JOB TODAY logo

Guest service jobs in UrmstonCreate job alerts

  • Waiter / Waitress
    interview badgeInterviews today
    Waiter / Waitress
    16 hours ago
    £12.71–£13 hourly
    Full-time
    Ancoats, Manchester

    We’re looking for a passionate Waiter / Waitress to join the team at Bruco Italian Bar & Kitchen, an independent neighbourhood Italian restaurant in the heart of Ancoats, Manchester. At Bruco, we pride ourselves on serving exceptional food, quality drinks, and delivering genuine, relaxed hospitality in a busy and welcoming environment. We’re looking for someone who loves hospitality and understands that great service is what keeps guests coming back. The Role As part of our front of house team, you will play a key role in creating memorable guest experiences from the moment customers walk through the door. Responsibilities • Greeting guests and creating a warm, welcoming experience, • Taking food and drink orders confidently and accurately, • Delivering food and drinks while maintaining high service standards, • Understanding the menu and being able to guide guests through dishes, specials and drinks, • Working closely with the kitchen and bar team to ensure smooth service, • Managing guest requests and handling service professionally, • Setting, clearing and resetting tables efficiently, • Maintaining cleanliness and presentation standards throughout service, • Supporting the wider team during busy periods What We’re Looking For • Previous restaurant or hospitality experience preferred, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work calmly in a fast-paced environment, • A genuine passion for customer service, • Flexible availability including evenings and weekends, • Must be based in Manchester and have the legal right to work in the UK What We Offer • Competitive hourly pay plus tips, • Flexible hours based on business needs, • Opportunity to grow within an independent, ambitious hospitality business, • Staff food whilst on shift, • A supportive team environment with genuine opportunities to develop If you enjoy great food, great people and being part of a team that genuinely cares about hospitality, we’d love to hear from you.

    Immediate start!
    Easy apply
  • Area Sales Manager North West / North
    Area Sales Manager North West / North
    1 day ago
    Full-time
    Manchester

    AREA SALES MANAGER - NORTHERN CLUSTER Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships? You’d be at the sales-helm of our Northern region cluster of Locke properties based in Manchester/Liverpool, as we combine stabilising open properties with launching new buildings across the region. Reporting to the Senior Director Sales - UK, you’ll take ownership of key pre-opening planning as well as ongoing sales activity, using your local knowledge and networking prowess to develop profitable, sustainable business. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Developing and executing a local sales plan for each of the properties within the North cluster Owning a high-activity sales pipeline, including consistent outbound prospecting (cold calls, emails, face-to-face meetings) to meet KPIs Driving a structured volume of weekly sales activity, including minimum call, meeting and proposal targets Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts Ensuring databases are kept up to date Staying in-the-know with Locke business developments across all locations Reporting to key stakeholders on sales activity Networking at events, exhibitions and conferences to grow strong relationships Hosting fam trips, property showcases, sales presentations and events Taking part in training when needed THE FIRE YOU CARRY Innate customer service skills No-nonsense commercial awareness Brain built for problem solving Drive to hit and exceed stretching sales KPIs Comfort working in a high-accountability, target-led sales environment Resilience and stamina to maintain consistent outbound activity Competitive, self-motivated and disciplined in managing activity levels Impeccable planning and organisation Next-level communication Competence in Word, PowerPoint and Excel for sales presentations and reporting YOUR PROVEN TRACK 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets. Experience managing client portfolios with annual revenues of £3m+. Demonstrable understanding of Locke’s business and brand Proven experience succeeding in a high-KPI sales role with clear expectations around calls, meetings and pipeline Local knowledge and contacts in the North region Hospitality sales and account management experience in the North WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Easy apply
  • Waiter/Waitress ( M/F ) Part Time  - Manchester
    Waiter/Waitress ( M/F ) Part Time - Manchester
    2 days ago
    Part-time
    Manchester

    Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. We're now looking for a passionate Waiter/Waitress to join our team! The role As a Waiter/Waitress at Big Mamma, you'll be part of our energetic front-of-house team, delivering memorable experiences to every guest. You will: • Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments, • Master our menu, including dishes, wines and cocktails, • Open and close your section of the floor with professionalism, • Maintain cleanliness, organisation and health & safety standards across the floor, • Support your colleagues during service and contribute to a positive, high-energy environment, • Create memorable moments for our guests with a warm, friendly and professional attitude About you • Passion for Italian food and excellent customer service, • High energy, proactive attitude and team spirit, • Strong communication skills and previous experience as a waiter/waitress in a busy restaurant, • Flexible availability, including evenings and weekends What Big Mamma offers • Competitive pay: £ 12.71 + Tronc, • Permanent, part-time position, • 3-day working week, mainly weekends, • Daily staff meals, • 15% discount across all Big Mamma restaurants (UK and Ireland), • £500 employee referral bonus, • Wagestream – access your pay between paydays, • Mental health & wellbeing support (Open Up), • Continuous training and career progression, • Mobility across UK and European venues Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment. #JOINBIGMAMMA

    Easy apply
  • F&B Manager
    F&B Manager
    2 days ago
    Full-time
    Manchester

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The Food & Beverage Manager will ensure a high standard of service and customer satisfaction while maximising profitability. They manage F&B employees, time & attendance, budgets, service delivery and quality control, playing a key role in the overall guest experience. What it looks like. Ensure seamless daily operations, balancing efficiency with high service standards. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. What you'll need. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. Advanced knowledge of food and beverage systems and service delivery. Hospitality experience at a busy property Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

    Easy apply
  • F&B Assistant P/T
    F&B Assistant P/T
    3 days ago
    Full-time
    Manchester

    We are looking for an F&B Assistant to join Whitworth Locke, Manchester. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge. The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well‑taken‑care‑of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge. Key Responsibilities Greet guests warmly and create a positive, welcoming atmosphere. Take food and beverage orders accurately and professionally. Provide menu recommendations and answer product‑related questions. Serve food and drinks in a timely and efficient manner. Anticipate guest needs and respond promptly to requests. Handle guest feedback and resolve concerns courteously. Set up and clear tables according to service standards. Ensure dining areas are clean, organised, and presentable at all times. Prepare and maintain service stations, cutlery, glassware, and supplies. Follow correct procedures for opening, operating, and closing shifts. Process payments and handle cash/card transactions accurately. Adhere to all food safety, hygiene, and allergen‑awareness procedures. Follow responsible alcohol service guidelines. Maintain cleanliness standards in line with company and legal requirements. Report any hazards, maintenance issues, or incidents to management. Work collaboratively with colleagues to ensure smooth service flow. Assist in training new team members when required. Communicate effectively with kitchen and bar teams to ensure accuracy and speed. Why Join Edyn Be part of a fast- frowing, forward-thinking hospitality group Work in a design-led, people-first culture Opportunities for career progression across Edyn's Eurpoean portfolio Learning and development suppoert Competitive salary and benefits package Employee benefits and hotel discounts for Locke

    No experience
    Easy apply
  • Head Chef
    Head Chef
    2 months ago
    £13.56 hourly
    Full-time
    Manchester

    About Us: At The Real Greek, we bring the authentic taste of the Mediterranean to the UK, serving fresh, delicious Greek dishes in a vibrant, welcoming atmosphere. Our kitchens are the heart of our restaurants, and we take pride in using fresh ingredients to create incredible flavours that keep our guests coming back. As we continue to grow, we are looking for a passionate, skilled Head Chef to lead our kitchen team and deliver outstanding food every day. If you’re a talented chef and natural leader who thrives in a fast-paced, high-energy environment, we’d love to hear from you! What You’ll Do: • As a Head Chef, you will lead and inspire your kitchen team to deliver consistently excellent food, • Oversee food preparation, cooking, and presentation to ensure high standards, • Manage stock control, ordering, and food costs to maximize efficiency, • Ensure hygiene, food safety, and health & safety regulations are always met, • Train and develop your team, supporting their growth and progression, • Work closely with the Restaurant Manager to ensure smooth kitchen operations, • Drive quality, efficiency, and teamwork in the kitchen, • Bring passion, energy, and a love for Mediterranean cuisine to every service What You’ll Bring: • We’re looking for a skilled and motivated chef who has previous experience as a Head Chef or Senior Sous Chef in a fast-paced kitchen, • Are passionate about fresh ingredients and authentic flavours, • Lead, train, and inspire a team to perform at their best, • Have strong stock management and cost control skills, • Thrive under pressure and enjoys a fast-paced environment, • Maintain high hygiene and food safety standards at all times, • Work collaboratively with front-of-house teams to ensure a seamless service, • Bring a hands-on, can-do attitude to every shift What You’ll Get: • Free staff meals on every shift, • 28 days holiday, • Employee Assistance Programme with the Burnt Chef, • A pension scheme to set you up for the future, • Annual social events, • Staff discount when dining in any Franco Manca, The Real Greek restaurants, • Employee referral scheme – earn from the great people you know, • Opportunities all over the UK to grow your career If you have the skills & passion to become a Head Chef for The Real Greek, then click apply and jump on board!

    Immediate start!
    Easy apply
1