Guest service jobs in NottinghamCrear alertas

General Manager — Premium Dining & High-Energy Hospitality Nōshi Nottingham Salary: £60,000–£75,000 + Bonus Location: Nottingham City Centre – Trinity Square About Nōshi Join Nottingham’s Newest Restaurant, set to redefine the Nottingham dinning scene. - Where first impressions become lasting memories! Nōshi is a luxury pan-Asian fusion restaurant & bar where modern Japanese and Chinese-inspired plates meet a glamorous, high-energy bar and live DJs. Our tagline—High Dining. High Energy. High Impact.—guides every decision. We obsess over four pillars: Food, Drink, Service and Surroundings. A dark, moody yet warm and glamorous environment with black marble, liquid-gold accents, plush furnishings and our signature cherry-blossom installation sets the scene. We’re looking for passionate individuals who will live our values and deliver exceptional experiences in a premium, high-energy environment. Follow us on Instagram @NoshiNottingham We’re looking for a highly experienced General Manager to lead Nōshi’s day-to-day operation at the highest level. This is a senior role for a proven GM who understands premium dining and premium hospitality, can lead large teams through managers, and can drive both guest experience and commercial performance. What We’re Looking For • Proven experience as a General Manager in a premium, high-volume, fast-paced hospitality environment., • Demonstrable experience leading large teams (50+ staff) with a management structure beneath you (managers / supervisors / team leaders)., • Experience managing and developing senior leaders (e.g., Head Chef, AGM, Bar Manager, Restaurant Manager)., • Strong stakeholder management skills with experience reporting to and working closely with Directors / senior leadership / Heads of Department., • Deep understanding of premium hospitality standards: service detail, floor leadership, guest recovery, consistency, and atmosphere control., • Strong commercial and operational capability, including: P&L understanding, labour control, GP/stock management, rota planning, cost control, upselling and KPI delivery., • Confident decision-maker; calm under pressure; high standards; strong attention to detail., • Clear communicator who can set expectations, hold accountability, and build a positive high-performance culture. Why Join Us? • Lead one of Nottingham’s most premium restaurant destinations, built around High Dining and High Energy., • Work in a visually striking, luxury environment designed to make a statement – sleek black marble, cherry blossoms, ambient lighting, and high-end finishes., • Be part of a brand with ambition and growth plans — with the opportunity to play a key role in building reputation and performance., • Join a leadership team that values standards, pace, precision, and guest experience., • Competitive salary and performance-based bonus linked to results. Your Role As General Manager, you will take full ownership of standards, people leadership, and performance across the entire business. You will: • Lead the all aspects of the operation across Front of House, Bar, and Kitchen alignment, ensuring a consistent premium guest experience every service., • Directly manage the senior leadership team: Head Chef, Assistant General Manager, Bar Manager, Restaurant Manager, ensuring they deliver through their own team structures., • Drive non-negotiable service standards: guest welcome, pacing, floor control, presentation, team conduct, guest recovery, and overall atmosphere., • Build, train, and retain a high-performing team through structured coaching, pre-shifts, service debriefs, and performance management., • Own commercial performance and delivery of KPIs, including sales growth, spend per head, labour %, GP, stock control, wastage reduction, and profitability., • Ensure strong operational controls: rotas, staffing levels, compliance, H&S, licensing, cash handling, supplier standards, and daily/weekly reporting., • Work closely with Directors to plan, report, and execute improvements — bringing solutions, structure, and consistent results. Be Part of Something Bigger This is a senior leadership position for a proven General Manager who can deliver premium hospitality with energy, precision, and consistency — and build a team and operation that becomes the standard in Nottingham. If you have the experience to lead at this level, we want to hear from you.

A hospitality company in Eastwood is looking for a General Assistant to deliver excellent service and ensure guest satisfaction.This role includes serving food and beverages, maintaining cleanliness, and working collaboratively within a team.Ideal candidates will have a passion for customer service

As a Guest Services Assistant at Holiday Inn Express London Limehouse, youll be at the heart of the guest experience. JOIN US - Guest Services Assistant. A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT.

A well-known hotel chain in Greater London is seeking a Bar and Restaurant Manager who will oversee daily operations, lead staff, and maintain high service standards.

A prestigious hospitality service in Greater London is looking for a Hospitality Assistant to support the Retail Manager in delivering exceptional service.

A luxury hotel in London is seeking a Security Officer to ensure the safety and security of guests and staff through regular patrols and surveillance.

A hospitality company in the UK is seeking a Leisure Club Assistant to provide a high-quality leisure experience to guests. Ideal candidates will have customer service experience, valid First Aid certification, and strong communication skills.

A leading hospitality firm located in Greater London is looking for an experienced Hospitality Leader to elevate service standards and operational excellence in their restaurants. The candidate should have over 5 years of experience in high-volume, full-service dining and a strong background in fina

A Guest Service manager is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards :. Job Title: Guest Service Manager. GUEST SERVICE MANAGER JOB DESCRIPTION.

You will coach cinema hosts to ensure exceptional guest experiences and uphold high standards in operations. The company values diversity and aims to create a welcoming atmosphere for all staff and guests.

You will greet guests, serve customers, and ensure a seamless experience while representing the brand positively. Ideal candidates are team players with a passion for service and strong communication skills. A leading hospitality company in Greater London is looking for a Hospitality Assistant to de

A hospitality brand in Greater London is looking for an outgoing Hotel Assistant to create a welcoming atmosphere for guests. This part-time position requires you to deliver exceptional customer service, assist in food and beverage operations, and maintain a flexible schedule. Ideal candidates will

A leading wellness retailer in Greater London seeks a Sales & Service Manager to lead the store team and enhance the guest experience.

A vibrant restaurant in the East Midlands is seeking a Duty Manager to join their dynamic team.The role involves ensuring proper staffing, enhancing client satisfaction, and maintaining effective communication between teams.Ideal candidates should demonstrate flexibility and a commitment to customer

A leading yoga retailer is seeking a Sales & Service Manager to join its team in Greater London. This critical position involves driving business success and delivering exceptional guest experiences.

As our Nights Guest Service Assistant you’ll be responsible for providing exceptional customer service to guests, including checking them in and out, handling inquiries and complaints, booking reservations. Customer service skills: You should be friendly, welcoming, and able to handle guest inquir

You will lead and coordinate the team, enhance guest experiences, and maintain high service standards. A prestigious hotel in London is seeking an experienced Floor Manager to oversee the restaurant floor during service.

Assistant Front Office Manager (Guest Services Manager) you’ll be responsible for managing the guest services team and ensuring that guests receive exceptional service throughout their stay. As Guest Services Manager you’ll play a crucial role in ensuring that guests have a first class enjoyable

This role offers a dynamic work environment with a focus on delivering exceptional service and guest satisfaction, contributing to an enjoyable stay for all visitors. The ideal candidate will have strong organizational skills, a commitment to high standards, and the ability to engage positively with

A luxury hotel in London seeks a Night Guest Communication Executive to enhance guest experiences and manage communications around the clock. The role involves handling calls, managing reservations, and ensuring hotel service standards are met during night shifts. Candidates should possess customer

You will lead a dedicated team ensuring a 5-star service for guests and staff. Responsibilities include supervising site services, conducting staff training, and managing rotas.

You will contribute to maintaining a vibrant atmosphere during events and ensure guests receive a seamless service throughout their visit. This part-time role focuses on enriching the guest experience by issuing tickets and safely storing items.

A leading hospitality service provider in London is seeking a Hospitality Assistant to deliver exceptional service at events.

A leading hospitality service provider in the United Kingdom is seeking a passionate Hospitality Assistant to deliver exceptional customer service. In this role, you will greet guests, serve meals, and ensure a seamless dining experience.

You will be responsible for attending to guests, managing accounts, and performing nightly audits while providing exceptional customer service.

The successful candidate will oversee bar operations, ensuring high-quality service and compliance with regulations. A warm personality, excellent leadership skills, and a commitment to customer service are essential. This full-time position offers a competitive salary of up to £34,000, plus additi

A leading hospitality company in Greater London is seeking a General Assistant to provide exceptional customer service and maintain high standards in a coffee bar environment. Candidates should have a friendly personality, good communication skills, and a passion for service.

A popular hotel chain in the United Kingdom is looking for enthusiastic Housekeepers to enhance guest experiences. Successful candidates will be detail-oriented, team players with a passion for service.

This role involves managing a dedicated team, enhancing guest experiences, and overseeing daily operations. The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You will be responsible for creating our guests' first and last impressions.

Employee of the Month' rewards and Long Service Awards'.

Our Guest Service Manager closely supports the Active and General Manager. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. You will manage all pre- and post-communications to provide a seamless guest experience.

Employee of the Month' rewards and Long Service Awards'.

Provide professional advice to the Executive Manager, Director and Elected Members with respect to the development, planning and delivery of services to ensure the Council fulfils all statutory requirements and implements relevant policies in respect of these services. VTSO and Port Safety Officer t

Employee of the Month' rewards and Long Service Awards'.

Social Care Assistant, St Brendans (9324).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

Employee of the Month' rewards and Long Service Awards'.

You will lead your team in providing exceptional service and ensuring every customer experience is fun, educational, and rewarding.

The 26-floor art'otel Hoxton has a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display, with 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, and The.

Long service holidays and awards.

Location: Various UK Locations.Salary: £28,000 – £38,000 per annum + sleep-ins / benefits.Contract: Full-time, Permanent.We are recruiting an experienced and motivated Children’s Residential Team Leader to support the day-to-day running of a children’s home.This role is ideal for a senior su

Receive up to £300 for Employee ReferralsAccess to blue light card discountsLong service awards24-hour confidential employee advice lineFull Time Mental Health First Aiders who are there for you when you need themTraining and DevelopmentAccredited Positive Behaviour Management TrainingMandatory Tra

Your career will grow through the continuous development of your team and the opportunity to contribute to the overall efficiency of payroll services. Your leadership will have a direct impact on the accuracy and efficiency of payroll operations, ensuring all customer payments are processed in line

At Marble Partners, we believe leadership is not defined by titles but by action.True leaders bring people together, raise standards, and create momentum wherever they go.As our organisation grows across London, we are looking for someone who is ready to step forward, take ownership, and inspire oth

Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models. You’ll lead from the front, delivering your own sales number and develop a team of Account Managers/Business Development Managers selling our comprehensive range of services such as Hardware and software

Ensure seamless integration with the transport operation, improving service and reducing costs, damages and CO2 within the SLS van and carriers. Work closely with customer service teams to address any order-related issues promptly.

Ensure personnel, clients, and guests are greeted and attended to professionally and discreetly.

Provide legal services to operational teams including high quality, accurate and timely legal advice and support to ensure that corporate compliance is maintained. Ensure that legal services are delivered in a cost-effective way that limit risk to the Group. Develop and maintain relationships with i