £33k Think your 5-star service standards belong in a corporate setting? They do. This is a rare opportunity to bring your luxury hospitality expertise into one of Edinburgh's most iconic workplaces a role that blends the prestige of a top-tier hotel environment with the dynamism of a world-class corporate operation. If you've spent your career setting the standard in high-end hospitality, you'll find a new and exciting stage here. THE ROLE As Reception Team Leader, you will be the driving force behind a front-of-house operation that rivals the finest hotel lobbies in the country. You'll lead, inspire, and develop a talented team while ensuring every client and guest interaction is flawless from the first greeting to the final farewell. Occasional travel to Glasgow is required. WHAT YOU'LL OWN ?Inspire and lead your team to deliver consistently outstanding service

GAUCHO are looking for an experienced and passionate Restaurant Manager to join our GAUCHO Edinburgh team! The successful candidate will be fully accountable for the restaurant in terms of guest experience, finance, sales growth, legal compliance and team development FOH. The Restaurant Managers work closely with the senior managers to run a smooth and successful operation in terms of finance, product and people. The Restaurant Managers take charge of the controllable lines of the P&L as delegated and delivers the budget (bar stock etc). Training & Benefits • 50% off your food bill at all GAUCHOs, • Referral and length of service bonuses, • Incentive and reward schemes, • Industry Apprenticeship program opportunities and cycle to work scheme, • Career development and training programmes, • Training provided by the Gaucho Academy, • 28 paid annual holidays + options to purchase additional days Key Responsibilities of the GAUCHO Restaurant Manager • Work with the General Manager to execute the plan in place to beat the budget, driving top line sales, • Oversee team objectives and engaging development plans, and executing the succession plan in place, • Drives the Gaucho culture, inspires, guides and educates hourly team members, • Ensures a fully trained team regarding compliance and is personally fully trained, achieving ...

Be Yourself Be a Bold Team Player Be Leonardo Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland! Main Tasks • Offer exceptional guest care at all times, • Provide support to and supervise the team for an effective and efficient shift, • Support the Food & Beverage Manager and the management team in ensuring smooth operations within the Food & Beverage department, • Provide training to team members and actively foster their professional development to enhance departmental capabilities and employee engagement, • Maintain a visible presence within the outlet to promptly and effectively address customer requests and queries, utilising feedback from complaints to improve future service, • Handle guest complaints with warmth and efficiency, prioritizing guest satisfaction at all times, • Collaborate with colleagues in all departments to elevate the overall guest experience consistently, • Demonstrate comprehensive understanding and consistent adherence to the company's SOPs within the department, along with a general knowledge of all standards across the establishment, • Ensure the department is consistently prepared for business operations, • Promote communication and collaboration across all departme...

Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of the location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. Number One offers a 3 course choice menu and 5 course tasting menu of favourite Scottish and British produce. Our menu may include: Loch Duart salmon, Shetland halibut, Hand dived Orkney scallops, Hopetoun Estate roe deer, Pentland's beef, honey from the roof of the Balmoral, or Yorkshire rhubarb. We also use prestigious international produce such as N25 caviar and seasonal fresh truffles As a Chef de Rang/Waiter in our fine dining, Michelin recommended, 4 AA Rosette Number One Restaurant, and as a valued part of the Forte family, you will: Have a passion for service excellence and detail Join a renowned and award-winning restaurant team Perform all aspects of restaurant service, ensuring the highest standards of guest care and attention Cooperate well with colleague...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days are the same at Hampton by Hilton Edinburgh Airport. There is a 'buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace. A WORLD OF REWARDS • Hourly Rate of £13.41 per hour, • Smart uniform provided, • Free and healthy meals when on duty, • Grow your Career !, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com), • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health...

Be Yourself Be a Bold Team Player Be Leonardo Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland! Main Tasks • Offer exceptional guest care at all times, • Collaborate with colleagues in all departments to elevate the overall guest experience and ensure consistency, • Maintain excellent knowledge of all emergency procedures, • Support with regular walks of the hotel to ensure the safety and security of our guests and employees at all time, • Prepare the hotel for the next day, such as M&E and ambient breakfast set up, with particular attention to cleanliness and presentation, • Utilise all relevant systems correctly to complete tasks in a timely manner, • Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times including, but not limited to, Data Protection and Health and Safety regulations, • Complete any other reasonable request made by a member of the management team or a supervisorPerson Specification, • Genuine passion for delivering memorable moments to guests, • Positive approach to changing service environments and priorities, • Pro-active with a hands-on approach to deli...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days are the same at Hampton by Hilton Edinburgh Airport. There is a 'buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace. A WORLD OF REWARDS • Hourly Rate of £12.91 per hour, • Smart uniform provided, • Free and healthy meals when on duty, • Grow your Career !, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com), • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Free P...

Job Ref: AM15449Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £14.71 per hourContract type: PermanentHours: Full TimeShift pattern: 5-1.30Hours per week: 40Posted date: 21/05/2026Closing date: 23/06/2026 At The Caledonian Edinburgh, breakfast sets the standard for the day ahead. We are seeking a Breakfast Chef to craft high-quality, beautifully presented dishes that reflect the luxury and heritage of our iconic hotel, ensuring every guest begins their morning with excellence. The Person: • Passionate about food and delivering an outstanding breakfast experience, • Calm, organised and efficient during fast-paced service periods, • Detail-driven with strong time-management and organisational skills, • A proactive team player with excellent communication and a positive attitude, • Committed to high standards of hygiene, safety and consistency. The Role:. • Prepare, cook and present breakfast dishes to luxury-level specifications, • Maintain a clean, organised section and ensure full readiness before service

Crew Leader (Duty Manager) - MOXY Edinburgh Gross salary - £31366 We are currently looking for a Crew Leader on a full time basis. As Duty Manager, you will manage reception operations to ensure consistently-delivered exceptional customer service to guests. MAIN TASKS & RESPONSIBILITIES • Play multiple roles from front desk attendant, to barista, to greeter, to bartender, and everything in between, • Manage the day-to-day operation of the hotel and Duty Management, • Full flexibility in shift patterns 7 days a week. Early, late and night shifts included, • Customer service, guest relations & creating positive guest experiences, • Help build and be part of a team that delivers results and excellent service the Moxy way, • Manage Food & Beverage outlets the Moxy way, • Manage hotel room inventory and Check guests in/out the Moxy way, • Manage all b...

Be Yourself Be a Bold Team Player Be Leonardo Once youre part of the team, youre part of the Leonardo community of over 55 hotels across the UK & Ireland! Main Tasks • Offer exceptional guest care at all times, • Provide support to and supervise the team for an effective and efficient shift, • Collaborate with colleagues in other departments to elevate the overall guest experienceconsistently, • Maintain visible presence within the department to promptly and effectively address all Front Office-related issues or concerns, • Manage guest complaints calmly and professionally; acting as point of escalation for team members as appropriate, • Maximise sales through effective upselling and communicate sales leads to the Sales team, • Maintain expert knowledge of the hotel product and outlets to offer exceptional service to guests, • Enforce safety and security protocols to protect guests and employees, • Help to conduct regular performance evaluations for the team, providing feedback and addressing any performance issues through coaching/training asappropriate, • Utilise all relevant systems correctly to complete tasks in a timely manner, • Adhere to Company policies, procedures and relevant legislation at all times including, but not limited to, Data Protection and Health ...

The Cluster Maintenance Manager will direct the strategic initiatives and objectives of the Maintenance department, as well as managing day to day operations through the engagement of the team within two adjacent properties: Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon). All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Cluster Maintenance Manager and a Head of Department, you'll be keeping your department running like clockwork and leading your team to ensure all guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll be motivating your colleagues to support the overall success of your department and the hotel, and maximising guest satisfaction at all times. If you're our ideal Cluster Maintenance Manager across two adjacent properties Leonardo Royal Hotel Edinburgh and NYX Hotel Edinburgh (opening soon) you will: • Have previous experience working in a similar role within the Hospitality industry, • Be hands-on and prepared to get out and about ...

Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. As a valued part of the Forte family, you will: Support our Chief Engineer in managing the day-to-day operations of the maintenance & engineering department Ensure the highest standards of safety, efficiency, and guest satisfaction are constantly achieved Take pride in delivering exceptional maintenance services Supervising & Coordinating preventive maintenance work, regular safety, and maintenance inspections across the hotel Under the guidance of our Chief Engineer, you will coordinate and supervise contractors to ensure efficient and high-quality service is delivered Work closely with other departments to ensure safe and smooth hotel operations Who we are looking for We are seeking enthusiastic, dedicated individuals passionate about celebrating the ...

Linen Porter The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF Rate: £13.35 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Linen Porter, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • DiscountStore ...

Job Ref: AM15481Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £12.71 Per Hour + Exclusive Benefits!Contract type: CasualHours: Part TimeShift pattern: Overnight Working 23.00-07.00Posted date: 01/06/2026Closing date: 03/07/2026 At The Caledonian Edinburgh, luxury service continues around the clock. We are seeking a Casual Night Porter to support the overnight operation of the hotel, ensuring guests experience seamless, attentive service while maintaining accuracy, security and operational excellence throughout the night. The Person: • Calm, professional and confident working independently overnight, • Guest-focused with excellent communication skills, • Highly organised with strong attention to detail, • Trustworthy, reliable and comfortable taking ownership, • Flexible to work night shifts and support hotel operations. The Role: • Deliver refined overnight guest service at the Front Desk, • Act as the lead point of contact for guests during night hours, • Maintain hotel security and safety standards overnight, • Support ...

Company Description Joinus at Accor,wherelife pulseswithpassion!? As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.? Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.? Hospitalityisaworkofheart,? Joinus andbecomeaHeartist. Job Description Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level. Your main duties as F&B Manager will include: • Coordinating the team to ensure that F&B operation is at an optimal level in key areas including service, revenue generation and cost management, • Creating a culture which is service focused, positive and driven to succeed, open to change and creative in appr...

About the role The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Guest Services Assistant, youll not only be the person they rely on to handle check-in and check-out, prepare, and serve them food and drink, but you'll also offer local insights and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home. Your day-to-day • Be the warm welcome that kicks off a memorable guest experience., • Encourage guests to partake in the IHG loyalty program., • Take and manage guest bookings, up-selling opportunities and tell them about ways to improve their stay., • Handle cash and credit transactions in accordance with Heeton standard operating procedures., • Start every stay right by swiftly checking guests in accordance with IHG brand standards,, • Prepare and serve food and drinks in the bar and restaurant., • Help with washing up and other kitchen duties when needed., • Set up, support, and service events., • Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary., • Stay safe all the time. Following our safety procedures, you will report all incidents and wear any protective gear needed., • Take pride in your appearance and place as ...

Our prestigious client, Johnnie Walker Experience, is currently looking for top Retail Associates to serve the customers from around the world and support their whisky exploration. The Retail team are trained to become brand, product, and whisky category experts, interacting with the visitors to interpret their desires, making purchase suggestions for mementoes, all whilst providing a personalised experience for each guest. Alongside serving customers, you'll play a key role in the merchandising, inventory control and overall operations of the store. To be successful, you'll need great retail (or related) experience and be guided by a customer-first mindset. Working with both visitors and colleagues in a fast-paced environment, you'll have strong interpersonal and communication skills and be passionate about enhancing the experience of every visitor. Your Time at Work • Deliver customer experience to meet or exceed financial targets and service goals., • Instil passion for the brand with customers and have an in-depth knowledge of products to provide well-informed and outstanding customer service., • Develop and maintain client database, ensuring repeat visits and customer loyalty., • Support the team in stock takes and attend all store meetings and training events., • Represent the brand during promotional events and activities., • Offer thoughts and ideas to the team for store performance improvements. <...

Our hotel The Balmoral is located at Edinburghs most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotels majestic clock defines the citys skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train. Your key responsibilities Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of its locations and team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests. The successful candidate will be joining our newly refurbished Spa, rooted in the rhythms of the Mediterranean, Irene Forte Spa is a serene world of holistic wellbeing and restorative calm in the heart of Edinburgh. Discover bespoke rituals using Irene Forte Skincares award-winning vegan products (Manicurist, Davines), innovative therapies with volcanic stones and quartz, and advanced technologies including LYMA Laser Pro and Tri Energy. As a valued part of the Forte family, you will: Be able to perform all guest care and treatments offered in our Spa Brochure Deliver outstanding customer service and care to our guests Ensure the expectations of our guests are met at all times, and they feel pampered Act naturally in all your communications Be knowledgeable about t...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! : Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you! A WORLD OF REWARDS • Hourly Rate of £12.91, • We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost., • Opportunity to work additional hours when you can, • Free and healthy meals when on duty, • Free Parking (subject to availability), • Modern and inclusive Team Member's areas As a Guest Service Agent, you will serve in the Front Office & Food & Beverage departments, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out, and assist with Breakfast/Bar and Restaurant duties. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for perf...

Housekeeping Supervisor The Hoxton Edinburgh, 5-21 Grosvenor Street, Edinburgh, EH12 5EF Rate: £13.75 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • Discoun...

Assistant Head Housekeeper Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN Rate: £14.92 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: -...

Mount Royal Hotel Edinburgh by the Unlimited Collection is seeking a charmingand engaging Commis Chefwith a passion for service excellence. You will report to the Head Chef, supporting/working towards providing our guests with memorable experiences of the city. TheCommis Chef will: • Be responsible for the preparation of food for all service areas per the standards indicated by the Head Chef, • Provide exceptional service by demonstrating full knowledge of our products and facilities, • Ensure planning and preparation for service is completed in a prompt and efficient manner, • Work collaboratively with your colleagues to deliver captivating experiences, • Assist the Head Chef in the promotion and management of the criteria for the AA Rosette Standards throughout all required areas To be successful in the role ofCommis Chef, we require: • Excellent organisation skills, • An ability to bring the guest experience to life throughout the hotel, • The ability to communicate and organize yourself in line with different guest expectations, • A good command of English is essential, a second language is advantageous Working wit...

The Role of a Chef De Partie As Chef de Partie you will be responsible for ensuring that all aspects of the section are managed in an effective, efficient, and productive manner, being creative, passionate and safe in your way of working. You will work collaboratively with the kitchen team, as well as the front of house team to ensure the smooth running of service, creating unforgettable experience and exceeding guest expectations. The Glasshouse Autograph Collection, is a luxurious boutique hotel nestled in the heart of Edinburgh. This 77-bedroom property seamlessly blends historic charm with modern elegance. Originally founded as Lady Glenorchy's Church in 1846, the building's stunning gothic faade has been preserved, adding a unique historical touch to the hotel's contemporary design. Our Culture At The Glasshouse, we pride ourselves on delivering exceptional service with a warm Scottish welcome. Our team is dedicated to creating memorable experiences for our guests, whether they're enjoying a dram from our extensive whisky collection in The Snug or taking in the breathtaking views from our rooftop garden. We value authenticity, attention to detail, and a passion for hospitality. Our culture is built on teamwork, respect, and a commitment to excellence. Join Our Team and Enjoy These Amazing Benefits!...

Housekeeping Supervisor Moxy Edinburgh Airport, 1 Fairview Road, Edinburgh, EH28 8AP Rate: £14 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • DiscountSt...

Corporate Receptionist - 5-Star Hospitality Experience Edinburgh | Full Time | Permanent Do you know how to turn a great welcome into a memorable experience? We are looking for a polished, energetic, and service-obsessed Corporate Receptionist to join our Rapport team in Edinburgh. This is the perfect opportunity for someone from a luxury hospitality, airline, private members club, or premium customer service background who thrives on creating exceptional first impressions. At Rapport, we believe memorable service is all about the small details, the personal touches, and making every guest feel valued from the moment they arrive. You will be the face of a vibrant corporate workplace, delivering a seamless 5-star experience for clients, visitors, and colleagues every single day. What You'll Be Doing • Delivering a warm, confident, 5-star welcome, • Creating memorable guest experiences through personalised service, • Managing visitor arrivals, meeting room support, and guest requests, • Handling calls and enquiries with professionalism and care, • Supporting events and workplace hospitality services, • Building strong relationships with clients, guests, and onsite teams, • Maintaining exceptional presentation standards across front of house What We're Looking For • Experience within 5-star hospitality, luxury retail, corporate reception, or airlines, • A n...

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio. Main Tasks • Offer exceptional guest care at all times, • Address guest concerns courteously and promptly to ensure their satisfaction, • Collaborate with colleagues in all departments to elevate the overall guest experience consistently, • Demonstrate a thorough understanding and strict adherence to the hotel's SOPs within the bar, along with a general knowledge of all standards across the establishment, • Operate the bar in a safe and organized manner, promptly reporting any issues to management., • Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times including, but not limited to, Data Protection and Health and Safety regulations, • Complete any other reasonable request made by a member of the management team or a supervisorPerson Specification, • Genuine passion for delivering memorable moments to guests, • Positive approach to changing service environments and priorities, • P...

Room Attendant Motel One Edinburgh Royal, Motel One Edinburgh Royal, 18 Market St, Edinburgh, EH1 1BL Rate: £13.10 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insu...

Assistant Head Housekeeper Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN Rate: £14.92 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Lif...

Head Housekeeper Ibis Edinburgh Centre South Bridge, 77 South Bridge, Edinburgh, EH1 1HN Rate: £37.000 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • ...

Room Attendant Moxy Edinburgh Airport, 1 Fairview Road, Edinburgh, EH28 8AP Rate: £13.50 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Life Insurance, • DiscountStore with...

Job Ref: AM15377Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £13.58 Per Hour + Exclusive BenefitsContract type: PermanentHours: Full TimeHours per week: 40 Hours Per WeekPosted date: 27/04/2026Closing date: 30/06/2026 At The Caledonian Edinburgh, luxury service continues around the clock. We are seeking a Night Auditor to oversee the overnight operation of the hotel, ensuring guests experience seamless, attentive service while maintaining accuracy, security and operational excellence throughout the night. The Person: • Calm, professional and confident working independently overnight, • Guest-focused with excellent communication skills, • Highly organised with strong attention to detail, • Trustworthy, reliable and comfortable taking ownership, • Flexible to work night shifts and support hotel operations. The Role: • Deliver refined overnight guest service at the Front Desk, • Act as the lead poi...

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio. Main Tasks • Offer exceptional guest care at all times, • Address guest concerns courteously and promptly to ensure their satisfaction, • Collaborate with colleagues in all departments to elevate the overall guest experience consistently, • Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management, • Demonstrate proficiency in the Leonardo Hotels product and familiarity with the organisation, • Engage in continuous learning and skill development to maintain service excellence, • Utilise all relevant systems correctly to complete tasks in a timely manner, • Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times including, but not limited to, Data Protection and Health and Safety regulations, • Complete any other reasonable request made by a member of the management team or a supervisorPerson Specification, • Genuine passion for...

Job Ref: AM15463Branch: The Caledonian EdinburghLocation: The Caledonian, EdinburghSalary/Benefits: £13.27 Per Hour + Exclusive BenefitsContract type: PermanentHours: Full TimeHours per week: 40 Hours Per WeekPosted date: 27/05/2026Closing date: 29/06/2026 At The Caledonian Edinburgh, our Food & Beverage outlets deliver elevated dining and refined guest experiences. We are seeking a Food & Beverage Supervisor to support leadership across our venues, ensuring exceptional service, operational excellence and strong commercial performance. The Person: • Experienced in luxury food & beverage operations with strong supervisory skills, • Passionate, enthusiastic and motivated with a genuine love for hospitality, • Calm under pressure and confident in managing competing priorities, • Skilled communicator who inspires and supports team members, • Willing to learn, multitask and develop into future leadership roles. The Role: • Experienced in luxury...

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days are the same at Hampton by Hilton Edinburgh Airport. There is a 'buzz' about the hotel with the various types of guests that we welcome and extend our personality to. Our diverse team is characterised by a genuine desire to want to constantly help and support one another. We promote an inclusive atmosphere where people are encouraged to develop and thrive in the workplace. A WORLD OF REWARDS • Hourly Rate of £12.91 per hour, • Smart uniform provided, • Free and healthy meals when on duty, • Grow your Career !, • Personal Development programmes designed to support you at every step of your career, • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com), • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets), • Team Member Referral Program, • High street discounts: with Perks at Work, • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days), • Discounted dental and health cover, • Free P...