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Vehicle Technicians, \n Would you like 33 days holiday? Enjoy a fantastic Basic salary, bonus, and benefits package? Receive ongoing training and regular salary increases? \n Working on behalf of one of our valued clients based in the Dagenham area,The Recruitment Solution have an opening for an experienced Technician/Mechanic. This is a fantastic opportunity, you will get the chance to inspect, service, repair, and test some of the most advanced vehicles on the road and you will also be working for one of the TOP 25 Sunday Times 'Best Big Companies to Work For'. \n Our clients, have many sites across the UK and their aim is to grow and retain the best people and this means that they invest in their employees. From personal development plans and e-learning to internal and external courses, they will give you the training you want, to grow with them with your own training plan. \n Vehicle Technician Benefits: \n • Industry leading package bonus scheme with uncapped earnings \n • 33 days annual leave, in addition to an annual leave purchase & sale scheme \n • Pension Scheme & Life Assurance \n • Vehicle purchase scheme \n • Discount on Service, Bodyshop and Parts \n • 1 day each year to volunteer for a charity of your choice \n • Childcare voucher scheme \n • Cycle to work purchase scheme \n • Discounted Gym membership \n • Access to Perks at Work discount website \n Technician Requirements: \n • City & Guilds or NVQ equivalent level 2 or 3 in Vehicle Maintenance \n • Full valid driving licence held for a minimum of 6 months \n • Evidence of 'Right to Work in the UK' \n • Ability to manage processes, administration, and paperwork \n • Must possess own tools. \n Our client is happy to discuss options of flexible working. \n They encourage applications from people with diverse backgrounds and experiences. \n They want all work colleagues to bring their whole self to work and that starts with you. \n This is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role \n To find out more or to apply for this vacancy you can email or why not call Daniel directly on . \n If you are looking for a fantastic opportunity and would like to join this highly successful motor company, then apply today! \n We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. \n Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Registered Team Manager An exciting opportunity to join Certitude as a Registered Team Manager as we continue to grow. Salary: £40,005 per annum Hours: 37.5 hours Job Type: Permanent - Full Time Location: Romford (RM6, Redbridge) Benefits - A stimulating work environment full of opportunities to learn and develop - 25 days annual leave + bank holidays & enrolment onto a pension scheme - 24-hour Employee Assistance - Paid Enhanced DBS - Eye care vouchers - Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase About the role As a Registered Team Manager, you will be responsible for leading a registered care home, which provides support to people with a range of low to high learning disability and nursing support needs. Duties will include: - Actively lead the teams development by actively coaching and training colleagues in person-centred support practices and approaches. - Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s), involving their families, wherever possible, and ensuring decisions are accurately recorded. - Lead and manage the team to support personalised rota planning (inclusive of day, night and overnight activity), ensuring shifts are proactively designed to maximise opportunities for people in response to their needs, interests and goals. - Manage overall key work with individual(s) developing their support plan through the referral, assessment and review stages of person-centred planning. Understanding their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life. - Ensure that all the key quality indicators and safety measures are met, audits are carried out as required, resources are managed efficiently, and concerns are followed up swiftly. - Ensure high-quality standards and compliance with all CQC regulations, organisation policies and specific agreed ways of working in the service, including Right Support, Right Care, Right Culture guidance. About you To be a Registered Team Manager, the following are essential: - Experience of supporting people with learning disabilities. - Knowledge of CQC Regulations, Essential Care Standards, Safeguarding and regulatory frameworks. - Able to lead, manage and motivate the team you work with and embed Certitude values and behaviours within the team. - Track record of enabling choice and control to be a reality for people with learning disabilities. - Experience of leading teams to embed person-centred working. - Understand the challenges that are likely to be faced by many people with disabilities. About the Organisation We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude. Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours. Do you want to be a Team Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please contact us. contraAll our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community. We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered. Team, Manager, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Romford, Registered, Care TPBN1_UKTJ

HEAD CONCIERGE Rendall & Rittner £32,000 - £33,000 Discovery Dock West - E14 9RT 4 on, 4 off 0700 - 1900 DEVELOPMENT DETAILS Youll be the face of a luxury residential community in the heart of Canary Wharf, home to around 200 apartments and a discerning resident mix of professionals and families. The development benefits from a 24-hour concierge, high-spec leisure facilities including gym, pool and spa, and secure parking, creating a premium, hotel-style environment. With South Quay DLR, Canary Wharf Underground and the Elizabeth line close by, the setting is fast-paced, well-connected and service-ledideal for a Head Concierge who enjoys delivering exceptional experiences in a polished front-of-house environment. ROLE EXPECTATIONS You will lead the concierge function, setting the tone for five-star service at reception while coordinating a small team to keep operations smooth and secure. Most days youll balance people-focused front-of-house duties with behind-the-scenes coordinationmanaging deliveries, contractors, resident requests and building standardswhile acting as the go-to point for queries and escalation. WHAT SUCCESS LOOKS LIKE Residents consistently praise the concierge team for responsive, friendly and solution-focused service. The reception and lobby present flawlessly at all times with clear standards and checklists followed. Rosters, handovers and daily logs are accurate, timely and support seamless 24/7 coverage. Incidents, access control and health and safety procedures are managed calmly and by the book. Contractors and deliveries are coordinated without disruption to residents or security. Team members are well-briefed, supported and continuously improving through your coaching. HOW YOU'LL SPEND MOST OF YOUR TIME Leading by example at the front desk: welcoming residents and visitors and resolving queries quickly. Overseeing team shifts, handovers, daily briefings and allocating tasks to meet service priorities. Managing parcel rooms, key control, access passes and vigilant lobby and CCTV monitoring. Coordinating bookings for amenities, move-ins/outs, parking and resident services. Liaising with contractors and the building management team to schedule works and maintain standards. Maintaining accurate records: incident reports, logs, permits to work and compliance checklists. WHO THIS ROLE IS FOR You take pride in creating a calm, polished and professional front-of-house experience. Youre a natural organiser who thrives on structure, clear processes and timely follow-through. You communicate clearly and empathetically, building trust with residents, visitors and colleagues. You stay composed under pressure and make sound decisions in fast-moving situations. You enjoy coaching others, giving feedback and fostering a supportive team culture. EXPERIENCE THAT HELPS Leading a concierge, front-of-house or guest services team in residential, hotel or corporate settings. Working within luxury environments with high service expectations and attention to detail. Using property management systems, access control, CCTV and parcel management software. Coordinating contractors, permits to work and basic health and safety procedures. Handling incidents, complaints and escalations with confident, practical problem-solving. WHAT WE OFFER 16 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform* subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on service leadership, front-of-house standards, building operations, problem-solving and scenario-based customer interactions We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check. TPBN1_UKTJ

Chingford FWC | Fitness & Wellbeing Club | Permanent contract | Part time 16 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. As we expand our team, we're looking for passionate individuals to help deliver an exceptional fitness experience for our members. This is your chance to play a crucial role in our journey while advancing your career in a supportive environment. As a Duty Manager at our gym, you'll bring demonstrable sales experience and the ability to quickly get to grips with our business. You're enthusiastic, with excellent communication skills and a collaborative spirit. You have a 'can do' attitude and you share our passion for excellent customer service. • Be responsible for the smooth running of our club; including the opening and closing the club when on shift, • Prioritize Member Satisfaction, Engage with our members, fostering happiness and building strong relationships., • Lead by example, support and guide your colleagues while upholding the highest quality standards., • Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides, • Oversee health and safety protocols, addressing any issues swiftly and effectively., • Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. #J-18808-Ljbffr

Senior Service Advisor, Renault Romford (RM3), £36,750 pa basic salary, OTE £44,100 pa + ECOS Car Join Our Aftersales Team at Renault Romford Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required We're keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am–12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Renault Romford (RM3) £36,750 pa basic salary, OTE £44,100 pa + car Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required We’re keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Monday to Friday, 8:00am-6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am-12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme #J-18808-Ljbffr

Department: Senior Management and Leadership Employment Type: Permanent - Full Time Location: Lily Close Compensation: £14.95 / hour Lily Close is located in Rainham, Essex. It offers residential support for nine males and females with a primary learning disability diagnosis. We are located within a gated community, off a main road. Our team are dedicated to improving the health and wellbeing of the people we support, providing them with the skills needed for them to live a healthier and happier life back in the community. Are you passionate about delivering outstanding care and inspiring others? We’re looking for a compassionate Deputy Home Manager to support the Home Manager in leading our dedicated team. You’ll help ensure our home remains a safe, warm, and welcoming environment for residents and families while guiding and supporting colleagues to deliver the highest standards of care. This role is ideal for an experienced care leader who is confident making decisions, committed to team development, and ready to take the next step in their career. This role is split to do 20 hours supernumerary and 20 hours on the floor. • Supporting the Home Manager to make sure our home runs smoothly and always meets regulatory standards (CQC/RQIA)., • Leading, guiding, and inspiring the senior care team to provide outstanding, person-centred support., • Building strong relationships with residents, families, colleagues, and external professionals., • Holding regular staff meetings, keeping communication open and positive., • Helping new staff settle in with thorough inductions, ongoing training, and plenty of encouragement., • Overseeing risk assessments and safety checks to make sure our home is safe and compliant., • Playing a key role in quality checks and audits, always looking for ways we can improve., • Working alongside regional managers to develop and introduce new ideas and services., • Ensuring our staff feel valued, supported, and motivated to do their very best. Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. About You: • Experience as a Senior Support Worker, Team Leader, or Deputy Manager, with readiness to take the next career step., • A natural leader who is approachable, supportive, and skilled at bringing out the best in others., • Passionate about delivering high-quality care, with a strong understanding of its importance to residents and their families., • Organised, proactive, and confident in managing the operational side of care, including risk assessments, audits, and compliance., • Most importantly, you care deeply about people — both the residents we support and the colleagues you’ll be working alongside. We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us. • Contributory pension scheme, • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme), • Access to development opportunities, • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel, • Leadership & management development, • Long service award, • Refer a friend bonuses, • Relocation support (including payment for accommodation or moving costs) up to £3000 (Terms apply) Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. #J-18808-Ljbffr

Senior Service Advisor Renault Romford (RM3) £36,750 pa basic salary, OTE £44,100 pa + car Join Our Aftersales Team at Renault Romford Renault Retail Group is looking for an experienced Senior Service Advisor to join our Aftersales operation at Renault Romford, located on the Southend Arterial Road in Harold Wood (RM3). This is a key position within our Service department, combining customer service, workshop coordination, and senior-level support responsibilities. Working alongside the Aftersales Manager, you'll help maintain high standards of customer satisfaction, operational efficiency, and manufacturer compliance across the Service operation. In addition to the core Service Advisor responsibilities, you'll provide day-to-day support to colleagues, assist with workshop control activities, support departmental processes, and act as a senior point of contact when required. Renault Romford is a busy Renault and Dacia retailer with an established customer base, strong workshop throughput, and a dedicated Aftersales team committed to delivering excellent customer service. What You'll Do • Welcome customers and guide them through the vehicle servicing and repair process, • Book vehicles into the workshop and accurately record customer requirements, • Provide estimates, explain work requirements, and obtain authorisation for additional repairs where required, • Liaise with Technicians, Workshop Control, and Parts colleagues to support efficient workshop operations, • Keep customers informed of vehicle progress throughout the day, • Arrange courtesy vehicles and customer collection appointments, • Prepare invoices and explain completed work to customers clearly and professionally, • Process warranty repairs in accordance with manufacturer standards and procedures, • Provide guidance and support to Service Advisor colleagues when required, • Assist with workshop control activities and departmental administration, • Support customer satisfaction initiatives and manufacturer performance objectives, • Deputise for the Aftersales Manager when required What We're Looking For We're keen to hear from candidates with current or recent experience as a Senior Service Advisor, Assistant Service Manager, or highly experienced Service Advisor within a franchised automotive dealership environment. You should be comfortable managing customer expectations, supporting workshop operations, and balancing commercial performance with excellent customer service. Strong organisational skills, attention to detail, and the ability to communicate effectively with customers, Technicians, and colleagues are essential. Experience using CDK Drive, Kerridge, ADP Autoline, Keyloop, or similar dealer management systems would be advantageous. Driving Licence Requirement: A full UK driving licence (manual and automatic vehicles) is essential for this role, as occasional movement of customer and courtesy vehicles may be required. Hours & Pay Monday to Friday, 8:00am–6:00pm with a 1-hour lunch break. This role also participates in an alternate (1-in-2) Saturday morning rota, working 8:30am–12:30pm. Basic salary is £36,750 pa, with OTE of £44,100 pa that is achievable and regularly reached. Our bonus structure rewards a combination of departmental performance measures including turnover, manufacturer performance standards, and customer satisfaction outcomes. In addition, individual commission opportunities are available through selected Aftersales product sales. Company Benefits • Access to a tax-efficient new car scheme (ECOS/ECOP), • High-spec insured vehicles available from competitive monthly rates, • Vehicles replaced annually, • Family Car Scheme, • Available for close family members, • Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service, • Vehicles replaced annually, • Car insurance included on both schemes, • 33 days' annual leave including Bank Holidays (option to buy or sell additional days), • Pension scheme with life assurance, • Staff discounts on vehicles, parts, servicing, and accessories, • Share Incentive Scheme, • Mortgage and pension advice seminars, • Excellent manufacturer training and clear career development opportunities, • Cycle to Work scheme, including e-bikes, • Discounted gym membership, • Enhanced Maternity and Paternity policies, • Eye test voucher scheme How to Apply Click Apply and follow the instructions to upload your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates. No agencies please. JBRP1_UKTJ