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People Ops Manager Exeter/ Wincanton | Full-Time / Permanent £30000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a Peoples Operations Manager to support and drive the labour plan and HR service across Exeter and Wincanton Racecourses. About the role • You’ll play a key role in ensuring the right people are in place, trained to a high standard and ready to deliver exceptional guest experiences., • This is a varied, hands-on role where you’ll work closely with operational teams to support recruitment, performance and employee experience across multiple venues., • Support with rota planning, forecasting and labour cost control., • Assisting with payroll processes ensuring accuracy and deadlines are met. Workforce Planning & Operations: • Support recruitment, onboarding and training of casual and permanent teams, • Build and maintain a strong, reliable pool of event staff., • Explore new and creative ways to attract and retain talent., • Act as a first point of contact for HR queries, policies and procedures., • Support managers with employee relation matters, including investigations and hearings., • Maintain accurate and compliant employee records., • Contribute to performance management and succession plans., • Support delivery of training plans and onboarding programmes., • Help identify and develop future talent within the team, • Work with managers to ensure teams are trained to deliver a 5-star guest experience., • Promote a positive, inclusive and high performing team culture., • Build strong relationships with stakeholders across all venues., • Ensure all staff met health & safety and legal requirements., • Support H&S initiatives and maintain high standards across site., • A confident communicator who builds strong relationships at all levels., • Highly organised with the ability to manage multiple priorities., • Experience in hospitality / events is desirable., • Strong administrative and IT skills., • Proactive, solution focused and adaptable., • Ability to influence and support others effectively. Job Reference: com/0704/74904003/52801315/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

COUNTRY HOUSE ASSISTANT MANAGER \n\n Location: Harrington House, Sherborne Street, Bourton-on-the-Water, Gloucestershire, GL54 2BY \n\n Contract: Permanent, Full Time \n\n Salary: £32,086 per annum \n\n Live In: Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free Wifi \n\n Job Benefits: 33 Days Holiday pro rata inclusive of bank holidays | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to work Scheme | Discounted Gym Membership | Virtual GP | Health & Wellbeing Support 24/7 Helplines with access to trained counsellors for support | Annual familiarization visit at any of our country houses for you and your family \n\n About the role: \n\n Nestled within the breathtaking area of outstanding natural beauty, our Harrington House country house proudly boasts 29 elegantly appointed bedrooms, providing a serene retreat for up to 47 guests embarking on guided or self-guided tour holidays. As the Country House Assistant Manager, your role revolves around supporting the House Manager to deliver an exceptional standard of guest service, ensuring every part of the house operates at the pinnacle of excellence. Your responsibilities span various domains: \n\n\n\t • Guest Service Excellence: Engage and Interact with our guests creating a warm and friendly atmosphere. Monitor every aspect of guest service, leaving no room for compromise on our commitment to excellence.\n\t, • Front of House Management: Lead the front of house team, ensuring pristine conditions in all bedrooms and public areas are meet to our brand standards.\n\t, • Property Maintenance and Appearance: Support the House Manager in addressing internal and external repairs and property defects. Work with the maintenance team to uphold the appearance of the garden, grounds, and overall Country House aesthetics to align with brand standards.\n\t, • Team Development & Culture: Given a significant portion of our staff live in, you will foster a culture of teamwork and harmony, recognising the crucial role it plays in the overall success of our house.\n\t, • A commercial background in the Tourism or Hospitality industry. We are keen to hear from Assistant Hotel Managers, Country House Assistant Managers, Hotel Assistant General Managers or Assistant Hospitality Managers, who can showcase a track record of successful operational management within a hotel, country house, or similar establishment.\n\t, • Exemplary customer service skills and excel as a team leader\n\t \nThanks to the support of our 40,000 members, we are a B Corp Certified organisation, dedicated to making a positive impact on the places we travel to. Whether it’s close to home or on the other side of the globe, when you walk with us, you become part of a community that values friendship, fun, and an active enjoyment of the great outdoors. \n\n Applying: \n\n We welcome applications from people of all backgrounds and are a Disability Confident employer. If you need any support or reasonable adjustments during the application or interview process, please contact us at \n\n

Waiting Staff - Part Time - Cheltenham Waiting Staff - Prezzo Italian "Put Your Heart into It" up to 12.71 per hour, plus tronc/tips, commission & perks! Are you ready to put your heart into every guest experience? At Prezzo Italian, we're looking for passionate Waiting Staff who thrive in a vibrant, fast-paced environment where every moment matters. Join us and be part of a team that lives and breathes our HEART culture - creating unforgettable dining experiences with warmth, pride, and purpose. Whether you're setting the tone at the door or serving with pride and precision, your role is all about bringing people together and putting your heart into every moment. What You'll Do: • Make every guest feel welcome, valued, and special from the moment they walk through the door., • Take pride in your service, ensuring every table is looked after with care and attention to detail., • Build genuine connections with guests and teammates, creating a sense of belonging., • Keep your section clean and organised, maintaining high hygiene standards., • Confidently recommend dishes, drinks, and extras to enhance the guest experience and increase average spend., • Embrace feedback, grow your skills, and bring energy and positivity to every shift., • Always follow food safety and health & safety procedures., • A genuine passion for hospitality and making people feel at home., • Strong communication skills with a warm, friendly personality and a genuine desire to help others., • Ability to stay calm and focused in a fast-paced environment., • Experience in a customer-facing role is a plus, but not essential - we'll train the right attitude., • Confidence in talking about food and drink, with a willingness to upsell., • Access structured training and clear career pathways to advance your skills and career., • Enjoy competitive pay, tronc/tips, commission, benefits, and recognition for your dedication and hard work., • Flexible shifts and a supportive environment to help you balance work with personal life., • Perks that matter - like free meals on shift, big discounts for you and your loved ones, your birthday off, well-being support, and access to exclusive hospitality rewards.

A renowned hotel group in Cheltenham is seeking a friendly and energetic Receptionist to join their team.Responsibilities include managing guest experiences, handling queries, and creating lasting memories.Ideal candidates should demonstrate a passion for hospitality and customer service excellence.

Responsibilities include delivering a 5-star cleaning service, managing supplies, and ensuring properties are guest-ready. Ideal candidates will have previous cleaning experience, excellent attention to detail, and great communication skills.

A prestigious hotel group in Cheltenham seeks a Breakfast Chef who thrives in a busy kitchen environment and enjoys delivering guest satisfaction through exceptional breakfast service.

Deputy Manager - Cheltenham -£37,000 + Bonus Scheme - Busy Dinning Pub with rooms - Fantastic tronc, great perks and real progression in Hospitality We're recruiting a Deputy Manager for a thriving Dinning Pub with rooms in Cheltenham, offering an excellent salary package, a strong bonus scheme and a genuinely supportive environment. This is a brilliant opportunity for an experienced Assistant Manager or existing Deputy Manager looking to step into a role where development, team culture and guest experience are at the heart of everything. Based in Cheltenham, this position offers long-term progression within a growing group and a chance to be part of a close-knit team that enjoys what they do. Why apply / What's in it for you? You'll enjoy a rewarding package that includes: £37,000 salary plus bonus scheme Great tronc structure Monthly reward and recognition programmes 50% off meals and stays across the group Free meal whilst on duty Access to a benefits portal with thousands of lifestyle discounts Wellbeing hub and employee assistance programme Company pension scheme Learning and development platform with specialist training Flexible working opportunities Fantastic team parties and socials Key Responsibilities As Deputy Manager, you will: Lead busy shifts confidently, communicating clearly and taking control Prioritise tasks and delegate effectively across the team Lead by example with strong organisation and motivation Train and support junior team members to build a high-performing team Think on your feet and solve problems across all departments Drive continuous improvement and service standards Maintain a positive, energetic atmosphere and contribute to team culture What we're looking for We're looking for a Deputy Manager who can bring energy and leadership, as well as: Previous experience in a similar Hospitality management role A hands-on leadership style and passion for guest experience Confidence coaching, motivating and developing teams Strong communication and interpersonal skills A proactive mindset with a willingness to improve standards The ability to lead service excellence at all times Experience as an Assistant Manager would be highly beneficial If you're looking to take the next step as a Deputy Manager in Cheltenham, this is a fantastic opportunity to join a business that genuinely invests in its people. Apply now and take the next step in your Hospitality career in Cheltenham. Job Number 935939 / INDCHEFS Location Cheltenham Role Deputy Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy. TPBN1_UKCT

Scheme Manager Retirement Living / Extra Care Housing Hours: 21-35 hours per week (scheme dependent) Salary: £28,000-£32,200 per annum (pro rata for part time) Reporting to: Operations Manager About the Role We are recruiting a scheme manager to take a key, customer-facing role within a Retirement Living or Extra Care housing scheme. This is an on-site position where the scheme manager will be central to creating a safe, supportive, and welcoming environment for older residents. As scheme manager, you will deliver a high-quality housing and support service that enables residents to live independently, safely, and well within their homes and local community. The role is varied and rewarding, covering tenancy sustainment, resident wellbeing, building safety, scheme management, and community engagement - no two days are the same for a scheme manager. Key Responsibilities As scheme manager, your responsibilities will include: Housing & Scheme Management Oversee the day-to-day operation of the scheme, ensuring it is safe, secure, and well maintained Ensure compliance with health & safety, fire safety, and safeguarding requirements Appoint and monitor contractors and service providers, including cleaning, gardening, and maintenance Manage communal areas, guest rooms, and shared facilities as the on-site scheme manager Resident Support & Wellbeing Act as the main point of contact for residents in your role as scheme manager, providing advice, guidance, and signposting while promoting independence Support residents to sustain their tenancy and maintain wellbeing, responding appropriately to changing needs Assist in emergencies by liaising with family members, health professionals, or emergency services Encourage resident involvement, social activities, and support resident associations as a proactive scheme manager Community & Stakeholder Engagement Build positive working relationships with residents, families, local agencies, and the wider community Help residents reach consensus on local issues affecting scheme life, representing the scheme as scheme manager Leadership & Administration Line manage on-site employees where applicable and coordinate relief or cover arrangements Maintain accurate records, resident information, and reporting requirements Work closely with the Operations Manager to deliver service standards and organisational objectives as scheme manager Person Specification Essential Excellent reading, writing, and numeracy skills required to succeed in a scheme manager role Strong customer focus with the ability to work independently Effective communication and relationship-building skills Desirable Experience working in social housing, particularly with older people, in a scheme manager or similar role Knowledge of issues affecting older or vulnerable adults (e.g. dementia, mental health, substance misuse) People management experience, including staff or contractor oversight CIH Level 3 or 4 qualification, or willingness to work towards this What We Offer In return for your work as scheme manager, we offer: Competitive salary and pension scheme Occupational sick pay Paid volunteer days Blue Light Card discounts Flexible working arrangements, including nine-day fortnight options at some schemes If you're interested, please click apply or reach out to Ben Dreher at Sellick Partnership, Derby . Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website. TPBN1_UKTJ

F&B Operations Manager - Lead a high volume luxury hotel in the Cotswolds (close to Cheltenham) Are you an experienced F&B Operations Manager ready to step into a senior role within a luxury hotel in the Cotswolds, close to Gloucester? This is a hands-on opportunity to take ownership of a high-volume, multi-outlet environment while working alongside other HODs to drive performance and guest experience. Why apply for this F&B Operations Manager role near Cheltenham? Salary £45,000 - £60,000 plus TRONC and performance-related bonus Staff accommodation available for relocation (up to 6 months) Private health insurance after probation Discounts for family & friends 25% off food & beverage Spa discounts on treatments and products Work within a high-volume environment Real autonomy to shape service and standards Clear focus on progression and development Key Responsibilities Oversee all F&B outlets including restaurant, bars, and events Lead from the front in a high-volume environment Manage budgets, labour, and stock control Drive guest experience and consistency across all outlets Lead recruitment, training, and development of your team Maintain high standards across all areas What we're looking for An experienced F&B Operations Manager with experience high-volume hotel hospitality operations Strong commercial awareness and understanding of F&B hospitality outlets A hands-on leader who thrives in driving forward high end brand standards Experience within a luxury setting Passion for developing teams and delivering high standardsIf you're an experienced F&B Operations Manager looking for your next move in the Cotswolds, close to Cheltenham, this is a standout opportunity within a luxury hotel environment. Apply now Job Number │ (phone number removed) IND / F&B Location │ Cheltenham Role │ F&B Operations Manager Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by s

Key responsibilities include leading cabin services, responding to customer needs, and maintaining high standards.

A leading garden centre retailer is seeking a Customer Service Assistant for their Frilford restaurant. This full-time role involves greeting guests, serving food and drinks, and maintaining food hygiene standards.

As a Guest Service Agent, you will serve in the Front Office & Food & Beverage departments, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out, and assist with Breakfast/Bar and Restaurant duties. As a Guest Service Apprentice with Hilto

This role involves managing guest check-ins and check-outs, providing attentive service, and ensuring smooth night operations.

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. This role reports directly to the Guest Service Manager. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Ser

This role requires providing exceptional service to residents and guests, performing doorman and porter duties, and covering the Concierge desk as needed.

Welcome and acknowledge guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; speak using clear professional language and respond appropriately to employee concerns. Guest Service Agent – Based at the Sheraton Grand London Park Lan

Informs guests about formalities, any special conditions relating to their stay and the services available. Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promotes them. Carries out all operations concerning guests arrival and departur

Informs guests about formalities, any special conditions relating to their stay and the services available. Assists as required with the solving of any guest problemand is able support any query. Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and a

As a Crew Member, you will deliver high-quality service, prepare food, and maintain cleanliness while providing a friendly experience for customers.

A leading hospitality provider in the United Kingdom seeks a Restaurant Manager to oversee restaurant operations and lead a team dedicated to delivering exceptional guest experiences. Benefits include special hotel rates, recognition schemes, and ongoing training programs, ensuring both guest and te

Elior Uk is looking for a General Assistant to support daily operations in a flexible work environment.Your role will include cleaning, supporting team members, and ensuring the workspace remains safe and organized.Ideal candidates will have good communication skills and a positive attitude.Elior of

As a Guest Service Supervisor, you will support the Guest Service Manager to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. Guest Service Supervisor contributes to the first impressions of our Guests and, there

In this hands-on role, you will support the Food & Beverage Manager in daily operations, lead by example, and drive revenue through exceptional guest experiences. Ideal candidates should have supervisory experience in food and beverage, a passion for service, and strong leadership skills. Join our t

A leading hospitality organization in the UK is seeking a Guest Service Apprentice to provide exceptional customer service in the Front Office & Food & Beverage departments. You will work towards a Customer Service Level 2 Apprenticeship over 15 months while serving guests during check-in/check-out

Responsibilities include welcoming guests, providing drinks service, and maintaining high standards of safety and service. A prominent hotel management company in the UK is seeking a dedicated Nights Guest Service Assistant. This role is essential in providing safe and memorable experiences for gues

The role involves basic food preparation, serving food and beverages, and ensuring a high level of customer service.

A prestigious hotel in London is seeking a Cloakroom Attendant to ensure cleanliness and organization in guest and public areas. The role involves supporting the housekeeping team and attending to guests' needs.

A leading hotel chain in Greater London is looking for Food and Beverage Assistants to provide exceptional service and create memorable experiences for guests. Join a dynamic team committed to high-quality service.

Candidates should have strong communication skills and a hands-on approach to work, with a commitment to delivering exceptional service. The ideal candidate will work with a team to ensure guest satisfaction, take responsibility for assigned duties, and adhere to all relevant legislation and best pr

Guest Service Agent (Casual) (HOT0CD32). You will be serving food and drinks demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. Job Description - Guest Service Agent (Casual) (HOT0CD32).

Responsibilities include welcoming guests, performing financial reconciliations, and managing check-ins/check-outs. Candidates must possess exceptional customer service skills, attention to detail, and be able to work autonomously.

The role involves maintaining cleanliness in public spaces, assisting with linen distribution and guest requests, and supporting room attendants.

A leading tourism and transportation company seeks Boat Crew in York to provide exceptional guest service and ensure passenger safety. Candidates must have prior experience in guest services and a proactive approach. Responsibilities include offering food and ticketing services, participating in saf

Hilton is looking for a Guest Services Manager for their location in Hilton Cambridge City Centre. This full-time role involves ensuring exceptional guest experiences by managing front office operations and responding to guest queries effectively. The ideal candidate should have previous managerial

Responsibilities include leading shifts, ensuring service quality, taking orders, and managing inventory. The successful candidate will step in for the manager as needed and must be proficient in overseeing staff and service efficiency.

As a Guest Service Assistant (GSA), you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, you’ll also create the warm atmosphere that makes our guests feel at home in any location. Every day, we work to

To receive, confirm and process reservations for the hotel.To assist in compilation of statistical data pertaining.To handle inquiries and obtain correct information regarding details of reservation.To answer, confirm and process reservation requests.To ensure all information pertaining to reservati

In this dynamic role, you will craft unforgettable experiences for guests, ensuring every order shines.

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant. This role reports directly to the Guest

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL. Sharp attention to detail, especially when it comes to handling guest needs and reservations. Be the friendly face that welcomes guests, making their first impression unforgettable from check-in to check-out.

A Day in the Life of a Guest Service Assistant at Voco London Marylebone. Be the go-to person for guest questions, whether it’s the best brunch spots nearby or directions to local attractions. Work with housekeeping and maintenance teams to quickly handle guest requests and keep everything running

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. This role reports directly to the Guest Service Manager. Other businesses may call this role Receptionist, Food & Beverage Assistant, Guest Experience Assistant, or Hotel Ser

A prestigious hotel in Greater London is seeking a reliable Room Attendant to maintain high standards of cleanliness and provide excellent customer service. Responsibilities include cleaning guest rooms, replenishing amenities, and ensuring all tasks are completed efficiently.

In this role, you will deliver high standards of service while preparing food, serving customers, and maintaining cleanliness in the restaurant. The benefits package includes holiday pay, service awards, meal allowances, and employee discounts from top brands, promoting a vibrant workplace culture.

You will be responsible for taking orders, serving food and drinks, and ensuring guest satisfaction while working in a busy environment. In return, the role offers 28 days of holiday that increases with service, training opportunities, uniform benefits, and various employee discounts.

Covering all customer service duties at the office, always providing a top experience and service to all clients. Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Be highly organised, self‑confident, with passion for delivering