Liverpool
We are looking for a skilled and customer-focused Joiner to join HMS, part of Torus Group. You’ll play a key role in delivering a high-quality, efficient and responsive service to our customers, working across occupied and void properties. You’ll carry out a wide range of joinery works and associated multi-skilled tasks, contributing to our “one job, one visit” approach while maintaining the highest standards of workmanship, safety and customer care.What You Will Be Doing: • Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works, • Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery, • Plan and organise work effectively to meet priority response times and performance targets, • Work within scheduled appointment systems, liaising directly with customers and colleagues, • Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines, • Supervise and support apprentices or trainees when required, • Use IT and mobile devices to receive instructions, complete work orders and order materials, • Ensure accurate completion of all documentation and system updates, • Drive and maintain a company vehicle, stock and equipment responsibly, • Manage materials efficiently, minimising waste and delays, • Comply fully with Health & Safety requirements and safe systems of work, • Participate in training, development and competency programmes, • Work collaboratively with schedulers, planners, customer liaison officers and contractors, • Take part in an out-of-hours rota when required (additional payment applies)What We’re Looking For:, • NVQ Level 2 (or equivalent) in Joinery or relevant craft discipline, • CSCS card at the appropriate level, • Experience in multi-skilled trade activities, • Full UK or EU driving licence, • Completed apprenticeship (time served), • Proven experience in joinery, building maintenance and construction, • Strong customer service skills, • Ability to work independently with minimal supervision, • Good communication skills and a customer-focused approach, • Experience supervising or supporting apprenticesInterview Process:, • Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview.Additional Information:Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:, • Right to work verification, • Qualification certificate check, • 2x Completed references, • OH Health Questionnaire – Fit For Work, • DBS check (if required for role), • Completion of all new starter documentation including signed T&C’sPlease note, we reserve the right to close this vacancy early if we receive a high volume of applications.REF-228 030