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Shift Engineer Our Maintenance team are responsible for ensuring that the whole property is in top condition and they are currently looking for a Shift Engineer to support them in delivering the efficient and effective service that our guests expect. The team face a wide range of opportunities and challenges on a daily basis, both in guest facing areas and behind the scenes, so the Engineer's role i... ZIPC1_UKCT

Are you a skilled Shift Engineer looking to join one of the UKs leading luxury resort hotels? Set within a large 5-star resort estate, this is a fantastic opportunity to become part of a busy engineering team responsible for maintaining exceptional standards across guest areas, restaurants, spa facilities, event spaces, and back-of-house operations. The resort features extensive leisure, hospitality, and event facilities, making this a varied and hands-on engineering role. As a Shift Engineer, youll carry out both planned and reactive maintenance, helping to ensure the smooth day-to-day running of the property while delivering a high standard of service and safety across the estate. This role would suit someone with previous hotel or hospitality maintenance experience who enjoys problem-solving, working as part of a team, and operating within a fast-paced luxury environment. Whats in it for you? • £34,200 per annum, • Genuine progression and development opportunities, • Free parking on site, or a subsidised bus service, • Assistance with relocation if required, • Family & friends rates, • Loads of social events planned over the year

We are currently recruiting on behalf of a prestigious 5-star hotel and resort for a professional and guest-focused Receptionist to join their Front of House team. As one of the first points of contact for guests, the successful candidate will play a vital role in delivering an exceptional arrival experience. From smooth and efficient check-ins to providing helpful information throughout a guests stay, you will ensure every visitor feels welcomed, comfortable, and well looked after from the moment they arrive. The ideal candidate will have previous experience working in a hotel reception environment and be confident using a recognised booking system. Strong communication and organisational skills are essential, along with a friendly, approachable manner and a genuine passion for delivering excellent customer service. This is a fantastic opportunity to join a large, professional team with clear potential for career development. The employer values enthusiasm, initiative, and individuals who consistently go above and beyond for guests. Please note, this is a permanent, full-time position working on a shift rota. Shifts include early (7:00am 3:30pm), mid, late (2:30pm 11:00pm), and night shifts (11:00pm 7:30am). The Opportunity This role is based within a luxury countryside resort set in an extensive estate, offering guests a peaceful and high-end escape. The property features premium dinin...

Housekeeping Supervisor DoubleTree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire , WD6 5PU Rate: £13.75 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: -...

Housekeeping Supervisor DoubleTree by Hilton London Elstree, Barnet By-pass, Borehamwood, Hertfordshire , WD6 5PU Rate: £13.75 | Hours: Guaranteed Hours Each Week Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we'll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company. WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more. Benefits also include: • Lif...

We are currently recruiting on behalf of a prestigious 5-star hotel and resort for an experienced and customer-focused Reception Manager to lead their Front of House team. This is a key leadership role, responsible for overseeing a team of skilled receptionists and ensuring the consistent delivery of an exceptional guest experience. As one of the first points of contact within the hotel, you will set the tone for every guests staydriving seamless check-ins, delivering accurate and helpful information, and leading your team to provide a warm, professional welcome at all times. The successful candidate will bring strong leadership experience within the hospitality sector, along with a passion for delivering outstanding service. You will be highly organised, approachable, and motivated to develop both yourself and your team in a fast-paced, high-end environment. Key requirements: • Proven leadership experience within hospitality, • A confident, engaging, and personable approach, • Experience using recognised hotel booking systems, • Excellent customer service and communication skills, • Strong command of the English language, • A collaborative team mindset with a focus on shared success, • High levels of organisation and reliability, • A proactive attitude with a desire for continuous professional development This is a permanent, full-time ...

The DoubleTree by Hilton London Elstree is a 135 bedroom hotel located in Borehamwood, Hertfordshire. Our facilities include a gymnasium, lounge bar, restaurant and meeting & event facilities over 11 rooms, the largest seating up to 400 people. We are recruiting for a passionate, dedicated and ambitious Conference and Events Operations Manager to join our team. As Conference and Events Operations Manager, you will oversee the successful delivery of all conference, catering and event operations within the hotel, ensuring exceptional guest service, smooth operational flow and strong team performance. You will manage event requirements from planning through to completion, including setup, service delivery, guest liaison and post-event follow-up. This is a hands-on leadership role suited to an energetic and professional hospitality operator who thrives in a fast-paced environment. You will lead, motivate and support the Conference and Events Operations team to deliver memorable guest experiences in line with Hilton brand standards, while also supporting labour control, cost management, compliance and operational efficiency. The successful candidate will be a confident communicator, a natural team leader and highly organised, with the ability to manage multiple events, deadlines and operational priorities at once. You will be calm under pressure, solutions-focused and passionate about creating seamless and memo...

We are currently recruiting on behalf of a prestigious 5-star hotel and resort for a professional and guest-focused Senior Reservations Agent to join their established Reservations team. Acting as the first point of contact for all booking enquiries, you will play a key role in delivering an exceptional customer experience across a range of services, including guest rooms, dining, golf, and spa packages. This is a fast-paced, customer-facing role where attention to detail and a commitment to service excellence are essential. The Reservations team is made up of knowledgeable and dedicated professionals who provide expert guidance to guests via telephone and email, ensuring each enquiry is handled efficiently and tailored to individual needs. In this role, you will also support both individual and group bookings, working closely with internal departments such as Meetings & Events, Accounts, and Food & Beverage to ensure a seamless customer journey. The successful candidate will have previous experience in a similar reservations role and be confident handling booking administration, including working with third-party booking partners. As a senior team member, you will also provide guidance and support to more junior colleagues. We are looking for someone with a positive and flexible approach, excellent communication skills, and a professional telephone manner, as this is primarily a pho...

As front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences. Front of House Manager | Full Time. We care deeply about fresh ingredients, great service, and the kind of leadership that

Mission Mars is seeking a Senior Duty Manager for Albert’s Schloss in London, a vibrant venue focused on exceptional guest experiences. The role involves driving operational excellence, leading a dedicated team, and maintaining high service standards. Ideal candidates have experience in hospitalit

Tim Hortons in Watford is looking for a full-time Restaurant Team Member who is passionate about customer service.In this role, you will create exceptional guest experiences by delivering friendly and efficient service, maintaining food safety standards, and ensuring cleanliness in the restaurant.Id

Looking to work in a fast-paced, high-energy kitchen within one of the UK's finest 5-star hotels? We are looking for talented Chef de Parties who thrive in busy, innovative kitchens, where guests watch the brigade in action, and standards are visible at every pass. This restaurant is renowned for its global flavours, premium ingredients and bold, contemporary cooking. If you are looking to elevate your cookery and want to work in an exciting and progressive environment, look no further. Youll be wondering whats in it for you as a Chef De Partie Salary package £40,641 Industry-leading training and career progression programs Help with relocation (including potential live-in accommodation) Use of the hotels spa & leisure facilities Free meal whilst on duty Discounts for you, your family & friends at the hotel Employee Recognition Staff shuttle bus from the local train station Responsibilities as a Chef De Partie Run your section with authority, organisation and consistency Deliver high-quality dishes at pace during high-volume service Maintain immaculate mise en place and section control Work confidently in a theatre-style, guest-facing environment Support Commis and Demi CDPs in maintaining brigade standards Uphold five-star hygiene, discipline and presentation at all times This will suit a Chef de Partie who: Has strong experience in high-volume, fresh-food kitchens Is technically sound with solid classical foundations Thrives in fast-paced, high-expectation environments Maintains composure under pressure Wants to progress within a serious, structured brigade If you are used to smaller, low-cover operations, this may not be the right next step. This is an exciting opportunity for a Chef De Partie who wants to sharpen their skills in a high-performing, large-scale kitchen. PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE. TPBN1_UKCT

Assistant General Manager Role Overview As an Assistant General Manager, you will act as the key support to the General Manager, playing a critical role in driving operational excellence and overall business performance. The Assistant General Manager will oversee day-to-day operations, support department leaders, and ensure seamless execution across all areas of the business. This Assistant General Manager position is ideal for a dynamic leader who thrives in a fast-paced, customer-focused environment and is passionate about developing high-performing teams. You will be instrumental in refining operational processes, achieving financial targets, and creating an engaging and productive workplace. Key Responsibilities Operational Leadership As an Assistant General Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional service delivery at all times. • Monitor and drive key performance indicators (KPIs), including cost control, labour ratios, and profitability., • Assist in implementing and improving operational policies and procedures to enhance efficiency and consistency., • Act as a hands-on leader, ensuring smooth day-to-day running of the business. Financial & Business Performance The Assistant General Manager will work closely with the General Manager to drive revenue growth and overall business success. • Support initiatives to increase sales, including corporate and group bookings., • Analyse financial performance and identify opportunities to improve profitability., • Contribute to budgeting, forecasting, and cost management strategies. People & Culture A key responsibility of the Assistant General Manager is to lead, develop, and inspire the team. • Support recruitment, onboarding, and training of new team members., • Manage performance, provide coaching, and support career development., • Promote a positive, inclusive, and high-energy workplace culture. Customer Experience As an Assistant General Manager, you will champion exceptional customer service. • Ensure consistently high standards of customer satisfaction., • Resolve issues proactively and professionally, always striving to exceed expectations., • Lead by example in delivering memorable guest experiences. What We’re Looking For • Proven experience in an Assistant General Manager or similar leadership role within a fast-paced environment., • Strong commercial awareness with the ability to interpret financial data and drive performance., • Excellent people management skills, with a track record in recruitment, training, and team development., • A customer-first mindset with the ability to lead from the front., • Resilient, adaptable, and comfortable working in a high-energy environment., • Above all, an Assistant General Manager who is fuelled by fun and passionate about creating outstanding experiences for both customers and team members. Job Details Job Type: Full-time Benefits: • Employee discount, • On-site parking, • Store discount Work Authorisation: • United Kingdom (required) Work Location: • In person

Restaurant Manager YAKO a Sri Lankan restaurant and hospitality venue located in the heart of Pinner. We are passionate about delivering exceptional food, warm hospitality and memorable customer experiences. As we continue to grow, we are seeking an ambitious, commercially minded Restaurant Manager to lead our team and help drive the business to the next level. This is not simply an operational management role. We are looking for a hands-on leader who can manage people, control costs, increase revenue, develop new business opportunities and ensure every guest leaves wanting to return. What We Offer Competitive salary and performance-based bonus. Opportunity to shape and grow a developing hospitality brand. Career progression opportunities. Supportive ownership team. Staff meals and employee discounts. A chance to make a genuine impact within a growing business. The Role of Restaurant Manager As Restaurant Manager, you will take full responsibility for the day-to-day operation of the restaurant, leading from the front and maintaining the highest standards of hospitality, service and operational excellence. You will be expected to build strong relationships with guests, motivate and develop the team, manage labour and costs effectively, and actively contribute towards growing revenue through events, repeat business and local marketing initiatives. Restaurant Manager Key Responsibilities Customer Experience & Hospitality: Deliver exceptional customer service at all times. Build relationships with regular guests and local customers. Lead by example on the restaurant floor. Handle customer feedback and complaints professionally. Ensure consistently high service standards. Team Management: Recruit, train and develop restaurant staff. Create and manage rotas effectively. Conduct regular team briefings and performance reviews. Foster a positive and motivated working environment. Ensure compliance with company policies and procedures. Commercial & Financial Management: Monitor and manage labour costs. Drive sales and maximise revenue opportunities. Monitor daily, weekly and monthly performance. Improve average spend per customer. Work alongside ownership to achieve agreed business targets. Assist in stock control and cost management. Business Development: Increase bookings and customer footfall. Develop local corporate relationships. Promote private dining, functions and events. Work with marketing initiatives and promotions. Generate new ideas to increase trade during quieter periods. Operational Excellence: Ensure smooth day-to-day running of the restaurant. Maintain food hygiene and health & safety standards. Liaise with kitchen and front-of-house teams. Ensure opening and closing procedures are completed correctly. Maintain high presentation standards throughout the venue. Restaurant Manager Candidate Requirements Essential: Minimum 3 years' experience as a Restaurant Manager, Assistant Manager or General Manager. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Commercially aware with strong financial understanding. Experience managing labour costs and rotas. Passion for hospitality and customer service. Ability to work evenings, weekends and busy service periods. Desirable: Experience within premium casual dining, independent restaurants, boutique hospitality venues or premium pubs. Event management and private hire experience. Marketing and business development experience. Knowledge of Sri Lankan, South Asian or international cuisine. Personal licence holder. What Success Looks Like Within your first six months, you will have: Increased customer satisfaction and online reviews. Improved staff engagement and retention. Enhanced operational efficiency. Increased private event bookings. Delivered measurable revenue growth. Established YAKO as one of the area's leading hospitality destinations. Apply Now If you are passionate about hospitality, thrive in a fast-paced environment and have the commercial mindset to help grow a successful restaurant business, we would love to hear from you. Please submit your CV together with a brief covering note outlining why you would be the ideal candidate for this role. TPBN1_UKCT

Adagio adapts to suit all guestsneeds.

The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities. The Guest Services Officer must be Friendly, Passionate, and Committed. Proven customer service skills to interact appropria

As a Food & Beverage Supervisor, you will play a key role in the guest journey, leading by example to deliver a warm welcome and exceptional serv.

This role requires providing exceptional service to residents and guests, performing doorman and porter duties, and covering the Concierge desk as needed.

The ideal candidate will lead by example, providing high-quality service while creating an engaging atmosphere for both guests and staff. Fogo de Chão BIR in Park Central is seeking a Guest Service Representative to join our team. The role involves managing daily restaurant operations and ensuring

This role involves providing 5-star service to high-profile clients, handling room bookings, and switchboard operations.

Informs guests about formalities, any special conditions relating to their stay and the services available. Assists as required with the solving of any guest problemand is able support any query. Has knowledge of the facilities and services, events offered by the hotel and the surrounding area and a

Stamford Bridge Hotel is seeking a Food and Beverage Assistant to enhance guest experiences in an engaging manner. The role involves providing courteous service, ensuring knowledge of products, and collaborating with colleagues to create memorable dining experiences. Ideal candidates will have stron

The ideal candidate has a high school diploma and at least one year of customer service experience. DHDUR - Housekeeping in the North East of England is looking for dedicated Housekeeping staff to maintain high cleanliness standards across guest rooms and public areas. Responsibilities include clean

This role offers holiday pay, service awards, and meal allowances among other benefits.

Candidates should have a positive attitude and enjoy teamwork to elevate guest experiences. Join a vibrant team dedicated to exceptional service!.

The ideal candidate will have a passion for food and excellent customer service skills, ensuring guests' needs are met efficiently. A flexible approach and experience in food service are advantageous.

Informs guests about formalities, any special conditions relating to their stay and the services available. Is proactive, anticipates guests needs and looks for suitable solutions. Assists as required with the solving of any guest problemand is able support any query.

We’re searching for an exceptional Guest Services Lead to help us launch and deliver a world class front of house and hospitality experience at the brand new Birmingham offices of a world renown auditor. You’ll inspire and guide a high performing team to deliver consistently outstanding service,

The Luxury Collection is seeking a Guest Service Expert for their Park Tower Knightsbridge Hotel in London. This full-time, non-management position involves enhancing guest dining experiences through service and interaction, ensuring compliance with safety standards. The role requires physical activ

Responsibilities include taking orders, upselling, clearing tables, and processing payments with a focus on high customer service standards.

A leading hospitality company in Greater London is seeking a General Assistant to provide exceptional customer service and maintain high standards in a coffee bar environment. Candidates should have a friendly personality, good communication skills, and a passion for service.

Hyatt Regency London – The Churchill is looking for a Guest Relations Agent to deliver exceptional guest experiences. This role involves maintaining guest records, preparing operational reports, and coordinating VIP arrivals.

This role involves leading by example to provide exceptional service, building an efficient team, and ensuring guest satisfaction. Candidates should have over 2 years of experience in a similar position, exceptional service skills, and be able to thrive under pressure.

The ideal candidate will ensure a warm welcome for each guest while providing flawless service and delivering a blend of Japanese, Brazilian, and Peruvian cuisine.

In this role, you will be responsible for maintaining the cleanliness and presentation of guest rooms and suites, ensuring high standards of service and comfort.

You will assist in the exceptional service of a 3000 reference wine list and train the waiting team.

ANDAZ SINGAPORE is seeking a Captain – Event Service in Greater London. This role involves assisting the Event Service Manager in ensuring efficient banquet operations while maintaining Hyatt's brand standards.

Benefits include holiday pay, service awards, and employee discounts.

Meliá Hotels International is seeking a Guest Experience Agent to ensure excellence in customer satisfaction by personalising experiences and managing guest interactions.

You will prepare and serve beverages, ensure cleanliness, and provide top-notch service to guests.

This role includes managing night shifts, running night audits, and ensuring guest satisfaction during late hours.

An exceptional opportunity has arisen for a passionate Guest Service Agent to be part of the Front Office Team at a Criterion Hospitality property located in TCR. With four hotels currently in our portfolio, all located in London’s bustling West End, we’re looking for an experienced, vibrant and

Good communication and guest service skills with the ability to handle guest enquiries professionally. AN EVENING IN THE LIFE OF A NIGHT GUEST SERVICES MANAGER AT OUR HOTEL. Leading the overnight operation of the hotel and ensuring the highest standards of guest service and safety.

Radisson Hotel Group seeks a Food & Beverage Assistant in York, England, dedicated to delivering exceptional service and enhancing guest dining experiences. The role includes supporting food and beverage service, maximizing guest satisfaction, and ensuring professional responsibilities.

The role involves delivering outstanding service and ensuring memorable guest experiences in a lively atmosphere. You'll work as part of a fast-paced team, welcoming guests and anticipating their needs.

Are passionate about delivering excellent service and experiences. Are looking for your next opportunity in a high-quality, guest-focused environment.

A well-known hotel chain in Greater London is looking for a Receptionist to provide exceptional service during check-in and check-out, maintain hotel accounts accurately, and ensure health and safety compliance.

A popular restaurant chain in Greater London is looking for a Front of House Team Member to deliver exceptional service and assist in restaurant operations. If you are passionate about food and customer service, this could be the perfect job for you.