Guest service jobs in CarshaltonCreate job alerts

Join our team as casual Bar Staff!! Carshalton United Ex-Service Club is looking for dedicated individuals to join our bar team. This role offers the opportunity to be trained as a key holder and provide cover for the Bar Steward during their absence. Key Responsibilities: • Provide friendly, polite, and efficient bar service to our club members and guests., • Ensure the bar area is clean and well-maintained., • Assist with functions and events as required. What We Offer: • Competitive hourly rate of £13.00, • Shifts with a minimum duration of 4 hours., • Primarily late afternoon and evening shifts, with additional opportunities during club functions and events., • Training to become a key holder and cover for the Bar Steward. We are looking for candidates who are: • Experienced in bar service., • Reliable and trustworthy, consistently turning up for shifts., • Hardworking and committed to providing excellent service. References will be required, including from your current or most recent employer.

We are seeking a talented and dedicated Pub Chef to join our team, delivering high-quality, freshly prepared food that delights our guests. As a key member of our kitchen, you will uphold exceptional culinary standards, contributing to our reputation for amazing services and a high-quality offering. Key Responsibilities: • Prepare and serve excellent food in line with company standards and guest expectations., • Maintain impeccable food hygiene and kitchen cleanliness at all times., • Efficiently manage stock, ordering, and inventory to minimise waste and control costs., • Ensure full compliance with all food safety and health & safety regulations., • Operate effectively and maintain composure during peak service periods., • Collaborate on menu development, contributing to seasonal specials and innovative dishes., • Lead by example, fostering a positive working relationship with the front-of-house team to ensure an outstanding customer experience. What We're Looking For: • Proven experience as a Chef in a busy pub or hospitality kitchen environment., • Strong organisational abilities and excellent time management skills., • A genuine passion for crafting quality food and presenting it beautifully., • A reliable, hardworking individual who thrives as a positive team player., • Solid knowledge of HACCP principles and food safety procedures. Join our independent and expanding pub group where you can contribute to creating outstanding food that keeps our guests coming back. We offer excellent progression opportunities within a supportive and dynamic environment.

Join our team at Kamari The Authentic Greek, a warm, family-run business dedicated to bringing the true flavors and hospitality of Greece to our community. We are seeking a vibrant, customer-focused All-Rounder to join our passionate team. This diverse role spans our bustling cafe, authentic bakery, and traditional Greek deli. You will be the face of our business, ensuring every guest experiences genuine Mediterranean hospitality. If you enjoy a fast-paced environment and love Greek food, this role is perfect for you. Key Responsibilities: Front of House & Customer Service • Greet customers warmly and share deep knowledge of the Greek menu items and deli goods., • Operate the till, process cash and card payments accurately., • Take takeaway orders efficiently., • Clear, wipe down, and reset tables to maintain a clean outdoors seating area. Barista & Beverage Preparation • Prepare Greek coffee (frappe, freddo espresso, traditional briki coffee) alongside standard espresso drinks., • Restock beverage fridges, milk, syrups, and takeaway cups. Bakery & Deli • Display fresh-baked Greek pastries and sweets attractively., • Keep deli shelves and window displays fully stocked and tidy. That includes assisting with the deliveries of goods. Hygiene and Safety • Follow strict food safety, hygiene, and allergen rules., • Monitor fridge and food temperatures and log them correctly., • Wash dishes, sanitize prep areas, and sweep floors throughout the shift. Requirements • Friendly, upbeat attitude with a strong team spirit., • Previous experience in a busy cafe - bakery and nowledge of Greek food and culture is a plus, but not mandatory. Benefits & Perks • Free lunch and soft drinks on shift., • Generous employee discount on all bakery and deli products., • Warm, supportive family-run work environment. How to Apply Please apply by sending your updated CV.

🍸 Waiter/Waitress – Fern, Bart & Taylor Co. 📍 East Croydon | 💷 £12.71ph + ~£1.50ph service charge | 🕐 Part-time & Full-time available Fern is a premium small-plates restaurant and cocktail bar — think bold flavours, seasonal ingredients, and curated drinks in a stylish setting. We’re part of Bart & Taylor Co., a collection of award-winning boutique bars and restaurants across London and the North. We’re on the lookout for confident, guest-obsessed Front of House Team, who bring energy to every shift and pride in every service. 💫 What you’ll need: • A passion for people and great hospitality, • Sharp eye for detail and a warm, confident vibe, • Must be 18+ and available daytimes, evenings & weekends 💥 Perks & Pay: • £12.71ph + ~£1.50ph service charge, • Free staff meals, • Discounted food & drink for you + friends, • 28 days’ holiday (pro-rata), • Real progression through our internal pathway, • 2-minute walk from East Croydon Station 🚆 Ready to join a fast-paced team and deliver unforgettable guest experiences? Apply now to book your interview and trial shift.

About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we’re passionate about delivering outstanding food, exceptional service and unforgettable guest experiences. We’re looking for an experienced Kitchen Manager to lead our kitchen operation, ensuring every dish is prepared to the highest standard while supporting the smooth and efficient running of the restaurant. This is a hands-on leadership role for someone who thrives in a fast-paced environment, leads by example and takes pride in maintaining a well-organised, high-performing and profitable kitchen. The Role As Kitchen Manager, you will oversee the day-to-day running of the kitchen, ensuring exceptional food quality, efficient operations and full compliance with food safety standards. You’ll lead, motivate and develop the kitchen team, manage stock and ordering, control food costs and ensure every service runs smoothly. Working closely with management, you’ll help maximise profitability, minimise waste and deliver an outstanding dining experience for every guest. Key Responsibilities Kitchen Operations • Lead the daily operation of the kitchen during service., • Prepare and oversee the preparation of all menu items to company standards., • Ensure every dish is presented consistently and served efficiently., • Maintain a clean, organised and fully operational kitchen at all times., • Monitor food quality, portion control and presentation., • Ensure all food is prepared safely and in line with HACCP and food hygiene regulations., • Manage prep schedules to ensure the kitchen is ready for every service., • Maintain kitchen equipment and report maintenance issues promptly. Leadership & Team Management • Recruit, train, coach and develop the kitchen team., • Lead by example, creating a positive and accountable working culture., • Schedule staff effectively to meet business needs., • Conduct regular performance reviews and provide ongoing feedback., • Manage disciplinary and performance issues in line with company procedures., • Foster strong communication between the kitchen and front-of-house teams. Stock & Cost Control • Manage stock levels and place supplier orders., • Carry out weekly and monthly stock takes., • Monitor food margins and work to achieve GP targets., • Reduce waste through effective stock rotation and portion control., • Ensure deliveries are checked, stored correctly and recorded accurately. Food Safety & Compliance • Ensure full compliance with Food Safety, HACCP, COSHH and Health & Safety regulations., • Maintain accurate food safety records and temperature logs., • Ensure all team members hold appropriate food hygiene knowledge and training., • Keep the kitchen inspection-ready at all times. Business Performance • Work with management to improve kitchen efficiency and profitability., • Contribute to menu development and seasonal specials., • Identify opportunities to improve systems, workflows and service., • Support new menu launches with recipe development, costings and staff training., • Help achieve labour, food cost and profitability targets. What We’re Looking For • Previous experience as a Kitchen Manager, Head Chef or Senior Sous Chef., • Strong leadership and people management skills., • Excellent knowledge of food safety and kitchen compliance., • Experience managing food costs, GP and stock control., • Ability to perform under pressure in a fast-paced environment., • Strong organisational and communication skills., • Passion for delivering exceptional food and guest experiences. What We Offer • Competitive salary., • Performance-based bonus opportunities., • Staff meals while on shift., • Employee discounts., • Ongoing training and career development., • Opportunity to help shape and grow an ambitious restaurant brand., • Supportive and energetic working environment.

Babylon 76-78, a vibrant Cafe-Bar-Restaurant, is seeking enthusiastic and dedicated Waiting Staff to join our dynamic team. We have opportunities for both part-time and full-time roles. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience. We are looking for individuals who are: • Friendly and approachable, creating a welcoming atmosphere for all., • Hardworking and efficient, thriving in a fast-paced environment., • Passionate about delivering great customer service and exceeding expectations. In return, we offer a supportive work environment and attractive benefits, including: • Free food during shifts, • 30% discount for friends and family, • 28 days paid holiday If you are eager to contribute to a lively cafe-bar-restaurant and possess a strong commitment to service, we would love to hear from you.

Assistant Restaurant Manager Freak Scene & Pinky | Balham, London We’re looking for an energetic Assistant Restaurant Manager to join our growing team across Freak Scene and Pinky. This isn’t corporate hospitality. We want someone who genuinely loves restaurants, thrives in a busy service, leads from the floor, and knows how to create an atmosphere that guests want to come back to. What you’ll bring: • Experience in a busy restaurant management role, • Natural leadership and great people skills, • A hands-on attitude – you’ll lead by example, • Passion for food, drinks and genuine hospitality, • A calm head under pressure and a positive personality What we offer: • Competitive salary + tronc, • Real opportunities to grow with the business, • A fun, supportive team with no corporate nonsense, • Staff meals, discounts and a workplace where personality is encouraged If you’re passionate about hospitality and want to be part of an independent restaurant group doing things differently, we’d love to hear from you. Apply now with your CV and a few words about yourself.

Nail Technicians perform professional nail, hand, and foot treatments, providing guests with relaxing and therapeutic services that exceed their expectations. Candidates must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and neat application of polish. The ideal candidate must possess excellent cleanliness and sanitation skills as well as be willing to train in our specific nail service offerings. Excellent communication skills are required, and the candidate must be able to learn the product and service knowledge necessary to effectively promote and provide beauty solutions to meet the needs of our guests.

Experienced Café All-Rounder – Make Your Mark We're searching for that special someone who brings both skill and heart to hospitality. If you're an experienced all-rounder who thrives on delivering exceptional guest experiences, we'd love to hear from you. What makes you perfect for us: • You're passionate about customer service and naturally go the extra mile, • You take pride in quality – whether that's a perfectly poured flat white, beautifully presented brunch, or a warm welcome, • You love the freedom to self-direct, make decisions, and find better ways to delight our guests, • You're ready to contribute to a team culture built on excellence and genuine care The role spans coffee, kitchen and front of house: Crafting fresh sandwiches and simple brunch dishes, pulling specialty coffee with latte art, serving guests with warmth, scooping ice creams, and preparing desserts. What we offer: Part-time or full-time positions available (35+ hours) at £12.71 per hour. This is more than just another café job – it's an opportunity to be part of something special and make a real difference every day.

🍸 Restaurant Manager – Fern, Bart & Taylor Co. 📍 East Croydon | 💸 £42,000 per annum inc Service Charge | 🍴 Seasonal sharing plates Fern is a stylish, premium restaurant built around fresh, seasonal sharing plates — open 7 days a week for lunch, dinner, Saturday brunch, and a banging Sunday roast. We’re part of Bart & Taylor Co., a growing group of award-winning boutique bars and restaurants across London and the North. We’re looking for a service-driven Restaurant Manager to support the GM in running our front of house. You’ll lead by example on the floor, coach the team to deliver exceptional guest experiences, and play a key role in shaping service standards. 🔥 Why join us? • Up to £42,000 per annum inc Service Charge, • Free meals on shift, • Discounts on food + drinks for you & your mates, • 28 days’ holiday (Pro Rata), • Work with a supportive GM + passionate leadership team, • 30 seconds from East Croydon Station 📋 What you’ll be responsible for: • Delivering and maintaining outstanding guest service every day, • Coaching, training & inspiring the FOH team on service standards, • Supporting the GM with daily operations & shift leadership, • Managing the floor during service to ensure smooth guest experiences, • Driving a culture of hospitality, teamwork & accountability, • Supporting labour controls, compliance & company standards ✨ What we’re looking for: • A natural host with a passion for guest experience, • Strong leadership skills with a coaching mindset, • Confidence in training teams and leading service from the front, • Organised, energetic & focused under pressure

Pay: Competitive hourly rate + service charge Shifts: Flexible, evenings & weekends We’re hiring confident Guest Experience Associates to deliver a high-energy, premium dining experience. This role is about guiding guests, making strong recommendations, upselling food and drinks, and ensuring guests feel looked after in our QR-led ordering environment. You will welcome and engage guests, guide them through the QR menu, recommend signature dishes and high-ticket items, upsell naturally, support smooth service flow, and maintain a clean, organised section. You’ll also be comfortable taking part in social media content such as short videos or photos during service when required. We’re looking for confident, friendly, well-presented team players who enjoy engaging with guests and aren’t afraid to upsell. Hospitality experience is a plus but not essential — attitude matters most. Join a fast-growing brand with great team culture, strong management, and real opportunities to grow.

About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

We’re looking for a positive, energetic and hands-on Supervisor / Assistant Manager to join our team at Roxie Earlsfield. This is a fantastic opportunity for someone with restaurant experience who is ready to take the next step in their hospitality career and become part of a small, supportive management team. What we offer: • Around 30–35 hours per week, • A great work-life balance, • Closed on Mondays, • Evening shifts Tuesday–Saturday, • Sundays open all day from 12pm, • A friendly, supportive team, • Full training and development, • Genuine opportunities to grow within the company The role: As part of our management team, you’ll spend most of your time on the floor looking after guests and supporting the team. You’ll also learn the management side of the business, including: • Running shifts and leading service, • Managing reservations and guest enquiries, • Training and supporting team members, • Stocktakes and ordering, • Daily reporting and administrative tasks, • Delivering excellent customer service and helping drive sales What we’re looking for: • Previous restaurant experience (supervisory experience preferred), • A positive attitude and strong work ethic, • Someone confident dealing with customers, • A natural leader and team player, • Availability on Fridays, Saturdays and Sundays If you love hospitality, enjoy working with people and want to develop your management skills, we’d love to hear from you. Apply now and join the Roxie team.

About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

GAZETTE TRINITY Front of House Supervisor — Gazette Trinity Gazette Trinity is looking for a Front of House Supervisor to join our warm and lively French brasserie, where great food, genuine hospitality and real human connection sit at the heart of everything we do. What we're looking for: • Previous experience as a supervisor, head waiter or senior server in a busy restaurant, • A warm, energetic personality who lights up the room and puts guests at ease, • Confident on the floor — comfortable moving around, leading service in the moment and being where the team needs you, • Strong organisation, attention to detail and a calm head during the busiest covers, • A natural team player who leads by example and brings the best out of those around them, • Available across evenings and weekends, • French speaking is a plus What you'll do: • Welcome and seat our guests with the warmth Gazette is known for, • Lead the front-of-house team on shift, setting the pace and the standard, • Checking in on tables, supporting the team and keeping things flowing., • Handle bookings, walk-ins and the small details that make a great evening feel effortless., • Resolve guest questions or concerns with care, charm and good judgement., • Support the Location Managers with daily operations., • Opening and closing routines., • What we offer:, • A supportive, friendly working environment., • Real opportunities to grow within an established brasserie group., • A workplace where your personality and initiative genuinely matter., • Staff discount at any Gazette branch., • Free meal on shift., • The chance to be part of a restaurant that locals love., • Requirements:, • You must be eligible to work in the UK, • If this sounds like you, we'd love to hear from you, hit apply and tell us a little about yourself.

We are seeking a dedicated and experienced professional to take on the pivotal role of Live-in General Manager at our thriving community gastropub. This position involves overseeing all daily operations, ensuring exceptional service standards, and fostering a vibrant atmosphere for our guests. You will play a key part in a venue renowned for its focus on sports, entertainment, and great food, especially our popular garden, which is a main attraction in the local area. As a hands-on manager, your responsibilities will include: • Managing daily business activities and operational efficiency., • Maintaining high standards of service and guest satisfaction., • Leading, motivating, and developing our dedicated team., • Working closely with the managing partner to drive growth and enhance our community presence. The ideal candidate will possess: • Proven experience in a general management role within the hospitality sector., • Strong leadership skills with a proactive approach to problem-solving., • A commitment to fostering a positive and efficient working environment., • The ability to thrive in a dynamic, fast-paced setting. This unique live-in opportunity is perfect for a dynamic individual eager to contribute to building something special at the heart of the community.

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you'll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Time off for when needed; like your child's first day at school DEVELOPMENT AND SOCIAL: • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions, • Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we'd be thrilled to have you join our team! 'Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.'