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  • Full-Time order processor & Customer Support Assistant – Immediate Start
    Full-Time order processor & Customer Support Assistant – Immediate Start
    8 days ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres. We are offering a full-time position with an immediate start. The role involves handling very light products, so no heavy lifting is required. Full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Manage customer returns and replacements efficiently, • Answer customer phone calls when needed, providing excellent customer service, • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required, • Basic Excel skills are desirable but not mandatory Working Hours • Monday to Friday, 9:00 AM – 5:00 PM Closed on Bank Holidays and National Holidays Location • Based near Canons Park in Stanmore, with good access to public transport

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    14 days ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Site Manager
    Site Manager
    16 days ago
    £42000 yearly
    Full-time
    Uxbridge

    Job Title: Site Manager (Cloud Kitchen Operations – South Asian & Fast Food Brands) Location: Uxbridge, London (with responsibility for additional operational sites as required) Salary: £42,000 per annum Hours: Full-time, minimum 39 hours per week Job Type: Permanent About the Company We are an established cloud kitchen operator managing multiple delivery-only food brands, specialising in South Asian cuisine and fast food. Our operations are structured to deliver consistent quality, efficiency, and compliance across all sites. Role Purpose The Site Manager will be responsible for the direct management and supervision of cloud kitchen operations at the primary Uxbridge site and, where required, additional company-operated locations. The role involves full operational control, staff management, and ensuring compliance with all UK food safety and employment regulations. Key Responsibilities • Take full responsibility for day-to-day management of assigned cloud kitchen site(s), • Directly supervise, manage, and control kitchen and front-of-house staff, • Plan and oversee food preparation processes across South Asian and fast food menus, • Ensure consistency in quality, portioning, and presentation in line with company standards, • Manage stock control, procurement, and supplier coordination, • Prepare staff rotas and manage labour costs and productivity, • Ensure full compliance with UK food safety legislation, including HACCP and Food Hygiene Regulations, • Maintain accurate operational and compliance records, • Monitor performance metrics and implement continuous operational improvements, • Liaise with third-party delivery platforms to ensure efficient service, • Ensure that all work is carried out under the direct control and supervision of the sponsoring employer Minimum Requirements • At least 3 years’ experience in a managerial or supervisory role within hospitality, food service, or commercial kitchen operations, • Demonstrable experience in high-volume food production and service environments, • Proven knowledge of South Asian cuisine and/or fast food operations, • Level 3 Food Hygiene certification (or willingness to obtain prior to employment), • Strong understanding of HACCP, food safety, and health & safety compliance, • Experience in staff supervision, training, and performance management, • Good organisational, communication, and problem-solving skills, • Ability to work across multiple company sites where required Salary & Benefits • Salary: £42,000 per annum (compliant with Skilled Worker salary thresholds, subject to SOC code and eligibility), • 28 days annual leave (including public holidays), • Opportunities for progression within a growing organisation Skilled Worker Sponsorship This role is eligible for sponsorship under the Skilled Worker route, subject to the candidate meeting: • The relevant skills and experience requirements, • The applicable salary threshold and occupation code criteria, • UK Home Office immigration rules in force at the time of application How to Apply Please submit a CV and supporting statement detailing your relevant experience and suitability for the role.

    Immediate start!
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  • Warehouse Operative
    Warehouse Operative
    19 days ago
    £12.71–£13 hourly
    Full-time
    Wembley

    We are seeking a reliable and motivated Warehouse Worker to join our team. The successful candidate will be responsible for handling materials, assisting with shipping and receiving, and maintaining efficient warehouse operations. This role offers an excellent opportunity to develop your skills within a dynamic logistics environment, supporting the smooth flow of goods and inventory management. The position involves physical tasks such as heavy lifting and load/unload activities, requiring attention to safety and quality standards. Responsibilities • Handle materials efficiently, including picking, packing, labelling, stocking, and organising stock within the warehouse, • Operate pallet trucks and other mechanical equipment safely to load and unload goods and arrange in the warehouse, • Manage shipping and receiving processes, ensuring accurate documentation and timely dispatch of items, • Utilise warehouse management systems to track inventory levels and update records accurately, • Conduct quality control checks to maintain product standards during handling and storage, • Assist with stock replenishment and organise storage areas for optimal accessibility, • Perform heavy lifting tasks safely while adhering to health and safety regulations, • Previous warehouse experience is required; training will be provided for specific equipment use, • Knowledge of materials handling techniques and mechanical systems is advantageous, • Familiarity with warehouse management systems (WMS), shipping & receiving procedures, and stock control processes is desirable, • Ability to perform physical tasks including heavy lifting and load/unload activities efficiently and safely, • Strong organisational skills with attention to detail in stock management and quality control, • Good communication skills and the ability to work effectively as part of a team

    Immediate start!
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