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Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where guest experience comes first and creating amazing memories is second nature. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training! You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... Champion the guest experience by turning feedback into actions that improve service and performance Support the team in meeting and exceeding guest experience targets Help train and develop the experience team to deliver exceptional service Manage telephones during operational hours to ensure seamless communication Oversee gas and electrical testing to maintain compliance and safety Work closely with park teams and central support to uphold high standards and deliver outstanding customer service. Are we the right fit for you? At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.

Holiday Home Sales Advisor Southview Holiday Park£27,500 basic salary, OTE £65k Full driving licence is essential Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we’re not just selling holiday homes - we’re passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you’ll be at the heart of making those dreams come true. You’ll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It’s more than just sales - it’s about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you’ll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who’d love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything’s ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what’s working (and what’s not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don’t leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We’re Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories!Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.

Fairground Fitter Department: Facilities Employment Type: Permanent - Full Time Location: Skegness Reporting To: Martin Walker Description About The Role At Butlin's we are committed to delivering the best holiday possible in a safe, secure and appealing environment. We're looking for someone with a working background in a maintenance environment however full training on our fairground rides will be given. As a member of the Facilities team, you will proactively support the Facilities leadership team in all operational aspects of our indoor and outdoor fairground . You will be responsible for ensuring a high-level of quality service for our guests through testing, servicing, maintenance and monitoring of the fairground facilities around resort. The role will also involve planned and un-planned works to current legislative standards and will plan and evaluate repairs, replacement parts, inventory and innovation. All relevant tools and equipment are all provided. Typical hours cover 40 hours per week working five days over seven shift pattern that includes weekends and evenings at times. About You You should be able to demonstrate experience in working in a maintenance environment within a leisure or fairground setting. You will have the ability to prioritise work and work to deadlines and have working knowledge and experience of relevant regulations and H&S procedures. You should have good communication skills and take pride in detailed record keeping. You should hold a professional and positive approach at all times in the working environment and enjoy working both as part of a team and individually. TPBN1_UKTJ

SIA Licensed Resort Safety Officer - Weekends Department: Resort Safety Employment Type: Permanent - Part Time Location: Skegness Description About the Role 16 hours per week working across Friday, Saturday & Sunday afternoons and evenings. As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority. You will carry out regular patrols of the Resort, welcome our guests to the Resort, work our licensed venues and maintain access control of our three Resort entrances with a customer focused approach. You may carry out first aid assistance to team and guests and work in accordance to Butlin's, SIA and local licensing laws when working in our licensed venues. Live in accommodation is NOT available for this role. About You You should have a hands on approach to work with an ability to work well under pressure whilst maintaining a positive 'people person' attitude. you should enjoy working in a team with common goals and be passionate about delivering exceptional customer service as well as confident to work on your own initiative when necessary. Skills, Knowledge & Expertise Applicants must hold a valid and up-to-date SIA Door Supervisor Licence and be able to demonstrate proven experience within the private security sector. Previous experience in holiday resorts, parks, or entertainment venues is highly desirable. TPBN1_UKTJ

Guest Services Advisor TM Plus Department: Accommodation & Guest Services Employment Type: PermanentMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.- Full Time Location: Skegness Reporting To: Hayley Wilkinson Description About the Role Getting Stuck In is one of our key values, and were looking for new Team Members who love doing just that! Instead of working in one department, were looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlins.As a Team Member 1 Guest Services, you will work on Monday and Fridays cleaning our accommodation and then work in our Guest Services Team for the remaining hours of your contract.In accommodation you will support with a range of cleaning tasks including changing beds, cleaning and disinfecting of bathrooms, hoovering, maintenance of floors, cleaning and dusting of furniture and fittings in designated areas, cleaning kitchens and living areas.of toilets and changing rooms.This will involve heavy lifting and going up and down stairs with cleaning equipment.We have a fantastic cleaning program for new starters to provide all the training you need.Our Guest Services Centre is full of passionate and forward-thinking individuals- all looking to make a difference to our guests.This isnt just about answering calls! We put the fun back in to our guests holiday so if things arent going to plan with their break, you will be helping our guests get things back on track by using your empathy and problem solving skills to understand fully what has gone wrong and ensuring that any jobs & feedback are logged then followed up with the guest.You will become an expert on everything needed to ensure every guest has the best time on their holiday and we will support you every step of the way.This isnt a scripted role- we want you to bring yourself to work every day and love to see our team engage with our guests.You will need a proficient telephone manner with excellent customer service and communication skills and be confident at offering solutions to our guests.About You If you love making a difference and understand the importance of getting it right for every guest this could be the perfect role for you.We are looking for someone with experience of working with customers or guests over the phone or in person.You dont need to have worked in hospitality before as we will teach you everything you need to know about Butlins! We are much more interested in your mindset, personality, and ability to get stuck in and learn quickly.Empathy and listening skills are really important to make sure we are able to offer a great experience, so you should be confident in these areas, being able to lead in engaging conversations in a great tone of voice.Alongside being on the phone, you will be working on a computer with some of our systems to log jobs and feedback for our guests so fast accurate typing skills coupled with being comfortable on a computer is a must.No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests.Shift Patterns Our resort is open 7 days a week and you will be working to a rota of any 5 out of 7 days which may include weekends.Monday and Fridays in 09:30-15:00 in Accommodation, then 16:00-21:00 in Guest Services.Then 2 other full days, or 1 full day (8:45-17:00) and 2 half days (08:45-13:00), depending on the week/holidays etc: 09:30-15:00 then 16:00-21:00 in Guest Services.d02fcfcb-6df4-40ee-95cf-3eb059ce3173