Trabajos guest service en RuislipCrear alertas

General Manager – Indoor Hospitality & Leisure Venue Location: Watford Salary: Up to £45,000 + Performance Bonus Are you an experienced operational leader with a passion for delivering outstanding guest experiences? We are seeking a dynamic General Manager to take full ownership of a high-energy, multi-faceted hospitality and leisure venue. This is an excellent opportunity to join a growing, ambitious business where you will have the freedom to lead, inspire and make a real impact on both people and performance. The Role As General Manager, you will be accountable for the overall success of the venue. You will oversee daily operations, ensure the highest standards of safety and service, and drive commercial performance while leading a motivated and high-performing team. Key responsibilities include: • Leading all day-to-day operations to ensure smooth, safe, and efficient running of the venue, • Recruiting, training, and developing a high-performing team across all departments, • Delivering exceptional guest satisfaction through attention to detail and proactive service, • Driving revenue, managing costs, and ensuring financial targets are achieved, • Overseeing compliance with health and safety requirements and operational standards, • Managing stock, staffing schedules, reporting, and on-site logistics, • Building strong local partnerships and representing the venue within the community, • Supporting initiatives to grow customer loyalty and repeat business About You • Proven management experience in a fast-paced, customer-focused environment (hospitality, leisure, attractions, or retail), • Skilled in leading, motivating, and developing teams, • Commercially astute with a strong track record of achieving financial results, • Excellent communication, leadership, and organisational skills, • Hands-on, solutions-focused, and passionate about creating memorable guest experiences, • Flexible and willing to work evenings and weekends What’s on Offer • A competitive salary of up to £45,000 per annum plus performance-related bonus, • Opportunities for professional development and career progression, • A key leadership role in a growing and dynamic sector, • A supportive, team-focused culture where your input is valued If you are ready to bring your energy, leadership, and expertise to a role where you can truly make a difference, we want to hear from you. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness & leisure recruitment agency, specialising in hundreds of fitness & leisure jobs in the UK like these. Helen is a fitness & leisure recruitment specialist for the whole sector and if keen to be considered please ‘apply now’.

General Manager – Indoor Hospitality & Leisure Venue Location: Watford Salary: Up to £45,000 + Performance Bonus Are you an experienced operational leader with a passion for delivering outstanding guest experiences? We are seeking a dynamic General Manager to take full ownership of a high-energy, multi-faceted hospitality and leisure venue. This is an excellent opportunity to join a growing, ambitious business where you will have the freedom to lead, inspire and make a real impact on both people and performance. The Role As General Manager, you will be accountable for the overall success of the venue. You will oversee daily operations, ensure the highest standards of safety and service, and drive commercial performance while leading a motivated and high-performing team. Key responsibilities include: • Leading all day-to-day operations to ensure smooth, safe, and efficient running of the venue, • Recruiting, training, and developing a high-performing team across all departments, • Delivering exceptional guest satisfaction through attention to detail and proactive service, • Driving revenue, managing costs, and ensuring financial targets are achieved, • Overseeing compliance with health and safety requirements and operational standards, • Managing stock, staffing schedules, reporting, and on-site logistics, • Building strong local partnerships and representing the venue within the community, • Supporting initiatives to grow customer loyalty and repeat business About You • Proven management experience in a fast-paced, customer-focused environment (hospitality, leisure, attractions, or retail), • Skilled in leading, motivating, and developing teams, • Commercially astute with a strong track record of achieving financial results, • Excellent communication, leadership, and organisational skills, • Hands-on, solutions-focused, and passionate about creating memorable guest experiences, • Flexible and willing to work evenings and weekends What’s on Offer • A competitive salary of up to £45,000 per annum plus performance-related bonus, • Opportunities for professional development and career progression, • A key leadership role in a growing and dynamic sector, • A supportive, team-focused culture where your input is valued If you are ready to bring your energy, leadership, and expertise to a role where you can truly make a difference, we want to hear from you. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness & leisure recruitment agency, specialising in hundreds of fitness & leisure jobs in the UK like these. Helen is a fitness & leisure recruitment specialist for the whole sector and if keen to be considered please ‘apply now’.

Meeting and Events Coordinator Are you passionate about creating memorable experiences and have a knack for organisation? Our client, a well-established hotel, is looking for a dynamic Meetings & Events Coordinator to join its busy events office. This is a full-time, on-site role. About the Role As the first point of contact for many guests planning events, youll play a vital role in delivering exceptional service. Youll handle enquiries for meetings, conferences, and private functions, ensuring every detail is tailored to the clients needs. From initial contact to final execution, youll be involved in every step of the booking process. This role involves both reactive and proactive sales, so confidence in communication and a passion for hospitality are key. Youll also collaborate closely with other departments to ensure smooth operations and unforgettable guest experiences. Key Responsibilities Manage enquiries and bookings for meetings and events across hotel outlets Maintain accurate records using event management software Communicate client requirements clearly to operational teams Maximise revenue by identifying and filling booking gaps Handle accommodation bookings alongside event coordination Attend regular meetings to align with other departments Conduct site tours for prospective clients Ensure all communications meet internal quality standards Build and maintain strong relationships with new and existing clients What Were Looking For 6 months plus experience in a similar role within hospitality or events Confident in both inbound and outbound sales Strong IT and admin skills Self-motivated with a results-driven mindset Excellent attention to detail This is a fantastic opportunity to play a pivotal role in a fast-moving, guest-focused environment. Youll be a key player in driving commercial success, working collaboratively across departments to shape client experiences. Ready to apply? If youre a confident communicator with a flair / passion for hospitality and delivering operational excellence, wed love to hear from you. TPBN1_UKTJ

Night Cleaning Manager Prestigious 5-Star Hotel | Watford Join the team behind one of Hertfordshires most luxurious hotel experiences. Are you a night owl with an exceptional eye for detail and a passion for immaculate presentation? Quest Employment is proud to partner with a breath-taking 5-star hotel in Watford in the search for a Night Cleaning Manager to lead their dedicated overnight cleaning operations. Set within a grand estate, this elite hotel boasts 215 elegant bedrooms including 26 opulent mansion rooms and 12 exquisite suites alongside 30 versatile meeting spaces, a serene luxury spa, and a championship golf course. Its where excellence is the standard, and your leadership will help keep it that way. Your Key Responsibilities: Lead, inspire, and manage the night cleaning team to deliver outstanding cleanliness across the hotel Recruit, train, and support team members to achieve their full potential Oversee and uphold the highest hygiene standards throughout public areas, guest rooms, spa, and back-of-house Ensure strict adherence to cleaning protocols, including correct usage of PPE, materials, and chemicals in line with COSHH regulations Champion a culture of excellence, attention to detail, and pride in presentation Role Details: Full-time, permanent position 40 hours per week (night shifts only) Whats in It for You: Enjoy award-winning on-site facilities every day at work Free delicious meals during your shift in the staff restaurant Convenient shuttle service from Watford town centre Exclusive staff discounts for you, your family, and friends on luxury hotel stays Comprehensive healthcare and wellbeing support to keep you at your best This is more than a cleaning role its a chance to be part of a five-star legacy, ensuring guests experience perfection from check-in to lights-out. Quest Employment is acting as an employment agency in relation to this vacancy. Please note that, in accordance with UK Immigration and Employment Law, only applicants eligible to live and work in the UK will be considered. TPBN1_UKTJ

Night Concierge- Luxury Residential Development Location: Central London, W1 Salary: £35,000 and Excellent Benefits Hours: 4 on, 4 off: 7pm - 7am We are seeking an experienced Night Concierge to join a prestigious residential development in Central London. This is a standout opportunity for a service-driven individual to be part of a premium team delivering a world-class living experience to residents and their guests. The Role As Night Concierge, you will be the first point of contact for all residents, guests, and visitors during the overnight period. You'll play a vital role in ensuring an exceptional standard of service is maintained across concierge operations, resident engagement, security, housekeeping coordination, and lifestyle services. Your responsibilities will include (but are not limited to): Greeting and assisting residents and guests in a warm, professional manner Managing deliveries, post, guest arrivals, amenity bookings, car park coordination, dry cleaning services, and general requests Supporting waste management and recycling procedures Handling amenity and transportation bookings Reporting and following up on key resident requests and building matters with the day team and management You'll act as an ambassador for the development, delivering a seamless and memorable service experience throughout. The Ideal Candidate We are looking for someone with a polished, proactive, and service-led approach, who thrives in a luxury environment and understands the expectations of high-net-worth individuals. You will have: Previous experience in a similar front-of-house role within a luxury residential or 5-star hospitality setting Strong command of written and spoken English Excellent customer service and communication skills Confidence using Microsoft Office and managing concierge systems A keen eye for detail and strong organisational skills A calm, confident manner with the ability to multitask under pressure A professional, well-groomed appearance and a natural sense of discretion A good knowledge of Central London A valid UK driving licence with a clean record (essential) Knowledge of Health & Safety procedures What You'll Get The opportunity to work within one of London's most high-end residential environments A supportive team culture and excellent training opportunities Competitive salary Exposure to an ultra-prime property setting and clientele Apply now if you are passionate about luxury service and looking to take the next step in your residential concierge or hospitality career. TPBN1_UKTJ

Servers lead the Guest Experience at the table and ensure our Guests have everything they need from appitizers to desserts.Masters of situational service, they tailor their style to meet the needs of our Guests.Servers are responsible for the accuracy of the entire order as well as maintaining a pos

This role involves supervising front desk staff, managing guest check-in/check-out processes, addressing guest concerns, and maintaining high standards of service and hospitality. The ideal candidate will bring leadership, operational efficiency, and a commitment to excellence to every guest interac

This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel inBromsgrove B61 9AB Guest Service Assistant duties include:. Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. IHG hotels in you

Join our dynamic team as a Guest Service Team Leader in Cardiff, United Kingdom! We're seeking an enthusiastic and customer-focused professional to lead our guest service operations and ensure exceptional experiences for our valued guests. Overlooking the historic Bute East Dock, Novotel Cardiff Cen

This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel inHoliday Inn Haydock. Guest Service Assistant duties include:. IHG hotels in your region and promote the hotel, products and services and IHG to all guests.

This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Slough-Windsor. Guest Service Assistant duties include:. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Servi

As a key member of our Guest Experience Team, you’ll connect directly with guests and owners, ensuring they feel welcome, valued, and fully supported throughout their stay. Follow up on resolved concerns with check-in calls, confirming guests’ satisfaction and reinforcing our commitment to excep

As a Guest Service Agent, you’ll be the face of our hotel and the heartbeat of our guest experience. The Role: Guest Service Agent (Receptionist)- 40 hrs/week. Guest Service Agent – Central London.

IHG hotels in your region and promote the hotel, products and services and IHG to all guests. Guest Service Assistant duties include:. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant.

A Guest Service Assistant always works on behalf of our Guests and other Team Members; to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:. As a Guest Services Assistant, you’ll not only be the person they rely on to handle transactions, of

Guest Services, Operations, and Front Office. Sign in to set job alerts for “Guest Service Representative” roles. You will be serving food and drinks demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.

Are you ready to join the elite world of luxury hospitality where every shift brings something extraordinary? We're seeking a Guest Service Ambassador to join our award-winning 5-star country estate, where you'll be handling some of the world's finest vehicles and creating magical moments for distin

Lighthouse Hotel Management are recruiting for the exciting role of Full Time Guest Service Assistant at the Holiday Inn Express Liverpool Central. The successful applicant for this role will deliver excellent customer service and have strong administration and computer skills with a good telephone

As a Guest Services Manager, you are responsible for managing all guest operations, guiding and supporting a team of Guest Service Assistants. Offering full services, wherever practical, to all residents; including bar service, 24-hour room service and guest information. To lead the Guest Experience

Mitie has an exciting opportunity for a driven and dedicated individual to join our Guest Services Signature Team as a Guest Services Supervisor. Based at York Roc, this role will oversee and support the Guest Services team while ensuring exceptional service delivery to one of our prestigious cl

Minimum Qualifications of the Guest Services Attendant:. Key Responsibilities of the Guest Services Attendant:. Provide sincere and courteous service to all guests, including bag handling and club cleaning.

This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Birmingham (B43) Guest Service Assistant duties include:. Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. Other businesses m

This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel in Derny Nottingham, NG10 5NJ. IHG hotels in your region and promote the hotel, products and services and IHG to all guests. Other businesses may call this role Front Office Assistant or Foo

Other businesses may call this role Front Office or Food and Beverage Manager, Head of Department, Hotel Duty Manager, Guest Experience Manager, Hotel Services Manager. To be a great fit for this role, you should possess strong leadership skills, a service-oriented attitude that exceeds expectations

Lighthouse Hotel Management are recruiting for the exciting role of Casual Guest Service Assistant at the Holiday Inn Express Liverpool Central. The successful applicant for this role will deliver excellent customer service and have strong administration and computer skills with a good telephone man