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About the role We’re looking for a Junior Kitchen Manager to join the Butlin's Restaurants Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a team of up to 15. Making our guests smile is at the heart of our values, and you will ensure this happens consistently by ensuring that guests remain the central focus of all operational decisions. This will include resource planning, recruitment and selection, ensuring that we have the very best team in place to deliver an amazing service. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety,inline with legislation and company policies. You will be a role model for the Butlin’s unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you’ll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. We are looking for individuals with experience in a similar level role. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, so flexibility is very important. Working on our fantastic adult breaks means some shifts will go late into the night, meaning 4am finishes are involved. Bonus scheme At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role We’re looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin’s unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you’ll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced enviroment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develope relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation either. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Are you ready to become the culinary heartbeat of our bustling buffet department? Join us as a Kitchen Manager and take the reins of our kitchen operation, ensuring culinary excellence from sun-up to sundown. From sizzling pans of perfectly cooked eggs to mountains of golden-brown pancakes, your day begins by fueling our guests for adventure. As the day turns into evening, you'll orchestrate the production of dinners that leave a lasting impression. This role is your chance to shine as a leader, a mentor and a master of delivering high volume food to an agreed menu whilst adhering to FSMS. You will be leading a team of Chefs, taking part in all aspects of team from recruitment, training, development and retention for the team. You will be accountable for stock takes, rosters, timesheets, health & safety compliance and food safety compliance for the kitchen you lead and form a close working relationship with the Venue Manager and front of house team to provide an all-round service. The role is part of the Buffets department and there may be times that you support other kitchen teams. We are looking for individuals with experience in a similar level role within a volume restaurant environment. We would also love to hear from you if you're looking to step up to your next role in the kitchen. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team. You should have also passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. Typical working hours: working five days over seven, covering 40 hours per week and are part of a bonus scheme. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Description \nAbout the role We’re looking for a Junior Kitchen Manager to join the Butlin's Buffets Department based in Skegness. Reporting to the Kitchen Manager, you will support the running of the kitchen and support in leading a large team of amazing chefs. As well a stepping up in the Kitchen Managers absence. You will be passionate about exceptional experience and will monitor this regularly to develop action plans in your venue with a focus on continuous improvement. Have great leadership skills to support and grow your team, with daily briefings, handle stock controlling and review the presentation of food. Financial performance will play an important part in your role, and you will deliver food cost budgets through effective menu planning, cooking to standards and specification. You will also support in the accountability of food hygiene standards and health and safety, inline with legislation and company policies. You will be a role model for the Butlin’s unique way of working, ensuring training schedules and performance development plans are in place for your team and inspiring them to deliver a great experience to guests every time. We truly believe that variety is the spice of life and in this role you’ll have the opportunity to lead and develop the skills of a team in our main buffet restaurant serving our guests who have booked a half-board dining package. Key Responsibilities We are looking for individuals with experience in a similar level role with large volume turn around. We can host for 3000 guests per service within our buffet department. So being able to work in a fast paced enviroment is a must, with good time management and organisational skills. You will need to be hard working and determined, a reliable person who likes to get things done and who will look for better ways for the team to consistently deliver our brand standards. We are looking for candidates who are energetic and enthusiastic, high spirited and fun loving and who will understand their role and the value they can add to the guest experience by unleashing the potential of the team, by being able to build and develope relationships with leaders and team on resort. You must have passed your Level 3 Food Safety qualification and be confident in leading a team to continually deliver high standards in a fast paced and busy kitchen environment. As with any chef role at this level, you will also be responsible for managing margins and controlling costs and all things health, safety and hygiene related. We think our chefs at Butlin’s are something special and we know our guests love to keep returning to our restaurants as part of their holiday experience so the cherry on the top for the successful candidate is for them to be fun, keen to join in and work as part of a team, and is interested in ensuring our guests have a great time, every time. This role covers a 5-day working week over 7 days covering 40 hours, including evenings and weekends. This role does not come with onsite accommodation either. \n About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About The Role Getting Stuck In’ is one of our key values—and we’re looking for brilliant new Team Members who love doing just that! As a Buffet Team Member, you’ll be right at the heart of our guest experience, helping to create memorable moments and mealtime magic. Your role will include clearing plates from tables, greeting guests with a warm smile, and keeping our buffet areas clean and welcoming. From general cleaning to deep cleaning duties, you’ll help maintain high standards while talking and interacting with guests to make their day even brighter. This is a full-time position, working 5 days out of 7 on a split-shift basis. Typical hours include Breakfast service from 08:00am - 12:00pm and Dinner service from 4.30pm - 8.30pm. Flexibility is essential to support both our guests and team team, and shifts will include weekends, working to a rotational schedule. Live-in accommodation may be available for those aged 18 and relocating to the area, subject to a DBS check. We’re looking for high-spirited, fun-loving multi-taskers who enjoy learning new things and working alongside a like-minded team. Reliability is key—you’ll be someone your team can count on during busy mealtimes. Previous experience isn’t necessary—we’ll give you all the training you need. What matters most is your attitude, your mindset, and your passion for making a difference. No two days are ever the same, and you’ll love the variety of working with different team members and guests. Whether you’re joining us for a season or looking to build a career with Butlin’s, this is a fantastic opportunity to get stuck in, make smiles, create memories, and help deliver holidays to remember. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with day to day activities of the electrical team, including routine maintenance, servicing and repairing of domestic, commercial and electrical equipment. You will manage project works with both team and subcontractors. You will plan and operate the rota system including on call systems, and be available for call outs if required. You should have a good knowledge in all aspects of fault finding and installation works. This role covers a 5-day working week over 7 days, so flexibility is very important. Occasional late work will be required and at least 1 weekend day per week will need to be covered. As part of the Resorts Management team, it will be your responsibility to manage both your internal team and external service providers to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We are looking for an experienced electrical leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading teams, with an ability to prioritise a demanding workload, work on your own initiative and a sound understanding of how to operate a PC/Microsoft suite. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. • Responsibility for managing the team during a shift on key tasks and objectives., • Driving add on sales and promotions and supporting team to do the same., • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Provides accurate rota’s 3 weeks in advance through SAM for all team within the venue and takes accountability for ensuring the accuracy of closing the system., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRRT in the way we rota team., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with day to day activities of the electrical team, including routine maintenance, servicing and repairing of domestic, commercial and electrical equipment. You will manage project works with both team and subcontractors. You will plan and operate the rota system including on call systems, and be available for call outs if required. You should have a good knowledge in all aspects of fault finding and installation works. This role covers a 5-day working week over 7 days, so flexibility is very important. Occasional late work will be required and at least 1 weekend day per week will need to be covered. As part of the Resorts Management team, it will be your responsibility to manage both your internal team and external service providers to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We are looking for an experienced electrical leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading teams, with an ability to prioritise a demanding workload, work on your own initiative and a sound understanding of how to operate a PC/Microsoft suite. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. • Responsibility for managing the team during a shift on key tasks and objectives., • Driving add on sales and promotions and supporting team to do the same., • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Provides accurate rota’s 3 weeks in advance through SAM for all team within the venue and takes accountability for ensuring the accuracy of closing the system., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRRT in the way we rota team., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

We’re looking for a skilled and reliable Painter to join our Facilities team. Whether you’ve been painting for years or you’ve recently completed a relevant college course and are ready to take on your first role, we’re open to welcoming someone who’s eager to learn, take pride in their work, and help keep our resort looking its best. As part of the Facilities team, you’ll be responsible for painting across the entire resort — both inside and out. That means everything from guest accommodation and communal areas to external buildings and structures supporting both planned and reactive maintenance. At times, you’ll work alongside internal teams or external service providers to get the job done efficiently and professionally. All tools and equipment required for the role will be provided, so you can focus on delivering high-quality work without worrying about the kit. Working hours are Monday to Friday, 08:00 to 15:30, giving you a consistent schedule and a good work-life balance. We’re looking for someone who can demonstrate experience in a maintenance or painting environment, or who has completed a relevant course and is ready to apply their skills in a practical setting. You’ll need to be confident in prioritising tasks, meeting deadlines, and working within health and safety guidelines. Strong communication skills are important, and we value a positive, professional attitude — whether you’re working independently or as part of the team. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with day to day activities of the electrical team, including routine maintenance, servicing and repairing of domestic, commercial and electrical equipment. You will manage project works with both team and subcontractors. You will plan and operate the rota system including on call systems, and be available for call outs if required. You should have a good knowledge in all aspects of fault finding and installation works. This role covers a 5-day working week over 7 days, so flexibility is very important. Occasional late work will be required and at least 1 weekend day per week will need to be covered. As part of the Resorts Management team, it will be your responsibility to manage both your internal team and external service providers to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We are looking for an experienced electrical leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading teams, with an ability to prioritise a demanding workload, work on your own initiative and a sound understanding of how to operate a PC/Microsoft suite. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. • Responsibility for managing the team during a shift on key tasks and objectives., • Driving add on sales and promotions and supporting team to do the same., • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Provides accurate rota’s 3 weeks in advance through SAM for all team within the venue and takes accountability for ensuring the accuracy of closing the system., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRRT in the way we rota team., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

About the role You'll need to have an 18th Edition electrical qualification, as well as a HVK license. Responsible for the efficient running of our Electrical Function within our Skegness resort, you’ll ensure that the highest standard of service is met consistently, ensuring that we delight our guests and receive positive feedback. Leading a team to not only deliver the best service to our customers but to make sure the team are always engaged and carrying out best practice, you will support with day to day activities of the electrical team, including routine maintenance, servicing and repairing of domestic, commercial and electrical equipment. You will manage project works with both team and subcontractors. You will plan and operate the rota system including on call systems, and be available for call outs if required. You should have a good knowledge in all aspects of fault finding and installation works. This role covers a 5-day working week over 7 days, so flexibility is very important. Occasional late work will be required and at least 1 weekend day per week will need to be covered. As part of the Resorts Management team, it will be your responsibility to manage both your internal team and external service providers to ensure full compliance of all H&S polices are adhered to. You will also oversee all team activities within the department including recruitment, performance, and team development. You should be a real advocate for your team’s fulfilment at work, ensuring that you are having regular 121's and PDP discussions to support their development and career with Butlin’s. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. We are looking for an experienced electrical leader that can support the team to deliver fantastic service, putting the guests first in everything you do. You will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience. You should have previous experience in leading teams, with an ability to prioritise a demanding workload, work on your own initiative and a sound understanding of how to operate a PC/Microsoft suite. You should be confident to direct and respond in any situation whilst delivering consistent brand standards. The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements. With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day. • Responsibility for managing the team during a shift on key tasks and objectives., • Driving add on sales and promotions and supporting team to do the same., • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Provides accurate rota’s 3 weeks in advance through SAM for all team within the venue and takes accountability for ensuring the accuracy of closing the system., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRRT in the way we rota team., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

The Guest Service Assistant will be part of the team that provides a memorable experience for our guests to endure that they leave with a smile on their face. An eye for detail and for delivering memorable guest experiences for our guests make this a lovely role for someone who wants to make have a

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