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Position Overview The Operations Manager is responsible for overseeing the day-to-day functioning of the hotel, ensuring smooth operations across all departments. This role focuses on maintaining high standards of guest satisfaction, optimising efficiency, and supporting the General Manager in achieving business goals. Key Responsibilities Guest Experience • Ensure exceptional service standards across front desk, housekeeping, food & beverage, and other guest-facing areas., • Supervise daily hotel operations, coordinating between departments to ensure seamless service delivery., • Monitor housekeeping, maintenance, and food service quality., • Recruit, train, and mentor staff to deliver consistent service excellence., • Schedule shifts and manage staffing levels to balance efficiency and guest needs., • Assist in budgeting, forecasting, and cost ...

Position Overview The Head Chef leads the culinary operations of the hotel, overseeing kitchen staff, menu development, food preparation, and quality control. This role is pivotal in delivering exceptional dining experiences across all hotel outlets, including restaurants, bars, room service, and banqueting. The Head Chef combines creativity, leadership, and business acumen to uphold the hotels brand and culinary standards. Key Responsibilities Culinary Leadership Design and execute innovative, seasonal menus that reflect the hotels identity and guest preferences Ensure consistent quality, presentation, and taste across all dishes Supervise food preparation and cooking activities across all kitchen sections Maintain high standards of hygiene, safety, and food storage Team Management Recruit, train, and manage kitchen staff including sous chefs, line cooks, and kitchen porters Delegate tasks and oversee daily kitchen operations Conduct performance reviews and provide coaching and development Foster a collaborative and disciplined kitchen culture Financial Oversight Manage food costs, portion control, and waste reduction Monitor inventory and order supplies from approved vendors Work with hotel management to set budgets and control expenses Analyse sales data and adjust menus or operations to improve profitability Compliance & Safety Ensure full compliance with food safety regulations and HACCP standards Conduct regular kitchen inspections and maintain documentation Implement and enforce health and safety protocols Liaise with local authorities during audits or inspections Strategic Collaboration Coordinate with F&B Manager and Restaurant Manager to align kitchen output with service goals Support hotel events, banquets, and special functions with tailored menus Contribute to marketing initiatives through culinary promotions and guest experiences Stay current with culinary trends and integrate them into offerings Skills & Competencies Culinary Expertise: Mastery of cooking techniques, flavour profiles, and kitchen operations Leadership: Strong ability to lead, motivate, and manage diverse kitchen teams Creativity: Innovative approach to menu design and presentation Organisation: Excellent time management and multitasking under pressure Business Acumen: Understanding of cost control, budgeting, and profitability Working Conditions Full-time role with flexible hours including early mornings, evenings, weekends, and holidays Fast-paced, high-pressure kitchen environment Uniform and protective gear provided Standing for extended periods and handling hot equipment required NOTE - Applicant must have the full right to work in the UK to be considered for this role TPBN1_UKCT

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!.No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our

The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. The Guest Services Officer must be Friendly, Passionate, and Committed. Proven customer service skills to interact appropria

This role focuses on supporting the housekeeping team to maintain cleanliness and guest satisfaction.

Informs guests about formalities, any special conditions relating to their stay and the services available. Adagio adapts to suit all guestsneeds. Welcomes all guests as soon as they arrive with care and attention, with a personalised approach.

A gaming and service provider is looking for a passionate Guest Service Host to join their Livewire Operations team in Greater London, UK. Candidates should have GCE 'O' / 'N' level education, 1-2 years of experience in cashiering, and strong customer service and communication skills.

McDonald's United Kingdom is seeking a Full Time Customer Care Assistant to join its team in providing excellent service to customers.

This permanent, full-time role involves ensuring guest satisfaction in various Food & Beverage areas and staying updated on pricing and promotions. Successful applicants should have strong customer service skills, time management, and be able to work under pressure. The QHotels Collection seeks a Re

Responsibilities include preparing and serving drinks, greeting guests, and ensuring a clean and organized bar area. Ideal candidates are customer service-focused, enjoy working in a fast-paced environment, and have a flexible schedule.

The ideal candidate will have a background in luxury hospitality, possess excellent guest-service skills, and show impeccable personal presentation. A luxury hotel in Knightsbridge is seeking an experienced Chef de Rang to deliver exceptional service in the exclusive Bvlgari Lounge. Join us to enhan

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant. This role reports directly to the Guest

In this role, you will manage food service operations and lead the F&B team to deliver exceptional guest experiences. The ideal candidate will have supervisory experience in hospitality, strong leadership skills, and a commitment to maintaining high standards of hygiene and service.

The position involves providing exceptional customer service, delivering fast and friendly service, and maintaining cleanliness and food safety standards. Candidates should have previous customer service experience, excellent communication skills, and flexibility to work a range of hours including m

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring

The role includes supporting the front desk team, handling guest complaints, and ensuring operational efficiency.

The role demands outstanding guest service, a quick learning ability, and thriving in a high-energy venue.

A leading hospitality group in Mid Devon is looking for a Nights Guest Service Assistant to ensure smooth overnight operations and deliver exceptional guest experiences. Key responsibilities include welcoming guests, providing food and drink services, and maintaining hotel safety standards. Ideal ca

In this role, you will oversee Front Office operations, ensuring high guest satisfaction and team performance. Applicants should have proven experience in similar positions and a passion for customer service.

Ensure regular communications and coordination meetings are held with relevant departments to focus on guest services, work processes and achievement of targets. Obtains feedback from residents to improve quality standards of service; ensure that personalized service is extended to all residents. Ma

The role involves greeting guests, setting up event spaces, serving food and drinks, and ensuring a positive experience.

A leading training organization in London is seeking a Residential Concierge to provide outstanding service to residents at Battersea Power Station.

The role includes duties such as checking guests in and out, preparing refreshments, and assisting with breakfast service. Accor Hotels in Greater London is seeking a Multi-skilled Hotel Team Member to oversee hotel operations and ensure guest satisfaction.

In this role, you will ensure that hotel spaces are clean and presentable, respond to guest requests, and contribute to creating memorable experiences for guests. The Luxury Collection is hiring a Guest Environment Expert at The Park Tower Knightsbridge Hotel in London, England.

This role requires providing exceptional service to residents and guests, performing doorman and porter duties, and covering the Concierge desk as needed.

You will lead and train the bar team to deliver outstanding service in our characterful Victorian pub.

Key responsibilities include leading cabin services, responding to customer needs, and maintaining high standards.

A prominent Singaporean restaurant in Greater London is seeking enthusiastic staff passionate about guest service. The ideal candidate will lead service operations, foster guest relationships, and enhance overall dining experiences. A supportive work environment with personal growth opportunities is

This role involves delivering exceptional guest service, working collaboratively in a fast-paced environment, and contributing to a fun and welcoming atmosphere.

Tenpin is seeking a Customer Service Assistant in Greater London to provide an exceptional customer experience across various departments.

A luxury hotel brand in Greater London is seeking a Chef de Rang to oversee the breakfast service at Mauro Colagreco Restaurants. The role focuses on providing exceptional guest experiences, leading a station, and ensuring effective communication between the kitchen and dining staff. Ideal applicant

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. This role reports directly to the Guest Service Manager. Represent our values and culture, keeping guest experience at the centre of everything you do.

A luxury hotel in London seeks a Lounge Manager to oversee operations, ensuring exceptional guest experiences and leading a dedicated team. Responsibilities include service management, team coaching, and interaction with kitchen and bar teams. Ideal candidates will have leadership experience in luxu

The role requires experience in senior guest service roles, strong leadership, and the ability to handle guest feedback effectively. Holiday Inn Reading West in the United Kingdom is looking for a Guest Service Manager to lead and inspire a multiskilled team across Front Office, Food & Beverage, and

This role involves preparing and serving drinks, processing orders with precision, and delivering excellent customer service.

Ideal candidates have prior bar experience and are proactive in ensuring exceptional service. This hands-on role involves overseeing daily bar operations, serving guests, and managing team members.

One80 Kitchen Lounge Restaurant in the United Kingdom is looking for a Food & Beverage Service Manager to assist in managing the bar and restaurant operations. This role involves ensuring high standards of service, overseeing staff training, and maintaining cleanliness and organization in the restau

We are looking for a passionate and professional Guest Service Host to join our Livewire Operations team to help us with our mission of providing excellent customer service. You will need at least 1‑2 years’ experience in cashiering work in the service industry. You should have a strong customer

The role involves serving food and beverages, ensuring guest satisfaction, and maintaining cleanliness and hygiene standards. Applicants should have a passion for food, enjoy teamwork, and preferably have experience in food service.

The position offers various benefits including a staff meal, discounts, and seasonal parties, ideal for someone with experience in hospitality and excellent customer service skills. Mary Rush Care Ltd is seeking a dedicated Front of House Team Leader to enhance guest experiences and support team dev

Be proactive in communication with guests, offering additional services and coordinating responses to guest issues, following up to ensure satisfaction. Guest Arrival, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems. As our

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant. This role reports directly to the Guest

A prestigious hospitality brand in West Oxfordshire is seeking a Room Service Operator responsible for ensuring quality food and beverage service for guests. This role requires strong attention to detail, excellent customer service, and organizational skills.

Theblueboat in Hammersmith seeks a Supervisor to lead a team focused on providing outstanding service and fresh food.

Flight Club - Shoreditch is seeking a Floor Server who thrives in an energetic atmosphere and loves to deliver excellent service. As part of the Flight Club family, you will ensure that every guest has an unforgettable experience while championing the values of Warmth, Togetherness, Passionate and I

An exceptional opportunity has arisen for a passionate Night Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in TCR. With four hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibra

You guarantee an optimum guest experience at all times, anticipating and managing every situation to ensure guest satisfaction. First impressions are everything! As ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable e

Be the friendly face that welcomes guests, making their first impression unforgettable from check‑in to check‑out. Handle check‑ins, check‑outs, and everything in between with ease, helping guests settle in seamlessly. Be the go‑to person for guest questions, whether it’s the best brunch