Guest service jobs in IlfordCreate job alerts

Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza. In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price. We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra. We're now looking for a passionate Pizza Chef to join our team! Your Mission As part of the Big Mamma Kitchen team, your mission will be to: • Working in our pizzeria section and crafting authentic Neapolitan pizzas from scratch, from preparing the dough to the final finishing touches, • Respect health & safety standards and maintain high levels of cleanliness and organisation, • Work hand-in-hand with your teammates during busy services, • Bring positive energy and a problem-solving mindset, • Help create the best moment of our guests' day About You The ideal candidate can demonstrate: • A big smile and real passion for Italian food, • Strong experience as a Pizzaiolo, ideally working with authentic Neapolitan pizza, • Previous experience in a busy restaurant environment, • Great energy, proactive attitude and team spirit, • Strong communication skills and love for teamwork, • Flexibility to work evenings and weekends Our offer to you • Permanent, full-time role: £ 17.21/hour total package (base pay + tronc), • Daily staff meals served family-style, • 15% employee discount in all UK & Ireland restaurants, • £500 referral bonus for recommending a friend, T&Cs apply, • Mental health & wellbeing support, • Earned Wage Access - unlock your pay between paydays, • Regular training & career growth opportunities, • International mobility with opportunities to work across the group Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law. #joinbigmammauki

Chef Panorama by Verdi Hotels , a distinguished 4-star spa hotel in Prague, is seeking a talented and passionate Chef to join our culinary team. Located in Prague 4 with spectacular panoramic views over the city's historic center, our hotel is committed to delivering exceptional dining experiences that showcase both authentic Czech cuisine and innovative international dishes. About the Role As a Chef at Panorama by Verdi Hotels, you will be instrumental in creating memorable culinary experiences for our guests. You will work within our professional kitchen environment, contributing to the preparation and presentation of high-quality dishes across our multiple dining venues. This is an excellent opportunity to be part of a team that values culinary excellence and innovation, working in a 4-star hotel setting that combines contemporary hospitality with Prague's rich cultural heritage. Key Responsibilities About You You are a dedicated culinary professional with a genuine passion for food preparation and hospitality. You possess strong technical cooking skills, attention to detail, and the ability to work effectively in a fast-paced kitchen environment. Your communication skills and team-oriented approach make you a valuable member of any culinary brigade. You are committed to maintaining the highest standards of food safety and hygiene, and you thrive in environments that encourage learning and professional development. What We're Looking For Why Join Panorama by Verdi Hotels? At Verdi Hotels, we cultivate a culture centered on passion for hospitality and dedication to exceptional guest service. We foster the strengths of our team members and create an environment that encourages professional flourishing and constant learning. Our team thrives on the unique character of Prague, and we are committed to making our guests' visits unforgettable. You will be part of a welcoming collective that values innovation, service excellence, and the development of its people as central to our guests' experience. Join us and be part of a hotel where hospitality is not just a job—it's a passion that brings unforgettable experiences to life.

We are looking for a friendly and energetic team member to welcome guests and provide a warm, professional experience from arrival through to departure. Key responsibilities include: • Greeting guests warmly and providing a professional farewell., • Sharing information about the restaurant and any available specials., • Responding to guest questions and ensuring allergen concerns are communicated to the kitchen quickly and accurately., • Delivering consistently friendly and professional service. About you: You are an energetic, positive team player with a hands-on approach. You take pride in delivering excellent guest service and enjoy working in a supportive, inclusive environment. Benefits and rewards: • 50% staff discount for you and up to three friends when dining in our restaurants., • Gift vouchers to celebrate career anniversaries., • Refer a Friend bonuses., • Career development and training, including apprenticeships., • 70% off (meal during shift) and free drinks during your shifts, prepared to the same standard served to guests., • Up to five additional holiday days after five years of service., • A guaranteed day off on your birthday., • Cycle to Work Scheme., • Discounts on gym memberships and hundreds of retailers across health, entertainment, travel and more. We value our talented people and support them in flourishing within a respectful and inclusive environment. We encourage individuality, celebrate diversity and look for people who are passionate about delivering exceptional service.

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

We’re searching for a dynamic waiter or waitress to join our team and become part of something special. As a key part of our service team, you will be responsible for controlling a section during service, taking food orders, serving guests, and providing a professional bill service. You will also direct and motivate a team of Commis Waiters, ensuring their welfare, safety, and professional development. Benefits & Rewards: • 50% staff discount for you and up to 3 friends when dining in our restaurants., • 70% off meal during your shift,served just like to our guests., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • 'Refer a Friend' bonuses., • Career development and training, including apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Guaranteed day off for your birthday., • Cycle to Work Scheme., • Discounts on gym memberships and access to discounts on hundreds of retailers, health, entertainment, travel, and more. About You: You have at least 1+ years of experience in a similar role and excel under pressure. You take pride in your professional approach to service excellence and are a true team player. About Us: We know how to have a good time and love what we do. The key ingredient to our success is our dedicated, talented people, and we are committed to helping them flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate diversity, searching for those who know what exceptional looks like and are ready to bring their passion and commitment to every service. It’s the Ivy way.

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business, you will be producing and serving drinks at high volume in a fast pace exciting environment. We are looking for highly skilled Bartenders who have extensive experience in the bar industry. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve mixology prep of our unique innovative cocktail menu, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for a self-driven individual that strives for excellence. Ideally with 2-3 years experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Preparing drinks, • Committing drink & food specifications to memory, • Engaging with our products and offering, • Execution of private and corporate events, • Delivering uniform drinks as per Clays guidelines, • Communicating the business and technology to our guests, • Understanding of our technology, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Maintaining Health & Safety expectations, • Cooperate and communicate effectively with floor, host and kitchen staff in a calm and professional manner, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • Minimum 1–2 years’ experience working behind a cocktail bar or in a comparable high-volume environment., • Strong knowledge of classic cocktails and fundamental cocktail techniques., • Ability to accurately follow recipes and specifications., • Good understanding of shaking, stirring, building, straining and pouring techniques., • Understanding of dilution, balance and consistency., • Ability to work quickly, • Good understanding of spirits, liqueurs, bitters, syrups and other cocktail ingredients, • Comfortable working in a venue with very high guest volumes, particularly during peak Saturday services., • Able to remain calm and effective under pressure., • Able to prioritise multiple tickets and orders., • Confident communicating with colleagues and managers., • Reliable and punctual., • Able to take direction and adapt quickly to changes in service., • Comfortable moving between different bar stations when required., • A strong team player who understands that bar service is a collective operation. What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Chef - Kitchen / Culinary Arts About Villa Dubrovnik Villa Dubrovnik is a prestigious luxury five-star hotel located in Dubrovnik, Croatia, renowned for its exceptional hospitality and distinctive architecture. The hotel operates multiple award-winning dining venues, including the Michelin-recommended Restaurant Pjerin, casual Giardino Restaurant, and signature bars including Galanto Bar—Dubrovnik's only rooftop bar. We are committed to delivering extraordinary culinary experiences that celebrate authentic Mediterranean traditions blended with contemporary luxury. About the Role We are seeking a talented and passionate Chef to join our culinary team at Villa Dubrovnik. This is an exciting opportunity to work in a dynamic kitchen environment dedicated to excellence, creativity, and locally sourced ingredients. You will contribute to our reputation for award-winning cuisine while working alongside an experienced culinary team led by our Executive Chef. Key Responsibilities Required Skills and Experience What We Offer At Villa Dubrovnik, we believe in nurturing talent and creating a workplace where hospitality professionals thrive. We offer a competitive compensation package, opportunities for professional development, and the chance to work in one of Europe's most stunning locations. You will be part of a team dedicated to excellence, cultural preservation, and creating lasting memories for our guests. Our Culture Villa Dubrovnik embodies a culture centered on liberty, exceptional hospitality, and meticulous attention to detail. Our philosophy 'At liberty to be' reflects our commitment to personalized experiences and authentic Mediterranean traditions. We value staff who are passionate about their craft, committed to sustainability, and dedicated to storytelling through cuisine. Every team member contributes to transforming standard hotel services into immersive, unforgettable experiences. Location While this position is based at our London office for initial onboarding and training, successful candidates will have opportunities to work at our flagship property in Dubrovnik, Croatia, or support our London-based operations depending on business needs and career development goals.

Trogolo was founded from a passion for bringing the spirit of Tuscany to London, by the team behind Petersham Nurseries. Our vision is to showcase Italy’s finest wines, with a particular focus on Tuscany as well as other celebrated regions, alongside a seasonal menu inspired by traditional Tuscan ingredients and flavours. We also offer a carefully crafted aperitivo menu designed to complement our wine selection, creating the atmosphere of an elegant Tuscan wine bar where exceptional food, outstanding wines and genuine hospitality are central to the guest experience. What We Offer: A competitive salary package. Fresh, high-quality meals provided on shift. Uniform provided. Continuous training and professional development opportunities. Opportunity for career progression within a growing company. The chance to be part of a creative, supportive, and passionate team. 50% off Meals when dinning in our restaurant or a sister restaurant. Discounts on selected wines. Supportive work environment with a strong focus on a healthy work-life balance. 28 days’ holiday including bank holidays, increasing by one day per year after two years’ continuous service (up to a maximum of five additional days). About the Role of Chef de Partie Chef de Partie Key Responsibilities: To consistently prepare and cook all food to the standards and dish specifications. To be hands on and present during the busy service periods. To always be a team player and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To display a professional, caring and anticipative attitude and approach to your work, colleagues and guests at all times. To accept responsibility for a station within the kitchen, ensuring that it is fully prepped, stocked and set for service times. To follow as set out by the kitchen management team, the correct preparation, cooking, presentation & service of food. Working at Trogolo means becoming part of a dynamic and supportive team. We value curiosity, collaboration and a positive attitude, and we are committed to fostering an environment where our people can learn, develop and grow. Every member of the team plays an essential role in delivering the warmth, energy and quality that define our brand. Come and be part of our team

Senior Sous Chef Overall Earnings - From £46,000-£50,000 per year. At Caravan, we share a love of mighty fine coffee, good food and friendly vibes. Over the past 10 years, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability. We're thrilled to have the opportunity to invite a fun, talented, prolific Senior Sous Chef who knows how to lead, support & inspire a team, and who's passionate about cuisine and wants to share that passion with their team & guests. We would love to hear from you if you've got experience cooking fresh ingredients, managing a kitchen and you're up for a new venture. It's an exciting time to join us as we're looking forward to expanding in the coming years. To say thanks for choosing us, we also offer our Senior Sous Chef and all teams: • Free meals & drinks when working, • Dining discount when visiting with family & friends., • Coffee discount, • Bike to work scheme, • Mental health and well-being support, • Financial health education and support, • Leadership training and development, • Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants, • Development and career progression, 80% of all our management roles are filled internally. What you'll be doing as a Caravan Senior Sous Chef: • You'll be serving up our 'well-travelled' food, which is inspired by flavours from our founders' native New Zealand, as well as their global travels., • Support the restaurant team with our 'Caravan of Love' customer experience, • You will work with your Head Chef to nurture and develop your team leading them from the front in every service., • You will be open to learning in order to develop your knowledge and skills and you'll take ownership of your role and your kitchen., • We work with Fourth, FnB and Harri so it would be great if you have experience with these systems, although we can always show you the ropes if you haven't. Caravan Values We live by 4 core values. We expect our Senior Sous Chef and all our teams to live, promote and role model these values at all times; 1. Caravan of Love, 2. No boundaries, 3. Well-travelled, 4. All welcome Sustainability • We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few. Diversity & Inclusion • All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.

Maintenance Technician - Locke at Broken Wharf Millennium Bridge As a Maintenance Technician, you will support the day-to-day upkeep and maintenance of the hotel property, ensuring all guest rooms, public areas, back-of-house facilities, and equipment are maintained to a high standard. Working closely with the Chief Engineer and wider hotel operations team, you will carry out routine repairs, respond to maintenance requests, and support preventative maintenance programmes to minimise disruption and ensure a safe, comfortable, and operational environment for guests and colleagues. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Carry out routine maintenance and repair work across guest rooms, public areas, back of-house facilities, and hotel equipment to ensure the property is maintained to a high standard. Perform general maintenance tasks including electrical, plumbing, HVAC, carpentry, painting, and minor building repairs, escalating specialist issues where required. Inspect, troubleshoot, and identify faults in building systems, equipment, and facilities, ensuring issues are resolved promptly and effectively. Respond to maintenance requests from guests and hotel teams in a timely manner, minimising disruption to operations and guest experience Support the Chief Engineer with emergency repairs, fault finding, and preventative maintenance activities. Monitor and report defects, hazards, or maintenance concerns across the property, ensuring appropriate follow-up action is taken. Assist with refurbishment projects, room setups, furniture repairs, and general property improvements as required. Ensure compliance with health & safety procedures, fire regulations, and safe working practices at all times. Maintain maintenance records, logs, tools, and equipment to ensure accurate tracking and operational readiness. Work collaboratively with colleagues, contractors, and external suppliers to support the effective operation of the hotel. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous experience in a maintenance or facilities role Understanding of health & safety procedures in a workplace setting Experience in a hotel, resort, or large property Proficiency in electrical, plumbing, and HVAC systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

We are looking for a passionate, professional, and reliable full-time bartender to join our team. The ideal candidate must have a minimum of 2 years of bartending experience , strong cocktail-making skills, and a good knowledge of spirits, wines, beers, and other beverages. The successful candidate must be punctual, well-presented, hardworking, and committed to delivering excellent customer service. They should have strong communication skills, a positive attitude, and the ability to work efficiently under pressure in a busy environment. Key Responsibilities: • Prepare and serve cocktails and other beverages to a high standard., • Provide excellent customer service and create a welcoming atmosphere., • Maintain a clean, organised, and well-stocked bar., • Monitor stock levels and minimise waste., • Follow health, safety, hygiene, and licensing requirements., • Work effectively with the team to ensure smooth daily operations. Requirements: • Minimum of 2 years of professional bartending experience., • Good knowledge of classic and contemporary cocktails., • Excellent customer service and communication skills., • Ability to work under pressure in a fast-paced environment., • Strong teamwork, time management, and organisational skills., • Professional appearance, reliability, and punctuality., • Flexibility to work evenings, weekends, and bank holidays as required. Benefits: • Competitive pay., • Staff meals or refreshments, • Opportunities for training, skill development, and career progression., • Supportive team environment., • Opportunity to develop cocktail-making skills and grow professionally. We are looking for someone who takes pride in their work, strives for excellence, and is always willing to learn and improve. If you are enthusiastic about bartending and committed to delivering an outstanding experience for every guest, we would love to hear from you.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK's most-loved restaurant brands. Benefits & Rewards: • Competitive Industry pay (Hourly + Tronc), • A Management Career Development Program, which includes online and practical assessments., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • Refer and Friend Bonus, • Access to discounts on 100s of retailers, health, entertainment, travel & more, • Guaranteed 20 hours minimum contract Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest's needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Hi there! It's Sam and Luigi here. Pizza Pilgrims started life in 2011, when 2 brothers took a “Pizza Pilgrimage” of discovery. Once home, they installed a Neapolitan pizza oven and sold their first pizza on Berwick St Market. Since then, they have opened pizzerias in London and Oxford (so they would be able to make pizza in the rain). As part of the pizzeria team, your role at Pizza Chef would be to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas: Food, quality & safety: Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. Supporting the Team: We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. In return for your hard work we will: • Invest in your growth and development, • Pay you a competitive rate including an equal share of tronc for all BOH and FOH teams plus bonus, • Hold two full staff parties for everyone throughout the year, we even close our pizzerias so everyone can join in, • Ensure you always have lots of fun, • Feed you all the pizza you would like

Job Ref: PER1650 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: up to £18.71 Contract type: Permanent Hours: Full Time Posted date: 28/09/2026 Closing date: 09/11/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests., • Support your team to create a positive and infectious energy that excites guests., • Use your personable skills to respond to different situations and different customer requirements., • Demonstrate a genuine passion for cocktails and beverages and a desire to continue to develop your knowledge., • Share your knowledge of our cocktails and drinks menu to create a unique and immersive drinking experience for our guests., • Deliver impeccable attention to detail for drinks preparation and presentation., • All bartenders will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Japanese Chef Position Overview Mileo The Palm Dubai seeks an exceptional Japanese Chef to join our culinary team and lead one of our seven distinctive dining destinations. As a key member of our food and beverage operations, you will bring authentic Japanese culinary expertise to our guests while embodying Mileo's commitment to thoughtful design, heartfelt service, and genuine connection. This is an opportunity to showcase your mastery of Japanese cuisine within a luxury lifestyle resort that values creativity, quality, and cultural authenticity. About Mileo The Palm Dubai Nestled on the West Beach of Palm Jumeirah, Mileo The Palm is Dubai's most distinctive lifestyle beach resort hotel. Our property seamlessly blends coastal soul with urban vibrance, offering design-led rooms and residences alongside seven distinctive dining and drinking destinations. We are committed to 'Where Life Slows & The Vibe Flows'—creating a refined sanctuary where guests experience quiet luxury and genuine hospitality. Our team is passionate about inspiring wellness for everyone, everywhere, and building a community where guests and locals move seamlessly between beach and city experiences. Key Responsibilities Required Qualifications Desired Attributes What We Offer Mileo The Palm is committed to fostering a workplace where team members feel valued, supported, and inspired to grow. We offer competitive compensation, comprehensive benefits, and opportunities for professional development within a luxury hospitality setting. You will be part of a supportive community that prioritizes your wellbeing, celebrates creativity, and recognizes exceptional contributions. We believe in empowering our team members to bring their whole selves to work and to thrive both professionally and personally. Why Join Mileo The Palm? This is more than a job—it's an invitation to be part of a distinctive hospitality community. You will work alongside passionate professionals who share your commitment to excellence and guest satisfaction. Mileo's culture emphasizes connection, creativity, and genuine care, creating an environment where your skills are valued and your growth is supported. Join us in creating unforgettable experiences where life slows and the vibe flows.

Job Ref: PER1630 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: £49,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 19/09/2026 Closing date: 31/10/2026 What You'll Get Up To: • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your passion for learning and developing new skills., • Demonstrate an in-depth knowledge of food and beverage and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

Sous Chef Hotel California, London, UK Join Hotel California's culinary team as a Sous Chef and become an integral part of our mission to deliver exceptional hospitality with warmth and genuine passion. We are seeking a talented and dedicated Sous Chef who shares our commitment to excellence and takes pride in creating memorable culinary experiences for our guests. About Hotel California Hotel California is where hospitality comes alive. We're not just a hotel – we're a home for people who genuinely love this industry. Known for warm, heartfelt service and vibrant energy, we've built a place where guests feel welcome and staff feel valued. Every shift matters, every team member counts, and every day is an opportunity to create something meaningful together. Our commitment to unparalleled service and meticulous attention to detail reflects the highest standards of luxury hospitality. The Role As Sous Chef, you will work alongside our Head Chef to lead kitchen operations and ensure the consistent delivery of outstanding culinary excellence. You will supervise kitchen staff, maintain exacting food quality and presentation standards, and contribute to menu development that reflects our commitment to sophistication and elegance. Key Responsibilities: Assist the Head Chef in planning menus and developing innovative dishes that maintain our reputation for culinary excellence Supervise, mentor, and develop kitchen staff, fostering a collaborative and professional environment Ensure all dishes consistently meet our exacting standards for quality, taste, and presentation Maintain strict food safety and hygiene protocols in full compliance with UK regulations Manage kitchen inventory, ordering, and costs while preserving our quality standards Oversee food preparation and cooking operations during service shifts Maintain cleanliness, organization, and proper maintenance of kitchen equipment and workstations Take full control of kitchen operations in the absence of the Head Chef Lead staff training and development initiatives, promoting a culture of continuous improvement Uphold Hotel California's values of warmth, professionalism, and unwavering dedication to guest satisfaction About You You are a skilled culinary professional with proven leadership experience and a genuine passion for delivering exceptional food. You possess strong technical expertise, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Your dedication to hospitality and commitment to excellence align perfectly with our culture. Essential Requirements: Minimum 3+ years of proven experience as a Sous Chef or in a senior kitchen position Strong knowledge of food preparation techniques, kitchen operations, and menu planning Excellent leadership and team management skills with the ability to inspire and develop staff Food Hygiene and Safety Certification (Level 3 or equivalent) Ability to work under pressure and maintain composure during service Strong communication and organizational skills Genuine passion for culinary excellence and continuous improvement Flexibility to work shifts, including evenings and weekends as required Desirable Qualifications: Experience working in luxury hospitality or fine dining establishments Knowledge of classical French cuisine techniques Experience with menu costing and kitchen management software Culinary qualifications (NVQ Level 3 or equivalent) Why Join Hotel California? At Hotel California, our team members are our greatest asset. We foster an environment where professional growth is encouraged, excellence is celebrated, and every member of our team feels genuinely valued. You will work alongside a passionate culinary team, develop your skills further, and contribute to creating unforgettable experiences for our guests. We are committed to your success and offer genuine opportunities for continuous learning and career progression within our organization. If you are a dedicated culinary professional who shares our values of warmth, professionalism, and dedication to excellence, we would love to hear from you.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* “**Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes As a kitchen porter, you will provide support to all areas of the kitchen in order to maintain standards of service and cleanliness. You will be able to follow instructions and execute tasks in an efficient and timely manner. If you are looking to develop in a role you will be supported using the Clayers Academy to progress within the organisation, We are looking for a self-driven individual who strives for excellence with experience in the hospitality industry. This is a seasonal, part-time position on a fixed-term contract, ending on 31st December 2026. Duties & Responsibilities • The general cleaning of the kitchen including sweeping and mopping floors., • Removing kitchen waste and disposing of it properly ., • Completing weekly cleaning schedule., • Washing dishes like cutlery, pots, cutting boards and pans both by hand, • Loading and unloading of the dishwasher., • Cleaning cooking equipment like cookers, food mixers, • Supporting the Chefs with Basic food preparation like washing, peeling and cutting ingredients, • Providing assistance to all kitchen staff, as needed. Skills and desired qualifications • Excellent time management, • Ability to work under pressure, • Level 1 Food Safety Award (training provided), • Awareness of manual handling techniques (training provided), • Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety (training provided), • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

Life at Clays Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. What's the Gig, you ask? Summary of position & key attributes Our Bar Team is key to the experience and theatre of our business and you will be supporting the bartenders and floor team in a fast pace exciting environment. You will work closely with the kitchen and front of house team to deliver exceptional standards of service. We are looking for highly motivated barbacks that have a desire to be trained to become bartenders in the business. You will be provided extensive training and be expected to achieve execution criteria and consistency. We could have you upskilled and promoted in 6 months if you apply yourself and a role is available. Day to day duties will involve preparation for general service, preparing and setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven passionate individual that strives for excellence. Ideally with some experience in the hospitality industry. This is a seasonal, part-time position on a fixed-term contract, ending on 31st December 2026. Duties & Responsibilities • Supporting the preparation drinks, • Supporting the delivery of service, • Providing assistance to all service staff, • Understanding of our technology, • Engaging with our products and offering, • Maintaining the cleanliness of the bar, • Ensure that the bar is stocked throughout service, • Maintenance and cleanliness of all stock areas, • Preparation and break down of the bar, • Acceptance and recording of deliveries, • Maintaining Health & Safety expectations, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times. Skills and desired qualifications • Some hospitality experience preferred but not essential, • Demonstrate an interest and drive for the hospitality industry, • Experience in high volume bars, preferred not essential, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Our great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. This is a seasonal, part-time position on a fixed-term contract, ending on 31st December 2026. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Job Title: Waiter Our client operates a vibrant and well-respected British restaurant and live music venue in the heart of Canary Wharf. With a spacious dining room, daily performances by top musicians and bands, and an exceptional selection of in-house crafted drinks, the venue offers a truly unique guest experience. This is a fantastic opportunity to join a well-established team within a fast-paced, professional environment led by a stable management structure — the General Manager has been with the group for over 7 years. Waiter benefits: · £16.43 per hour, plus cash and credit card tips · No back-to-back shifts · 40 hours per week with paid overtime available · Free staff meals while on duty · 50% staff discount for up to 4 guests when dining · Comprehensive in-house training and development · Strong, experienced team of 20+ floor staff · Excellent location in Canary Wharf with good transport access We are seeking a professional and dependable Waiter with: · A minimum of 2 years’ experience in reputable restaurants or hotels · Formal front-of-house training and knowledge of best service practices · Strong communication skills and the ability to remain calm and confident in a busy setting · Reliable access to and from the Canary Wharf area for shift work This is a fantastic opportunity to grow within a respected hospitality venue known for its quality, energy, and supportive team culture. If you're passionate about hospitality and looking for a long-term role in a vibrant setting — we’d love to hear from you.

Job Description: Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Mental & Physical Social What to Expect Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

Full job description Senior Chef de Partie Full-time – London Fields / Mare Street, East London About the role Rocola Studio is a kitchen and bar in Hackney built around a changing programme of guest chefs, residencies, events and collaborations. We’re looking for a Senior Chef de Partie to join our permanent kitchen team and work alongside our Head Chef and visiting chefs. This is a hands-on role focused on making sure the kitchen is prepared, organised and ready for every service. You’ll be responsible for daily prep, supporting guest chefs during service, maintaining excellent cleanliness and organisation, and helping manage stock and food safety procedures. Because our menus and guest chefs change regularly, we’re looking for someone adaptable, organised and comfortable working with different styles of food and service. Key responsibilitiesPrep & service • Complete daily mise en place and prep to a high standard., • Ensure the kitchen is fully prepared and organised before service., • Work alongside and support visiting chefs during prep and service., • Adapt quickly to changing menus, ingredients and cooking techniques., • Help deliver smooth, efficient services through good communication and teamwork. Kitchen organisation & cleaning • Keep the kitchen, equipment, fridges and storage areas clean and organised at all times., • Complete daily cleaning duties and maintain high standards of hygiene., • Ensure equipment is properly cleaned, maintained and stored., • Help maintain an organised and efficient working environment. Ordering & stock control • Assist with food ordering and receiving deliveries., • Check stock levels and communicate ordering requirements., • Ensure stock is correctly stored, labelled and rotated., • Help control waste and maintain appropriate stock levels. Food safety & compliance • Complete and maintain daily fridge, freezer and food temperature records., • Follow all food safety, hygiene and HACCP procedures., • Ensure food is correctly labelled, dated, stored and rotated., • Report any food safety, equipment or maintenance issues promptly. What we’re looking for • Experience as a Chef de Partie or Senior Chef de Partie in a quality-led kitchen., • Strong preparation and organisational skills., • Good understanding of stock control and food ordering., • Strong knowledge of food hygiene and food safety procedures., • Reliable, proactive and comfortable taking responsibility., • Able to work calmly and efficiently during service., • Flexible and excited by working with different guest chefs, menus and cuisines. Other details • Full-time role based on Mare Street, East London., • Evening and weekend availability required., • Opportunity to work alongside a changing programme of guest chefs and collaborators., • Training and progression opportunities as the business grows. About us We’re the team behind Crudo and Tiny Wine, two independent London hospitality concepts built around great food, warm service and memorable experiences. Rocola Studio is our newest project: a flexible space where guest chefs, collaborations and events keep the programme constantly evolving. We’re building a place that’s creative, social and full of energy while maintaining strong operational and hospitality standards. Pay: £25,420.00-£38,000.00 per year Benefits: • Discounted or free food Work Location: In person

FRONT OF HOUSE ASSISTANT - NIGHTS LOCKE LONDON ALDGATE As a Front of House Assistant - Nights, you'll be one of the first faces our guests see, creating a warm welcome and delivering great service throughout their stay. From check-in to check-out, you'll help ensure every guest enjoys a seamless experience while supporting the wider hotel operation. If you're passionate about hospitality, enjoy working with people and thrive in a fast-paced, team-focused environment, then this is the place for you. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Welcome every guest with genuine warmth, personality and professionalism. Deliver seamless check-ins, check-outs, reservations and guest support. Share local knowledge and personalised recommendations to enhance every stay. Host our vibrant public spaces, creating a welcoming atmosphere and resolving guest queries with confidence. Provide outstanding food and beverage service across our restaurant, bar, breakfast and grab-and-go outlets. Keep our hotel looking its best, maintaining high standards of presentation, cleanliness and safety. Support events, hotel activations and work flexibly across departments to meet the needs of the business. Be a collaborative team player who brings energy, positivity and a passion for creating unforgettable guest experiences. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

We are searching for a dynamic and motivated Floor Supervisor to join our team and become part of something special. As a key leader on the restaurant floor, you will be responsible for overseeing service operations, ensuring exceptional guest experiences, and maintaining the highest standards of service throughout every shift. You will lead, support, and motivate the front-of-house team, including Waiters/Headwaiters, Commis Waiters ensuring their welfare, safety, training, and professional development. Working closely with management, you will drive service excellence, monitor performance, resolve guest concerns, and ensure smooth and efficient service delivery at all times. Benefits & Rewards: • 50% staff discount for you and up to 3 friends when dining in our restaurants., • 70% off meal during your shift,served just like to our guests., • Celebrate career anniversaries with a gift voucher to dine in our restaurants., • 'Refer a Friend' bonuses., • Career development and training, including apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • Guaranteed day off for your birthday., • Cycle to Work Scheme., • Discounts on gym memberships and access to discounts on hundreds of retailers, health, entertainment, travel, and more. About You: You have at least 1+ years of experience in a similar role and excel under pressure. You take pride in your professional approach to service excellence and are a true team player. About Us: We know how to have a good time and love what we do. The key ingredient to our success is our dedicated, talented people, and we are committed to helping them flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate diversity, searching for those who know what exceptional looks like and are ready to bring their passion and commitment to every service. It’s the Ivy way.

Hospitality & Tourism Operations Apprentice Location: London Salary: £27,000 per year Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day About the Role We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice. This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management. You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. Key Responsibilities • Support the day-to-day running of hospitality and tourism operations, • Assist with bookings, reservations and customer enquiries, • Deliver a high standard of customer and guest service, • Support front office and general administrative duties, • Help coordinate events, meetings and hospitality activities, • Assist with sales, marketing and promotional campaigns, • Support social media and digital marketing activity, • Maintain customer, booking and operational records, • Assist managers with reports, budgets and basic financial administration, • Help identify opportunities to improve customer experience and business performance, • Work with different departments to ensure services run smoothly, • Support projects relating to tourism, hospitality and business development What You’ll Develop Throughout the apprenticeship you’ll gain practical experience in areas including: • Hospitality operations management, • Customer service and guest relations, • Sales and marketing, • Events management, • Business development, • Financial and commercial awareness, • Digital and social media marketing, • Revenue and performance monitoring, • Leadership and people management, • Project management Who We’re Looking For You don’t need previous hospitality management experience. We’re looking for someone who is: • Friendly, professional and confident communicating with people, • Organised and reliable, • Interested in hospitality, tourism, events or business, • Comfortable working as part of a team, • Willing to learn and take on responsibility, • Customer focused with good attention to detail, • Interested in developing into a future management position What You’ll Receive • £27,000 starting salary, • Full-time paid employment, • Allocated paid study time alongside your role, • Practical experience within the hospitality and tourism industry, • Support from your workplace manager and university, • Opportunities to develop across operations, events, customer experience and management, • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

looking for an experienced waiter or waitress with a passion for hospitality and excellent guest service. Previous experience in a fine dining restaurant or a high-quality bistro is essential, along with strong wine knowledge, confidence in recommending wines and professional wine service skills. The ideal candidate will be friendly, well-presented and attentive to detail, with the ability to work confidently as part of a team during busy service.

Join our team at Night Tales as a Bartender Your primary responsibilities will include: • Preparing and serving a variety of beverages, both alcoholic and non-alcoholic, with skill and precision., • Providing excellent customer service to ensure a memorable experience for our guests., • Maintaining cleanliness and organization of the bar and service areas., • Handling card transactions efficiently., • Collaborating with colleagues to ensure smooth operations during peak hours. Requirements: • Previous experience in a bartending role is preferred., • Strong communication skills and a friendly demeanor., • Ability to work in a fast-paced, dynamic environment., • Knowledge of various beverage recipes and techniques is a plus. Be part of a vibrant and inclusive team dedicated to creating a positive atmosphere for everyone.

We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bartender will include welcoming customers, making coffees, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

We are looking for a friendly and experienced Waiting Staff member who is confident in making espresso-based coffees and providing excellent customer service. The successful candidate will be responsible for preparing and serving drinks, taking customer orders, delivering food and beverages, and ensuring every guest has a welcoming experience. You should be able to work efficiently in a busy café environment, have a positive attitude, and enjoy working as part of a team. Previous café experience and barista skills are essential. Immediate start available.

Hemma Social is a new independent family café and play space opening at 14 Tandy Place, East Village, Stratford, around 16–18 November 2026. Our daytime menu includes bowls, warm flatbreads, sandwiches, cheesecake and food for children. We need an experienced, hands-on café cook to take responsibility for the kitchen during their shift. You will plan and complete morning prep for the day, cook or finish menu items to our recipes, assemble and send out food orders during breakfast and lunch, and top up prep as demand changes. You will organise portions, labels, stock rotation and temperature checks; handle allergens carefully; wash up and keep the kitchen clean and ready for service. You will leave a clear handover and prepared components for colleagues serving outside your shift. You will work alongside the owner, café all-rounder and barista. We need someone comfortable preparing food independently in a compact kitchen and showing teammates the safe assembly steps they may help with. The owner keeps menu, purchasing and business decisions. You should have practical prep and cooking experience in a café, brunch kitchen, deli or similar food operation, sound food-safety and allergen knowledge, tidy working habits and availability for agreed weekend shifts. Pay: £16–£17 per hour depending on relevant experience, around 35–40 paid hours a week, mostly morning and daytime shifts including weekends. Paid pre-opening setup and training are planned before the 16–18 November opening. Planned customer hours are Monday–Friday 08:00–18:00, Saturday 08:30–18:00 and Sunday 08:30–16:00. The regular six-day rota and closed day are being finalised; your own shifts will be agreed in advance within your weekly hours. Please apply through JOB TODAY with your work history, availability, earliest start date and a short note about the food you have cooked and the prep/service you have handled independently. We can discuss reasonable interview adjustments.

Welcome to KEONBAE Barbeque & Beer. Immerse yourself in an interactive dining experience where the sizzling aroma of delectable barbeque dances in the air. Whether you are a connoisseur of Korean cuisine or a curious newcomer, KEONBAE promises an unforgettable dining encounter that celebrates the spirit of togetherness and sharing at its heart. We are seeking a skilled and enthusiastic Waiter/Waitress to join our dynamic team. Deliver exceptional service, assist guests in selecting dishes, and create a memorable dining experience. Responsibilities: • Exceptional customer service – greet warmly, attend to customers’ needs, ensuring guests leave with a smile., • Teamwork and collaboration – communication is key, working and coordinate with kitchen and rest of the team for seamless service., • Upselling and promotion – recommend specials and pairings to enhance customer experience., • Serve customers and clear tables in a timely manner, always keep the restaurant clean., • Assist in preparing the restaurant for service. Who We Are Looking For: • Previous experience in a similar role, preferably Korean Barbeque restaurant., • Passionate about Korean cuisine and culture., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment., • Team player with a proactive attitude. Benefits: • Training provided, • Team events, • Free lunch/dinner during service

53rd Floor Sky Lounge, Wardian, Canary Wharf E14 Full-time | Tips & Service Charge | Immediate start 🌆 Most bars have a view or a community. The Observatory has both - 53 floors above London. The Observatory is a Sky Bar & Restaurant on the 53rd floor of Wardian, looking out over Canary Wharf and the whole of London. It's one of the highest bars in the city - and it's exclusively for the developments residents & their guests. That last part is what makes this job different from every other Head Bartender role you'll scroll past today (well maybe the views as well). You're not serving a queue of strangers. You're looking after a community of around 1,500 residents & their guests who treat this as their local, their living room and their party venue. Regulars come in weekly. You'll know their names, their drinks and their birthdays. It has the feel of a private members' club, without the stiffness. We're looking for someone to take real ownership of it. 🚀 THE ROLE You'll help run The Observatory Bar day to day - leading the small team, keeping cocktail and service standards high, and being the face residents come to. Alongside that, the venue hosts a busy year-round events calendar: birthdays, engagements, weddings, seasonal parties and private hires, plus the events we programme ourselves. To be clear about the events side: you're the host, not the event planner. Our dedicated events team handles the logistics, the planning and the bigger productions. Your part is being the person residents talk to, helping shape the drinks and the feel of the night, and delivering it brilliantly on the day. If you've worked functions or private hires before, you'll be right at home. If you're a superb bartender who's keen to grow into that side, we'll teach you. Day to day you'll: • Lead from the front behind the bar, delivering excellent cocktails and genuine hospitality, • Take ownership of the running of the bar - standards, stock, ordering, prep and organisation, • Build real relationships with residents and be their first point of contact for bookings, • Look after resident celebrations and private hires from enquiry through to the night itself, • Lead, train and develop the team, • Work with our events team on the larger bookings and the annual events calendar, • Grow the events side of the venue and get residents using the space more, • Work with senior management on drinks menus, and where The Observatory goes next as we enter an exciting new chapter. 💥 WHAT YOU'LL GET • Tips and service charge on top of your pay., • ⏰ Sociable hours. We open at 4pm on weekdays and midday at weekends. No breakfast shifts, no 3am finishes, no split shifts., • Genuine ownership of a unique venue rather than one site among many, • 📈 Room to grow. We're a multi-site London group - Supershakes, Beringers, Lockdown, The Eleventh Hour - and we'd far rather promote from within than recruit in., • Involvement in menu development, supplier tastings and the events programme, • Staff food and drinks on shift, plus discounts across all our venues, • Support from an experienced events and senior hospitality team, • A team that actually enjoys working together, • days holiday 🔥 WHAT WE'RE LOOKING FOR • Solid bartending experience, ideally with time in a management or senior role, • Strong cocktail knowledge and consistency under pressure, • Some experience of events, functions or private hires - or real appetite to learn it, • A natural host who genuinely likes people and remembers them, • Organised, proactive and comfortable owning a space, • Calm and confident through a busy service, • Someone who cares about the details, because our regulars notice them And honestly: we're looking for someone who wants to stay. Building a relationship with a community of regulars takes time, and it's the best part of this job - but only if you're here long enough to enjoy it. If you're looking for somewhere to settle, put your stamp on and grow with, this is it. ⚡ WHY THIS ONE There aren't many jobs like this in London. One shift you're making cocktails for a couple who come in every Friday. The next you're helping them plan their engagement party, 53 floors above the city. If that sounds like the kind of place you'd like to run, we'd love to meet you. Apply now and let's have a chat 👋

We are looking for professional, reliable and flexible Event Waiters and Waitresses to support a range of corporate events and hospitality functions in London. This is a great opportunity for someone who enjoys working in a fast-paced hospitality environment and delivering an excellent standard of service. You will work alongside experienced event and hospitality teams, helping ensure guests receive a smooth and professional experience from arrival through to the end of the event. The role may include conferences, corporate receptions, private functions, dinners and other organised events. Duties and Responsibilities • Provide professional and attentive food and beverage service throughout events, • Welcome guests and provide friendly, helpful assistance when required, • Serve food, soft drinks and other refreshments according to event service standards, • Assist with setting up event spaces, tables, service stations and dining areas, • Clear tables, glassware and service areas efficiently throughout the event, • Maintain a clean, organised and presentable working environment, • Follow food hygiene, health and safety and allergen procedures at all times, • Communicate effectively with supervisors, kitchen staff and other members of the Events team, • Respond professionally to guest enquiries and requests, • Assist with opening, closing and event breakdown procedures, • Maintain high standards of personal presentation and professionalism, • Support the wider Events and Food & Beverage team wherever required What We’re Looking For • Previous waiter/waitress, hospitality or events experience is preferred, • Professional and confident when interacting with guests, • Friendly and approachable with strong customer service skills, • Good spoken English and communication skills, • Reliable, punctual and well-presented, • Comfortable working in a busy event environment, • Able to work effectively as part of a team, • Flexible with working hours and available for different event schedules, • Willing to support with different duties depending on the requirements of each event Role Details Position: Event Waiter / Waitress Pay: £13.50 per hour Location: Custom House, E16 Type of work: Corporate events and hospitality functions Availability: Flexible shifts depending on event requirements

GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Canary Wharf Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organised restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

Location: Oasis Bar, Canary Wharf Hours: Wednesday to Saturday, 5:00pm – 1:00am Employment Type: Part-time Reports To: Duty Manager About Us Oasis Bar is a vibrant and trend-led venue in the heart of Canary Wharf, known for its lively atmosphere, quality drinks, and exceptional guest experience. We’re currently looking for a reliable and presentable Toilet Attendant to help maintain high standards of cleanliness and guest service during our peak evening hours. Role Summary As a Toilet Attendant, you’ll be responsible for ensuring the cleanliness, safety, and presentation of our customer toilet areas at all times. Your role plays a key part in maintaining the high hygiene standards our guests expect and ensuring that their experience with us is both pleasant and consistent. Key Responsibilities • Maintain cleanliness of all guest toilet areas throughout the shift, • Regularly check and restock supplies (toilet paper, soap, paper towels, etc.), • Ensure bins are emptied and facilities are spotless and odour-free, • Report any maintenance issues to the Duty Manager promptly, • Provide a polite and respectful presence in the area, greeting guests warmly, • Monitor for safety or misuse and alert management if necessary, • Follow all health and safety regulations, including COSHH What We’re Looking For • A friendly and approachable manner, • Excellent attention to detail, • Ability to work independently with minimal supervision, • Commitment to cleanliness and hygiene standards, • Reliable, punctual, and well-presented, • Previous cleaning or hygiene-related experience preferred but not essential Shift Details Days: Wednesday to Saturday Hours: 5:00pm – 1:00am Some flexibility may be required for special events Benefits • A fun, welcoming team environment, • Opportunities for additional shifts and progression within the company, • Staff discounts and incentives

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Welcome guests warmly, assist with seating, and help create a friendly dining experience. Support the front-of-house team by keeping the service area organised, professional, and welcoming.

Job Description: Finance & Short-Term Rental Operations Manager Location: London | Canary Wharf – Office Based Job Type: Full-Time Accommodation: Available in Canary Wharf About the Role The London Tenant is looking for an organised, numerically confident and proactive Finance & Short-Term Rental Operations Manager to join our growing property management company. The primary focus will be managing the day-to-day financial administration of our residential property portfolio, alongside overseeing approximately 8 short-term rental properties across Central London. This is a varied role suited to someone who is excellent with numbers, highly organised and confident taking ownership of their responsibilities. Key ResponsibilitiesFinance & Accounts – Primary • Complete monthly rent reconciliation across our property portfolio., • Monitor rent payments and follow up outstanding balances., • Maintain accurate tenant and financial records., • Reconcile invoices, expenses and property costs., • Prepare landlord, supplier and contractor payments., • Produce regular arrears and finance reports., • Set up utilities, council tax, broadband and accounts for new properties., • Assist with deposits and general financial administration. Short-Term Rentals • Manage approximately 8 short-term rental properties., • Manage Airbnb and Booking.com bookings and guest communication., • Monitor pricing, calendars and occupancy., • Coordinate cleaners, check-ins and check-outs., • Handle guest queries, complaints, refunds and claims., • Coordinate maintenance with our property management team., • Identify opportunities to improve occupancy and revenue. About You • Experience in finance, accounts, bookkeeping or financial administration., • Strong numerical ability and attention to detail., • Confident using Excel and Google Sheets., • Highly organised, proactive and able to work independently., • Excellent written and verbal communication., • Trustworthy and comfortable handling financial information., • Property, hospitality or short-term rental experience is advantageous., • Airbnb, Booking.com or Guesty experience is advantageous but not essential. What We Offer • Competitive salary based on experience., • Accommodation available in Canary Wharf., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy from day one. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a portfolio of over 100 residential portfolio across London alongside a collection of premium short-term rental properties. Work Location: In person – London | Canary Wharf