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As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner. Support the Food an

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

THE JOB The Director Franchise Operations works with a portfolio of open Hotels to proactively enhance performance and also works collectively with the new hotel openings team to ensure pre-opening hotels open in accordance with expectation. This individual works with franchisees, management companies and hotel management teams to develop action plans and implement successful and measurable programs to assist in meeting Revenue, Product, Service and Brand requirements. They are expected to : • Share best demonstrated practices information on the use of WHR programs and tools., • Advise on a host of sales and marketing topics, as well as product and service improvement (utilizing Medallia, CRM, and COM Culture)., • Work with other internal Departments (Sales & Marketing, Revenue Management, Training, Central Operations, Design and Construction, Sourcing & Sustainability, Finance, Development, Legal & Human Resources) to coordinate direction and support as needed., • They must be able to review, analyze and create a complete strategy for delivering brand value & hotel performance support for their portfolio., • They should have excellent presentation skills and the ability to facilitate effective meetings with multiple stakeholders. The business objectives will be related to driving hotel performance within the following fields: Enhance our Owner Value Proposition • Brand Engagement through Business Review Meetings, • Quality Assurance, • Guest Feedback – OSAT OSR NPS, • Commercial Contribution, • Accounts Receivable, • Wyndham Rewards Grow our System • Property Retention, • Development Referrals, • Brand Compliance - Training Advance our Value Driven Culture • Wyndham Green, • Wyndham People Standards THE PERSON Competencies & Skills Alongside the professional competencies outlined below, the successful candidate will demonstrate the fundamentals of Wyndham’s Count on Me! Service Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me! Building Blocks in mind; Compassionate, Engaged, Dependable, Courteous, Inclusive, Hospitable, Prepared and Personalised. • Influence - Must possess influencing skills in order to create a positive foundation for the on-going relationship, • Collaboration & Relationships - Initiates, builds, and maintains lasting professional relations based on mutual respect and understanding that foster a collaborative approach to working., • Innovation - Takes an innovative and creative approach that applies the best fit solution for the situation in hand., • Communication - Communicates clearly and effectively in writing and in person. Fosters an open and honest communication style and has strong presentation skills. Ability to adjust communication style to various stakeholders., • Analysis - Able to read, analyse and understand numerical or verbal data in order to assess a commercial situation and present a compelling business case based real information., • Business Acumen - Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular activities on the bottom line of the business. Will engender credibility and respect within the hospitality arena thereby enabling immediate recognition as a key player in the industry., • Driving Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment, identifying and understanding issues, problems, and opportunities. Develops effective course of action and appropriate solutions. Makes purposeful observations and recommendations to create positive improvements for the team and / or guest. Obtains and assigns resources to achieve desired result. Adjusts action based on changed priorities. Holds people accountable for results., • Flexibility - Adaptable and accepting of change, able to cope with an evolving business landscape applying the best fit solution to each unique situation., • Valuing Diversity - Able to consider, understand and empathize with the priorities and challenges of others. Must show the highest standards of honesty, integrity and discretion and will create trust with all team members, clients and customers., • Leadership – Must demonstrate the qualities of leadership and people management, the ability to motivate and inspire others., • Consultative - Makes purposeful observations and recommendations to create positive improvements and advances for the team and / or customer., • FUN ! Experience/Certificates/Education • The candidate would ideally be a graduate with a Hospitality degree, or have equivalent demonstrable professional experience, • Experience from within a similar role or a minimum of 3 years’ experience as a General Manager of a +110-bedroom economy or mid-segment hotel from within a international hotel brand., • Expertise in franchising or hotel management and an in depth understanding of the hospitality sector are essential., • Significant operations experience and commercial understanding., • Significant experience of planning and development of business procedures and processes, budgeting and regular forecasting, in particular with a multiple territory focus is required., • Experience with direct P&L responsibility for revenues and GOP / EBITDA, • Previous experience of multiple brands in a multi-unit or regional role if preferred but not required., • Extensive senior leadership and people management experience, • Fluency in English is essential., • Proficiency in Opera Cloud and Revenue Management system, • Proficiency with Synexis is preferred but not required

£28,500.00 per annum /£13.70 Per Hour + Service Charge, 40 Hours per week (5 days) Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. Are you someone who finds joy in crafting unforgettable morning moments? Look no further! We are in search of a skilled Breakfast Chef to join our vibrant team. As a pivotal member of our Hotel's kitchen team, you'll be serving up the most important meal of the day and perhaps, the lasting impression of our guests stay. You will already be an experienced Breakfast Chef, someone who is a morning person our breakfast shifts start as early as 5am - self-motivated and able to work under pressure are key attributes of a successful candidate. We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training you can view the most popular courses on our careers pages. In this job you create memories that the guest will never forget. This could be the next step in your career within Hospitality we actively encourage internal development and progression from Team Members through to S...

BENEFITS • Free car parking nearby, • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Appreciation Bonus, • 6 weeks- paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays, • Bus Discounts ROLE LOCATION This role is based in our office in Southampton with Mondays & Fridays working from home. BASIC PURPOSE Join Norwegian Cruise Line (NCL) as a Marketing Executive and play a pivotal role in driving brand growth across our international markets, across Middle East, Israel, and Africa (MEA markets). This dynamic position supports a wide range of consumer and trade marketing initiatives, encompassing campaign planning, execution, implementation, and performance measurement. As part of a globally recognised brand known for its creativity and innovation, youll have the opportunity to sharpen your marketing expertise, contribute to high-impact projects, and collaborate with cross-functional teams to elevate NCLs presence in key markets. POSITION RESPONSIBILITIES • Support the Marketing Manager in executing a diverse range of consumer and trade marketing initiatives across MEA markets, ensuring alignment with strategic objectives and brand standards., • Coordinate and execute media advertising campaigns across print and digital platforms. Responsibilities include briefing creative assets, overseeing production, proofreading, and liaising with internal creative teams, media agencies, and publishers to ensure brand consistency and timely delivery., • Collaborate with the Miami-based marketing team to implement consumer-facing campaigns across e-CRM, direct mail, and digital channels, including content updates and optimizations for local websites., • Produce and execute trade marketing communications , including social media content, e-newsletters, email campaigns, and updates to the Norwegian Central trade platform. Work closely with internal stakeholders to ensure relevant, localised messaging., • Support regional sales teams by providing marketing collateral, campaign assets, and events to drive engagement and growth among travel partners., • Oversee the production and distribution of marketing materials , handling translation workflows with external vendors to ensure timely and accurate localisation., • Coordinate logistics and execution of consumer and trade events , including roadshows and ad hoc activations, ensuring seamless delivery and brand representation., • Monitor and report on campaign performance , analysing KPIs, testing strategies, and market trends to identify opportunities for optimization and future growth., • Working with various stakeholders within the business, attending and contributing during meetings and planning session as required., • Adapt to evolving business needs , taking on new projects and responsibilities as required. EXPERIENCE • Minimum of 2 years experience in marketing , ideally within the travel or hospitality industry, though not essential. Proven ability to contribute to both strategic planning and hands-on execution., • Demonstrated success in developing and implementing integrated marketing plans , across multiple channels including digital, print, and experiential, with measurable impact on brand awareness and lead generation., • Strong analytical mindset and attention to detail , with experience in tracking performance metrics, evaluating campaign effectiveness, and making data-driven recommendations to optimise future initiatives., • Familiarity with email marketing platforms and proofing tools , enhancing campaign accuracy and efficiency. Experience with platforms such as Salesforce Marketing Cloud or similar is a plus., • Knowledge of the cruise and travel industry is advantageous , bringing valuable market insights and customer understanding. COMPETENCIES / SKILLS • Strong understanding and experience of modern marketing processes , with up-to-date knowledge of industry trends and solid commercial awareness to support decision-making., • Proven ability to negotiate with service providers , ensuring cost-effective solutions and maintaining high-quality standards across diverse markets., • Excellent time management and organizational skills , with the ability to prioritize and manage multiple projects simultaneously under tight, time-sensitive deadlines., • Self-motivated and proactive , capable of working independently and delivering results in a fast-paced, dynamic environment., • Strong written and verbal communication skills , with the ability to craft compelling messaging and collaborate effectively across teams and regions., • Collaborative team player , contributing positively to team dynamics and cross-functional initiatives., • Flexibility , with the ability to attend events and activations as needed, including occasional adjustments to working hours. ABOUT US As the innovator in global cruise travel, Norwegian Cruise Line has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian, the company's ship-within-a-ship concept. For additional information visit . Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit . If for any reason you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion you have been unsuccessful

ABOUT US Oceania Cruises is the world’s leading culinary and destination focused cruise line. The seven small, luxurious ships carry a maximum of 1,238 guests and feature the finest cuisine at sea and destination-rich itineraries that span the globe. Expertly curated travel experiences aboard the designer-inspired, small ships call on more than 450 marquee and boutique ports across Europe, Alaska, Asia, Africa, Australia, New Zealand, New England-Canada, Bermuda, the Caribbean, the Panama Canal, Tahiti and the South Pacific in addition to the epic 180-day Around the World Voyages. There is also a second 1,200-guest Allura Class ship on order for delivery in 2025. With headquarters in Miami, Oceania Cruises is owned by Norwegian Cruise Line Holdings Ltd., a diversified cruise operator of leading global cruise brands which include Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. By being part of NCLH, our competitive benefits packages offer you and your family the opportunity to stay healthy and thrive both personally and professionally. BENEFITS • Free car parking nearby, • Pension Scheme, • Private Medical, • Development Opportunities, partnered with LinkedIn & Dale Carnegie, • Management Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days holiday + 8 Bank Holidays, • Local Bus Discounts ROLE LOCATION This role will be based in our office in Southampton with Mondays and Fridays working from home. BASIC PURPOSE The Guest Services Manager will be responsible for leading and efficiently running of all aspects of Guest Services department for the UK / DACH / CEMEA regions, including but not limited to making new and servicing existing reservations; accuracy of visa and documentation delivery; review of cancelled bookings and sign off of relevant refunds. Responsible for monitoring, managing, and motivating the EMEA Direct Inbound teams, ensuring all the team’s targets are reached, while maintaining company standards as it relates to both sales conversion and direct guest satisfaction and department’s expectations, ensuring operational deadlines and quality targets are adhered to and agreed service standards are maintained, through the delivery of exceptional customer service. Working closely with the Guest Services Director and Guest Services Supervisor to ensure that the team are delivering the highest standard of service to our luxury client base. In addition, offering vital support to the Guest Services Director and supporting the management team and all other departments as and when required with HR, IT and reservation procedures and escalations. POSITION RESPONSIBILITIES • Lead and manage a Guest Services team responsible for all aspects relating to guests’ reservations To provide assertive and clear management that will inspire and motivate team members to work together to achieve sales targets and service standards., • Support Guest Services Director in maximizing growth of inbound direct business, ensuring appropriate & relevant lead capture., • Manage continuity within the team considering all internal and external influences on performance to ensure that Customer Service is always delivered within agreed service standards., • Identify and implement department efficiencies., • Offer daily support, providing a fast and efficient response to all requests for information and to the resolving of issues for both Trade and direct reservations., • Plan and implement enhanced support and cover to the EMEA GS / Special Services & Inbound teams (including Rota & Holidays)., • Manage the call management system., • Regular review of quotes and booking process for quality assurance., • Responsible for all GS policy and process changes locally (communication / training and roll out)., • Act as Liaison with international offices for system updates (testing and providing feedback) to ensure compliance., • Provide support in emergency situations as they occur in a calm and organized manner and ensuring that communication to all stakeholders is frequent and up to date., • Develop & Plan training and coaching to team members to ensure brand, product, policy and process and promotion knowledge is updated regularly., • You will build and maintain relationships with all Direct Guests., • To proactively secure bookings and to maximize all sales opportunities and work with team leaders to empower and motivate to build a selling and service philosophy., • Manage & prepare reports for sign of by Director (including payroll, incentive, Commission and Ad hoc)., • Ensure call monitoring programme is adhered to and monitor daily, weekly, and monthly performance results to ensure that all policies, metrics, procedures and schedules are being maintained (Including call and email review / Monitoring)., • Maintaining a good working relationship with other team members, guiding, advising, and helping others where appropriate to enhance service levels., • Drive improvements in overall Sales and service levels, analyze responses and phone calls provide coaching and feedback to strive for Closures at first contact., • Provide performance, call & email statistics for Management., • Establishing and setting department KPI’s & SLA's together with the Guest Services Director for team members tasks and effectively manage and motivate staff to achieve. identify needs/coach/educate/evaluate)., • Manage and measure individual and team productivity with a goal to be number one in the Cruise Industry Ensure Team meet the standard service levels and the Key Performance Indicators., • Approve and apply all Escalated discounts / vouchers and manual adjustments., • Ensure existing staff are kept updated on new products, policies & procedures etc., through delivery of briefings and update sessions., • Conducting monthly one to ones and annual appraisals of staff to ensure team development., • Responsible for maintaining thorough knowledge of OCI product, policies, and procedures for the department., • Manage staffing hours for payroll purposes and prepare overtime sheet for payroll & sign off by Director., • To assist other departments within our UK and US offices as well as our Ships, including Accounts, Air Operations, Guest Relations, Sales Team, HR, Revenue Management, Pre/Post hotels in relation to booking escalations., • Provide leadership team with regular feedback and identify trends and opportunities for improvement where necessary., • Point of escalation for Supervisor, for calls from agents and guests, liaising with relevant departments to ensure efficient resolve., • Participate, and assist where required in consumer events, exhibitions, and ship visits., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • Other responsibilities as assigned by Director of guest Services or senior management. EDUCATION • Degree level educated., • Recognized qualification in Travel & Tourism / Hospitality (desirable), • Second language (ideally French, German, Spanish) not mandatory but advantageous EXPERIENCE • Minimum 3+ years Management experience ideally within a contact center, • Ideally at least 2-3 years’ Travel Experience within a luxury brand, • Sales experience in a Sales / customer service / Reservations supervisory role with knowledge of consumer sales and lead management, • People supervision within a sales environment., • Second language preferable but not essential. COMPETENCIES / SKILLS • Computer literate: proficiency with Microsoft office suite, • Reservations System, Airline GDS, Sabre an advantage but not essential, • Salesforce proficiency preferable, • Knowledge of ABTA/ATOL and Package Travel Regulations, • Strong Travel industry and general geographical knowledge, • Strong Leadership skills, high on energy and Initiative, • Excellent Organizational and problem-solving skills with attention to detail, • Multi-task oriented with Excellent Time management skills and a strong drive to deliver., • Strong Interpersonal skill with the ability to interact with all levels of the organization and client base in a professional, diplomatic, and tactful manner when providing both positive and negative feedback., • A strong team player who can motivate and guide a team using their own initiative., • Ability to coach and drive a team with skills in providing both positive and negative feedback., • Strong customer focus, both internally and externally., • Self-driven, results orientated with a positive dynamic approach, and able to perform under pressure and remain Positive and determined., • Ability to function in a fast paced, results oriented environment with a high degree of flexibility whilst demonstrating a sense of urgency., • An innovate, self-starter who can think in terms of solution, and who has the ability to identify operational issues and trouble shoot., • Flexibility to work additional hours outside of our regular business hours when required, including traveling and weekends and evenings., • Must always project a professional appearance as it may be necessary to meet with guest face to face. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll manage the entire guest experience from the welcome as they step off the plane to the minute they step back on board.

The Guest Services Manager is responsi. This vibrant district forms an integral part of Londons world-class hub for financial, media, and business services.

Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. Our Guest Service Manager closely supports the Active and General Manager. You'll manage guests over multiple arrival days and ensure everyone has an equally exceptional holiday experience.

Informs guests about formalities, any special conditions relating to their stay and the services available. Welcomes all guests as soon as they arrive with care and attention, with a personalised approach. Is proactive, anticipates guests needs and looks for suitable solutions.

Guest Service Associate/Cashier (GSA). Get notified about new Guest Services Associate jobs in Cheshire, MA. Professional Development - Tuition reimbursement after 6 months of service.

As a Guest Service Assistant, you’ll be the first person guests meet when they arrive and the last to wish them farewell. As Guest Service Assistant / Receptionist you will:. Welcome guests in a professional, friendly manner to ensure guests immediately feel at home.

Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant. If successful at this stage, you will meet Hotel Manager / Guest Service Manager. This role reports directly to the Guest Service Manager and is part of a