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Breakfast ChefWindsor | £29,500 + share of service charge + benefitsEarly starts, a busy breakfast service and the chance to make a real impact in a well-established hotel kitchen.Were looking for a Breakfast Chef to join the kitchen team at a well-established hotel in Windsor.This is a great opportunity for a Chef who enjoys the buzz of breakfast service, takes pride in producing good quality food and likes having a role that extends beyond simply cooking breakfast.Youll be responsible for delivering a high-volume breakfast service, working with a predominantly buffet offering while also preparing individual dishes when required. On quieter mornings, the service moves towards an la carte format, so youll need to be comfortable adapting to changing guest numbers.What does the role involve?Breakfast is busy, with around 120140 covers during the week and 200+ at weekends , so this is a hands-on position where organisation and consistency are important.Once breakfast service is complete, youll become part of the wider kitchen operation, helping with preparation for:Afternoon TeaStaff mealsConference and meeting breaksThe following day's serviceGeneral kitchen preparationYoull work 40 hours per week across 5 days out of 7 , with shifts generally starting between 5:30am and 6:00am and finishing in the early afternoon.What are we looking for?You dont necessarily need a background specifically in hotel breakfasts. Were interested in Chefs who have worked in a professional kitchen and are confident producing food consistently in a busy environment.Youll ideally have experience with breakfast or all-day dining, although candidates from other suitably busy kitchen environments will be considered.More importantly, youll be:Reliable and comfortable with early startsOrganised and able to keep on top of a busy serviceConfident working independentlyComfortable working as part of a small kitchen teamFocused on food quality, presentation and consistencyFamiliar with food hygiene and kitchen safety requirementsFlexible enough to support other areas of the kitchen when breakfast service is finishedApplicants must already have the right to live and work in the UK. Visa sponsorship is not available, and staff accommodation cannot be provided.If youre a Chef who enjoys a busy breakfast service and wants a role where you can become an important part of the wider kitchen team, send me your CV and Ill be happy to tell you more.TPBN1_UKTJ

Marina Manager - Berkshire \n Salary: Up to £44K \n \n We're recruiting for a Marina Manager to lead a busy and prestigious marina site in Windsor. This role would suit someone from a hospitality, leisure, or multi-site operations background who thrives on delivering memorable customer experiences while driving business success. \n \n The Role \n This is a fully accountable site leadership position, where you'll oversee daily operations, lead a diverse team, and ensure the marina consistently delivers a first-class experience. \n \n Key Responsibilities \n\n • Take full ownership of day-to-day site operations, ensuring smooth and efficient service delivery\n, • Lead from the front to create an outstanding customer and guest experience\n, • Manage site performance, including budgets, revenue streams, and cost control\n, • Maintain high presentation standards across all areas of the marina\n, • Ensure compliance with all health & safety, legal, and internal procedures\n, • Lead, coach, and develop your team to deliver consistently high standards\n, • Work collaboratively with internal stakeholders and support teams\n, • Oversee administrative processes to ensure accuracy, compliance, and revenue capture\n\n About You \n\n • Background in hospitality, hotels, leisure, retail, or destination venues\n, • Experience managing a site, department, or business unit with P&L responsibility\n, • Strong people leadership skills with experience managing and developing teams\n, • Passionate about customer service and delivering exceptional experiences\n, • Commercially aware with the ability to drive performance and improve results\n, • Hands-on, adaptable, and solutions-focused\n\n What's on Offer \n\n • A unique opportunity to run a high-profile leisure destination\n, • Structured training and development, including recognised qualifications\n, • Career progression within a growing and evolving business\n, • Exposure to exciting site investment and improvement projects\n\n

Pass the Keys is the UK’s leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015.Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay.Reporting to the Territor

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Hilton is the leading global hospitality company, s

Can you help shape the future of a central London hotel embarking on an exciting redevelopment project? Have you got what it takes to create standout moments in a hugely competitive market place? If the answer is yes, let’s talk. Being imaginative is one of our core behaviours and this role has creativity and imagination written all over it. You’ll have an understanding of hotel operations and systems and their limitations yet you’re curious by nature. You look to stretch the boundaries. You know how to engage a hotel team, create unique ideas and take that team on the journey with you. You can influence, plan and know the things that’ll work to make a difference. Does this sound like you? Read on. We’re looking for a marketing manager to lead the marketing for The Athenaeum Hotel in Mayfair, based in London. Sir Richard Sutton Limited (SRSL) operates across hospitality, agriculture, and property management. We aim to provide excellent service and create meaningful experiences for our guests, residents, partners, and local communities. Our teams work with purpose, professionalism, and respect across all areas of the business. This is a rare opportunity to help shape the next chapter of The Athenaeum Hotel & Residences, a five-star hotel in the heart of Piccadilly. As Marketing Manager, you’ll lead the day-to-day marketing activity for the hotel while playing a central role in a multi-million pound repositioning programme and relaunch. From social media, content, partnerships, and food and beverage marketing to the guest journey, PR activity, and brand development, you’ll have the scope to turn ideas into work that guests can see, experience, and share. You’ll work closely with the hotel’s operational leadership and wider marketing team, bringing the brand to life across every touchpoint and helping build momentum towards an important new chapter for the hotel. • Own and develop the hotel’s marketing activity plan, food and beverage marketing plan, and social media calendar, keeping activity focused, current, and well communicated., • Lead larger marketing activations from idea through to delivery, bringing together hotel teams, external partners, and the wider marketing function., • Oversee social media and content activity, managing a Marketing Executive and shaping creative ideas that grow reach, engagement, and awareness., • Direct photography and video content, including briefing photographers, preparing shoots, sourcing models, and ensuring creative work reflects the brand., • Lead food and beverage marketing across menus, digital assets, promotions, email activity, point of sale, and partnerships, while keeping close to changing market and consumer trends., • Act as brand custodian for the hotel, helping colleagues understand and deliver the brand consistently and developing guest touchpoints from arrival through to check-out., • Play a hands‑on role in the hotel’s repositioning, contributing to areas including artwork, signage, in‑room collateral, fixtures and fittings, storytelling, launch activity, and the build‑up to relaunch., • Work closely with the General Manager, Director of Operations, Sales, and wider hotel teams, reviewing marketing performance and adapting activity to improve results., • Previous hospitality marketing experience at Senior Marketing Executive or junior Marketing Manager level, ideally within a central London or five-star hotel environment., • A strong writer who enjoys creating content and can adapt their style confidently to a defined tone of voice., • A creative mindset and the ability to turn ideas into practical, well-planned campaigns and experiences., • A strong eye for photography, video, and high-quality content. Editing skills would be useful, but aren’t essential., • Good planning and organisational skills, with the ability to coordinate events, briefs, campaigns, and multiple priorities., • A confident communicator who can build strong relationships, present ideas clearly, and influence senior operational colleagues., • The ability to use performance data to understand what’s working and make informed decisions about future activity., • Curiosity and a willingness to learn. Experience of hospitality technology, content management systems, or customer relationship management and email marketing platforms would be useful, but we can help you build this knowledge. You’ll also need to be comfortable travelling occasionally to other hotels and parts of the wider SRSL business to build product knowledge, relationships, and first‑hand understanding of what we offer. At SRSL, you’ll be joining a supportive and collaborative team. We offer: • Opportunities to learn, grow, and develop, • Strong values and a commitment to wellbeing, • A caring, inclusive working environment, • The chance to make a meaningful impact in your role You’ll be part of a business that values people and invests in their success. • Free and discounted hotel breaks – from your first day, you can enjoy a complimentary one or two‑day break at a Sutton Hotel Collection hotel within a 12‑month period, plus discounted stays and dining for you, your family, and friends, • Heka benefits platform – access from day one, pre‑loaded with £150 to spend on a wide range of wellbeing products, experiences, and schemes, including health cash plans and gym memberships, • Salary sacrifice schemes, including cycle to work, tech, and electric vehicles (T&Cs apply), • Enhanced maternity and paternity leave – 26 weeks at 90% for expectant mothers and four weeks at 90% for fathers, • Loyalty awards, annual social events, and celebration events, • Learning and development opportunities, with an extensive range of training available to support your development, • Wisdom Wellbeing – a confidential service offering CBT therapy, information, support, and advice across a broad range of subjects, • Subsidised learning courses to support your continued development, • Free nutritious meals while on duty, • Complimentary on‑site parking, where available Everything we do is shaped by our four values: Purposeful, Excellent, Able, and Knowledgeable. These guide how we work with each other, support our guests and customers, and contribute to the long‑term success of SRSL. We welcome applicants from all backgrounds and experiences. If you need adjustments at any stage of the recruitment process, please let us know — we are happy to support you. SRSL is committed to responsible and sustainable operations. All colleagues contribute to creating a positive environmental and social impact across our business. All applicants must have the right to work in the UK. We will ask for proof of this during the recruitment process. Applications will be reviewed on a rolling basis. #J-18808-Ljbffr

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Spot opportunities to elevate service. Proven leadership in service-led environments.

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. The Team Leader is responsible for the smooth running of the service at Canada Water. Thrive Personally & Professionally:.

Paying 26,000 to 30,000 Destination Experience Executive Salary 26,000 to 30,000 depending on experience Permanent Hybrid / Folkestone At Saga, we believe the moments that stay with you are the ones that feel truly special. And this is a brilliant opportunity to help create more of those moments for our guests. As a Destination Experience Executive, youll play a key role in shaping the shore excursions and destination experiences that bring our river and ocean cruises to life. This is a rare opportunity to join our Destination Experiences team and make a real difference. Youll have the freedom to get stuck in, use your ideas and take real ownership of your product range, working with fantastic destination partners and suppliers around the world. From discovering a new experience to bringing it to life for our guests, youll be involved throughout the journey and youll see your work make a difference. We work in a hybrid way at Saga, both at home and in the office. In this team we work mainly from Enbrook Role Responsibility Youll be responsible for developing and delivering an exciting, innovative and market-leading portfolio of bespoke shore excursions and destination experiences across Sagas river and ocean cruise programmes. Youll support the full experience lifecycle from destination research and product development through to supplier contracting, commercial planning, operational delivery and follow-up. Youll have the opportunity to: Plan and develop a compelling range of shore excursions, making sure we have the right capacity to meet forecast margins and our product guidelines. Negotiate and contract commercially considered shore excursions, building strong and positive supplier relationships whilst keeping our guests at the heart of every decision. Champion your product range and ensure every experience delivers the high levels of quality Saga guests expect. Create innovative excursions that attract first-time buyers while continually refreshing and improving our existing experiences. Represent Saga with suppliers, organisations, political bodies and trade contacts, building relationships at the highest levels. Work closely with cruise itinerary planners and our onboard Explore Ashore teams to make sure the best possible guest experience can be delivered. Research, spot new opportunities and use your commercial and analytical skills to ensure a bespoke and market leading range of excursions. Work with suppliers to enhance the guest experience and bring fresh ideas to life. Brief marketing, content and wider teams on new products, ensuring destination and excursion information is accurate across all platforms. Monitor pricing and programme performance to deliver great value for guests while achieving budget and profit targets. Ensure all contracts, costs, rates and systems are accurate, clear and fully agreed, helping us maximise guest experience and margins. Support ships staff with product briefings for their specific cruises. Make sure products meet insurance, health and safety requirements, arranging route proofing where needed. Keep a close eye on costs, revenue controls and any non-budgeted expenditure or refund requests, ensuring these are managed robustly. The Ideal Candidate Were looking for someone who loves travel, thrives on bringing ideas to life and enjoys getting things done. Youll be hands-on, proactive and comfortable working with autonomy, while also being a great team player. This is a fast-moving role where no two days are quite the same, so youll need to be organised, commercially minded and calm under pressure. Have worked in a similar role within the travel industry. Strong organisational and multi-tasking skills, with the ability to prioritise and manage competing deadlines. Excellent time management, attention to detail and a flexible, adaptable approach. Good communication, influencing and interpersonal skills, with the ability to build strong working relationships. Good problem-solving and analytical skills, alongside a self-motivated and results-focused approach. Strong commercial awareness, with negotiation experience an advantage. The ability to develop close relationships with suppliers and work collaboratively to achieve great results. European and worldwide travel product knowledge would be an advantage. Good IT and database skills, including Word, Excel, Outlook and internal systems such as Taurus, Destiny and MXP. Strong numerical and literacy skills. Additional European languages would be advantageous but are not essential. A willingness and flexibility to travel worldwide as part of the role when required. Knowledge of contracting processes would be an advantage but is not essential. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, thats why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UKs specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3564

We are looking for an experienced Guest Services Manager to join Rapport, supporting a prestigious multinational client in the professional services sector based in the heart of the city. This is an exciting opportunity to lead a high-performing Client Services operation across London and regional offices, ensuring the consistent delivery of exceptional guest and workplace experiences. The successful candidate will provide leadership and support to teams across seven locations throughout the UK and Ireland, driving service excellence, operational efficiency, and strong client partnerships. Type of contract: Full-time, Permanent Hours: 40 per week (Monday - Friday, with flexibility as per business needs) Salary: Up to £56,000 per annum What will you get? • Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!, • Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow., • Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support., • Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!, • Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions., • Give back to community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities • Build and maintain strong relationships with clients, guests, and key stakeholders, developing a clear understanding of their priorities, objectives, and business needs., • Lead, coach, and inspire a team of Rapport Ambassadors across multiple client locations, ensuring consistently high service standards., • Oversee the day-to-day operation, including team structure, rota management, health and safety compliance, budget control, reporting, service innovation, and people management activities., • Produce meaningful operational and service reports, providing insights and recommendations to support continuous improvement., • Monitor and manage operational costs effectively, identifying opportunities to drive efficiencies and deliver value., • Ensure service delivery consistently exceeds client and guest expectations across all locations. The ideal candidate will • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger together., • Have a minimum of two years' experience managing key stakeholder relationships, including clients, colleagues, and direct reports., • Possess a strong understanding of HR policies, procedures, and employee relations practices., • Be an experienced and motivational leader with a genuine passion for developing both teams and personal capability., • Demonstrate excellent financial awareness, commercial acumen, and communication skills., • Be highly organised, adaptable, and solutions-focused, with a commitment to delivering exceptional service., • Have outstanding interpersonal skills and the ability to influence, engage, and build credibility with stakeholders at all levels., • Remain calm and effective under pressure, using initiative, sound judgement, and a proactive approach to problem solving. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our . Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. JBRP1_UKTJ

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Guest Services Manager & Reception Team Leader Recruitment Event - Rapport Wednesday 9th September | 3:00 PM - 7:00 PM Location details to be confirmed upon selection and invitation Rapport is recruiting outstanding Guest Services Managers / Reception Team Leaders who are passionate about leading teams, delivering exceptional service, and representing prestigious client brands with confidence and polish. We are delighted to invite experienced hospitality and customer service leaders to attend our Guest Services Manager and Reception Team Leader Recruitment Event on Wednesday, the 9th of September, where you'll have the opportunity to learn more about our management roles, meet the Rapport team, and explore career opportunities across our London portfolio. We are looking for an outstanding Guest Services Managers/Team Leaders to lead with poise, discretion, and a commitment to excellence. This role is centred on delivering a seamless, high-touch service experience, where attention to detail, strong leadership, and polished presentation set the standard. Roles are available across prestigious client sites in London, with responsibility for overseeing Reception, Meetings & Events, and Switchboard operations. You will manage and inspire a large team of ambassadors, ensuring service excellence at every point of contact. This event is invite only. Shortlisted applicants will be invited to attend and allocated a time slot, so please keep an eye on your inbox (and junk folder) for confirmation. Contract Details • Type of Contract: Full-time, Permanent, • Hours: 40 hours per week (Monday-Friday), • Locations: London What Will You Get? • Financial Freedom: Exclusive travel and grocery discounts, life assurance, and cash rewards, • Secure Your Future: Contributory pension scheme, • Health Matters: Wellness programmes, Employee Assistance Programme, and digital GP access, • Thrive Personally & Professionally: Ongoing learning and development opportunities, • Celebrate Excellence: WOW Awards recognising outstanding contributions, • Give Back: One paid volunteering day per year, • On-site Perks: Free lunch for all Rapport Ambassadors at selected sites Main Responsibilities • Inspire, engage, and lead teams to deliver exceptional service and operational excellence, • Maintain a high-profile, visible presence across front-of-house areas to build strong client relationships, • Oversee all reception, meetings, and events operations with full ownership of meeting room services, • Proactively identify opportunities for innovation and continuous improvement, • Analyse performance data and prepare insightful monthly and quarterly reports, • Manage budgets, unit costs, and ensure full purchasing compliance, • Ensure service delivery consistently exceeds client expectations The Ideal Candidate Will: • Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together, • Be passionate about exceptional customer service and premium hospitality, • Have strong leadership and people management experience, • Demonstrate excellent communication skills at all levels, • Be confident working independently while collaborating closely with clients and teams, • Show exceptional attention to detail, organisation, and time management, • Be proficient in business administration and operational reporting Ready to take the next step in your Guest Services leadership career? Apply now to be considered for an invitation to our Guest Services Manager & Team Leader Recruitment Event on the 9th of September. About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our . We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience. JBRP1_UKTJ

Food & Beverage Manager - Hotel Food & Beverage Manager Established Hotel | Restaurant, Bar & Events Operation JWR is recruiting an experienced Food & Beverage Manager to join a well-established hotel with a busy and diverse F&B operation. This is an excellent opportunity for a strong hotel F&B operator who enjoys being visible within the business, leading from the front and developing a team while driving service standards and commercial performance. The Role As Food & Beverage Manager, you will take responsibility for the day-to-day management of the hotel's restaurant, bar, conference, banqueting and events operation , ensuring consistently high standards across all areas. Key responsibilities include: Leading and developing the Food & Beverage team Overseeing restaurant, bar, conference, banqueting and event operations Driving guest satisfaction and consistently high service standards Managing labour, stock, GP and departmental costs Maximising F&B revenue and identifying commercial opportunities Recruiting, training and developing the team Managing rotas effectively in line with business levels Working closely with the Head Chef and wider hotel management team Ensuring all health & safety, food hygiene and licensing standards are maintained Supporting weddings, conferences, functions and large events Delivering departmental budgets, forecasts and KPIs The Candidate We are looking for an experienced Food & Beverage Manager, Assistant F&B Manager, Restaurant & Bar Manager or Conference & Banqueting Manager ready for their next career move. You will ideally have: Previous hotel Food & Beverage management experience Experience within a busy restaurant, bar and events environment Strong conference and banqueting experience Excellent people leadership and team development skills Good commercial awareness with an understanding of F&B costs, payroll and profitability A hands-on and highly visible management style Strong guest service standards The ability to manage a busy operation and multiple F&B outlets This is a fantastic opportunity for an ambitious Food & Beverage Manager to join a quality hotel operation and play a key role in the continued development of its F&B offering. Apply now through JWR for further information. TPBN1_UKCT

Sous Chef - Luxury Hotel, Windsor The Place A landmark luxury hotel located in the heart of Windsor, directly opposite Windsor Castle, offering a truly iconic setting within a historic royal town. The property is currently undergoing significant investment, including newly refurbished bedrooms and an exciting new restaurant and bar concept focused on heritage-led, seasonal, locally sourced produce. Part of a family-owned hotel collection, the business is committed to excellence, long-term development, and building a strong legacy. The culture is centred around support, trust, and pride in delivering outstanding guest experiences. The Perks As Sous Chef, you can expect the following: £38750 basic salary plus TRONC Free and discounted hotel stays from day one Discounted food and beverage across the collection Enhanced maternity and paternity pay Annual social and celebration events Extensive learning and development opportunities Subsidised training and development courses Confidential wellbeing support service Free meals on duty Complimentary on-site parking (where available) Bespoke uniform provided where applicable The Person The successful Sous Chef will have: Previous experience as a Junior Sous Chef, or a strong Senior Chef de Partie ready to step up Experience in a fast-paced, quality kitchen environment Strong knowledge of food hygiene, kitchen safety, and stock control procedures Ability to lead, motivate, and support junior kitchen staff during busy service Excellent organisation, time management, and attention to detail Passion for high-quality food and consistent presentation Calm, professional approach when working under pressure Flexible availability including evenings, weekends, and holidays Level 3 Food Hygiene Certificate (preferred) We are looking for an ambitious and driven chef ready to take the next step in their career within a supportive and high-quality hospitality environment. TPBN1_UKCT

Offering a Sous Chef position with Live in accommodation available and a share on company tronc. We are seeking a talented and passionate chef to join us at The Coach House in Wooburn Green, Buckinghamshire. The ideal candidate will posses a strong culinary background and a commitment to delivering exceptional dinning experience. Responsibilities will include; Oversee daily kitchen operations, ensuring high standards of food quality and presentation. Ensure compliance with food safety regulations and maintain cleanliness int he kitchen. Collaborate with the front of house team to ensure seamless service and guest satisfaction. Manage inventory and ordering. Requirements; Proven experience as a chef as a chef or in a similar role within the hospitality industry. Strong knowledge of food safety standards and best practice. Ability to work efficiently under pressure while maintaining attention to detail. Strong communication skills to liaise with kitchen and front of house teams. Great company perks and a vibrant busy pub in the heart of the village. TPBN1_UKCT

Junior Sous Chef - Luxury Hotel, Windsor The Place A landmark luxury hotel located in the heart of Windsor, directly opposite Windsor Castle, offering a truly iconic setting within a historic royal town. The property is currently undergoing significant investment, including newly refurbished bedrooms and an exciting new restaurant and bar concept focused on heritage-led, seasonal, locally sourced produce. Part of a family-owned hotel collection, the business is committed to excellence, long-term development, and building a strong legacy. The culture is centred around support, trust, and pride in delivering outstanding guest experiences. The Perks As Junior Sous Chef, you can expect the following: £33,000 basic salary plus TRONC Free and discounted hotel stays from day one Discounted food and beverage across the collection Enhanced maternity and paternity pay Annual social and celebration events Extensive learning and development opportunities Subsidised training and development courses Confidential wellbeing support service Free meals on duty Complimentary on-site parking (where available) Bespoke uniform provided where applicable The Person The successful Junior Sous Chef will have: Previous experience as a Senior Chef de Partie or strong Chef de Partie ready to step up Experience in a fast-paced, quality kitchen environment Strong knowledge of food hygiene, kitchen safety, and stock control procedures Ability to lead, motivate, and support junior kitchen staff during busy service Excellent organisation, time management, and attention to detail Passion for high-quality food and consistent presentation Calm, professional approach when working under pressure Flexible availability including evenings, weekends, and holidays Level 3 Food Hygiene Certificate (preferred) We are looking for an ambitious and driven chef ready to take the next step in their career within a supportive and high-quality hospitality environment. TPBN1_UKCT

Sous Chef £35,000 plus TRONC and superb benefits. Start date September 2026. Join a well known hotel in Windsor during a re launch with a new restaurant and bar concept celebrating heritage and locally sourced produce. A family owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together. Benefits • Good salary plus Tronc - Free Meals on Duty - Free Car Parking - Uniform - Free and discounted hotel breaks -. - Heka benefits platform,wellness focussed products, experiences and schemes including health cash plans and gym memberships. - Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply) - Enhanced Maternity and Paternity Leave - Loyalty awards - Learning and Development oppotunities - Wisdom Wellbeing - Subsidised Learning Courses About the role: The Sous Chef plays a pivotal role in supporting the Head Chef and Senior Sous Chef in delivering exceptional food quality and maintaining the highest kitchen standards. This is a hands-on leadership position, responsible for overseeing day-to-day kitchen operations, leading service, developing the brigade, and ensuring consistency, efficiency, and compliance across all areas of the kitchen. Previous experience as a Junior Sous Chef, Sous Chef, or an experienced Senior Chef de Partie ready to take the next step in a high-quality, fast-paced kitchen. Excellent knowledge of food hygiene, HACCP, kitchen safety, stock control, and cost management. Proven ability to lead, motivate, and develop a team during busy service periods. Strong organisational, communication, and time management skills with exceptional attention to detail. A passion for producing consistently high-quality food and maintaining excellent presentation standards. The ability to remain calm, decisive, and solution-focused under pressure. Experience supporting ordering, stock management, and minimising waste to achieve financial targets. A collaborative leadership style with a commitment to coaching and developing junior chefs. Flexible availability, including evenings, weekends, and public holidays. Level 3 Food Hygiene Certificate (preferred). What We're Looking For: A competent Sous Chef to keep pace in a busy atmoshphere and support the head chef so that the team can deliver as needed. Produce great food, where customers always come back again. , You'll bring: Strong leadership and operational skills Expertise in flexibility and last minute changes A commitment to safety and efficiency Creativity that inspires your team and delights every guest Ready to Cook Up Your Future? Apply now and join a team that's redefining pub dining with passion, quality, and flair! Eligibility: You must be able to live and work in the UK. About Us: AMR - specialists in Hospitality & Catering recruitment. TPBN1_UKCT

Breakfast Chef We are currently looking to recruit an experienced Breakfast Chef to join the kitchen brigade of a quality hotel. This is a fantastic opportunity for a passionate Breakfast Chef to become part of a friendly and dedicated team, preparing exceptional breakfast dishes using fresh, high-quality ingredients. You'll play a key role in delivering an outstanding start to every guest's day while working within a supportive and professional kitchen environment. The Perks As Breakfast Chef, you can look forward to the following: Salary of £29,500 per annum plus share of service charge Flexible access to earned wages through Stream Paid day off for your birthday 24/7 Employee Assistance Programme for you and your family Employee recognition and reward scheme Staff appreciation events Family & Friends accommodation rates Employee food and beverage discounts across the hotel group Ongoing training and genuine career development opportunities The Place A well-established hotel with a reputation for delivering outstanding hospitality across its restaurant, lounge bar and meetings & events operations. The kitchen is at the heart of the business, producing fresh, high-quality food and providing an excellent working environment where teamwork and guest satisfaction are at the forefront. The Person The successful Breakfast Chef will have the following: Previous experience as a Breakfast Chef preparing both buffet and à la carte breakfast service NVQ Level 2 in Professional Cookery (or equivalent) preferred Level 2 Food Hygiene Certificate Good knowledge of food safety, hygiene and health & safety legislation Excellent organisational skills with the ability to work efficiently under pressure A keen eye for detail and a passion for consistently delivering high standards Flexible to work a 40-hour week on a 5 days from 7 rota, with shifts starting from 5:30am Full right to work in the UK If you are an experienced Breakfast Chef looking for your next opportunity, we'd love to hear from you. Apply today! TPBN1_UKCT

As a Guest Service Coordinator Shift Leader at Coworth Park, here are just some of the great benefits you will receive:. Supervise Guest Service Receptionists, assisting them with issues that may arise and ens. When you join us as a Guest Service Coordinator Shift Leader you start a unique opportuni

The Guest Services Manager will oversee the smooth running of the Front of House Department which includes but is not limited to Reception, Switchboard, Helpdesk and Events Coordination duties, with a key focus on the constant development of the service and a one-team approach with other service par

Provide guests with all requested information and services during their stay. What will your duties be? Welcome our guests at the hostel, providing assistance and information, as well as performing administrative and commercial tasks according to your position. Handle check-ins and check-outs, and a

Seeking a Guest Service Supervisor for a luxury five-star hotel in Ascot. This leadership role focuses on customer service and career development.

Alongside the Maintenance Team Supervisor you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. As part of our supportive team, you will develop and grow into delivering a great service within the Maintenance department. By working together wit

Working alongside the Head Chef, you will be responsible for ensuring that each and every item that leaves the kitchen is of the highest standards, helping to ensure that our guests have the best possible experience whilst visiting one of our venues. A passion for food, customer service, hospitality

Whether you're mixing cocktails, pulling pints, or just chatting with guests, you'll play a key role in creating unforgettable experiences for our guests. Follow all responsible service guidelines to ensure a safe environment. Customer service focused - friendly and approachable with excellent commu

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of.

Join our One Great Team here at Haven as a Grounds & Garden Team Member! Share your passion for gardening and grounds upkeep by creating stunning outdoor spaces, ensuring we make unforgettable experiences for our guests. Work with the team to maintain the park and grounds to the highest standard for

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We're a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we're proud of. Make a good first impre

You'll be looking after our guests and making sure they have a great experience throughout their time with us, so we'll teach you all about our amazing freshly made food and delicious range of drinks. Package includes membership of an independently managed tronc arrangement through which service cha

Deliver unforgettable guest experiences every shift.

Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!. Thoroughly clean the interior of our guest accommodation, including kitchens, bathrooms, living areas, and bedrooms.

Our four Maintenance Depots and In-Service Fleet Engineering (ISFE) team are strategically located across Scotland and are responsible for maintaining a diverse fleet of both diesel & electric trains to ensure they remain fully operational and provide a reliable service for our customers.

Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.

To assist in the provision of a high quality cleaning service within Council buildings.

Work collaboratively with the team to meet service times and delight every guest. Who can resist freshly made pizza at the seaside? At Haven, we bring beloved high street brands right to our guests' & owners. You'll be part of a lively and fun environment, making hot, delicious pizzas and delivering

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Experience in roles such as Customer Service Advisor, Reception Team Member or a similar role in guest relations or customer service is beneficial but not essential; we provide training. Join our One Great Team here at Haven as a Guest Experience Team Member, where you'll be the heart and soul of ou

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Make a difference to the finishing touches that matter to us and our guests. A job well done means a comfortable experience and returning guests. Be professional and friendly when interacting with guests.

Share recommendations when it feels appropriate to create a positive experience for guests. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. We need our team t

At Club La Santa, guests can enjoy more than 80 different sports on state-of-the-art facilities and 500 weekly activities and instructed lessons – all included in the stay! With almost 496 rooms spanning from one-bedroom apartments to luxurious suites, we host approximately 1600 guests at maximum

Produce high-quality dishes consistently to specification for our guests. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. We need our team to engage confident

Lying just off the main parade, in the beautiful village of Claygate, the Foley offers its guests a warm welcome, delicious food, outstanding drinks, and even a great night's sleep for those spending the night in one of the pub's 17 rooms. The team is responsible for creating a great atmosphere that

Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. That's why we build homes and deliver services for everyone in the community to thrive. Working independently you will pro

Where those who love pizza can be their true self.Plus tips - You'll receive tips/Tronc* .Wellbeing Support for you and your family .Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers .Learning and Development Opportunities to invest in you .You’ll be the

Job title: Customer Service advisor. Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Deliver exceptional customer service.