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TL;DR We're seeking a Senior Technical Support Engineer with deep technical expertise and a passion for customer engagement to solve complex customer challenges, mentor a growing team, and help shape the future of our world-class artifact management platform. Cloudsmith is building the operating system for the modern software supply chain. We run a global, fully managed, multi-tenant SaaS platform that helps organizations, from startups to the Fortune 500, secure, govern, and distribute software artifacts at scale. Worldwide, our customers use Cloudsmith as a critical infrastructure control plane for CI/CD, developer workflows, security controls, compliance, and software distribution, supporting 30+ formats and ecosystems across languages, containers, and operating systems. We recently raised our Series C to accelerate Cloudsmith 2.0: deeper artifact intelligence, stronger policy and provenance, faster package-aware delivery, and infrastructure built for engineering teams, as well as the modern AI-driven software factory. Backed by top-tier investors and on a trajectory toward IPO, we're building mission-critical infrastructure that powers software delivery for organizations worldwide. By developers, for developers: we care about craft, architecture, and enterprise scale. We are building a team that is responsible for the developer experience. On a daily basis, we work with our customers and the developer community to ensure they are building software that is efficient and secure across the whole supply chain. Our team helps customers troubleshoot and investigate issues, diagnosing and resolving core product-related issues. We expand and enhance their experience through the development and maintenance of 3rd party integrations that extend our API, CLI, and Webhook capabilities, while curating a public knowledge base to support customers to independently resolve common issues. Technical Support: Provide top-notch technical support to our customers, assisting them with any product-related issues, inquiries, or challenges they may encounter. Problem Solving: Diagnose and troubleshoot technical issues, replicating them in local environments and collaborating closely with customers to identify root cause and provide effective solutions. Documentation: Create and maintain detailed documentation, including knowledge base articles and FAQs, to assist customers in resolving common issues independently. Software Expertise: Leverage your expertise in application programming to build and maintain third party integrations like Terraform, GitHub Actions, CircleCI etc. Customer Advocacy: Act as a customer advocate within the company, sharing customer feedback, feature requests, and insights with the product development team to improve our offerings. Bachelor's degree in Computer Science, Information Technology, or a related field. 8+ years in Technical Product Support, a similar role, or a background in software development. Strong application programming experience, proficient in Java, Python, or JavaScript languages. Knowledge of software packaging and distribution concepts and tools. Excellent problem-solving and troubleshooting skills. An enthusiastic and effective communicator: you should be able to appeal to and communicate with both technical and non-technical listeners alike. Ability to work independently and as part of a team. Willingness to participate in an on-call rota supporting customers across multiple time zones. Professional experience in building, testing, deploying, debugging, and maintaining complex systems in production environments; or equivalent experience in open-source ecosystems and projects. Familiarity with UNIX-like systems (Linux/WSL/MacOS). Familiarity with Artifact and Package management, or the software supply chain. Familiarity with Cloud-based infrastructure, data structures & algorithms, storage systems, source control, and continuous integration. Amazon Web Services (AWS) / AWS Certifications. Contributions to open-source projects. ReST, GraphQL, gRPC API Design. Docker, OCI, ORAS, Kubernetes (k3s, k8s). Sigstore, Cosign, Keyless Signatures, Signature Attestation. Grafeas, Kritis, Metadata Provenance. A bias for action and a passion for what we do: A positive attitude and bias for action is everything. You proactively seek knowledge and are never satisfied with the status quo. Empathy + customer-centricity: You genuinely care about customers and strive to understand their needs, frustrations, and goals. You see customer success as your own success. Relentless curiosity + continuous learning: You are always eager to learn, improve, and challenge assumptions. Bias for Action + Ownership: You take initiative, move fast, and own problems end-to-end. You're not afraid to roll up your sleeves, even when challenges are outside your comfort zone. Collaboration + Candor: You value open, honest, and respectful communication. You give and receive feedback constructively and believe that the best ideas win, regardless of hierarchy. Note: You must be based in the UK and have the right to work independently without requiring sponsorship. A remote-first position based in the UK A competitive compensation package, including equity. With comprehensive health, dental, and vision insurance. Plus, generous annual leave and flexible working policies to suit your lifestyle. Including a professional development budget for conferences and training. In a dynamic, innovative, trust-centric, and supportive work environment. With the opportunity to shape a fast-growing Series C scaleup (and beyond). Regardless of your location, we deeply care about the health and wellness of our staff and their families; a sustainable pace is important to us. In addition to generous annual leave (PTO), we offer health and wellbeing benefits along with flexible family-friendly working policies. You will have an enormous opportunity to learn new skills alongside your colleagues, and your continued professional development is essential to us because it's important to you. We will support you with budgets for equipment, training, books, conferences, travel, and certifications. The more powerful you become, the better for all of us. Cloudsmith is headquartered in Belfast, Northern Ireland, and we use our H.Q. regularly for activities like team planning, meets and greets, and sometimes other group activities (like games!). We also hold all-hands offsites in Belfast (or otherwise) thrice yearly, with guest speakers and team activities. Most Cloudsmithers work remotely, close and far, so we rely on our online collaboration tools; Slack is how we work. Cloudsmith is an equal-opportunity employer proud to nurture a diverse workplace that welcomes applications from individuals of all races, genders, and ethnic groups. We do not discriminate on age, religion, sexual orientation, citizenship status, military service, or health conditions. We will not tolerate discrimination of any kind within our workforce. We're looking for someone who can balance deep technical expertise with profound customer empathy, has the experience to help build a world-class technical support experience, and is fearless in rolling up their sleeves when needed. We're critical infrastructure by developers, for developers, and we're building the world's software supply chain platform and ecosystem. We want to hear from you if you're excited to work on mission-critical infrastructure with a lasting impact on the software industry from today until IPO and beyond.

Summary \n At Wallington, we welcome many families during the festive period to enjoy a much-loved and traditional Christmas experience. We’re looking for someone to take on the character of Father Christmas – Christmas Helper, and to support the team in bringing the magic alive. \n Salary: £13.25 per hour \n Contract Duration: Fixed term until 23rd December 2026 \n Working Pattern: This is a zero-hour contract, meaning we?can’t?guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.?We’ll?try to give as much notice as possible. You’ll need to be available for at least one weekend day on each weekend in December, as well as at least one day from Tuesday 15th, Monday 21st and Tuesday 22nd December. You’ll also need to attend a short induction and training session before the events begin. \n For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information about the role. \n This role is?required?to work with vulnerable groups including?children,?and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.? \n What it's like to work here \n Wallington sits in a rural corner of Northumberland approximately 20 miles northwest of Newcastle-Upon-Tyne. The informal but magnificent House sits at the south end of the estate and is surrounded by parkland, gardens and farmland. Wallington remains one of the great estates of the North and contains treasures collected by generations of Trevelyans and their predecessors. \n Click here for more information about this location \n What you'll be doing \n You’ll be working in costume, mainly in the House, greeting families on one of our Christmas experience visits. These consist of a pre-booked one-hour session for 25 children and their adults. You’ll welcome the group and then meet each smaller group for a more in-depth chat, listening to and chatting with children, answering their questions with patience and helping to build their excitement. \n When that finishes, you’ll step into the informal walk-around programme, where you’ll chat and have photos taken with our visitors on that day. Depending on how busy it is (and the weather), this might take place outside at the sleigh for the perfect photo opportunity with ‘Magnificence’ the reindeer. Being punctual and reliable will be important, as you’ll be part of a scheduled programme of experiences for our visitors. \n We also offer two ‘quiet’ sessions as part of the pre-booked events, which are lower key and aimed at children who may be overwhelmed in other settings. You’ll be giving everyone the warmest of welcomes and delivering an inclusive experience, using your judgement and adapting how you communicate and interact with each visitor, including responding positively to unexpected or tricky questions from our younger visitors. This will help everyone experience the magic of Christmas and have a festive visit to remember. Training and support will be on hand throughout your time with us. \n You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile, (or the suit -we’ll provide it) this is just to provide a full picture of what’s possible in this role. \n Who we're looking for \n We'd love to hear from you if you’re: \n\n • helpful and friendly\n, • a people person, with a positive ‘can-do’ attitude\n, • enthusiastic, and willing to learn\n, • a team player, who can also work on your own initiative\n, • flexible and adaptable\n\n The package \n The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. \n -Substantial pension scheme of up to 10% basic salary \n -Free entry to National Trust places for you, a guest and your children (under 18) \n -Rental deposit loan scheme \n -Season ticket loan \n -EV car lease scheme (for roles that meet the salary criteria) \n -Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts \n -Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. \n -Flexible working whenever possible \n -Employee assistance programme \n -Free parking at most Trust places \n Click here to find out more about the benefits we offer to support you.

Summary \n We’re looking for a Cook to join us! Do you have a passion for food? The National Trust is renowned for its food and hospitality, with 185 cafés across England, Wales and Northern Ireland, and we’d love you to be part of it. \n Because we are in a rural area, please think about how you’d be able to get here for work, before applying for the job. \n Salary: £13.25 per hour \n Contract Duration: Permanent \n Working Hours: You'll work 975 hours per year. This role is based on annualised hours, where the?amount?of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. This role will primarily support our wood-fired pizza offer, which is open at weekends and throughout all school holidays. Availability during these periods is therefore essential. You’ll work 4 days per week during school holidays, switching to weekends only during term time. \n For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. \n What it's like to work here \n We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. \n \n To find out more about what it’s like to work in a food and beverage team for the National Trust, click here to watch our video. \n What you'll be doing \n This position is primarily to operate and support the wood fired pizza offer, but you may also be helping in the kitchen to prepare and present delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. \n Using the framework of our ‘National Trust Cookbook’, you’ll prepare, measure and mix ingredients. You’ll help with deliveries and with keeping the kitchen clean, to be compliant with health and safety legislation and to make sure that service runs smoothly. \n We’ll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. \n Who we're looking for \n We’d love to hear from you if you’re: \n \n -someone who loves good food and has a friendly and positive attitude. \n \n -confident about following recipes and batch-cooking, and willing to learn. \n \n -aware of health and safety compliance. \n The package \n The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. \n -Substantial pension scheme of up to 10% basic salary \n -Free entry to National Trust places for you, a guest and your children (under 18) \n -Rental deposit loan scheme \n -Season ticket loan \n -EV car lease scheme (for roles that meet the salary criteria) \n -Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts \n -Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. \n -Flexible working whenever possible \n -Employee assistance programme \n -Free parking at most Trust places \n Click here to find out more about the benefits we offer to support you.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. This role is fully remote, offering you flexibility to work from anywhere within the UK. As a Sr. Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. Your work will directly impact our Key Performance Indicators (KPIs), uphold our customer and partner relationships, and support other Oloites in their work with customers. Your primary focus is working within the support queue to resolve issues and answer questions on tickets that are assigned to you. You'll handle the increasingly complex tickets that are escalated to you, and leverage your specialized skillset on Olo’s products and services to resolve them. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Customer Support operations that are managed by Support leadership and CX Operations. • Independently diagnose increasingly technical issues using your analytical thinking skills and specialized training to efficiently and effectively resolve them., • Respond to customer inquiries and escalations through phone calls and written interactions on tickets while meeting key performance indicators (KPIs) including Customer Satisfaction (CSAT) scores, Service Level Agreements (SLAs), and other efficiency metrics., • Escalate tickets to increasingly technical resources, either within Support, Product, or Engineering to ensure troubleshooting and root cause analysis outside of your control is effectively routed and efficiently resolved. Manage customer communication and closure accordingly., • Recognize recurring patterns in customer issues and advocate for improvements to CX Operations and Support Leadership., • Participate in retroactive issue reviews and root cause analyses led by Support leadership or Operations. Independently manage ticket hygiene, and administrative tasks to maintain high quality support operations and performance. • At times, collaborate across the Support team to resolve tickets in escalated queues., • Share knowledge gained from resolving difficult problems with the team to continuously improve support capabilities and documentation across all tiers., • May provide informal mentoring and guidance to newer team members, sharing best practices and product knowledge that helps them grow., • Operate independently across shifts and serve as a senior point of reference for peers on complex tickets., • Minimum 2+ years of experience owning complex customer problems end-to-end and learning new systems quickly. Relevant backgrounds include technical support, customer success, implementation, IT, QA, restaurant operations, or other roles requiring strong troubleshooting and customer communication. Direct experience with online ordering, payment integrations, POS systems, or marketing automation preferred., • Proficient with diagnostic and troubleshooting tools (e.g., Postman, Sumo Logic, system logs, remote session tools) to read error messages and investigate complex technical issues., • Working knowledge of customer support ticketing systems (e.g., Zendesk, JIRA) and proficiency in utilizing advanced features, including workflows and automations., • Experience contributing to internal knowledge bases and documentation., • Strong written and verbal communication, including the ability to translate technical concepts for non-technical audiences and collaborate effectively across different teams., • Genuine investment in customer outcomes, with the patience and judgment to work through complex issues alongside brand operators., • Ability to work traditional and non-traditional shifts or be on-call, as business needs arise. Our Support team is available to our customers 7 days a week., • Including evening, weekends, and holidays, • Shifts may also be subject to change over time, • Comfort using AI tools to work more efficiently. Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

AB Boutique Hotels Ltd. in Croydon is seeking a Reservation & Guest Experience Specialist to join our central reservations team. Based at Selsdon, you will manage bookings across hotels, spa, and dining, delivering exceptional guest service and driving revenue growth. You’ll work with a proactive, warm approach, coordinating with guests, agents, and hotel operations to ensure a smooth, personalised experience. Flexible options and a competitive salary are offered. #J-18808-Ljbffr

Zoo Experience and Education Team Leader Location: Chessington World of Adventures, Leatherhead Road, Chessington, Surrey, KT9 2NE Contract Type:Permanent, hourly paid We are recruiting for a Zoo Experience & Education Team Leader to join our team at Chessington World of Adventures Resort. This exciting opportunity is ideal for a passionate and energetic leader who is committed to delivering exceptional guest experiences, inspiring others through wildlife education, and supporting conservation messaging across the Resort. As a Zoo Experience & Education Team Leader, you will lead and develop a team of Zoo Hosts, ensuring the delivery of engaging educational experiences and outstanding guest service standards. Working closely with the Zoo Education & Experience Supervisor, you will support the day-to-day operation of guest-facing zoo activities, coordinate resources, develop team capability, and help drive operational excellence across the department. This is a fantastic opportunity to combine your leadership skills with a passion for wildlife, education, and guest engagement while helping create unforgettable experiences for our visitors. We're looking for someone who brings: • A genuine passion for wildlife, conservation, and public education, • Previous leadership, supervisory, or team coaching experience within a guest-facing environment, • Excellent communication and presentation skills, with confidence delivering talks to groups and large audiences, • Strong people leadership skills, including motivating, developing, and supporting teams, • The ability to provide both positive recognition and constructive performance feedback, • Excellent organisational skills with the ability to prioritise effectively in a fast-paced environment, • Proactive and solutions-focused approach to operational challenges, • Strong commitment to health and safety, guest experience, and professional standards, • Experience developing educational content, talks, activities or visitor experiences would be advantageous, • 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!, • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service, • Company bonus, • Private pension scheme, • 40% discount online off LEGO, • 25% discount in our on-site retail shops and restaurants, • Ongoing training and development opportunities, • Plus, many more… GBP £12.80/Hr. #J-18808-Ljbffr

Escapade Group is seeking an experienced Food & Beverage Manager to lead the Hobbledown F&B operation. You’ll oversee cafes, kiosks, seasonal outlets and events, ensuring high standards, smooth queues and solid margins. You’ll manage a large, diverse team including many first-time workers, coaching them on service delivery, stock control and guest experience in a busy park environment. #J-18808-Ljbffr

RBH Hospitality Management is seeking a Guest Service Assistant to warmly welcome guests and ensure smooth front desk operations at our Epsom property. You will manage check-ins/outs, respond to guest inquiries, and collaborate with housekeeping and maintenance to meet guest needs. Join RBH and cont

We currently have an amazing opportunity to join the team as Food & Beverage Supervisor. At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. As a Food & Beverage Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year’s experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn. • Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards., • To empower the team to be able to handle all guest feedback positive and negative., • To ensure all service standards are maintained throughout the food and beverage operation., • Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas., • Supervising, encouraging and developing the food and beverage team., • Deputise for the Food & Beverage Manager in their absence. Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only. #J-18808-Ljbffr

Horton Lane, Epsom, KT19 8PT, UNITED KINGDOM We’re looking for an experienced, hands‑on Operations Manager to join the team at Hobbledown Epsom. This is a broad operational leadership role, supporting the General Manager with the day‑to‑day running of a busy visitor attraction. You’ll work across the whole operation, including attractions, admissions, retail, Food & Beverage, birthday parties, guest experience, staffing and site standards. We’re looking for a strong all‑round operator who enjoys being out in the business, leading teams and solving problems. Experience within Food & Beverage would be a significant advantage, as F&B forms an important part of the site’s operation and commercial performance. What You’ll Be Doing Taking responsibility for the smooth day‑to‑day running of the attraction. Leading, motivating and developing operational teams. Ensuring consistently high standards of safety, cleanliness, presentation and customer service. Managing staffing levels, rotas and labour in line with visitor numbers and business needs. Supporting the performance of admissions, retail, parties and Food & Beverage. Monitoring revenue, labour, operational costs and other key performance indicators. Identifying opportunities to increase revenue, improve efficiency and control costs. Ensuring strong stock control, ordering and wastage management across commercial areas. Maintaining high standards of Health & Safety, food hygiene and operational compliance. Conducting regular site inspections and ensuring maintenance and operational issues are resolved quickly. Taking an active Duty Manager role during busy weekends, school holidays and events. Supporting recruitment, training, performance management and development of the team. Who We’re Looking For You’ll already have management experience within a busy, customer‑facing operation, ideally within visitor attractions, leisure, hospitality, entertainment or a similar high‑footfall environment. You’ll be commercially aware, comfortable managing people and numbers, and confident making decisions in a fast‑moving operation. Previous Food & Beverage management experience would be highly advantageous, particularly experience of high‑volume catering, labour management, food cost, stock control, wastage and driving secondary spend. Most importantly, we’re looking for someone who: Is a strong, visible leader who leads from the front. Can manage multiple operational areas rather than working within a single department. Understands the importance of both customer experience and commercial performance. Is comfortable managing budgets, labour and costs. Can develop teams and hold people accountable for standards. Remains calm and decisive when things don’t go to plan. Has strong Health & Safety and compliance awareness. Is happy to get stuck in when the operation needs it. Can work weekends, evenings and peak holiday periods as part of the management rota. Why Join Us? Escapade Group is a growing UK operator of visitor attractions and leisure experiences, built around a simple belief in the importance of play, adventure, imagination and creating extraordinary shared experiences. Our family of attractions includes Hobbledown Epsom, Hobbledown Heath, Gripped London, Kidspace Croydon, Kidspace Romford, Watermouth Castle and Farmer Ted’s Adventure Farm. Across the Group, our teams share a passion for creativity, teamwork and delivering outstanding experiences for our guests. What began with a desire to create places where families could genuinely enjoy spending time together has grown into a diverse collection of attractions visited by hundreds of thousands of guests. We’re an ambitious, people‑focused business that continues to grow — and we’re always looking for enthusiastic people who want to come along for the adventure. This is a genuine general operations role, with exposure to every part of running a busy visitor attraction and the opportunity to develop towards more senior operational leadership within the Group. If you’re a strong operator who enjoys leading people, delivering great guest experiences and driving commercial performance - with F&B experience an added bonus - we’d love to hear from you. • 5 days out of 7, including weekends and evenings as required?, • Do you have any type of Food & Beverage experience? If so briefly explain #J-18808-Ljbffr

As a Deputy Team Leader, you'll work closely with the management team to ensure exceptional service standards, a motivated and engaged team, and memorable guest experiences. You'll lead by example, support the development of your colleagues, and play a key role in delivering a successful service, every shift. As a Deputy Team Leader, you will: • Support the day-to-day operation of the restaurant and lead shifts in the Team Leader's absence, • Coach, motivate and develop team members to achieve their potential, • Deliver exceptional guest experiences and ensure service standards are consistently exceeded, • Lead by example, creating a positive and energetic atmosphere on every shift, • Support the training and onboarding of new team members, • Monitor service performance and help drive sales opportunities throughout the restaurant, • Work collaboratively with the kitchen and wider management team to ensure seamless service, • Handle guest feedback professionally and confidently, turning challenges into positive experiences, • Help build a positive, supportive and high-performing team culture When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill and Riva., Join Forbici Bluewater, Kent Are you a passionate hospitality leader who thrives in a fast-paced environment? Ready to take the next step in your career and help shape a brand-new opening? We're bringing Forbici to Bluewater Shopping Centre, Kent, and we're looking for a Deputy Team Leader to help drive exceptional guest experiences, support the team, and deliver outstanding hospitality every day. At Forbici, biga fermentation sits at the heart of what we do. Time, discipline and attention to detail shape every dough we make and every pizza we serve. Inspired by Naples, driven by craft, and shaped by the cities we call home, this is pizza done properly. Our people make Forbici, and we're proud to be recognised as one of The Sunday Times Best Places to Work in 2024, 2025 & 2026, reflecting the culture we're building and the talented teams behind it. • Full in-house training through our bespoke RISE platform, • 50% off your food and drink bill at any of our restaurants, anytime, for up to 8 people, • Enhanced Maternity and Paternity packages, • Access to up to 40% of earned wages and financial wellbeing tools via Stream, • Employee Assistance Programme via The Drinks Trust (24/7 support and counselling), • Career development through our high performers programme, • Employer pension contribution, • Team meals on shift, • 15% off your grocery bill at Iceland Foods, • Health Care Cash Plan, • Opportunities to get involved in fundraising and charity events, • Discounts and cashback across hundreds of retailers, • Refer a friend scheme, earn up to £500 This is your chance to be part of Forbici's exciting Bluewater opening, helping build an exceptional front-of-house team from the ground up and setting the standard from day one. Join the team. Lead by example. Create memorable experiences, every shift. #J-18808-Ljbffr

As a Deputy Kitchen Lead, you'll work closely with the Kitchen Lead to ensure outstanding food quality, exceptional standards, and a motivated, high-performing kitchen team. You'll lead by example, support the development of your colleagues, and play a key role in delivering a successful service, every shift. As a Deputy Kitchen Team Leader, you will: • Support the day to day management of the kitchen and lead services in the Kitchen Lead's absence, • Coach, motivate and develop kitchen team members to achieve their potential, • Ensure food quality, consistency and presentation standards are delivered at all times, • Drive compliance with food safety, health & safety and company procedures, • Support stock management, ordering and waste control, • Lead by example during busy services, maintaining pace, organisation and attention to detail, • Work collaboratively with the wider management team to deliver an exceptional guest experience, • Help build a positive, supportive and high-performing kitchen culture When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill and Riva., Join Forbici Bluewater, Kent A New Era of Pizza Are you a passionate kitchen leader who thrives in a fast paced environment? Ready to take the next step in your career and help shape a brand-new opening? We're bringing Forbici to Bluewater Shopping Centre, Kent, and we're looking for a Deputy Kitchen Leader (Sous Chef) to help drive standards, support the team, and deliver exceptional food every day. At Forbici, biga fermentation sits at the heart of what we do. Time, discipline and attention to detail shape every dough we make and every pizza we serve. Inspired by Naples, driven by craft, and shaped by the cities we call home, this is pizza done properly. Our people make Forbici, and we're proud to be recognised as one of The Sunday Times Best Places to Work in 2024, 2025 & 2026, reflecting the culture we're building and the talented teams behind it. • Full in-house training through our bespoke RISE platform, • 50% off your food and drink bill at any of our restaurants, anytime, for up to 8 people, • Enhanced Maternity and Paternity packages, • Access to up to 40% of earned wages and financial wellbeing tools via Stream, • Employee Assistance Programme via The Drinks Trust (24/7 support and counselling), • Career development through our high performers programme, • Employer pension contribution, • Team meals on shift, • 15% off your grocery bill at Iceland Foods, • Health Care Cash Plan, • Opportunities to get involved in fundraising and charity events, • Discounts and cashback across hundreds of retailers, • Refer a friend scheme, earn up to £500 This is your chance to be part of Forbici's exciting Bluewater opening, helping build a… Join the team. Lead by example. Raise the standard, every shift. #J-18808-Ljbffr

Merlin Entertainments in the United Kingdom is seeking a friendly Contact Centre Advisor to handle guest enquiries, bookings and feedback across phone, email, live chat and social channels. You will work toward performance targets while delivering guest‑focused service that creates memorable experiences. You will use our booking system and CRM, log interactions accurately, and stay updated on products and attractions. #J-18808-Ljbffr

Based at Selsdon, Croydon | Full-Time (Part-Time Considered) Are you passionate about creating memorable guest experiences from the very first interaction? Do you thrive in a fast-paced hospitality environment where no two days are the same? We are looking for a confident, organised, and guest-focused Reservation & Guest Experience Specialist to join our growing central reservations team. This is an exciting opportunity to play a key role in shaping the guest journey across our hotels, spa, and dining experiences. With 6 hotels in the group and more in the pipeline and as one of the first points of contact for our guests there will be plenty of opportunity to help create a seamless and personalised booking experience while supporting revenue growth and operational excellence across the group. What You’ll Be Doing • Managing accommodation, spa, and dining reservations across multiple platforms, • Delivering exceptional guest service through phone, email, and online enquiries, • Identifying opportunities to maximise revenue while providing genuine value to guests, • Building strong relationships with guests, agents, and third-party partners, • Communicating effectively with hotel operations teams to ensure smooth guest handovers, • Resolving guest concerns quickly, professionally, and proactively, • Supporting forecasting accuracy through timely system updates, • Contributing ideas to continuously improve guest experience and team performance What We’re Looking For We’re seeking someone who is naturally warm, proactive, and commercially aware, with a genuine passion for hospitality. You will ideally have: • Minimum 2 years’ experience within a hotel or accommodation environment, • Strong understanding of reservations and guest service standards, • Excellent communication skills with a natural ability to make every conversation as individual as you., • High attention to detail and ability to multitask, • Confidence using reservation and hotel systems, • A collaborative and positive approach to teamwork, • The ability to think quickly and solve problems calmly, • A passion for delivering memorable guest experiences Experience across wider hotel operations or spa operations would be an advantage. Why Join Us? • Be part of a supportive and collaborative hospitality team, • Work in an environment where your ideas and contributions matter, • Opportunity to grow and develop your hospitality career, • Competitive salary, • Flexible working options considered, • A culture built around anticipation, teamwork, excellence, fun, and celebration If you love hospitality, enjoy helping people, and want to be part of a growing business focused on exceptional guest experiences, we’d love to hear from you. #J-18808-Ljbffr

Bespoke Hotels is seeking a Food & Beverage Supervisor to deputise for the Food & Beverage Manager, lead the team and ensure exceptional guest service across the operation. You will hold at least one year of experience in a similar role, deliver great service, and be passionate about hospitality. The role offers development opportunities within a dynamic, inclusive hotel group. #J-18808-Ljbffr

Bespoke Hotels is seeking a Food & Beverage Supervisor to lead and develop the F&B team, deputising for the F&B Manager when required. The role focuses on delivering exceptional guest service and maintaining high standards across all F&B operations.

As a Team Leader, you'll be responsible for leading the restaurant, developing a high-performing team, driving commercial results, and creating a culture where both guests and colleagues thrive. This is a unique opportunity to build a team from the ground up and play a pivotal role in the success of one of London's most exciting restaurant openings. As a Team Leader (General Manager), you will: • Lead, inspire and develop a high-performing restaurant team, • Create an exceptional guest experience through genuine hospitality and operational excellence, • Drive sales, profitability and business performance through strong commercial decision-making, • Recruit, coach and retain top hospitality talent, • Ensure the highest standards of food quality, service, cleanliness and compliance, • Build a positive, engaging and performance-driven culture, • Manage labour, costs and budgets to deliver sustainable business success, • Work closely with senior leadership to execute the vision and growth of the Forbici brand, • Lead by example, setting the pace, energy and standards for the entire restaurant When you join Individual Restaurants, you're not just joining one team. You're joining a collection of industry-leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, including Piccolino, Restaurant Bar & Grill and Riva. Are you an experienced hospitality leader who loves building great teams, driving performance, and creating memorable guest experiences? Ready to be part of an exciting new opening and help shape its success from day one? We're bringing Forbici to Bluewater Shopping Centre, Kent, and we're looking for a Team leader to lead our newest restaurant, inspire the team, and deliver exceptional experiences every day. Our people make Forbici, and we're proud to be recognised as one of The Sunday Times Best Places to Work in 2024, 2025 & 2026, reflecting the culture we're building and the teams behind our success. • Full in-house training through our bespoke RISE platform, • 50% off your food and drink bill at any of our restaurants, anytime, for up to 8 people, • Enhanced Maternity and Paternity packages, • Access to up to 40% of earned wages and financial wellbeing tools via Stream, • Employee Assistance Programme via The Drinks Trust (24/7 support and counselling), • Career development through our high performers programme, • Employer pension contribution, • Team meals on shift, • 15% off your grocery bill at Iceland Foods, • Health Care Cash Plan, • Opportunities to get involved in fundraising and charity events, • Discounts and cashback across hundreds of retailers, • Refer a friend scheme, earn up to £500 This is your chance to lead the Forbici Bluewater opening, building a team, shaping the culture, and setting the standard from day one. Join the team. Lead with passion. Build something special. #J-18808-Ljbffr

We currently have an amazing opportunity to join the team as Food & Beverage Supervisor. At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values. We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters. At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity. We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends. As a Food & Beverage Supervisor you will be expected to deputise for the Food & Beverage Manager in their absence. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests. We are looking for someone who is passionate about hospitality, reliable and willing to learn. • Ensure departments are meeting set criteria, through confirming that all employees consistently achieve product and hospitality service standards., • To empower the team to be able to handle all guest feedback positive and negative., • To ensure all service standards are maintained throughout the food and beverage operation., • Ensure that Company and legal standards for cleanliness are maintained within all food and beverage areas., • Supervising, encouraging and developing the food and beverage team., • Deputise for the Food & Beverage Manager in their absence. Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets. We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties. We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only. #J-18808-Ljbffr

Horton Lane, Epsom, KT19 8PT, UNITED KINGDOM We’re looking for a brilliant Food & Beverage Manager to take charge of all things food at Hobbledown. This is not silver service. It’s not room service. And there definitely aren’t any quiet Tuesday afternoons spent polishing wine glasses. If the words school holidays, 1,000 lunches, three coach parties and a sudden downpour make you think “right, let’s get organised” rather than “help” — keep reading. This is visitor attraction F&B: fast, fun, high-volume and gloriously unpredictable. One minute you’re making sure the cafés are ready for the lunchtime rush. The next you’re moving people around because the heavens have opened and every family in the park suddenly wants food at exactly the same time. You’ll oversee our cafés, kiosks, grab-and-go points, seasonal outlets, parties and event catering — making sure the food is great, the queues keep moving, the standards stay high and the numbers stack up. You’ll be leading a large, diverse team, including plenty of young people taking their first steps into the world of work. That means we need someone who genuinely enjoys managing, coaching and developing people. You’ll know how to turn a group of teenagers, students, seasonal team members and experienced supervisors into a confident, organised and enthusiastic operation. You’ll be visible. You’ll be on the floor. You’ll know when someone needs encouragement, when a supervisor needs backing and when the team simply needs a clear plan before the gates open. If your management style involves disappearing into an office and sending emails about service standards, this probably isn’t the one. We’re particularly interested in people who have worked in environments such as: Theme parks and visitor attractions Zoos, farms and family attractions Indoor play and activity centres Holiday parks and resorts Stadiums, arenas and entertainment venues Why? Because you already understand that volume comes in waves. You know a rainy day can completely change the operation. You know school holidays require a different staffing model. You know a sunny Saturday can go from calm to chaos in twenty minutes. And you know the answer isn’t simply “put more people on shift”. It’s about planning the right team, in the right places, with the right stock, menu and service flow. You’ll take ownership of the entire Hobbledown F&B operation. That means getting stuck into everything from rotas and recruitment to menu development, margins and mystery stock disappearing from the freezer. You’ll: Lead, coach and develop our F&B team, with a particular focus on supporting young and seasonal team members Build a strong supervisor and management structure that can confidently run busy services Plan staffing around weekends, holidays, events, weather and visitor forecasts Make sure cafés, kiosks and seasonal outlets are ready before the rush arrives Keep queues moving without compromising food quality or guest experience Manage ordering, stockholding, waste and availability Keep a close eye on labour, food cost, margins and overall F&B performance Spot opportunities to grow spend per head through better menus, promotions and upselling Develop food that works for families — from children’s meals to grab-and-go options and treats worth getting excited about Make allergen management, food safety and HACCP completely non-negotiable Work with suppliers on quality, pricing and product development Support birthday parties, private events and seasonal activity with catering that actually works operationally Continuously improve how our outlets look, feel and operate Be present during the busiest periods and lead from the front when things get lively You’re an experienced F&B operator who understands that running food in a leisure attraction is a very different beast from running a restaurant or hotel department. You’re commercially sharp, operationally strong and comfortable managing significant volume. But just as importantly, you’re good with people. You can coach a nervous 16-year-old on their first shift, challenge an experienced supervisor when standards slip and keep a team smiling when there are 40 tickets on the screen. You’ll probably have: Experience leading F&B within a visitor attraction, leisure, entertainment, holiday park or similarly high-volume environment Strong experience managing young, seasonal and part-time teams A track record of building confident supervisors and developing future managers Excellent knowledge of food hygiene, HACCP, allergens and health & safety Strong commercial understanding of labour, food cost, stock, margins and sales Experience with menu development, pricing and supplier relationships Confidence building rotas and staffing plans around forecast demand Experience managing multiple outlets rather than one standalone restaurant A good understanding of POS systems, Excel and operational reporting The ability to stay calm when the park is packed, the queue is growing and somebody has just announced that till three has stopped working Most importantly, you’ll have energy. Hobbledown is noisy, colourful, busy and full of families having a day out. We want someone who enjoys that environment and wants to make the F&B operation a genuine part of the experience. Escapade Group operates some of the UK’s most exciting family leisure attractions, including Hobbledown, Kidspace, Gripped, Farmer Ted’s and Watermouth Castle & Family Theme Park. Across the group, we welcome more than one million guests every year, which means plenty of hungry people, plenty of birthday cake and absolutely no shortage of opportunities to make our food and beverage operations bigger and better. • Have you managed Food & Beverage operations within a visitor attraction, theme park, leisure venue, holiday park, zoo, indoor play centre or other high-volume leisure environment?, • Have you directly managed and developed teams made up of young, seasonal and/or part-time employees?, • Please briefly describe a time you managed a major peak in customer demand. How did you plan staffing, stock and service flow to keep queues moving and standards high?, • Describe your customer service experience #J-18808-Ljbffr

As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedback and requests to make bookings via e-mails, chats, social media, and telephone calls.Working towards key performance targets, you will deliver outstanding levels of customer service, helping to create memorable expe

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity. No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest. The Woolpack is located at the heart of Banstead and is a community locals pub that can trace its roots back to the 18th century. It is set at the heart of village life, offering a varied menu of freshly cooked food and also for serving superb real ales and lagers from Shepherd Neame, Britain’s oldest brewer. • Welcome every guest with warmth and genuine hospitality., • Create a positive atmosphere by engaging with customers and anticipating their needs., • Serve drinks and food promptly and professionally., • Keep the bar area clean, tidy, and well-stocked throughout your shift., • Work as part of a supportive team to deliver exceptional experiences., • Uphold our standards and contribute to the pub’s success., • Competitive hourly pay plus a share of tips, • Early wage withdrawal scheme, • 25% discount on food and drink at Shepherd Neame Managed Houses, • 25% discount on overnight stays at Managed House Hotels, • Up to 40% off select purchases from our Visitor Centre Shop in Faversham, • Exclusive discounts via Sheps Hut on hundreds of high street brands, • Access to a Workplace Mental Health Platform, • Company pension plan, • Career development opportunities across our pubs, Brewery, and Support Office, • Flexible working hours to suit your lifestyle We’re looking for behaviours that make a difference: • Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift., • Working Together – you enjoy working with others and support your colleagues., • Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued., • Authenticity – you stay calm and focused when things get busy Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar? #J-18808-Ljbffr

You will deliver exceptional customer service, creating memorable dining experiences by serving food and drinks in a dynamic environment.

Merlin Entertainments at Chessington World of Adventures in Surrey is seeking UK Short Breaks Call Centre Advisors for a seasonal role. You will be the friendly first contact for guests planning magical stays, handling phone, email and live chat bookings to create memorable experiences. You will upsell additional products, aim to meet sales targets, and work with a supportive team to deepen knowledge of attractions and breaks while delivering exceptional service to every guest. #J-18808-Ljbffr

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL. Business guests can entertain up to 20 clients in. Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.

KFC in the United Kingdom is seeking a Guest Experience Lead to be the friendly face that welcomes guests, answers questions, and helps with digital ordering. You’ll spot and solve problems, support the team, and raise the bar for service every day. If you’re passionate about hospitality, enjoy

Casual Guest Service Agent - London. Maintain up-to-date knowledge of all VIP guests, special care guests, and long-stay residents arriving, staying, or departing on any given day. Deliver a warm, personalized, and professional welcome to all guests, utilizing their names and information provided th

You’ll also work closely with our Guest Service team at Neilson Head Office in the UK, keeping them informed of significant issues, sharing relevant information and helping ensure guest cases are handled consistently and professionally both in resort and back home. Maintain regular communication w

Are you passionate about providing top-notch service and creating unforgettable guest experiences? Beaverbrook is looking for a dynamic Hall Porter to join our team!. Greeting guests with a warm smile and professionalism. Your exceptional customer service skills will set the tone for their entire st

Job Description /n /n Guest Service Manager/n The Cura Kensington, a Tribute Portfolio Hotel by Marriott Salary: Competitive Salary + Excellent Benefits About the Hotel/n The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is a lifestyle hotel located in West London, offering 132 thought

Supervise front-of-house operations in a luxury hotel, ensuring smooth lobby operations, handling guest inquiries, and leading a team to deliver exceptional customer service.

Get notified about new Guest Services Manager jobs in. Guest Service Assistants, making sure they have the skills and confidence to deliver excellence. Guest Services / Front Office role, with exposure to F&B operations.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!. Passionate about delivering outstanding, guest-first service. Welcome guests with warmth, take orde

Previous experience in a customer service, hospitality or food service environment is desirable. Deliver warm, friendly and genuine service to every member and guest. Recommend products and provide an exceptional customer experience through confident service.

To ensure that all rooms (function rooms, guests and staff facilities, offices, corridors, canteen and other staff or guests' areas) are cleaned when required. We pride ourselves on a faultless service from the moment an enquiry is made through to follow up meetings post event. We pride ourselves on

Cleaner - London.We're currently recruiting a full time Cleaner to join our cleaning and facilities teams for Chartwells, contracted to 35 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences

As a Cleaner for our Quick Service Restaurant (QSR), you will play a crucial role in maintaining cleanliness and hygiene standards to ensure a pleasant dining experience for our customers. Previous experience in cleaning experience in a restaurant or food service environment preferred but not essent

We can't open the doors to our guests without you. Ensure the restaurant looks pristine and welcoming, so we hit the mark for our guests. Take absolute pride in your work, knowing that your attention to detail is the first thing guests notice when they walk in.

Birthday Day Off after 1 years continuous service. Deep clean areas not possible during daytime service hours (e. Work discreetly and professionally in member and guest-facing areas.

You’ll join a fun housekeeping team that takes pride in cleaning to create the hotel rooms that help our guests rest easy.

We are itsu, the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK and Belgium, and a growing wholesale business across Europe and beyond.

If you love interacting with customers daily and giving service with a smile, then please read on!.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!. Passionate about delivering outstanding, guest-first service. Welcome guests with warmth, take orde