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TITLE: Motor Transport Technician (12 Month FTC) DEPARTMENT: Motor Transport (TSD) REPORTING TO: Motor Transport Supervisor WORK PATTERNS: Monday to Friday JOB PURPOSE SUMMARY: Support the inspection, maintenance, condition reporting, diagnosis and repair of a varied fleet of vehicles and equipment including cars, vans, buses, and trucks, ensuring all vehicles are safe, legal, and reliable for operation, providing both scheduled planned maintenance and defect repairs. The Technician will be expected to work to a high standard and demonstrate technical competence through a minimum of a Level 2 qualification in Vehicle Maintenance Repair, or equivalent. Work hours: 37 hours per week, working Monday to Thursday 08:30-16:30 and Friday 08:30-16:00. KNOWLEDGE, SKILLS, EXPERIENCE AND QUALIFICATIONS: • Be able to inspect, service, maintain and repair a varied fleet of vehicles and equipment., • Minimum Level II Technician with a background of vehicle servicing., • Current full UK driving licence., • Current LGV/PCV driving licence would be desirable but is not essential., • Diagnostic experience is desirable but not essential., • Candidates must have a 5-year checkable work history., • Candidates must be able to demonstrate knowledge and skill level at interview., • Contribute to delivering great guest experience by performing your role with accuracy and efficiency. Recognising that every task, whether guest facing or behind the scenes, contributes to supporting the company’s overall LLA Way Strategy and service standards., • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: • Inspect and test vehicles and plant to LLA’s standards and criteria, in accordance with relevant legislation as directed by the Workshop Supervisor., • Diagnose faults and repairs relating to all vehicles and plant including that necessary to pass MOT Tests and provide condition and maintenance reports., • Identify and report all potential faults or non-compliance effecting operational and roadworthiness, notifying supervision accordingly., • Service and repair vehicles and plant using appropriate equipment and other resources in a proper and safe manner in accordance with LLAOL’s safe systems of work, • Interpret and implement technical service data and manufacturer’s instructions., • Complete job cards, utilising a Computerised Asset Management System and manual systems as applicable., • Conduct off site inspections, roadside assistance and recovery of defective or damaged vehicles, using suitable equipment. Complete and verify all documentation as defined within the Motor Transport operational policies and procedures., • Recommend improvements or modification that may be considered necessary to improve the vehicles economic and safe operation. PERSON SPECIFICATION: We are looking for a positive, proactive individual with strong problem-solving and organisational skills. You will be able to work independently and as part of a team, communicate effectively with colleagues and stakeholders, and maintain a customer-focused approach while delivering high standards of service. You should be adaptable, willing to learn new skills, and committed to achieving KPI targets, while working within a small team. • Must be well organised and able to work methodically within defined processes, • Excellent attention to detail., • Have a good understanding of current Health, Safety and Environmental legislation, including the use and storage of various COSHH chemicals., • Work well independently and as part of a team. The nature of the operation demands an adaptable person willing to learn and take on unfamiliar tasks working on a varied fleet, as well as being keen to assist in the development of both the department and operation as a whole. This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager in order to meet the operational needs of the business.

At Gather & Gather Stadia, we specialise in hospitality for community-focused sports venues, delivering locally inspired, high-quality food and drink that elevates both the fan and guest experience and drives lasting impact.We take a boutique approach: combining personalised service, strong local partnerships and menus built around fresh, locally sourced ingredients that reflect the unique charact... * * * * * * * * * * * TLNT1_UKCT

My client are looking for an Assistant Maintenance Manager Are you a hands-on leader with a passion for keeping things running smoothly behind the scenes? They are looking for a proactive and experienced Assistant Maintenance Manager to lead the Maintenance Department and ensure the smooth operation of the equipment, facilities, and guest services. About the Role: As the Assistant Maintenance Manager, you will be responsible for the day-to-day operations of the Maintenance Department, coordinating a team of skilled engineers and liaising with contractors to ensure all aspects of the maintenance—planned and reactive—are carried out safely, efficiently, and to the highest standard. Key Responsibilities • Oversee and supervise engineers in the completion of all maintenance tasks, including both PPM and reactive breakdowns., • Liaise with and manage external contractors for service and repair work., • Ensure all maintenance issues reported via and they are resolved promptly or scheduled accordingly., • Take a leading role in team meetings and represent the Maintenance Manager when required., • Ensure maintenance tools, equipment, and chemicals are properly stored and stock-controlled in compliance with company procedures and health & safety regulations., • Support recruitment, training, and performance management for maintenance team members., • Monitor departmental costs and work with the Property Manager to stay within budget., • Plan maintenance shifts effectively and ensure clear communication with the team and across departments., • Promote a safe and productive working environment at all times. Essential: Previous maintenance experience in a hotel or similar environment Relevant City & Guilds building qualifications Knowledge of relevant statutory legislation e.g. fire, electrical and Health & Safety Can demonstrate good organisation and administration skills English language skills – Verbal and written – to GCSE Level C or equivalent Numerate – GCSE Level C or equivalent Ability to demonstrate Initiative and assertiveness Can demonstrate examples of working effectively in a Team Good knowledge of Hotel plant H&S Qualification Desirable: Good PC skills including Microsoft office Mechanical / Electrical qualifications Train the Trainer Certificate Why Join them • A supportive and dynamic work environment, • Opportunities for development, • A role where your input genuinely makes a difference to the guest experience JBRP1_UKTJ

Guest Experience Manager Quest Employment are currently recruiting for an experienced Guest Experience Manager to join a prestigious five-star luxury resort and venue. This is an exciting opportunity for a passionate hospitality professional who thrives on delivering exceptional service and creating memorable guest journeys. The successful candidate will lead the Guest Experience team and ensure every interaction reflects the highest standards of luxury hospitality. The Role As Guest Experience Manager, you will oversee every stage of the guest journey, ensuring a seamless and personalised experience from arrival through to departure. Working closely with operational departments across the resort, you will focus on: * Anticipating guest needs and exceeding expectations * Managing guest relationships and service delivery * Personalising guest stays and special occasions * Leading service recovery where required * Coaching and developing the Guest Experience team to deliver outstanding service You will be highly visible across the property, acting as a host, mentor, and ambassador for the guest experience. Key ResponsibilitiesGuest Experience * Create memorable wow moments through surprise-and-delight initiatives for VIPs, families, couples, corporate guests and long-stay visitors * Work closely with Marketing, Sales and Reservations teams to ensure brand promises align with the on-property experience * Act as a visible and approachable host within guest areas, welcoming and following up with VIPs, repeat guests and key visitors * Monitor VIP, repeat and special-occasion bookings, ensuring guest preferences and histories are recognised * Coordinate special requests such as anniversaries, proposals, birthdays and extended stays to deliver memorable experiences Team Leadership * Lead, supervise and mentor the Guest Experience team * Deliver regular training and service audits to maintain luxury service standards * Foster a positive and high-performing team culture * Manage team scheduling and performance * Act as Duty Manager when required, supporting smooth operations across the property Business Performance * Uphold company policies and operational standards to ensure consistent service delivery * Support front office operations through professional guest service and effective issue resolution * Identify opportunities for continuous improvement based on guest feedback * Build strong guest relationships to encourage loyalty and repeat business Person SpecificationEssential Skills & Qualifications * Proven experience managing customer service or guest experience teams * Excellent communication and interpersonal skills with strong guest engagement ability * Strong problem-solving and conflict-resolution skills * Experience handling VIP guests and leading service recovery * Highly organised with strong attention to detail * Passion for delivering personalised, luxury-level guest experiences Experience * Previous supervisory or management experience within Front Office or Guest Experience in a five-star or luxury hospitality environment * Experience in team training, development and performance management * Demonstrated success in improving guest satisfaction and the overall guest journey Behaviour * Leads by example and motivates teams to exceed expectations * Builds strong relationships across departments * Approachable, empathetic and highly visible in day-to-day operations Desirable * Experience using Opera PMS or similar front office systems * Strong understanding of hotel operational procedures About the Opportunity This role is based at a renowned luxury resort set within a large countryside estate, offering premium guest experiences including fine dining, leisure facilities and wellness services. Benefits * Access to on-site leisure facilities including spa, gym and golf * Complimentary meals during shifts * Staff transport options from the local town centre * Generous discounts on stays for employees and their friends and family If you are a hospitality professional passionate about creating exceptional guest experiences, Quest Employment would love to hear from you. JBRP1_UKTJ

A leading catering service provider is seeking a Catering Assistant at Whipsnade Zoo in Dunstable.You'll be part of an energetic team, ensuring excellent service.Key responsibilities include food preparation, guest engagement, and maintaining hygiene standards.Ideal candidates are over 17, available

The Head of Catering will ensure exceptional quality, safety, service and commercial performance while delivering a food and beverage offer that enhances the supporter and guest experience. The Head of Catering will lead and manage the club’s food and beverage operations across all environments -

Job Description Job Title: Aviation Security Officer Department: Security Reporting To: Security Duty Manager Location: Luton Airport (LTN) Salary: £29,598 per annum Start Date: TBC Contract: Probation for 6 months with the potential to lead into a permanent position Hours: 39 hours a week (on average), over 7 days, a mixture of early and late. Working times range from 04:10 to 21:10hrs. About London Luton Airport London Luton Airport (LLA) is one of the UK’s busiest airports and is forecast to carry 17.7 million passengers in 2024. The airport is operated by a consortium of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a specialist global investment manager. Airlines operating from LLA include easyJet, Wizz Air, Ryanair, Tui, FlyOne, Sun Express and El Al. Purpose of the job: To ensure the safe and smooth transition of passengers, staff and airport users whilst maintaining the highest level of customer service and satisfaction at all times. Eligibility criteria: You must be able to read, write and speak fluent English, whilst additional language skills are desirable but not compulsory. Our Security Officers are required by legislation to have full-colour vision and the capability to appropriately perform a range of duties. It’s also important that you are physically fit as the role will require you to spend periods of time sitting, standing, bending and walking. The minimum age requirement is 18 due to clearance legislation. Job specification Safety • Monitoring and reporting hazards and near misses, • Wear correct PPE, • Monitor and address unsafe practices, • Terminal evacuation assistance, • Attend first aid calls if trained and required Guest Experience • Answering guest queries, • Identify any opportunities to improve guest experience, • Resolve any issues impacting guest experience that can be easily rectified, • Identification and safe handling of lost and found items and passing to the appropriate supervisory level, • Advising guests regarding option for non-compliant items, • Providing assistance as required to meet guests’ needs People and Performance Management • Attend all mandatory training, • Attend all mandatory meetings, • Comply with uniform standards, • Comply with all LLA and Security Department policies, • Comply with behavioural expectations set out in our competence framework, • Read and sign new safety and security instructions, • Make suggestions for reward and recognition, • Nominate colleagues for Rewards and recognition, • Participate and contribute to own AAR meetings Access control • Conduct boarding pass checks, ID checks, temp pass checks, and vehicle pass checks Candidate Requirements You will also be required to pass through a range of referencing and vetting checks including: • Criminal Records Check, • Terrorism Check., • You must have lived in the UK for at least 3 years., • You must be able to provide 5-years work history, unless in education. *This Job Description & Person Specification is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. Due to the diverse nature of the role, it does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested in order to meet the operational needs of the business