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Guest Service Manager - Manchester. A DAY IN THE LIFE OF A GUEST SERVICE MANAGER AT.

Guest Service Assistant - Manchester.At RBH we believe our people are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are

This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The Role... At Soho House, as a Hotel Receptionist , you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, smooth check-in and check-out, and efficient handling of reservations, guest inquiries, and front desk operations. You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. What's in it for you? Weekly Pay Team meal whilst on shift prepared by our chefs Soho Friends Membership 50% Team discount on Food Drink, 7 days a week Staff Room Rates Health Cash Plan (Option to add up to 2 additional dependents) Dental Plan (option to add up to additional 2 dependents) Birthday Day Off after 1 years continuous service Up to 50% Staff Discount on Cowshed Soho Home In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. Free Counselling Sessions Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career Key duties... Greet members and guests warmly and professionally on arrival Perform check-in and check-out procedures efficiently, following internal protocols Manage bookings, cancellations, and room allocations using the hotel's PMS (Property Management System) Answer guest questions and resolve complaints or concerns with empathy and discretion Coordinate with housekeeping, concierge, spa, and other departments to ensure a seamless experience Process payments accurately and issue invoices or receipts as required Handle phone, email, and in-person inquiries promptly and helpfully Keep reception and lobby areas tidy, welcoming, and well-presented Maintain guest confidentiality and adhere to GDPR and club data policies Assist with wake-up calls, transportation bookings, and general concierge duties as needed What we are looking for... A successful Hotel Receptionist for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success. Previous experience in a receptionist or front-of-house role, ideally in hospitality or luxury environments Strong customer service and communication skills Proficiency in Microsoft Office and hotel booking systems (e.g., Opera, Protel) Reliable, organised, and well-groomed with a calm, professional manner Ability to multi-task in a fast-paced environment and stay solution-focused Desirable: Experience working in a private members club or boutique hotel Multilingual abilities First Aid or Fire Safety certification Knowledge of local attractions, transportation options, and club amenities The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50 £15.50 GBP ]]>

Holiday Inn Manchester City Centre is seeking a friendly Receptionist to deliver outstanding guest service at a busy city center hotel.

Restaurant Director — 2 Michelin-Star Level. As Restaurant Director, you will hold full responsibility for the overall guest experience, leading a highly skilled front-of-house team and ensuring service delivery reflects the standards of a.

Job Description /n JOIN US /n At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent ... /n /n /n /n /n /n /n ZIPC1_UKCT

£40,000 (£32,750 plus tronc) plus £20,000 OTE At Sexy Fish Manchester, every detail is designed to dazzle, from extraordinary interiors to world-class food, cocktails and service. Part of the globally recognised Caprice Holdings collection, Sexy Fish brings the energy of London's Mayfair to the heart of Manchester, creating a dining and nightlife experience like no other. Sexy Fish Manchester is looking for a Business Development Manager to grow revenue from corporate clients, group bookings, private dining and events. You will be the face of the restaurant in the Manchester business community: building relationships, bringing in new clients and keeping existing ones coming back. This is a proactive, target-driven sales role for someone who knows the city's corporate and luxury hospitality scene and enjoys being out meeting people. • Identify and win new business from corporate clients, agencies, concierge services, hotels and luxury brands across Manchester and the North West., • Build and manage a pipeline of leads, converting enquiries into confirmed group bookings, private dining and exclusive hires., • Develop long-term relationships with key accounts, PAs, event planners and bookers, acting as their main point of contact., • Represent Sexy Fish at networking events, industry functions and client meetings, including evenings where needed., • Host site visits and show-rounds, and be present on the floor to welcome key clients and VIP guests., • Work with the events, reservations and marketing teams to create proposals, packages and campaigns that drive bookings in quieter periods., • Build partnerships with local businesses, brands and venues that raise the restaurant's profile., • Track and report on sales activity, pipeline and revenue against monthly and annual targets., • Keep the client database accurate and up to date., • Monitor competitor activity and market trends, and share insight with the senior team., • Proven experience in business development or sales within luxury hospitality, restaurants, hotels or events., • An established network of corporate and agency contacts in Manchester., • A track record of meeting or exceeding revenue targets., • Confident and polished, with excellent communication and presentation skills., • Self-motivated and organised, able to manage your own pipeline and diary., • A genuine passion for hospitality and delivering an exceptional guest experience., • Comfortable using CRM and reservation systems., • Flexible to work some evenings and weekends for events and client hosting., • 30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection, • Access to early pay, savings tools & financial coaching via Stream, • Enhanced maternity & paternity leave, • Cycle to work scheme and refer-a-friend bonuses up to £1,000, • English language classes, length of service awards & employee recognition bonuses, • Employee Assistance Programme, • Plus, a structured pension scheme with employer contributions Join one of the UK's most iconic restaurant brands and step into a world where art, gastronomy, and nightlife collide. At Sexy Fish Manchester, you will not only be part of a dynamic, passionate team but also enjoy a competitive package plus incentives, unrivalled career progression and the chance to be at the centre of the city's luxury dining and social scene. Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged. #J-18808-Ljbffr

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonuses, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR • Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Always leading with our values, • Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLE • Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets., • Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent., • Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings., • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 10% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 28 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS • Days out and social events, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR • Our people - Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE • Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high, • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews, • Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush, • Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service, • Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line, • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us, • Your next step would be an Assistant Manager, • Five Guys isn't just a job - it can be a career!

We sort guest service representative jobs with better pay, shorter commutes and sooner starts in mind.

TRGC, one of the UK’s biggest hospitality businesses, is seeking a General Manager for our airport restaurant portfolio. You’ll lead a high-volume team from dawn shifts to deliver outstanding guest experiences and drive profitability in a fast-paced setting. You’ll oversee operations across brands like Giraffe and Jones The Grocer, champion excellent service, ensure health and safety compliance, and inspire peak performance through training and development. #J-18808-Ljbffr

We sort guest service agent jobs with better pay, shorter commutes and sooner starts in mind.

Big Easy in Manchester is seeking a Restaurant General Manager to lead daily operations, uphold the highest standards of service, and ensure a warm, unforgettable guest experience.

We sort guest service assistant jobs with better pay, shorter commutes and sooner starts in mind.

We sort guest service agent jobs with better pay, shorter commutes and sooner starts in mind.

Food and Beverage Supervisor - Manchester.AC Hotel by Marriott Manchester Salford Quays.We are seeking a dedicated and enthusiastic individual to join our team.As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests ha

As Restaurant Director, you will take full ownership of the guest journey, leading a highly skilled team and ensuring service standards reflect the prestige of the operation. This role requires a confident, polished hospitality leader with a strong restaurant management background and an excellent u

Barburrito in Manchester is seeking a General Manager to lead daily operations, drive guest satisfaction, and foster a family atmosphere across the team.You will mentor staff, translate the P&L into practical actions, uphold Barburrito's service standards, and collaborate with the wider TRG family t

Leonardo Hotels in Manchester is seeking a Deputy General Manager on a fixed-term 12-month contract to oversee day-to-day operations and drive guest satisfaction. You will work closely with the General Manager to inspire a vibrant team and ensure service standards across all departments.

You’ll ensure every guest receives world-class service and help turn customers into ambassadors for the brand. In this role you will manage a centre as a small business, delivering exceptional customer service and driving centre performance. You will lead a close-knit team, handle a broad range of

As Breakfast Waiter, you'll lead restaurant team, ensuring smooth service, strong team coordination between front of house and back of house, and a consistently high-quality guest experience. Lead and coordinate Waiters and Runners within your section, supporting the team to maintain pace, quality,

This role is for a Casual Front Office Associate based at Delta Hotels by Marriott Worsley Park Hotel and Country Club M28 2QT. Provide a warm, professional welcome and deliver a high standard of guest service throughout check-in, stay and check-out. Answer telephone calls professionally and communi

Maintain regular communication with the UK Head Office Guest Service team regarding significant guest issues and complaints. You’ll also work closely with our Guest Service team at Neilson Head Office in the UK, keeping them informed of significant issues, sharing relevant information and helping

As our Cleaner, you will be punctual and reliable, and enjoy delivering high standards of cleaning always, to ensure the happiness of every guest. The Pack Horse has an excellent reputation for quality food drink and customer service. With a mission to deliver attractive environments, high quality p

As a team leader you will be responsible for: To undertake initial assessments for new service users, to ensure they receive person centered care. To promptly report to the care manager any relevant issues concerning the care of service users To undertake the day to day monitoring of work standards

Customer Service, Buying, and eCommerce) to resolve issues and improve processes.

Residential Children's Home Team Leader Location: Salford, M6 Pay: £14.Hours: 40 hours per week, including sleep-in shifts About the Role We are looking for a caring, motivated and experienced Residential Children's Home Team Leader to join our team in Salford.You will support the Registered Man

Accounts Payable Team Leader - Subcontract.We are seeking an experienced and detail-oriented Accounts Payable Team Leader to support the day-to-day management of our Subcontract Payment Team.This is a fast-paced role requiring strong knowledge of subcontractor payment processes, industry legislation

Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Deliver exceptional customer service.

Private Healthcare including dental and opticians services through Vitality. Support the Customer Service Manager in delivering positive departmental improvements. Remove barriers preventing agents from delivering excellent service.

We are working with a well-established housing provider in Greater Manchester to recruit an experienced Interim Grounds Maintenance & Cleaning Services Manager to oversee the delivery of grounds maintenance, environmental and communal cleaning services a. Interim Grounds Maintenance & Cleaning Servi

We are seeking a dedicated and reliable Supervisor/Team leader to work at Broadhurst Primary Academy M 40 0BX 15hrs per week 3-00-6-00pm.Carrying out monthly Audits weekly spot checks.Communicate effectively with team members and clients to address any specific cleaning requests or concerns.

Creative Support are looking for an energetic and enthusiastic individual to manage our team of support staff at our Mental Health service in Whalley Range. As a Team Leader you will receive guidance and support from the registered service manager to help maintain high quality support to oversee the

We are recruiting on behalf of a large, established housing charity with services across the UK, who are expanding their provision in Manchester.

We are BX2 Ltd, acting as an Employment Business for this vacancy.Job Type Permanent Location OL2 Pay £35,000 per annum + Team bonus Job Overview BX2 Ltd are recruiting for Production Team Leader to support our client's busy site in the OL2 area.We are seeking a proactive, dynamic, and experience