73 Best guest service Jobs in Pinner (October 2026)

About Khayal Khayal is a Mediterranean and Turkish-inspired restaurant dedicated to delivering exceptional food, warm hospitality and a memorable dining experience. We are looking for friendly, professional and enthusiastic waiters and waitresses to join our team and help create a welcoming atmosphere for every guest. Key Responsibilities • Welcome guests warmly and provide excellent customer service., • Present menus, explain dishes and make recommendations., • Take food and beverage orders accurately and efficiently., • Serve food and drinks professionally and promptly., • Ensure tables are clean, organised and properly set., • Check on guests throughout their dining experience to ensure satisfaction., • Handle customer enquiries, special requests and complaints professionally., • Communicate effectively with kitchen staff, bar staff and management., • Process bills and payments accurately., • Maintain high standards of cleanliness, hygiene and food safety., • Follow restaurant procedures and health and safety regulations., • Support colleagues to ensure smooth daily restaurant operations. Requirements • Previous experience in a restaurant or hospitality environment is preferred., • Excellent communication and customer service skills., • A friendly, confident and professional attitude., • Ability to work well under pressure in a fast-paced environment., • Strong attention to detail and a positive, team-focused approach., • Good personal presentation and a professional manner., • Flexibility to work evenings, weekends and bank holidays., • A willingness to learn about our menu and provide recommendations to guests. What We Offer • Competitive pay and tips., • A friendly and professional working environment., • Training and development opportunities., • Opportunities for career progression., • The chance to be part of a growing restaurant brand. Our Ideal Candidate We are looking for someone who takes pride in hospitality, enjoys interacting with people and understands that excellent service is about more than simply serving food. You should be attentive, reliable and passionate about creating an exceptional dining experience for every guest. How to Apply: Please submit your CV and a brief introduction explaining why you would be a great fit for the Khayal team.

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Fonda Senior Chef de Partie Requirements: • A confident and talented chef who can support the services and sections to maintain a premium guest experience, whilst working in a large team environment., • Experienced in working with fresh, top-quality ingredients and building relationships with our world leading supply partners., • Maintain quality and quantity controls across your sections, supporting the senior team with quality, food safety and stock management processes., • An enthusiastic and proactive individual, who whilst supporting the senior team can take ownership of their section and departments of the Fonda Kitchen., • Able to work with integrity, generosity, and excellent attention to detail for people & product., • Passionate and knowledgeable about food, wine, and hospitality and able to exceed guests' expectations., • A champion of our values and ethos, be always working to a 'Best in Class' level. What we offer our senior Chef de Parties: • 50% staff discount across all MJMK restaurants, • Free staff meals while on shift, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program About Fonda Fonda is an exciting, contemporary Mexican restaurant, years in the making from chef Santiago Lastra and MJMK Restaurants. Opened in 2024 in Mayfair's Heddon Street, Fonda has showcased regional Mexican cooking through Santiago's unique lens, presented in an elegant, vibrant style, complemented by contemporary design. In Mexico, a Fonda is a family-owned eatery, serving traditional dishes in an informal setting, each inspired by personal recipes from the generations that came before. Santiago Lastra's Fonda builds on this concept to showcase recipes from across the country. Though seemingly simple, Fonda's dishes draw on the quality and provenance of ingredients, combined with innovative techniques to elicit the flavours of Mexico in a modern way. The warmth and genuine hospitality is at the forefront of how we look after our team and guests, replicating Mexico's traditional family-run Fonda's. We'd love to hear from you if you're an experienced Chef de Partie and you're up for a new challenge and the opportunity to work alongside Santiago Lastra. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star and been named one of the World's 50 Best Restaurants. In 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025.

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Casa do Frango Mayfair

Junior Sous Chef Candidate Requirements: • Proven ability to maintain high food quality and consistency during service, • Strong understanding of recipe specs, food prep methods, and portion control, • Commitment to upholding presentation standards and kitchen discipline, • Familiarity with BOH systems including Check 365, MarketMan, and other MJMK platforms, • Confidence in placing accurate orders, stock control, and invoice entry, • Experience managing kitchen maintenance and equipment issues efficiently, • Ability to train, onboard, and support new team members effectively, • Experience following HR procedures around performance, conduct, and development, • Positive leadership style that builds morale and motivates junior team members, • Champion of culture and teamwork in a fast-paced kitchen environment, • Strong eye for cost control (labour, stock, waste) within set budgets, • Skilled in tracking invoice discrepancies and managing supplier costs, • Understanding of FIFO stock rotation and waste minimisation techniques, • Ability to prioritise tasks, manage time effectively, and delegate clearly, • Support the Head Chef by communicating supplier, staff, or kitchen concerns early, • Confident in coaching senior team on leadership and training techniques What We Offer Our Sous Chef: • 50% discount across all MJMK restaurants, • Up to £500 team referral bonus, • Opportunity to develop your career with MJMK Restaurants, • Enhanced maternity and paternity pay after your first year, • An anniversary scheme to reward loyalty each year you are with us, • Extra day's holiday every year you're with us, up to 5 extra days, • Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program, • Company sick pay after one year of service About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Sous Chef to join our team at Casa Mayfair who will embody our passion for delivering exceptional guest experiences and help us continue to grow. The site welcomes around 1300 guest each week, a 125-cover dinning space, 100 cover event space/bar, two private dining room and a small terrace. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named one the World's 50 Best Restaurants list. 2024 saw the launch of two new ventures: Fonda, a contemporary Mexican concept in Mayfair—our second collaboration with Santiago Lastra—and AngloThai in Marylebone, the debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. At the 2025 National Restaurant Awards, AngloThai was named 'The Square Opening of the Year' and ranked 7th in the Top 100 list, followed by KOL at number 50. September, saw the opening of Luso, a contemporary Portuguese restaurant in Fitzrovia.

Senior Sous Chef – AngloThai - Marylebone £50,000 to £55,000 (dependent on experience) Location: 22-24 Seymour Place, W1H 7NL · Full-time, site-based AngloThai is a Michelin-starred, Thai-inspired restaurant on Seymour Place in London, the debut permanent home of husband-and-wife team John and Desiree Chantarasak. John's cooking reimagines Thai flavours through hyper-seasonal British produce, served across a 50-cover dining room and Baan, our 16-cover private dining room, with a wine programme led by Desiree. As the restaurant grows, we are looking for an exceptional, passionate Senior Sous Chef to join the team. As Senior Sous Chef, you will own the day-to-day running of the kitchen alongside the Head Chef, leading a talented team and protecting the standards the kitchen is known for. You will lead by example on the pass, making sure every dish leaves the kitchen exactly as John intends, and step up to run the kitchen in the Head Chef's absence. You will report to the Head Chef and support the full operation of the restaurant, the kitchen and Baan. This role will suit an experienced sous chef or senior sous chef from a premium or Michelin-starred kitchen, who leads from the front, cares deeply about produce, and wants to grow a team as well as their own craft. This is a hands-on leadership role for someone who lives and breathes hospitality. Key Responsibilities • Run the kitchen day to day alongside the Head Chef, upholding the standard on every dish., • Lead by example on the pass, checking every plate before it leaves the kitchen., • Step up to run the kitchen in the Head Chef's absence, keeping service smooth and consistent., • Support the full operation of the restaurant, the kitchen and Baan, our private dining room., • Motivate and inspire the team to give their best every shift., • Coach and develop the team, building their leadership skills and confidence., • Manage ordering, stock and supplier relationships accurately., • Uphold food safety, allergen management and health and safety standards always., • Work with fresh, top-quality, seasonal produce to the restaurant's exacting standards., • Keep the kitchen, equipment and storage in excellent order, flagging maintenance early. What We're Looking For We are looking for a natural leader who thrives in a fast, high-standards kitchen and brings the best out of the people around them. • You will bring:Experience as a sous chef or senior sous chef in a premium or Michelin-starred kitchen., • A hands-on leadership style that nurtures and grows a team., • Confidence working with fresh, top-quality, seasonal ingredients., • Strong skills in ordering, stock management and supplier communication., • A solid grounding in food safety, allergen management and health and safety., • The ability to coach team members and build their leadership skills., • The ability to step up and lead the kitchen in the Head Chef's absence, keeping service consistent., • Excellent organisation, attention to detail and communication., • Genuine passion for food, wine and hospitality., • Drive and ambition, with a hunger to keep learning, develop your craft and grow with us. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Company sick pay after one year, up to five days., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife team John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

Provide friendly and attentive service to guests, take orders accurately, serve food and drinks, and help maintain a clean and welcoming dining area. Previous experience is helpful, but a positive attitude and good communication skills are essential.

We are seeking an enthusiastic and experienced Waiter/Waitress to join our team. The successful candidate will have a proven track record in a restaurant environment, a strong passion for hospitality, and the skills necessary to deliver exceptional service. Key Responsibilities: • Welcome and seat guests, ensuring a warm and friendly experience., • Accurately take and deliver food and drink orders., • Maintain high presentation standards when serving dishes., • Provide menu recommendations and accommodate special requests., • Handle customer payments and ensure accurate billing., • Keep tables clean and well-presented at all times., • Collaborate with team members to ensure smooth service. Requirements: • Previous experience as a Waiter/Waitress in a restaurant., • Strong communication and customer service skills., • Ability to work efficiently in a fast-paced environment., • Friendly and professional demeanor., • Flexible availability, including evenings, weekends, and holidays. If you have a passion for great food and outstanding service, we look forward to hearing from you!

Northwood Hills, Hillingdon

Namaste Lounge is a busy 300+ cover restaurant looking for an experienced Receptionist Manager to take ownership of our reservations, front desk and guest arrival experience. This is a hands-on role for someone who is confident managing a high-volume reservation book, busy waitlists, walk-ins and table availability during fast-paced services. Key Responsibilities: • Manage the reservation book across phone, online and reservation platforms, • Maximise bookings and fill cancellations and available time slots, • Manage walk-ins and busy waitlists efficiently, • Coordinate table allocations and turn times with the restaurant floor and kitchen, • Handle late arrivals, overbookings, guest queries and complaints professionally, • Chase booking confirmations, deposits and pre-orders, • Maintain accurate guest notes, allergies and special requests, • Lead and support the reception/host team, • Provide clear cover forecasts and handovers to management and the kitchen What We’re Looking For: • Previous experience managing reservations in a busy, high-volume restaurant, • Experience handling a busy waitlist and restaurant front desk, • Confident using SevenRooms or a similar reservation system, • Calm, organised and decisive under pressure, • Excellent communication and customer service skills, • Professional appearance and manner, • Commercial awareness with a focus on maximising covers and reducing empty tables, • Flexible to work evenings, weekends and peak trading periods, • Right to work in the UK Experience managing a 300+ cover restaurant or similar high-volume venue is strongly preferred. To apply, please send your CV with a brief summary of your previous restaurant reservations/front-of-house experience.

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RM Food London LTD

Front of House Team Member

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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Blossom London

Lead Barista & Front of House

1 month ago

Full-time

London

About Us At Victoria Reign, we are redefining the salon experience. We aren't just styling hair we are building a destination. Alongside our luxury hair services, we feature a vibrant, standalone-quality drink and food bar designed to attract both our salon clients and foot traffic from the outside community. We want to make noise, set trends, and be known as the absolute best spot in town for specialty drinks and bites. We are growing fast, and we need an ambitious trailblazer to help us dominate the local scene! The Role We are looking for an energetic, charismatic Lead Barista & Front of House superstar to run our front-of-house operations. You will be the heartbeat of Victoria Reign, crafting incredible drinks, dazzling walk-in customers, and making sure every salon client feels pampered. This role is a mix of high-end hospitality, beverage artistry, and community buzz-building. Key Responsibilities: Next-Level Beverage Craftsmanship: Master the bar by crafting exceptional specialty coffee, ceremonial-grade matcha, and vibrant, healthy juices and smoothies that rival any top-tier café. Front of House & Community Engagement: Welcome walk-in customers and salon guests alike with infectious energy, handling orders, running the till, and turning casual visitors into regulars. Bake & Bite Service: Showcase our curated selection of premium sweet and savoury bakery bites. Brand Ambassadorship & "Making Noise": Help us stand out! Bring creative ideas to draw in outside foot traffic, engage with the local community, and build our reputation as the best spot around. Immaculate Standards: Maintain a spotless, gorgeous bar and front-of-house area that reflects the high standards of the Victoria Reign brand. What We Are Looking For: Proven experience as a high-volume barista or high-end hospitality professional. Aesthetic and technical mastery in coffee making, matcha whisking, and blending juices/smoothies. A naturally magnetic, outgoing personality who loves interacting with people and building a loyal customer base. The hustle and multitasking skills needed to balance a busy rush of outside customers and pampering salon clients. An entrepreneurial mindset: Someone who is fiercely passionate, hungry to grow a brand, and wants to leave their mark on a rapidly expanding company. What We Offer: Competitive hourly wage plus opportunities for performance-based bonuses/tips. Genuine career progression as we expand our footprint. A creative, trend-setting environment where your ideas to "make noise" are actually heard and implemented. Generous perks and heavy discounts on salon services. How to Apply Are you ready to help us shake up the local scene and build something legendary? We want to hear from you! Send your CV and a quick note telling us your signature drink and why you're ready to make some noise or pop into the salon to introduce yourself in person.

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Izgara Restaurant

Waiter / Waitress- Bartender

Izgara Hatch End is a busy Turkish charcoal grill restaurant looking for an experienced, confident waiter/waitress to join our front-of-house team. Immediate start. Pay: £12.71–£15.00 per hour (depending on experience) Hours: Full-time Start: Immediate What we're looking for: • Previous experience as a waiter/waitress in a busy restaurant (essential), • Confident selling skills — comfortable upselling drinks, sides and specials, • Strong communication and a warm, professional manner with guests, • Able to work as part of a fast-paced team during busy service, • Flexible availability including evenings and weekends, • Right to work in the UK What we offer: • Competitive pay above minimum wage, • Full-time, stable hours, • Staff meals on shift, • Tips, • Friendly, supportive team environment, • Opportunity to grow with a well-known local restaurant About us: Izgara Hatch End is a Turkish charcoal grill restaurant known for quality food and warm hospitality. We're investing in our team and looking for waiters/waitresses who take pride in great service and aren't afraid to sell. To apply: Message us on JobToday or drop your CV in at the restaurant. Interviews this week.

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Krave Cafe

Dessert Cafe General Manager

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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