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Lead, motivate, and support the Reception team to deliver exceptional guest service in line with Grantley Hall's luxury standards.

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities Guest Experience • To be a visible presence to both your teams and the guest to deliver an exceptional guest experience., • To exceed guest expectations through establishing a dynamic service culture within all operational teams., • To ensure an efficient guest operation with adequate cost control across the business., • To constantly review, suggest ideas for improvements and action in all areas of the operation., • To be the leader of the standards and to maintain these in line with in house and red star standards., • To assist in setting the hotels objectives and future strategies., • Act as an ambassador for the business. Financial • To manage alongside the departmental managers the departmental budget lines and payroll., • To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded., • To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People • To ensure a positive and productive team culture., • To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall., • To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives., • To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary., • To follow all HR procedures and policies. Key Skills, Qualities & Experience • Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential., • A hands on Operator is essential., • Previous experience working with 4 or 5 red star service would be beneficial., • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Analytical mindset with the ability to interpret data and metrics to drive decision making., • Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance., • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Deliver and maintain the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises, • Take pride in the work you are doing, ensuring that the cleanliness and presentation of your allocated rooms are always achieved, • Restock and replace items in guest rooms, bathrooms and public areas, making sure our guests have everything they need in preparation for their arrival, • Follow directions from the Housekeeping Manager and Supervisors to ensure tasks are met to their expectation, • Ensure rooms are ready in the set deadlines to meet guest arrival times Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about the work you do, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities Operational Leadership • Oversee the daily Housekeeping operation, ensuring all rooms and public areas meet Grantley Hall 5 star luxury standards, • Allocate daily duties, monitor work performance and ensure shift coverage in line with business needs, • Conduct regular room and public area inspections to maintain brand and departmental standards, • Support the Executive Head Housekeeper in managing resources, inventories and operational planning, • Lead and motivate the Housekeeping team, promoting a positive and professional working environment, • Act as the Departmental Training Manager by designing, coordinating and delivering ongoing training programmes, • Support onboarding, skills development and performance enhancement across all roles, • Provide continuous coaching and feedback to staff, ensuring service excellence and consistency, • Maintain exceptional levels of cleanliness, presentation and guest service at all times, • Ensure full adherence to all standards outlined in the departmental SOPs at all times, • Respond promptly and professionally to guest queries, requests or concerns, • Ensure all departmental processes contribute to creating memorable guest experiences, • Assist in managing stock control, ordering and storage of linen, ameninities and equipment, • Support preparation of daily reports, performance metrics and operational documentation, • Create weekly staff schedules and manage timesheets accurately and in a timely manner, • Monitor on-job training records, departmental development plans and compliance documentation, • Oversee the management of guests' lost and found items, ensuring proper handling, secure storage and accurate maintenance of all related records, • Ensure full compliance with all Health & Safety regulations, including maintaining up to date H&S training records for all team members, • Ensure all departmental risk assessments are current and that all associated training records are kept up to date and fully compliant with Health & Safety requirements, • Conduct HR related duties as required, including investigations, disciplinary meetings, welfare meetingd and supporting formal processes in line with Grantley Hall policies, • Previous experience in a supervisory or managerial Housekeeping role, ideally within a luxury or 5 star environment, • Strong leadership, communication and organisational skills, • Excellent attention to detail and commitment to maintaining high standards, • Experience in training, coaching or staff development is highly desirable, • Ability to work under pressure while maintaining a calm and professional manner, • Strong understanding of housekeeping operations, health & safety standards and service excellence, • Motivational leadership style, • Passion for luxury hospitality, • High level of professionalism and integrity, • Strong eye for detail, • Commitment to team development, • Flexible and adaptable with a proactive mindset Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Support the Events Operations Manager (EOM) in planning, directing, and delivering all events to five-star standards., • Act as the primary on-site manager for events (on-site and off-site where required) in the absence of the EOM., • Attend pre-event meetings for large or high-profile events, contributing operational expertise and building relationships with organisers., • Lead, motivate, and inspire the events team to deliver exceptional guest experiences., • Oversee cash handling, payment reconciliation, and banking in line with company procedures., • Assist with rota planning and team scheduling alongside the EOM., • Maintain high standards of staff welfare and promote a positive working environment., • Deliver training and development for team members in line with company processes., • Manage the atmosphere within event spaces, including lighting, music, and overall ambience., • Attend team meetings, communicate management decisions, and provide feedback from the team to the EOM., • Supervise the setup and breakdown of all events., • Provide hands-on operational support and perform front-of-house roles when required. Key Skills, Qualities & Experience • Proven experience managing event budgets, forecasting costs, and ensuring profitability., • Strong understanding of five-star service standards and personalised guest experience delivery., • Excellent interpersonal skills with the ability to build relationships with high-profile clients, corporate partners, and wedding planners., • Calm, decisive, and solutions-focused approach to handling challenges and last-minute changes., • Experience collaborating with multiple departments (sales, F&B, front office, housekeeping) to deliver seamless events., • Strong organisational skills with the ability to manage multiple events simultaneously., • High attention to detail and commitment to maintaining quality standards., • Leadership capability with experience motivating and developing teams. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Manage the laundry operation according to our operational procedures, • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being completed, • Participate in the cleaning of rooms when required, • Check arrival rooms before 3pm each day, • Ensure all public areas are kept to the highest standard throughout the afternoon and into the evening, • Complete all paperwork for room attendants allocations using opera allocations and reservation traces for special requests, • Carry out room audit checks to ensure standards are kept high and to a consistent level, • Be in communication with front office and duty management during the shift, • Report of any damages to rooms or public areas either to your line manager or directly to maintenance, • Ensure that all public areas are maintained to the high standards at all times as per the company SOP by following check lists, • Observe and note all DND signs and ensure daily service note is placed under the door, • Refresh and tidy public area bathrooms and lounges as and when required, • Ensure equipment is in working order and to report any damages to maintenance or your line manager, • Update guest profiles on opera so any special requests given to you by guests directly, so these preferences can be noted Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities • Set trolleys and trays according to orders and standards, • Make sure all linen, cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest, • Answering the telephone to take food & beverage orders, maximising revenue where possible and you will ensure the correct accompaniments are presented, • Ensure adherence to quality expectations and standards, • Anticipate our guest's needs and provide exceptional service to enhance their stay, • Be responsible of Setting trolleys and trays according to orders and standards, • Monitor inventory levels and assist with ordering and stock control, • Handle guest orders, inquiries, and special requests with professionalism and courtesy Key Skills, Qualities & Experience • The ability to multi-task and think on your feet, • Strong communication skills with both team members and guests, • Previous experience within the hospitality industry, preferably in a room service or F&B setting, • Excellent communication and interpersonal skills, • Strong attention to detail and ability to multitask in a fast-paced environment, • Flexibility to work various shifts, including evenings, weekends, and holidays Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury . A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience . The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Key Responsibilities You'll be working alongside the managers across all of our operational departments, including all our F&B outlets, Event Spaces, Rooms and Guest Experience . • Work across all operational departments to gain comprehensive, hands-on experience in hotel management., • Organise and communicate to all hotel departments regarding any bookings and or events, • Ensure all products served to and/or provided for the guests are set to Grantley standards, • Take ownership to ensure the stock holding is tracked, replenished and kept in order, • Be pro- active with customer comments and complaints, • Identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business, • Support the team in regard to training and development, • Forward planning for upcoming events, ensuring the appropriate equipment and stock is on site in plenty of time Key Skills, Qualities & Experience • The successful individual will be confident , self-motivated and present a professional outlook in all circumstances, • Have a high level of attention to detail whilst ensuring all spaces are maintained to the Grantley Hall standard, • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team No prior experience in management or hospitality is required. What matters is your potential, we'll give you the training, guidance and hands-on experience you need to become a confident Operations Manager. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days Applications for these positions close on 27th May 2026. We will be in touch shortly after this date to inform you if you have been successful to the next stage.

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Purpose of the Role We have fantastic opportunities to work in our food and beverage outlets ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests. • Delivering the concept and ethos to the required five star standards, • Be able to competently maintain the operation of the restaurant and bars during service, • To inspire and motivate your peers to deliver outstanding customer service, • Responsible for cash and stock security, • Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest, • Carry out the set up and breakdown of the restaurant About You • Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality, • Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided, • Be presentable, personable with outstanding customer service skills, • To go above and beyond with all guests whilst supporting fellow team members with respect Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Grantley Gateway - Discounts and cash back on shopping and trips out, • Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Key Responsibilities • Assist the Housekeeper with the ongoing training programme for the Department and maintaining records, • Train team members to assist in the laundry when required to meet standards and health and safety remits, • Prioritise departmental linens in accordance with function, • Keep a consistent supply to the spa of towels, therapist items and robes, keeping a consistent check on levels, • Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms, • Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning, • Responsible for the laundering of staff uniform and the distribution of items to existing and new staff, • Repair uniforms and guests linens, duvet covers, robes etc when required, • Act as guest valet throughout the time on duty, pressing of suits or meeting any light laundering requests., • Assist in the ordering of laundry materials, • Responsible for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner or to the laundry machine provider for service calls, • Responsibile for ensuring that procedures are in place and are followed to maintain a safe and clean working environment. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about the work you do, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Key Responsibilities • Set trolleys and trays according to orders and standards, • Make sure all linen, cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest, • Answering the telephone to take food & beverage orders, maximising revenue where possible and you will ensure the correct accompaniments are presented, • Ensure adherence to quality expectations and standards, • Anticipate our guest's needs and provide exceptional service to enhance their stay, • Be responsible of Setting trolleys and trays according to orders and standards, • Monitor inventory levels and assist with ordering and stock control, • Handle guest orders, inquiries, and special requests with professionalism and courtesy Key Skills, Qualities & Experience • The ability to multi-task and think on your feet, • Strong communication skills with both team members and guests, • Previous experience within the hospitality industry, preferably in a room service or F&B setting, • Excellent communication and interpersonal skills, • Strong attention to detail and ability to multitask in a fast-paced environment, • Flexibility to work various shifts, including evenings, weekends, and holidays Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. xrnqpay We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury . A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience . The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Key Responsibilities You'll be working alongside the managers across all of our operational departments, including all our F&B outlets, Event Spaces, Rooms and Guest Experience . • Work across all operational departments to gain comprehensive, hands-on experience in hotel management., • Organise and communicate to all hotel departments regarding any bookings and or events, • Ensure all products served to and/or provided for the guests are set to Grantley standards, • Take ownership to ensure the stock holding is tracked, replenished and kept in order, • Be pro- active with customer comments and complaints, • Identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business, • Support the team in regard to training and development, • Forward planning for upcoming events, ensuring the appropriate equipment and stock is on site in plenty of time Key Skills, Qualities & Experience • The successful individual will be confident , self-motivated and present a professional outlook in all circumstances, • Have a high level of attention to detail whilst ensuring all spaces are maintained to the Grantley Hall standard, • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team No prior experience in management or hospitality is required. What matters is your potential, we'll give you the training, guidance and hands-on experience you need to become a confident Operations Manager. Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days Applications for these positions close on 27th May 2026. We will be in touch shortly after this date to inform you if you have been successful to the next stage.

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. All candidates should make sure to read the following job description and information carefully before applying. Key Responsibilities • Lead, motivate, and support the Reception team to deliver exceptional guest service in line with Grantley Hall's luxury standards., • Oversee all front desk operations, including check-in, check-out, reservations, and guest inquiries., • Ensure a warm and professional welcome for all guests, creating a memorable first and last impression., • Coordinate with other departments to provide a seamless and personalised guest journey., • Monitor service quality, handle guest feedback and complaints effectively, and implement improvements where required., • Manage staffing levels, training, and scheduling to maintain efficiency and service excellence., • Take responsibility and be an ambassador for team training and engagement. Consistently finding ways to develop training standards, checklists and onboarding processes. Celebrating team member successes to inspire., • Assist with recruitment shortlisting and interviews, as well as preparing paperwork and liaising with candidates prior to their start date. Ensure all tools are available for their training., • To take responsibility for any outstanding charges on the guest ledger and to ensure they are settled promptly., • Consistently review and develop SOPs to ensure they are up to date for team members and are assisting in the progression of the department. Key Skills, Qualities & Experience • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team., • Friendly, courteous and helpful with the ability to communicate at all levels with guests and colleagues., • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery., • Computer literate, previous experience in using PMS is essential, Opera V5 or Cloud is desirable. Excellent verbal and written communication skills., • A high level of confidentiality., • Full, clean driving licence due to our insurance policies is essential., • Ability to meet deadlines and work under pressure., • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team., • Detail orientated and drives standards., • Confident, self-motivated and present a professional persona in all circumstances., • Hands on approach to work, always being productive and looking to improve., • Well presented, adhering to Grantley Hall's grooming standards at all times., • Experience of managing a large team within the hospitality industry., • To have a genuine passion and enthusiasm for Yorkshire and the area local to Grantley Hall, as well as providing a 5* experience to all guests and visitors Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Title: Housekeeping Manager Luxury 5-Star Country House Hotel Location:Harrogate, Yorkshire Salary:£45,000 per year + Excellent Benefits Escape to the beauty of the Yorkshire Dales where luxury hospitality meets stunning countryside living. This exceptional 5-star country house hotel is steeped in history, surrounded by spectacular landscapes and celebrated for its impeccable standards of service and style. Were looking for anexperienced Head Housekeeperor Housekeeping Managerto work alongside another Housekeeping Manager in a leading role within this elegant property, supporting the Executive Housekeeper tooversee daily operations across a mix of luxurious room types and public spaces. About You Youll be apolished housekeeping professional with experience gained in a 4 or 5-star hotel or resort, ideally with a background in high-end or boutique environments. You will: Have a meticulous eye for detail, maintaining the highest standards of presentation and cleanliness. Be a motivational leader, confident managing large and diverse teams (up to 50 people), including outsourced staff. Takepride in training, coaching and developing your team,ensuring every guest experience reflects genuine luxury. ...

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. Key Responsibilities • Capable of creating, purchase and manage a cellar of 300 wines plus, • Inspire and train staff from your wine knowledge and experience, • Help with food service, when possible, with the restaurant team, • Responsible for maintaining good staff welfare, • Making sure the wine and drinks service is at the highest level, • Making recommendation of food and wine parings, • Train and develop the staff using the company procedures, • To deliver wine events and tastings to our guests, • To manage and take ownership of the cellars and distribution of stock, • Help push sales to gain the best possible profit for the restaurant Key Skills, Qualities & Experience • Team player, • Previous experience as a sommelier, • Be passionate about delivering the highest levels of service to our guest in an engaging way, • Perform wine decanting in a professional manner, • Ability to work under pressure, • Well organised with great attention to detail, • To be qualified to level 2 WSET or CMS, • To ensure areas are always clean and tidy, • Ability to pass your enthusiasm to guests and team members alike, • Well-presented and well-mannered Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Purpose of the Role We have fantastic opportunities to work in our food and beverage outlets ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests. • Delivering the concept and ethos to the required five star standards, • Be able to competently maintain the operation of the restaurant and bars during service, • To inspire and motivate your peers to deliver outstanding customer service, • Responsible for cash and stock security, • Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest, • Carry out the set up and breakdown of the restaurant About You • Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality, • Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided, • Be presentable, personable with outstanding customer service skills, • To go above and beyond with all guests whilst supporting fellow team members with respect Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! xrnqpay Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Grantley Gateway - Discounts and cash back on shopping and trips out, • Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

The Grantley Arms The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment. Purpose of the Role We have fantastic opportunities to work in our new country inn and restaurant ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests. • Delivering the concept and ethos to the required five star standards, • Be able to competently maintain the operation of the restaurant and bars during service, • To inspire and motivate your peers to deliver outstanding customer service, • Responsible for cash and stock security, • Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest, • Carry out the set up and breakdown of the restaurant About You • Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality, • Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided, • Be presentable, personable with outstanding customer service skills, • To go above and beyond with all guests whilst supporting fellow team members with respect Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Key Responsibilities Operational Leadership • Oversee the daily Housekeeping operation, ensuring all rooms and public areas meet Grantley Hall 5 star luxury standards, • Allocate daily duties, monitor work performance and ensure shift coverage in line with business needs, • Conduct regular room and public area inspections to maintain brand and departmental standards, • Support the Executive Head Housekeeper in managing resources, inventories and operational planning, • Lead and motivate the Housekeeping team, promoting a positive and professional working environment, • Act as the Departmental Training Manager by designing, coordinating and delivering ongoing training programmes, • Support onboarding, skills development and performance enhancement across all roles, • Provide continuous coaching and feedback to staff, ensuring service excellence and consistency, • Maintain exceptional levels of cleanliness, presentation and guest service at all times, • Ensure full adherence to all standards outlined in the departmental SOPs at all times, • Respond promptly and professionally to guest queries, requests or concerns, • Ensure all departmental processes contribute to creating memorable guest experiences, • Assist in managing stock control, ordering and storage of linen, ameninities and equipment, • Support preparation of daily reports, performance metrics and operational documentation, • Create weekly staff schedules and manage timesheets accurately and in a timely manner, • Monitor on-job training records, departmental development plans and compliance documentation, • Oversee the management of guests' lost and found items, ensuring proper handling, secure storage and accurate maintenance of all related records, • Ensure full compliance with all Health & Safety regulations, including maintaining up to date H&S training records for all team members, • Ensure all departmental risk assessments are current and that all associated training records are kept up to date and fully compliant with Health & Safety requirements, • Conduct HR related duties as required, including investigations, disciplinary meetings, welfare meetingd and supporting formal processes in line with Grantley Hall policies, • Previous experience in a supervisory or managerial Housekeeping role, ideally within a luxury or 5 star environment, • Strong leadership, communication and organisational skills, • Excellent attention to detail and commitment to maintaining high standards, • Experience in training, coaching or staff development is highly desirable, • Ability to work under pressure while maintaining a calm and professional manner, • Strong understanding of housekeeping operations, health & safety standards and service excellence, • Motivational leadership style, • Passion for luxury hospitality, • High level of professionalism and integrity, • Strong eye for detail, • Commitment to team development, • Flexible and adaptable with a proactive mindset Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. The following information provides an overview of the skills, qualities, and qualifications needed for this role. Key Responsibilities • Deliver and maintain the highest standards of cleanliness, room preparation and presentation throughout the estate, including deep cleaning exercises, • Take pride in the work you are doing, ensuring that the cleanliness and presentation of your allocated rooms are always achieved, • Restock and replace items in guest rooms, bathrooms and public areas, making sure our guests have everything they need in preparation for their arrival, • Follow directions from the Housekeeping Manager and Supervisors to ensure tasks are met to their expectation, • Ensure rooms are ready in the set deadlines to meet guest arrival times Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about the work you do, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Please make an application promptly if you are a good match for this role due to high levels of interest. Key Responsibilities • Assist the Housekeeper with the ongoing training programme for the Department and maintaining records, • Train team members to assist in the laundry when required to meet standards and health and safety remits, • Prioritise departmental linens in accordance with function, • Keep a consistent supply to the spa of towels, therapist items and robes, keeping a consistent check on levels, • Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms, • Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning, • Responsible for the laundering of staff uniform and the distribution of items to existing and new staff, • Repair uniforms and guests linens, duvet covers, robes etc when required, • Act as guest valet throughout the time on duty, pressing of suits or meeting any light laundering requests., • Assist in the ordering of laundry materials, • Responsible for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner or to the laundry machine provider for service calls, • Responsibile for ensuring that procedures are in place and are followed to maintain a safe and clean working environment. Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Passionate about the work you do, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits Grantley Hall offers a wide range of benefits and opportunities for all employees: • A monthly service charge - typically £3,400 annually, • 31 days holiday increasing to 33 days with length of service, • Access to earnings before payday (Stream), • Holiday Buy/Sell Scheme, • Free parking, • Complimentary meals when on duty, • Discounted modern and spacious live-in accommodation, • Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more..., • Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs, • Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. xrnqpay We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • Discounted hotel stays with Pride of Britain hotels, • Complimentary bespoke uniform and annual shoe allowance, • Free sight tests for those eligible, • Onsite Team Gym with professional induction, • Refer a Friend Scheme where you can earn up to £1000, • 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch', • Grantley Academy to support your development, • Annual paid volunteering days

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Key Responsibilities • Manage the laundry operation according to our operational procedures, • Supervise room attendants and linen porters in the afternoon to ensure all tasks are being completed, • Participate in the cleaning of rooms when required, • Check arrival rooms before 3pm each day, • Ensure all public areas are kept to the highest standard throughout the afternoon and into the evening, • Complete all paperwork for room attendants allocations using opera allocations and reservation traces for special requests, • Carry out room audit checks to ensure standards are kept high and to a consistent level, • Be in communication with front office and duty management during the shift, • Report of any damages to rooms or public areas either to your line manager or directly to maintenance, • Ensure that all public areas are maintained to the high standards at all times as per the company SOP by following check lists, • Observe and note all DND signs and ensure daily service note is placed under the door, • Refresh and tidy public area bathrooms and lounges as and when required, • Ensure equipment is in working order and to report any damages to maintenance or your line manager, • Update guest profiles on opera so any special requests given to you by guests directly, so these preferences can be noted Key Skills, Qualities & Experience • Hands on approach to work, always being productive and looking to improve, • Detail orientated and drives standards, • Possess a positive attitude and a desire to learn, • Ability to meet deadlines and work under pressure, • Friendly, courteous and helpful with excellent communication skills, • Motivated to go the extra mile for guests and colleagues, • Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe. Apply fast, check the full description by scrolling below to find out the full requirements for this role. Key Responsibilities Guest Experience • To be a visible presence to both your teams and the guest to deliver an exceptional guest experience., • To exceed guest expectations through establishing a dynamic service culture within all operational teams., • To ensure an efficient guest operation with adequate cost control across the business., • To constantly review, suggest ideas for improvements and action in all areas of the operation., • To be the leader of the standards and to maintain these in line with in house and red star standards., • To assist in setting the hotels objectives and future strategies., • Act as an ambassador for the business. Financial • To manage alongside the departmental managers the departmental budget lines and payroll., • To maximise all sales opportunities to ensure budgeted profitability is achieved or exceeded., • To assist the GM and Director of Finance with budgeting/forecasting and payroll for the property when required. People • To ensure a positive and productive team culture., • To support the Learning & Development culture of developing raw talent into highly successful careers at Grantley Hall., • To recruit, train and continually develop all of your direct reports and their teams to achieve their personal and business objectives., • To address any issues of poor conduct and/or performance with the relevant HOD and participate in HR procedures as necessary., • To follow all HR procedures and policies. Key Skills, Qualities & Experience • Proven experience managing large-scale hotel departments with high volumes, multiple service areas and sizeable teams is essential., • A hands on Operator is essential., • Previous experience working with 4 or 5 red star service would be beneficial., • Excellent communication skills with the ability to build relationships with internal and external stakeholders at all levels., • Analytical mindset with the ability to interpret data and metrics to drive decision making., • Strong leadership skills to effectively manage and motivate multiple teams to achieve high levels of operational performance., • Accountable and resilient with the ability to work under pressure. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support, along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe . To be considered for an interview, please make sure your application is full in line with the job specs as found below. Key Responsibilities • Support the Events Operations Manager (EOM) in planning, directing, and delivering all events to five-star standards., • Act as the primary on-site manager for events (on-site and off-site where required) in the absence of the EOM., • Attend pre-event meetings for large or high-profile events, contributing operational expertise and building relationships with organisers., • Lead, motivate, and inspire the events team to deliver exceptional guest experiences., • Oversee cash handling, payment reconciliation, and banking in line with company procedures., • Assist with rota planning and team scheduling alongside the EOM., • Maintain high standards of staff welfare and promote a positive working environment., • Deliver training and development for team members in line with company processes., • Manage the atmosphere within event spaces, including lighting, music, and overall ambience., • Attend team meetings, communicate management decisions, and provide feedback from the team to the EOM., • Supervise the setup and breakdown of all events., • Provide hands-on operational support and perform front-of-house roles when required. Key Skills, Qualities & Experience • Proven experience managing event budgets, forecasting costs, and ensuring profitability., • Strong understanding of five-star service standards and personalised guest experience delivery., • Excellent interpersonal skills with the ability to build relationships with high-profile clients, corporate partners, and wedding planners., • Calm, decisive, and solutions-focused approach to handling challenges and last-minute changes., • Experience collaborating with multiple departments (sales, F&B, front office, housekeeping) to deliver seamless events., • Strong organisational skills with the ability to manage multiple events simultaneously., • High attention to detail and commitment to maintaining quality standards., • Leadership capability with experience motivating and developing teams. Benefits We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees: • Tips typically over £200 per month (£3,400 per year), • Complimentary bespoke uniform and chef whites, • Complimentary meals whilst on duty, • Refer a Friend bonus - Earn up to £1000, • Holiday Buy/Sell Scheme, • Complimentary employee car parking, • Complimentary state of the art onsite gym - with personal trainer support, • 31 days annual leave (including bank holidays) increasing with service, • Professional development opportunities at all levels, • Reimbursement on work shoes, sight tests and professional memberships, • Modern and spacious discounted live in accommodation for eligible roles, • Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support ., • We celebrate success. With an annual awards ceremony as well team events and incentives. xrnqpay Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards., • Employee Assistance Programme helpline and online support , along with wellbeing champions onsite, • Team Member of the Month Awards, • Discount on Grantley Halls Restaurants, Spa products and Gift Shop, • Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels, • Cycle to work scheme, • Access to Stream, allowing you to instantly access your wages, • Simplyhealth - Health cash plan

The ideal candidate has a background in hospitality, strong leadership skills, and a commitment to high standards of service. A historic hotel group is seeking a Food and Beverage Supervisor to ensure exceptional dining experiences and effective team leadership in a vibrant, guest-centric environmen

Junior Front of House Manager | Full Time. As a junior front of house manager, you’ll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return. Biweekly pay and a share of tips.

Breakfast Chef North Yorkshire Luxury Hotel Live In We are recruiting a Breakfast Chef to join a prestigious luxury hotel in North Yorkshire, offering an excellent opportunity within a professional kitchen and one of the regions most respected hospitality destinations. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. Set within stunning landscaped grounds, this award-winning resort is renowned for its luxury accommodation, exceptional guest service, and impressive food offering across multiple outlets. Breakfast is an important part of the guest experience, setting the tone for the day ahead, and the kitchen team take great pride in delivering a high-quality start to every stay. Guests expect fresh, well-executed dishes, attentive service, and consistency throughout, whether enjoying a full cooked breakfast, lighter options, or healthy selections before a day in the spa, on the golf course, or exploring the surrounding area. Benefits: Live in available if required Competitive salary plus tips Straight morning-focused shifts Staff meals on duty Resort discounts and employee benefits Work within a large, professional brigade Genuine progression opportunities within the wider kitchen team As Breakfast Chef, you will take responsibility for the smooth running of breakfast service, ensuring dishes are prepared and presented to a consistently high standard. This is a key role within the kitchen, requiring strong organisation, reliability, and the ability to work efficiently during busy service periods. You will be joining a supportive brigade within a premium hospitality environment, making this an ideal role for a chef who enjoys structure, early finishes, and quality food. Duties: Prepare and deliver breakfast service to high standards Cook a range of fresh breakfast dishes efficiently during service Ensure consistency, presentation, and quality at all times Maintain a clean, organised, and well-stocked section Support prep for later services where required Uphold all hygiene and food safety standards This is a fantastic opportunity for a reliable and motivated chef to join a leading luxury resort, working in a key role with excellent long-term prospects. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

Restaurant Manager North Yorkshire High-Volume Restaurant Live In We are recruiting a Restaurant Manager to join a prestigious luxury hotel in North Yorkshire, offering an exceptional opportunity within one of the regions most highly regarded hospitality destinations. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. Set within beautifully landscaped grounds, this award-winning resort is renowned for its luxury accommodation, first-class spa facilities, and outstanding food and beverage offering. Guests visit for relaxing breaks, celebrations, destination dining, and memorable experiences, with service standards at the heart of everything the property delivers. The restaurant is a stylish, high-energy operation with significant cover numbers, combining quality food with polished, efficient service. This is a busy, fast-paced environment where strong floor leadership, organisation, and the ability to manage volume without compromising standards are essential. Benefits: Competitive salary plus tips Excellent career progression opportunities Work within a prestigious luxury environment Staff meals on duty Resort-wide discounts and benefits Supportive senior management team As Restaurant Manager, you will take full responsibility for the day-to-day running of a high-volume restaurant operation, leading from the floor and ensuring every guest receives a seamless experience. This role requires a hands-on operator who thrives in busy services, understands pace, and can manage large teams and high guest numbers confidently. We are particularly interested in candidates from strong branded or independent high-volume quality restaurants those used to multi-cover operations, busy trading patterns, and delivering consistency at scale. Hotel experience is not essential; proven restaurant volume experience is key. Duties: Oversee all day-to-day restaurant operations in a high-volume environment Lead, train, and motivate a large front-of-house team Deliver excellent guest service while maintaining pace and efficiency Manage rotas, staffing levels, and service flow during busy periods Work closely with kitchen leadership to ensure smooth service execution Handle guest feedback and resolve issues professionally Drive standards of presentation, cleanliness, and team performance Support commercial performance through labour control and service efficiency This is a fantastic opportunity for a strong Restaurant Manager from a busy, quality-led venue to join a leading luxury resort and take on a substantial operation with genuine long-term prospects. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

Pizza Chef North Yorkshire Luxury Hotel Live In We are recruiting a Pizza Chef to join a luxury hotel in North Yorkshire, working within a vibrant casual dining concept focused on quality ingredients and excellent guest experience. Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you. This stunning resort offers guests a range of dining experiences, from refined restaurants to relaxed social spaces. The pizza concept is a popular part of the offering, delivering fresh, flavour-packed dishes in a lively environment using quality ingredients and high standards throughout. Benefits: Live in available if required Competitive salary plus tips Work in a fun and energetic kitchen environment High-quality ingredients and professional equipment Staff meals on duty Resort discounts and benefits As Pizza Chef, you will take pride in producing consistently excellent pizzas while maintaining pace during busy services. This role would suit a chef who enjoys a more interactive, high-volume environment without compromising on standards. Duties: Prepare dough, toppings, and mise en place Cook pizzas to high standards during service Maintain consistency, pace, and presentation Keep your section clean, organised, and efficient Uphold hygiene and food safety standards This is a brilliant opportunity for a chef looking to join a premium resort within a fresh and exciting dining concept. Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you. TPBN1_UKCT

The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by s

Key responsibilities include leading cabin services, responding to customer needs, and maintaining high standards.

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. This role reports directly to the Guest Service Manager. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Ser

The role emphasizes delivering exceptional customer service and working collaboratively with a diverse team in a supportive environment. Candidates should have a passion for food and drink and a commitment to providing a memorable guest journey.

A luxury home furnishings company is seeking a Housekeeping Support Associate to deliver world-class service while maintaining cleanliness in the Gallery.

Taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. The Food & Beverage team, in either the Restaurant, Bar, Room Service or Conference and Banqueting. We know it takes hundreds of jobs

A well-known food service company in North East England is seeking a Crew Member to join their team. Ideal candidates should possess strong customer service skills and a friendly attitude.

A hotel chain in Greater London is looking for a part-time team member to ensure guests receive exceptional service and to maintain cleanliness in service areas. Responsibilities include communicating with guests, fostering a positive atmosphere, and working collaboratively with the team.

A corporate hospitality company in London is seeking a passionate Hospitality Manager to oversee foodservice operations, ensuring exceptional customer service.

The role involves preparing and serving delicious food and drinks, engaging positively with guests, and maintaining a clean environment. Ideal candidates enjoy teamwork and have a passion for great customer service.

Responsibilities include greeting guests, preparing and serving food and drinks, and maintaining a clean space.

Informs guests about formalities, any special conditions relating to their stay and the services available. Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium

As a key member, you will provide warm welcomes, take guest orders, and serve food and drinks. Your positive attitude and passion for customer service will create a memorable experience for visitors.

A leading hotel chain in Greater London is looking for Food and Beverage Assistants to provide exceptional service and create memorable experiences for guests. Join a dynamic team committed to high-quality service.

The role involves maintaining cleanliness in public spaces, assisting with linen distribution and guest requests, and supporting room attendants.

As a Guest Service Agent, you will serve in the Food & Beverage outlets, providing services for Guests to contribute to an overall exceptional experience to assist with Breakfast/Bar and Restaurant duties. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, is

This role requires a guest-first mindset and previous experience in a hospitality environment.

DHDUR - Housekeeping in the North East of England is looking for dedicated Housekeeping staff to maintain high cleanliness standards across guest rooms and public areas. Responsibilities include cleaning, handling guest requests, and adhering to safety protocols. The ideal candidate has a high schoo

You will be serving food and drinks demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. Job Description - Guest Service Agent (Casual) (HOT0CD32). Guest Service Agent (Casual) (HOT0CD32).

Candidates should have strong communication skills and a hands-on approach to work, with a commitment to delivering exceptional service. The ideal candidate will work with a team to ensure guest satisfaction, take responsibility for assigned duties, and adhere to all relevant legislation and best pr