Guest service jobs in South CroydonCreate job alerts

Front of House Team Member Location: Sanderstead, South Croydon Hours: 5 days per week Overtime: Available About the Role We’re looking for a friendly, bubbly, and reliable Front of House Team Member / Manager to join our team! You’ll be the face of our business, welcoming guests, taking orders, and ensuring every customer leaves with a smile. In this role, you’ll also take charge of daily operations, including stock control, opening and closing duties, and helping to maintain smooth, efficient service throughout the day. Key Responsibilities Provide exceptional customer service with a positive, can-do attitude Take food and drink orders accurately and efficiently Supervise and support the Front of House team during service Manage stock levels, deliveries, and inventory checks Handle cashing up, opening, and closing procedures Ensure cleanliness, presentation, and safety standards are always met Work closely with the kitchen and management team to deliver a seamless experience About You Friendly, bubbly, and approachable personality Strong communication and teamwork skills Reliable and punctual with a strong work ethic Confident handling busy periods and leading by example Must be available 5 days per week Perks & Benefits Competitive hourly pay Free food on shift Overtime available Supportive and fun team environment Opportunity to grow and develop within the business

About Sweet Jerk We’re Sweet Jerk—a family-owned Caribbean restaurant bringing bold flavours, vibrant vibes, and a warm, welcoming atmosphere to Beckenham High Street. Since opening three months ago, we’ve proudly earned 5-star reviews from every single customer, thanks to our commitment to authentic flavours, exceptional service, and a strong team spirit. At Sweet Jerk, our core values are community, passion, quality, and positivity. We believe in celebrating every plate and creating memorable experiences for every guest. If you’re obsessed with all things hospitality and food, thrive in a fast-paced kitchen, and want to help shape an exciting, growing brand, then you’re the person we’ve been looking for! The Opportunity We’re on the hunt for a Kitchen Manager to join our small but mighty team at this exciting stage of our journey. With a menu revamp on the horizon, a buzzing location in the heart of Beckenham, and a chance to leave your mark on a growing brand, this is the perfect role for someone ready to step up and make a big impact. As Kitchen Manager, you’ll be the heartbeat of our kitchen, responsible for leading the team, ensuring the highest standards in food quality, and keeping our kitchen running like clockwork. While our dishes are more line-cook style (think Nando’s, but with a Caribbean twist), your role will go far beyond the pass. From training staff and managing inventory to being a cultural ambassador for Sweet Jerk, you’ll play a huge part in our success. What You’ll Be Doing What We’re Looking For We need someone who’s not just experienced but obsessed with all things food, hospitality, and customer service. You’ll be: Why Join Us? Ready to Lead Sweet Jerk to New Heights? If this sounds like your dream role, we want to hear from you! Apply today with your CV and a short message telling us why you’d be perfect for the Kitchen Manager role at Sweet Jerk. Let’s bring bold flavours and great vibes to Beckenham together. We can’t wait to welcome you to the Sweet Jerk family!

Company Description At Conifer, we pride ourselves on our commitment to excellence and our ability to connect top talent with leading organisations. We specialise in staffing and recruitment for a diverse range of exceptional clients, including hotels and luxury apartments, popular hospitality venues, and top brands and businesses across London, Manchester, and Dubai. Our focus is on providing top-notch staffing solutions to ensure client satisfaction and success in their respective industries. Role Description This is a full-time on-site role for a Room Attendant located in London. The Room Attendant will be responsible for maintaining cleanliness and orderliness in guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing supplies. Additional responsibilities include handling laundry tasks, providing exceptional customer service, and ensuring a pleasant and sanitary environment for guests. Qualifications • Housekeeping skills, including the ability to clean rooms and maintain a tidy environment., • Laundry skills, including the ability to sort, wash, dry, and fold linens and garments., • Customer service and Communication skills to effectively interact with guests and team members., • Attention to detail and time management skills., • At least one year of experience in housekeeping is preferred (References are an advantage), • A positive attitude and a commitment to providing excellent service. Additional Information • Must have the right to work in the UK

About Us: Pittagoras is a vibrant restaurant located inside Tooting Broadway Market, serving delicious Greek Gyros, Souvlaki and drinks in a lively atmosphere. We’re looking for a friendly and energetic Host to be the face of our restaurant, welcoming guests and encouraging new customers to dine with us. Role Overview: As a Host, you will stand at the entrance of the restaurant and actively engage with passersby, inviting them to come in and enjoy our food. You will confidently promote our special offers and menu highlights, creating a warm and welcoming first impression that encourages customers to choose us. Key Responsibilities: • Greet and engage with customers at the front of the restaurant., • Inform potential guests about our menu, daily specials, and offers., • Encourage passersby to come in and dine with us., • Ensure all guests feel welcomed and valued from the moment they arrive., • Hand out menus, flyers, or promotional material when needed., • Communicate customer feedback to the management team., • Work closely with the service team to ensure a smooth guest experience. Requirements: • Outgoing, friendly, and confident personality., • Strong communication skills and ability to engage with different types of people., • Previous hospitality, sales, or customer-facing experience is desirable but not essential., • Positive attitude, reliability, and willingness to be proactive., • Ability to work evenings and weekends as required. What We Offer: • Competitive hourly pay, • Staff meals and discounts., • A supportive, fun, and dynamic working environment., • Opportunity to grow within the team as we expand. How to Apply: If you’re energetic, approachable, and enjoy talking to people, we’d love to hear from you!

🍸 Waiter/Waitress – Fern, Bart & Taylor Co. 📍 East Croydon | 💷 £12.21ph + ~£1.50ph service charge | 🕐 Part-time & Full-time available Fern is a premium small-plates restaurant and cocktail bar — think bold flavours, seasonal ingredients, and curated drinks in a stylish setting. We’re part of Bart & Taylor Co., a collection of award-winning boutique bars and restaurants across London and the North. We’re on the lookout for confident, guest-obsessed Front of House Team, who bring energy to every shift and pride in every service. 💫 What you’ll need: • A passion for people and great hospitality, • Sharp eye for detail and a warm, confident vibe, • Must be 18+ and available daytimes, evenings & weekends 💥 Perks & Pay: • £12.21ph + ~£1.50ph service charge, • Free staff meals, • Discounted food & drink for you + friends, • 28 days’ holiday (pro-rata), • Real progression through our internal pathway, • 2-minute walk from East Croydon Station 🚆 Ready to join a fast-paced team and deliver unforgettable guest experiences? Apply now to book your interview and trial shift.

Role Overview: Join Remoli Group as a Front of House (FOH) Wait Staff and help deliver an exceptional dining experience with high-quality service and a welcoming atmosphere. We value authentic Italian cuisine and customer satisfaction. Key Responsibilities: Greet guests and offer tailored recommendations. Serve food and drinks efficiently, ensuring timely service. Maintain clean service stations and table setups. Uphold food safety and hygiene standards. Upsell menu items, including drinks and specials. Support team members and participate in training programs. Assist with bar duties when needed, including preparing drinks. Evening and weekend availability. Key Skills: Strong communication and interpersonal skills. Attention to detail and ability to work under pressure Team player with a proactive approach. Benefits: Team player with a proactive approach. Staff meals while on shift 50% staff discount on all items Travel reimbursement when moving between branches Training programs to upskill knowledge Opportunities for career growth within the business Annual Staff Party

🍸 Restaurant Manager – Fern, Bart & Taylor Co. 📍 East Croydon | 💸 £40,000 per annum inc Service Charge | 🍴 Seasonal sharing plates Fern is a stylish, premium restaurant built around fresh, seasonal sharing plates — open 7 days a week for lunch, dinner, Saturday brunch, and a banging Sunday roast. We’re part of Bart & Taylor Co., a growing group of award-winning boutique bars and restaurants across London and the North. We’re looking for a service-driven Restaurant Manager to support the GM in running our front of house. You’ll lead by example on the floor, coach the team to deliver exceptional guest experiences, and play a key role in shaping service standards. 🔥 Why join us? • Up to £40,000 per annum inc Service Charge, • Free meals on shift, • Discounts on food + drinks for you & your mates, • 28 days’ holiday (Pro Rata), • Work with a supportive GM + passionate leadership team, • 30 seconds from East Croydon Station 📋 What you’ll be responsible for: • Delivering and maintaining outstanding guest service every day, • Coaching, training & inspiring the FOH team on service standards, • Supporting the GM with daily operations & shift leadership, • Managing the floor during service to ensure smooth guest experiences, • Driving a culture of hospitality, teamwork & accountability, • Supporting labour controls, compliance & company standards ✨ What we’re looking for: • A natural host with a passion for guest experience, • Strong leadership skills with a coaching mindset, • Confidence in training teams and leading service from the front, • Organised, energetic & focused under pressure

The Role We’re on the lookout for a charismatic and energetic Front of House team member to join Made in Puglia, our vibrant spot inside Tooting Broadway Market. This is an ideal opportunity for someone who’s eager to learn, grow, and become an integral part of a close-knit team. If you love connecting with people and are passionate about delivering top-tier service — we want to hear from you! Key Responsibilities - Provide warm, memorable service to every guest. - Keep the bar and waitress stations clean, organised and guest ready. - Take orders accurately, prepare drinks to standard and handle payments confidently. - Assist the kitchen with packing and managing Deliveroo orders. - Demonstrate strong knowledge of our menu and represent the Made in Puglia brand. - Support the management team by handling guest feedback professionally. What We’re Looking For - Previous front of house experience is a plus, but not essential — we value the right attitude above all. - A confident communicator with a friendly, engaging personality. - A team player with a can-do, hands-on approach. - Someone who pays attention to detail and strives for excellence in everything they do. - A genuine love for food, drinks, and great hospitality. - Flexible availability, including evenings and weekends. (Must be available to work Tuesdays, Fridays & Saturdays) Why Join Us? - Be part of a growing, independent business with opportunities to develop and progress. - Competitive pay including service charge and tips. - Delicious staff meals on shift. - Staff discounts for you, your family & friends. WE ARE CURRENTLY OFFERING 28-35 HOURS A WEEK.

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Assistant Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: • Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team., • Take accountability for aspects of the business with personal KPIs and delegated tasks., • Recruit, train and retain your team, • Deliver an exceptional and consistent guest experience, • Have input on menus, suppliers, events, and new ways of working, • Maximise profitability at every level of the business whilst maintaining high standards., • Ensure full adherence to all food safety, fire, licensing, and H&S procedures, • Implement company processes and systems Benefits Include: • Up to £16ph inc Service Charge, • Free meals when you’re at work, • Discounted food and drinks in our restaurants for you and your loved ones, • 28 days’ holiday, • Internal and external training from industry experts, • Site and company events, • Regular incentives and rewards, • A realistic pathway to progression in an expanding company