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FRAEGRA — OVERVIEW Fraegra is a modern fragrance boutique built on hospitality, craft, and emotional intelligence. We curate the world’s most compelling niche and heritage fragrance brands and present them through residential retail, calm, tactile, intentional spaces where guests are welcomed as individuals, not transactions. At Fraegra: • Service is measured by how people feel, not how fast we move, • Expertise is shared through storytelling, not superiority, • Luxury is quiet, human, and deeply personal Fraegra exists to become a place guests return to because it feels familiar, thoughtful, and consistently exceptional. FRAEGRA | KING STREET, MANCHESTER Opening March 2026 Our King Street boutique is Fraegra’s northern flagship, a destination for those who value discernment over noise, craft over trend, and care over theatre. We are now building the founding leadership team who will set the standard for every Fraegra store that follows. THE ROLE — ASSISTANT BOUTIQUE MANAGER The Assistant Boutique Manager is the engine of consistency on the shop floor. You are a senior presence, trusted by the Boutique Manager, respected by the team, and felt by every guest. You lead by example, protect standards in real time, and ensure the Fraegra experience is delivered beautifully, even when the store is busy. This role is for someone who understands that luxury lives in the details and that great leadership is often quiet, observant, and precise. You will be known for: • Being a visible, calming leader on the floor, • Delivering and role-modelling exceptional consultations, • Supporting and coaching Fragrance Sommeliers day to day, • Protecting the Fraegra customer journey in every interaction, • Building meaningful client relationships and repeat visits, • Using sales and stock insight to maintain strong trading discipline, • Acting as the Store Manager’s trusted second-in-command You balance commercial awareness with human judgement and you care deeply about how the store feels, not just how it performs. HOW YOU WORK • You follow playbooks, not scripts, • You notice when standards slip and address them calmly, • You understand discretion, pacing, and emotional intelligence, • You treat client data as memory-keeping, not administration, • You are comfortable stepping up, stepping in, and holding the line This is not a role for someone waiting to be told what to do. It is a role for someone ready to lead. APPLICATION DETAILS Please include in the body of your email: • Your full name, • Where you currently live, • Your answers to the three questions below Please attach: (cc: APPLICATION QUESTIONS (Please answer all three) How do you support high standards on a shop floor without creating pressure or tension? What does great leadership look like when you are not the most senior person in the room? Tell us about a time you noticed something small that made a big difference to a customer’s experience.

A premier hospitality brand located in Manchester is seeking an experienced Assistant General Manager to oversee day-to-day operations and enhance guest experiences.The successful candidate will have 3-5 years in hospitality management and lead a diverse team to ensure service excellence.Responsibil

A leading hospitality company in Manchester is seeking a Guest Service Agent to provide outstanding service to guests and assist with check-ins and check-outs.The role requires previous hotel guest service experience and involves working various shifts including weekends.Join a supportive team dedic

Job Description Were Hiring: Night Receptionist Ensure every guest feels welcome and secure while delivering exceptional service through the night at Holiday Inn Manchester City Centre.If you enjoy providing a warm, professional welcome, handling guest enquiries, and keeping operations running smoot

A leading hospitality company seeks a Maintenance Supervisor for its property in Manchester. This role involves overseeing the maintenance department, responding to guest requests, and managing staff to ensure quality service.

We have an opportunity for a service-minded Guest Relations Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and mentor new hires, setting them up for success in the most productive ways.

A leading hospitality brand in Manchester seeks a Floor Manager to lead large teams and ensure exceptional guest experiences. The role involves maintaining high service standards, coaching team members, and fostering an inclusive and supportive work environment.

The role involves overseeing hotel operations during night hours, ensuring excellent guest service and maintaining brand standards. The position offers competitive compensation with an extensive benefits package, including medical healthcare and discounted stays across the company’s brands.

A leading outsourced hotel services company is looking for a Housekeeping Manager in Manchester to enhance room cleaning productivity, manage a team, and ensure exceptional guest experiences.Candidates should have prior housekeeping experience, be able to deliver consistent service, and possess stro

This role involves coordinating private dining and special events, ensuring exceptional service and continuous improvement based on guest feedback.

Manage and develop Duty Managers, Reception Manager, Night Manager and Head Concierge, coaching them to elevate service delivery across all guest touchpoints. Operations Manager – Dakota Manchester Airport (opening summer 2026). Support the Hotel Manager in leading and inspiring the team across al

A leading fast-food franchise in Manchester is seeking a Department Manager to oversee operations in guest service, kitchen, and people departments.

Find out today what a career at the DoubleTree By Hilton Hotel Manchester Downtown with Pyramid Hotel Group can mean for you!What you will have an opportunity to do:FRONT DESK GUEST SERVICE AGENT – FULL TIMEJob Responsibilities* Provide outstanding service to our guests* Passion for guest

We have an opportunity for a service-minded Guest Relations Manager to lead and inspire our great-natured service team. Our Assistant Front Office Manager will train, supervise and help mentor new hires, setting them up for success in the most productive ways.

A luxury hotel brand is seeking an Assistant Front Office Manager in Manchester. The successful candidate will supervise the front office team, ensuring top-notch guest service. Responsibilities include managing team dynamics, handling guest requests, and ensuring efficient front office operations.

A leading hospitality service provider in Manchester is seeking a dedicated Team Leader.You will play a key role in shaping team culture and maintaining high operational standards while managing the floor during events.Responsibilities include overseeing bar operations, enhancing guest experiences,

A popular hospitality provider in Altrincham is seeking a Multi-Site Duty Manager to lead operations.

A luxury hotel brand in Manchester is seeking a Guest Relations Manager to lead and motivate the service team.

Restaurant Supervisor - Luxury Beach Club in Greece - Summer 2026 Seasonal Contract | May - October 2026 | Zakynthos, Greece About The Peligoni Club The Peligoni Club is a family-run members’ club on the beautiful island of Zakynthos, Greece. With guests spending most of their holiday at the club, our restaurants play a huge part in shaping their experience. We operate four unique outlets: • The Terraces – fire-cooked dishes served for lunch and dinner, • Tasi – sea-view breakfasts and relaxed Mediterranean lunches, • Mikro Nisi – our modern Greek fish taverna on the coast About the Role We’re looking for enthusiastic and experienced Restaurant Supervisors to join our front-of-house leadership team across all four restaurants. Reporting to the Restaurants & Events Manager, you’ll help lead the day-to-day running of the restaurant, support the team through busy services, and ensure guests enjoy a warm, polished and memorable dining experience. This is a hands-on role suited to energetic, service-driven hospitality professionals who thrive under pressure, enjoy leading a team and take pride in creating a positive, uplifting atmosphere. Whether supervising breakfast at Tasi, lunch at The Terraces, dinner at Mikro Nisi or supporting the Deli Kitchen’s daytime service, you’ll play an essential part in the guest experience. Key Responsibilities • Support the Restaurant & Events Manager with daily operations across your assigned restaurant., • Act as Maitre’D during service, confidently leading the front of house team., • Ensure dining areas are well presented, organised and guest-ready., • Train, develop and motivate staff to deliver exceptional service throughout the season., • Maintain clear, timely communication of menus, specials and dietary information., • Work closely with the kitchen and other F&B teams to ensure smooth service., • Respond to guest requests and resolve issues with professionalism and care., • Provide menu and wine recommendations with strong product knowledge., • Understand and manage dietary requirements and allergy considerations., • Support other restaurants and F&B outlets when required., • Uphold cleanliness, hygiene and presentation standards across all service areas., • Ensure bills are accurate and processed correctly., • Build warm, friendly relationships with guests and confidently talk about the club. You will be someone who is: • A confident, supportive leader who enjoys developing a team., • Warm, approachable and excellent with guests., • Organised, proactive and able to think clearly under pressure., • Highly attentive to detail with a strong sense of service quality., • A strong communicator who collaborates well with other departments., • Flexible, adaptable and ready to embrace a busy summer season., • At least 2 years’ experience in a restaurant environment., • Previous supervisory experience., • Strong food and beverage knowledge., • Barista qualification or proven barista training., • Experience with EPOS systems, cash handling and till reconciliation., • WSET Level 2 or 3 (desirable)., • Up-to-date Basic Food Hygiene Certificate., • First Aid Certificate (desirable). As a Restaurant Supervisor at The Peligoni Club, you’ll play a key role across one of our four vibrant restaurants, helping shape memorable guest experiences and leading a friendly, talented front of house team. You’ll work in a stunning island setting, be part of a supportive community and enjoy a fun, rewarding summer season.

As a Shift Manager, you’ll be at the heart of the action—leading the team, serving our iconic food, and making sure every guest leaves with a smile. Leading the team during shifts to deliver great food and service. Running daily pre-shift briefings and setting clear priorities.

You'll be Neilson's customer service ambassador, ensuring we consistently deliver a premium holiday experience. Previous experience in customer service within the hotel and hospitality industry is crucial. A solid understanding of excellent customer service practice.

Join a vibrant team in the food and beverage industry and contribute to the restaurant's excellent service standards.

A leading service provider in the United Kingdom is seeking a Hospitality Assistant to deliver exceptional customer service. Responsibilities include greeting guests, ensuring a personalized experience, and maintaining a positive brand image.

A well-known hotel chain in Greater London is seeking a Bar and Restaurant Manager who will oversee daily operations, lead staff, and maintain high service standards.

A leading hospitality company in Greater London is seeking a General Assistant to provide exceptional customer service and maintain high standards in a coffee bar environment. Candidates should have a friendly personality, good communication skills, and a passion for service.

A Guest Service manager is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards :. Job Title: Guest Service Manager. GUEST SERVICE MANAGER JOB DESCRIPTION.

Responsibilities include fostering a welcoming atmosphere, providing excellent customer service through technology, and maintaining visual standards.

This role involves managing a dedicated team, enhancing guest experiences, and overseeing daily operations. The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities.

A luxury hotel in London is seeking a Security Officer to ensure the safety and security of guests and staff through regular patrols and surveillance.

A leading hospitality firm located in Greater London is looking for an experienced Hospitality Leader to elevate service standards and operational excellence in their restaurants. The candidate should have over 5 years of experience in high-volume, full-service dining and a strong background in fina

This role offers a dynamic work environment with a focus on delivering exceptional service and guest satisfaction, contributing to an enjoyable stay for all visitors. The ideal candidate will have strong organizational skills, a commitment to high standards, and the ability to engage positively with

A leading hospitality service provider in the United Kingdom is seeking a passionate Hospitality Assistant to deliver exceptional customer service. In this role, you will greet guests, serve meals, and ensure a seamless dining experience.

Responsibilities include maintaining tea and coffee points and providing excellent customer service.

Join a team committed to providing extraordinary service and enjoy employee discounts and training opportunities. A luxury hotel chain located in Knutsford is looking for a Club Lounge Supervisor to manage daily operations and maintain high service standards. The successful candidate will have prove

A vibrant restaurant in the East Midlands is seeking a Duty Manager to join their dynamic team.The role involves ensuring proper staffing, enhancing client satisfaction, and maintaining effective communication between teams.Ideal candidates should demonstrate flexibility and a commitment to customer

As our Nights Guest Service Assistant you’ll be responsible for providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations. Customer service skills: You should be friendly, welcoming, and able to handle guest inquir

You will contribute to maintaining a vibrant atmosphere during events and ensure guests receive a seamless service throughout their visit. This part-time role focuses on enriching the guest experience by issuing tickets and safely storing items.

The successful candidate will oversee bar operations, ensuring high-quality service and compliance with regulations. A warm personality, excellent leadership skills, and a commitment to customer service are essential. This full-time position offers a competitive salary of up to £34,000, plus additi

A leading hospitality service provider in London is seeking a Hospitality Assistant to deliver exceptional service at events.

You will lead and coordinate the team, enhance guest experiences, and maintain high service standards. A prestigious hotel in London is seeking an experienced Floor Manager to oversee the restaurant floor during service.

Join a dynamic team dedicated to providing excellent service and creating memorable experiences for guests at their London location. A leading global hotel chain is seeking a dedicated individual for a full-time role focused on guest services. Responsibilities include processing check-ins, training

A leading yoga retailer is seeking a Sales & Service Manager to join its team in Greater London. This critical position involves driving business success and delivering exceptional guest experiences.

A prominent hospitality company in London is seeking a Hospitality Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have a passion for food and service excellence, strong leadership skills, and the ability to supervise and mentor teams.

A prestigious hospitality service in Greater London is looking for a Hospitality Assistant to support the Retail Manager in delivering exceptional service.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll manage guests over multiple arrival days and ensure everyone has an equally exceptional holiday experience.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You'll be a visible and physical presence during mealtimes, coffee mornings, bar afternoons, and social events - These are essential occasions for guests t