Guest service jobs in Royal Tunbridge WellsCreate job alerts

Job title: Assistant Restaurant Manager – Hotel Du Vin £28,500 Per year/ 45 hours per week Contract Type: Permanent/ Full time Location: Tunbridge Wells Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Hotel Du Vin. Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do! You will be experienced in working within a busy restaurant environment, this may of been as a Supervisor or an Assistant Manager. You will be able to deliver shift briefings to large teams, manage the flow of the restaurant in order to deliver great guest experiences and work alongside the team maintaining the brand standards. We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel Du Vin – we actively encourage internal development and progression, Onwards and Upwards. In addition to competitive rates of pay we offer: • Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night., • Discounted Friends and Family Room Rate with 50% off best available rate., • 35% off your bill when you dine in our Brasseries and Bistros, • Fully funded Apprenticeship programmes that support you in developing your career, • High Street Discounts on a range of high street shops, experiences, holidays and much much more, • Cycle to work scheme – save up to 40% on a wide range of bikes, • Healthcare Cash Plans - dental, optical, medical and more available from £5 per month, • Referral schemes that pay up to £1500 (just for getting your mates jobs!), • A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom., • We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more, • We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary, • We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast, • We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives., • 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK, • We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round, • We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

At Audley Care, we’re proud of the way we’re enriching people’s lives. How? By helping people maintain their independence in their own home and delivering exceptional care that’s best in class. The Care Assistant role offers homecare services to all our customers ranging from Health & Wellbeing activities, housekeeping, personal care, to companionship. The Care Assistants need to effectively maintain Audley’s objective to deliver high quality, compassionate care that is compliant to CQC requirements and facilitates re-enablement and support by showing Understanding, Empathy, Respect and Warmth to our customers. What will I do? • Visiting village & community customers daily, following their personal care plan which will include providing personal care and supporting them with day-to-day tasks. These could include getting in and out of bed, washing and bathing, help with dressing, assisting mealtimes and preparing drinks, preparing the administration of medication and continence care., • House duties may include, fitness support, Health awareness programmes, cooking, laundry, vacuuming, ironing and other housework. In addition, our customers require support when attending medical appointments, collecting prescriptions as well as offering home from hospital support., • Encouraging customers to be as independent as possible in all daily activities, including personal care and exercise., • Liaising with family members where required., • Respecting customers right to dignity and privacy., • Full compliance of Safeguarding policies and behaviours., • Attending all relevant and compulsory training to continually improve skills and understanding., • The Audley Academy will support anyone who is new to care, with a full induction programme and support with the completion of their care certificate., • Audley will also fund the QCF level 2 diploma in Health and Social Care,, • Good level of written and oral English, • Use of company mobile and use of an app to manage schedules and keep in contact with the care team, • Ability to accurately complete electronic daily logs to reflect the care plans and follow any medication instructions, • Good knowledge of the local area, • Personal presentation and hygiene should be to a high standard including cleanliness of uniform provided and ensuring jewelry, nails and hair are in line with company policy, • Ability to prioritise and manage time effectively along with being adaptable where needed to meet different customer requirements, • Flexible working hours meaning that you’re able to carry on with commitments outside of working life., • 45p per mile paid to cover any travel and petrol costs., • Excellent training programme in place including mandatory training and the option to undertake your NVQ Level 2/3 in Health and Social Care., • Company pension scheme, with a 5% company contribution, • 28 days holiday (inclusive bank holidays), • 50% discount on food and drinks at all of our restaurants nationwide, • Guest suites at staff rates at all of our luxury villages nationwide, • Free membership to our employee discount portal with access to discounts at all major retailers., • Free membership to our Healthcare Cash Plan Scheme, • Refer a friend bonus scheme, • Free uniform and a lot more… Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’ AV_CAJ

Job Title: Experienced Food & Beverage Staff.Are you passionate about hospitality and delivering exceptional guest experiences? Our client, a prestigious hotel in Tunbridge Wells, is seeking experienced Food & Beverage staff to join their dedicated team.Providing outstanding service in the hotel's r

Youll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager.

You will be serving food and drinks, demonstrating exceptional customer service, and creating memorable experiences for guests and colleagues. Job Function: Guest Services, Operations, and Front Office. You will join the Restaurant department and deliver a VIP experience to every guest.

Guest Service Manager - £34,000 + service charge - Ascot. As a Guest Service Manager in Ascot, you'll lead the Front of House operation, ensuring every guest enjoys a seamless and memorable stay. If you're ready to take the next step as a Guest Service Manager in Ascot, we'd love to hear from you.

Hotel Guest Service Manager at ibis, ibis Styles, ibis budget (Accor brands). Provide guest service excellence and oversee front office operations, with hands-on involvement in the bar, restaurant, and conference facilities as needed. Approachable, outgoing personality and strong customer service sk

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.

Be a trusted contact for all guests. Service‑based annual leave (increasing up to a maximum of 5 extra days). When guests enter one of our hotels, they walk into a genuinely memorable experience.

Guest service is a top priority for you. Guest Service Manager - Finance focus. You will be able and willing to turn your hand to all aspects of hotel life, always focussed on delivering a great experience for our guests and setting a great example for your colleagues as a senior member of the team

If successful at this stage, you will meet Hotel Manager / Guest Service Manager. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant. IHG hotels in your region and promote the hotel, products and services an

Previous guest service experience (hotel experience an advantage). Collaborating with other departments, to ensure that the Hotel’s rooms are properly prepared for arriving guests. An empathic ability to anticipate our guests' needs.

Are you ready to join the elite world of luxury hospitality where every shift brings something extraordinary? We're seeking a Guest Service Ambassador to join our award-winning 5-star country estate, where you'll be handling some of the world's finest vehicles and creating magical moments for distin

Support food and beverage service by taking and delivering orders, ensuring accuracy and a memorable guest experience. Guest Service Agent – Hilton Cobham. Join Hilton’s front‑office team to deliver an exceptional guest experience in a welcoming, inclusive environment.

Informs guests about formalities, any special conditions relating to their stay and the services available. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort:. Welcomes all guests as soon as they arrive with care and attention, with a per

You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone. Ensure the 24/7 execution of all guest service programs and processes. Get notified about new Guest Services Manager jobs in Cheshire, MA.

As a Guest Service Assistant Nights, you will be the face of the hotel during nighttime operations, ensuring a safe, welcoming, and efficient experience for guests. The Role of Guest Service Assistant - Nights. A key aspect of the role is to forge a great rapport with guests from initial contact, st

As a Guest Services Manager, you are responsible for managing all guest operations, guiding and supporting a team of Guest Service Assistants. Offering full services, wherever practical, to all residents; including bar service, 24-hour room service and guest information. To lead the Guest Experience

A Guest Service Manager is responsible for managing the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:. Ensure our guests receive an exceptional level of service and want to return. Anticipate guests’ needs and provide service to exceed t

IHG hotels in your region and promote the hotel, products and services and IHG to all guests. Other businesses may call this role Front Office Assistant or Food and Beverage Assistant, Guest Experience Assistant, Hotel Services Assistant. Guest Service Assistant Responsibilities.

As a Guest Service Associate, you will be tasked with providing exceptional customer service and ensuring guest satisfaction. Upsell and promote hotel services and amenities to guests, maximizing revenue opportunities. Strong customer service orientation, with a genuine desire to exceed guest expect

Guest Service Associate/Cashier (GSA). Get notified about new Guest Services Associate jobs in Cheshire, MA. We’re excited for the next 90 years and welcome new ideas to benefit our guests and customers.

As a Guest Service Assistant, you’ll be the first person guests meet when they arrive and the last to wish them farewell. Welcome guests in a professional, friendly manner to ensure guests immediately feel at home. As Guest Service Assistant / Receptionist you will:.

As a Night Guest Service Assistant, you are responsible for providing exceptional service to guests. A Night Guest Service Assistant will also be required to manage guest requests; specifically, you will be responsible for performing the following tasks to the highest standards:. A Night Guest Servi

IHG hotels in your region and promote the hotel, products and services and IHG to all guests. If successful at this stage, you will meet Hotel Manager / Guest Service Manager. This role reports directly to the Guest Service Manager and is part of a team based from our attractive hotel.

Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. Our Guest Service Manager closely supports the Active and General Manager. You'll manage guests over multiple arrival days and ensure everyone has an equally exceptional holiday experience.

As a Guest Service Assistant Nights, you will be the face of the hotel during nighttime operations, ensuring a safe, welcoming, and efficient experience for guests. Guest Service Assistant - Nights. The Role of Guest Service Assistant - Nights.

Guest Service Manager - Summer 2026 - Various Mediterranean Resorts. Our Guest Service Manager closely supports the Active and General Manager. Your primary responsibility will be to ensure that we consistently exceed guest expectations.