Guest service jobs in GodalmingCreate job alerts

Description Night Manager £16.10 per hour Minimum 20 hour contract At Heartwood Collection, we're on the lookout for meticulous and thorough individuals to join our team as a Night Manager As a Night Manager at Heartwood Collection, you'll ensure the safety and well-being of our guests during overnight stays and maintain the smooth operation of the property outside key trading hours. You'll be responsible for delivering exceptional guest care while ensuring that health and safety standards are met. Also be responsible for the cleanliness of the public areas. Key Responsibilities: • Handle late guest check-ins, early check-outs, and room allocations/ upgrades through the Property Management System (PMS), • Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team, • Ensure breakfast service preparation is completed and provide a thorough shift handover, • Manage cleaning duties and oversee property cleanliness and standards, • Evacuate the property in case of fire alarm activation, following company procedures What we offer:, • Access to the Employee Assistance Program with Hospitality Action, • Instant pay access through EarlyPay, • Enhanced Maternity & Paternity leave, • Up to £1,500 Referral Bonus, • 50% off food at any Heartwood Inns or Bra...

We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to support initiatives that enhance day-to-day brand standards and elevate the overall guest experience across one of the worlds largest quick service restaurant (QSR) companies.

Bar Team Member – Join Britain’s Oldest Brewer! At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity. No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest. Boasting an enviable location on the banks of the River Wey in Guildford, Surrey, the Britannia is an award winning Shepherd Neame pub that serves up fine food, drink and family-friendly hospitality at the heart of town. It’s both a popular spot for locals and a great base for visitors - with the town’s top attractions and historic cobbled High Street just a stone’s throw away. • Welcome every guest with warmth and genuine hospitality., • Create a positive atmosphere by engaging with customers and anticipating their needs., • Serve drinks and food promptly and professionally., • Keep the bar area clean, tidy, and well‑stocked throughout your shift., • Work as part of a supportive team to deliver exceptional experiences., • Uphold our standards and contribute to the pub’s success., • Competitive hourly pay plus a share of tips, • Early wage withdrawal scheme, • 25% discount on food and drink at Shepherd Neame Managed Houses, • 25% discount on overnight stays at Managed House Hotels, • Up to 40% off select purchases from our Visitor Centre Shop in Faversham, • Exclusive discounts via Sheps Hut on hundreds of high street brands, • Access to a Workplace Mental Health Platform, • Company pension plan, • Career development opportunities across our pubs, Brewery, and Support Office, • Flexible working hours to suit your lifestyle We’re looking for behaviours that make a difference: • Sheps Spirit – you bring enthusiasm and a can‑do attitude to every shift., • Working Together – you enjoy working with others and support your colleagues., • Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued., • Authenticity – you stay calm and focused when things get busy Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future. Ready to bring your personality and passion to the bar? Apply today and become part of our story! #J-18808-Ljbffr

At Wotton House, we make every guest and team member feel part of our story like anything is possible.Our space is your space, and we redefine what it means to offer bespoke experiences.Our experiences are crafted exclusively for you.We offer friendly, welcoming and authentic service that is person