Operations Manager
4 days ago
Scarborough
Position Overview We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day running of a busy hotel operation. This is a senior leadership role with significant operational responsibility, suited to someone confident managing a large-scale hotel environment across multiple departments. The successful candidate will act as the senior operational leader on property, ensuring high standards of guest experience, team performance, and operational efficiency. The role requires a proactive and visible manager who can lead from the front, support departmental teams, and maintain smooth hotel operations within a fast-paced environment. Key Responsibilities Hotel Operations • Oversee the daily operation of all hotel departments including Front Office, Housekeeping, Maintenance, Food & Beverage, Events, and Guest Services., • Ensure smooth coordination between departments to deliver a high standard of guest experience., • Maintain strong operational standards across service, presentation, cleanliness, and compliance., • Ensure all health, safety, hygiene, and licensing regulations are followed.Team Leadership, • Lead, motivate, and support operational teams on a daily basis., • Manage staffing levels, rotas, recruitment, training, and performance management., • Foster a posit...