Guest service jobs in BootleCreate job alerts

Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service. Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

Operations Manager – Leading American Chicken QSR Concept North West England | Up to £60,000 + Bonus + Car Allowance An exciting opportunity has arisen to join a leading American chicken QSR concept as an Operations Manager, overseeing a high-performing portfolio of restaurants across Manchester, Liverpool and the wider North West. This is a key field leadership role within a fast-growing branded restaurant business that is entering a significant phase of UK expansion. With strong investment behind the brand and an ambitious pipeline of new openings, this is an excellent opportunity for a commercially driven multi-site operator who wants to make a real impact. The Role As Operations Manager, you will take full ownership of a region of 8+ high-volume restaurants, leading General Managers and their teams to deliver outstanding commercial results, operational standards and guest experiences. You will be responsible for: • Full commercial accountability across sales, labour, profitability and controllable costs, • Leading, coaching and developing General Managers across your region, • Driving consistent execution of operational and brand standards, • Improving performance across both established and newly opened restaurants, • Supporting the successful launch and mobilisation of new sites, • Partnering with central support teams to deliver operational improvements and business initiatives Commercial Performance You will take ownership of regional performance and ensure each restaurant delivers against its commercial targets. Key areas of focus will include: • Delivering weekly and monthly KPIs across the region, • Driving sales growth through strong operational execution, • Managing labour percentages, waste and controllable costs, • Improving restaurant-level profitability, • Identifying performance opportunities and implementing clear action plans Leadership & People People leadership will be at the heart of the role. You will: • Build a strong, accountable team of General Managers, • Coach and develop restaurant leaders to improve performance, • Create a high-energy, performance-led culture across the region, • Identify and develop future leaders as the business grows, • Address underperformance quickly, fairly and effectively, • Build strong succession plans across your restaurants Operational Excellence You will ensure every restaurant delivers consistently against the brand's operational expectations. This will include: • Maintaining excellent food quality, service and restaurant standards, • Driving consistency in guest experience, • Ensuring compliance across food safety, health & safety and audit requirements, • Identifying operational challenges and implementing sustainable solutions, • Sharing best practice across the region Growth & New Openings With a strong pipeline of new restaurants planned, you will play an important role in the continued growth of the business. You will: • Support new restaurant openings across the North West, • Ensure teams and restaurants are operationally ready for launch, • Help recruit, train and develop leadership teams for new locations, • Work closely with central functions during rollout and mobilisation activity, • Embed strong operational standards from day one About You We are looking for an experienced multi-site hospitality operator who thrives in fast-paced, high-volume environments. You are likely to have: • Experience as an Operations Manager, Area Manager or similar multi-site leader within QSR or fast-casual restaurants, • Responsibility for 8+ high-volume sites, • Strong commercial awareness and a clear understanding of restaurant P&Ls, • A proven track record of improving sales, profitability and operational performance, • Experience leading and developing General Managers, • Strong coaching, communication and accountability skills, • Experience within a fast-growth branded hospitality business, • Exposure to new restaurant openings or regional expansion, • A hands-on leadership style and the ability to operate effectively in the field What's on Offer? • Salary up to £60,000, • Performance-related bonus, • Car allowance, • Opportunity to join a leading American chicken QSR concept during a major growth phase, • Strong investment and an ambitious UK expansion programme, • Significant exposure to new openings and multi-site development, • Clear progression opportunities into Regional and Senior Operations leadership roles If you are an ambitious multi-site operator looking to join a high-growth restaurant brand where you can directly influence performance, people and expansion, this is an opportunity worth exploring. #J-18808-Ljbffr

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the caf s, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Senior Events & Operations Manager to join our team at Royal College of Physicians. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. • Support the General Manager with the day-to-day running of a busy conference, events, hospitality and banqueting venue, deputising in their absence., • Lead, motivate and develop front-of-house, events, porter and casual staffing teams, promoting a high-performing and customer-focused culture., • Oversee the delivery of conferences, meetings, hospitality and banqueting events, managing events of up to 600 delegates and hospitality functions of up to 200 guests., • Ensure all client requirements are delivered to the highest standard, building strong relationships and providing exceptional customer experiences., • Manage venue presentation, event set-up, cleanliness and operational standards across all public areas and event spaces., • Support recruitment, training, rotas, performance management and workforce planning to ensure operational excellence., • Control labour costs, operational expenditure and venue resources while identifying opportunities to improve efficiency and profitability., • Drive continuous improvement initiatives, enhancing service delivery, operational processes and customer satisfaction., • Ensure compliance with all health & safety, food safety, licensing, HACCP and company policies, maintaining a safe and compliant working environment., • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers, • Free meals, • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families #J-18808-Ljbffr

Are you someone who takes pride in creating a welcoming and sparkling-clean environment? We are searching for a dedicated and detail-oriented.B&P and our group including wagamama.It's never too early to start saving for the future with a NEST pension.Great discounts via Perks on Tap, saving you mone

Delivering outstanding customer service that leaves a lasting impression. Long service awards that recognise and celebrate your commitment.

A genuine passion for health, wellness and customer service. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you. Complimentary gym membership for another person (after 2 years service).

Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests. Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations. Our mission is to help guests experience the city on their own terms - combining indepe

Your professional and engaging customer service, along with your high energy and infectious enthusiasm will ensure our customers have an enjoyable, excellent value-for-money experience with every visit. Great customer service, with the ability to communicate at all levels. Could you help us create l

Long service awards - Vouchers/Extra money.

Embrace a hands-on role maintaining the highest standards of cleanliness and presentation across guest rooms and public areas. Basic English language skills to communicate with colleagues and guests. Clean and tidy guest rooms and bathrooms to Staycity standards, change bed linen, replenish amenitie

Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinke

Take ownership of your role with enthusiasm and pride, working across our Food & Beverage spaces, providing excellent guest service at all times. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinke

Our Site Director Stephen is looking for someone with genuine passion for customer service who takes pride in ensuring everyone leaves with a smile. Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and recognised as one of the top 25 Best Big Com

Provide friendly and helpful guest experiences, assisting with information on guest queries. Join our One Great Team here at Haven as a Security Team Member, where you'll be maintaining a safe & secure environment for our guests, owners and team. We are seeking an energetic and enthusiastic SIA Door

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Adaptability: Ability to res

Produce high-quality dishes consistently to specification for our guests. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. We need our team to engage confident

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Make a good first impression

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.

We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay.

Optional pension plan Additional days holiday with length of service up to five days. As a Team Member for Hollywood Bowl Group, you will be at the very centre of the customer’s journey! No two shifts are the same, Your professional and engaging customer service, along with your high energy and in

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.

We’re looking for friendly, confident team members who are passionate about delivering great guest service. Welcoming guests with warmth and professionalism on arrival. Supporting with guest requests and resolving concerns courteously.

Customer service focused, demonstrates a determined and committed approach to quality of standards and cleanliness.

We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos.

Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop***.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

To assist in the provision of a high quality cleaning service within Council buildings.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools (Health and Nutrition (Scotland) Act 2007) and assisting

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

You must have ability to motivate staff and demonstrate initiative, ability to form positive relationships with service users and colleagues and to work as part of a team, ability to communicate effectively and clearly with services users, colleagues and managers both verbal and in writing with a re

To assist in the provision of a high quality cleaning service within Council buildings.

Our clubs are built on high-quality facilities, exceptional service and an environment where people can train with confidence.

We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay.

Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations. Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests. Be kind & treat everyone with respect: Strive for an atmospher

Serve up good vibes - greet every guest like they're family. Care about quality - of the food, the service, and the team.

Join the UK's Favourite Parcel Delivery Company!.Christmas Incentive 2026 - Earn an EXTRA 50p for every stop***.To qualify and be paid before Christmas Eve, simply:.Deliver parcels on our busiest days.At DPD, we provide the tech, start up support, and steady volume you need to build a high-earning r

Serve up good vibes - greet every guest like they're family. Care about quality - of the food, the service, and the team.

You will confidently direct guests to our self-service terminals, stepping in to provide hands-on assistance the second they look confused or frustrated. We are all about personality, genuine connections, and creating great experiences for our guests and each other. We care about our impact on guest

Service at Zizzi isn't about scripts. From the first hello to grating cheese like a pro, you'll ensure our guests have a feel-good experience. Use your individuality to spot small details that can make a big difference to your guests' experience - like a surprise treat on a big day.

Free annual guest experience for you and a guest. Experience within a hospitality, customer service, or guest-facing environment. As a Night Team Member, you will be responsible for maintaining the highest standards of guest service, safety, and presentation throughout the hotel during overnight shi

You should have experience in underground service detection using tools such as CAT and Genny, alongside a strong awareness of health and safety practices.