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VANRATH are delighted to be assisting a Prestigious 4* Hotel with the Recruitment of a Head of Operations to join a growing and dynamic workplace based in South Belfast. An exciting opportunity has arisen for an experienced, driven, and strategic Head of Operations to lead the day-to-day performance of a prestigious 4-star hotel in Belfast. Salary : Negotiable Depending on Experience Hours : Flexible Start Times / 40 hours per week We're seeking a hands-on leader with strong operational insight, commercial awareness, and a passion for exceptional guest experiences. You'll work closely with the General Manager to deliver operational excellence, motivate high-performing teams, and drive profitability. Key Responsibilities Lead and coordinate all hotel operations including Front Office, Housekeeping, F&B, Maintenance, and Events. Ensure smooth, efficient service and consistently high guest satisfaction. Inspire and develop department heads and their teams to achieve outstanding results. Manage budgets, control costs, and contribute to strategic plans for revenue growth. Monitor performance metrics, identify improvement opportunities, and implement best practices. Uphold compliance with health, safety, and brand standards. Foster collaboration across departments and act as a key liaison with senior management and stakeholders. What You'll Bring Proven experience in hotel or hospitality operations leadership. Strong people management, communication, and problem-solving skills. A results-focused mindset with the ability to balance strategy and day-to-day execution. What's on Offer Competitive salary and benefits package. Career development and progression opportunities. Supportive and inclusive work environment. Staff incentives, free parking, and discounted friends & family rates. The chance to make a real impact in one of Belfast's leading 4-star hotels. For more information please reach out to Jack Groves @ VANRATH for a confidential chat I contacted Vanrath after being laid off by my previous employer and had the pleasure of speaking with Jordan. Jordan was fantastic to deal with. He found me the perfect role that matched my skill set and experience and within a day or two had an interview lined up. Within the same week I was made a job offer which I happily accepted. So thankful that I contacted Vanrath and got speaking with Jordan. Couldn't have asked for a quicker and more professional service. From sending my CV to being placed in the role Chanel was great. At every stage I was well informed on every aspect of the application process. Very friendly and professional service. Would use Vanrath again with no issues I recently worked with Chanel Gillen to fill a vacancy in my finance department. Chanel was a joy to work with and we filled our vacancy within a week. I would have no hesitation in recommending both Chanel and Van Rath for your finance recruitment needs. VANRATH have proudly supported the Northern Ireland Children's Hospice since 2014 and are founding members of the 'Time To Care' initiative. ?We recognise the importance of social responsibility and giving back which is why we continue to support the Northern Ireland Children's Hospice through internal fundraisers, charity events and unique initiatives. At the beginning of our partnership, VANRATH became the founding members of the 'Time to Care' programme which funds the salary of a Senior Staff Nurse and creates the opportunity for up to 30 businesses in Northern Ireland to show their support Skills: Hotel Hospitality Operations Head of Operations Manager Hotel Manager Operations Manager Benefits: Excellent Benefits

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to work with our housekeeping team at the exclusive, five-star Culloden Estate & Spa. The role of Turndown Attendant ensures our guest rooms are prepared for a restful evening and peaceful sleep, by creating a welcoming and tranquil environment. Under the leadership of our Executive Head Housekeeper, Ash Power, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here. Hours will vary, however as this role is primarily to prepare guest rooms for the evening, typical shifts will be from 6pm to 11pm. We are open to considering a variety of contracts such as casual work, part-time (20 hours per week) or full-time, (35 hours per week excluding meal breaks). Please indicate your availability in the application form. The rate of pay for this position is £9 to £12.25 per hour depending on your age, or £22,568 per annum on a full-time basis. We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. Further details about our employee benefits here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To ensure that areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests. Evening Room Preparation including removing bedspread and arrange bedding for sleep, closing curtains or blinds. Refreshing towels and toiletries as needed and providing amenities such as bottled water, slippers, or chocolates. Adjust lighting to a softer, relaxing level. Empty bins and tidy up the room . Maintain discretion and professionalism. Report any maintenance issues or lost property. Communicate guest preferences to housekeeping or front desk. Providing a laundry and dry cleaning service for the greatest enjoyment of the guests and maximum resource efficiency for the hotel. To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to the correct bedroom. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. Greeting guests and responding to their queries. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management. About You We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training. Required Criteria Right to Work in the United Kingdom Excellent attention to detail A good team player A professional appearance Desired Criteria Previous cleaning or hospitality experience Educated to GCSE standard or the equivalent with grades A-C in English and Maths. Skills Needed Exceptional Customer Service Skills, Cleaning Skills, General Housekeeping Skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £22,568.00 per year Skills: Exceptional Customer Serv Cleaning Skills General Housekeeping Skil Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!\n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \n Seasonal or permanent contracts available with optional winter work opportunities. \n Private Health Insurance with Allianz or Sanitas included. \n Accommodation with your own private bedroom and bills included. \n Work permits, background and/or medical checks arranged and included. \n Comprehensive onsite start of season training with accommodation and pay included. \n Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit. \n Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!\n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \n Seasonal or permanent contracts available with optional winter work opportunities. \n Private Health Insurance with Allianz or Sanitas included. \n Accommodation with your own private bedroom and bills included. \n Work permits, background and/or medical checks arranged and included. \n Comprehensive onsite start of season training with accommodation and pay included. \n Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit. \n Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!\n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \n Seasonal or permanent contracts available with optional winter work opportunities. \n Private Health Insurance with Allianz or Sanitas included. \n Accommodation with your own private bedroom and bills included. \n Work permits, background and/or medical checks arranged and included. \n Comprehensive onsite start of season training with accommodation and pay included. \n Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit. \n Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!\n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \n Seasonal or permanent contracts available with optional winter work opportunities. \n Private Health Insurance with Allianz or Sanitas included. \n Accommodation with your own private bedroom and bills included. \n Work permits, background and/or medical checks arranged and included. \n Comprehensive onsite start of season training with accommodation and pay included. \n Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit. \n Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading!\n Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. \n Seasonal or permanent contracts available with optional winter work opportunities. \n Private Health Insurance with Allianz or Sanitas included. \n Accommodation with your own private bedroom and bills included. \n Work permits, background and/or medical checks arranged and included. \n Comprehensive onsite start of season training with accommodation and pay included. \n Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career. \n Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit. \n Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. \n Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one. \n They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests. \n Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed. \n Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. \n A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences. \n Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services. \n Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly. \n From a workplace to a place to belong, we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so if you require any support, please do let us know.

Are you ready to embark on an exciting journey in the world of travel and tourism? Combine your passion for travel with work, creating unforgettable moments as one of our digitally experienced and helpful Hotel or Service Reps . \n If you have an EU passport , are willing to relocate for the duration of the summer season, and speak English plus one of the following languages - Danish, Dutch, Finnish, German, Norwegian, Polish or Swedish - then keep on reading! Please note that we have positions available without a driver's license for candidates speaking German. For speakers of other languages, a valid manual driver's license and a minimum age of 21 are required. For candidates speaking Polish, the opportunity available is the role of Service Support Rep. ABOUT OUR OFFER • Seasonal or permanent contracts available with optional winter work opportunities., • Private Health Insurance with Allianz or Sanitas included., • Accommodation with your own private bedroom and bills included., • Work permits, background and/or medical checks arranged and included., • Return flights, company iPad and uniform included., • Comprehensive onsite start of season training with accommodation and pay included., • Access to free language lessons & the TUI Learning Hub to help you level-up and grow your career., • Plus receive a take home net basic of 825€ to 980€ per month +extra commission of 400-500€ gross per month with no upper limit., • Finally, why not get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB, • Create special moments for our guests, make them feel welcome and happy, building a strong connection with each one., • Engage with guests from around the world to identify their needs and offer tailored recommendations., • Hotel Reps promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue. They also need to be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests., • Service Support Reps effectively manage changes and challenging scenarios, providing crucial support for high-profile cases and hospitalizations. They ensure guests receive appropriate care and help, including face-to-face interactions when needed., • Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture., • Monitor progress with sales and/or service updates, as well as guest feedback. Celebrate successes in meeting sales and/or service targets, solving problems, and providing great service. ABOUT YOU, • A friendly and empathetic individual who naturally connects with people, making them feel welcomed and supported, going above and beyond to create unforgettable experiences., • A quick learner, ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and enthusiastic about getting to know our amazing products and services., • Hotel Reps are highly motivated, target-driven individuals with a positive mindset towards achieving results. Dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience, • Service Support Reps excel in fast-paced and dynamic environments, using multitasking and organizational skills to handle a variety of guest interactions and responsibilities seamlessly., • Turning challenges into opportunities and remaining calm under pressure. Proactively identify and resolve issues creatively before they escalate.

A leading hospitality company in Northern Ireland seeks dedicated staff to serve food and beverages, ensuring top-notch customer service. Previous experience in food service is a plus.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll manage the entire guest experience from the welcome as they step off the plane to the minute they step back on board.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll always take a proactive approach to achieve excellent guest feedback.