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Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

Role Overview We have an exciting opportunity for someone to join us as a Senior Service Desk Analyst to work in a truly global environment to provide first and second line technical support of ED&F Man services to internal customers within agreed service levels with a constant focus on customer

Experience working on an IT Service Desk. Maintain accurate records of all incidents, service requests, problems, and resolutions. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home) Ready to take your first step into the world of IT support? We’re on the lookout for a bright, curious, and ambitious junior to join a dynamic global media busine

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service ...

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

We are seeking a proactive Service Desk Lead to join our IT Services team. Previous experience working as a Service Desk Analyst or similar technical support role. Experience using ServiceNow or similar ITSM tools for incident logging and management.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Experience working on an IT Service Desk. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management).

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation....

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst. Managing incidents, change requests, and service delivery. Strong communication skills with a passion for delivering first-class service.

Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst. ITIL Service Management knowledge. Managing incidents, change requests, and service delivery.

Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver teams. ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service ...

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Years of Service Desk experience. If you are a Service Desk Engineer and would like to learn more then please send me your CV and I will call you to discuss in the strictest confidence. I am working with a leading Managed Service Provider for IT Solutions based in Bristol, due to growth they are ...

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

The role requires a proactive approach, excellent customer services. Windows Desktop support, Server support and maintenance.

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

We are currently looking for IT Service Desk Junior Analysts to join our team.

ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service desk are appropriately maintained, this will include telephone support, remote assistance and desk side support in the London office. E...

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Experience working on an IT Service Desk. Strong problem-solving abilities and customer service focus. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors.

You will be working alongside 2 other Service Desk Supervisors to lead and coordinate 3 of the departments, this will involve 18 individuals who are responsible for handling incoming calls, email and escalations. IT Support/Service Desk background. The client is a company who prides themselves on...

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Outstanding customer service skills and a strong service-oriented mindset. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Experience working on an IT Service Desk. Maintain accurate records of all incidents, service requests, problems, and resolutions. Strong skills in Windows Server OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Handle Service Desk incident tickets, including acting as an escalation point for complex issues. We are partnering with a...

Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst. ITIL Service Management knowledge. Managing incidents, change requests, and service delivery.

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

In this role, you'll oversee a small group of service desk engineers, ensuring they deliver exceptional service and resolve customer issues related to both hardware and software. Lead, support, and motivate a team of Service Desk Engineers to meet performance expectations and deliver high-quality...

ServiceDeskPlus, ServiceNow, Freshservice. Support, coach, and develop Service Desk staff to enhance technical skills, service delivery capability, and professional growth. Proven experience in a Service Delivery Manager, Service Desk Manager, or IT Operations leadership role.

IT Service Desk and Request Management?. Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. The firm never sends out job offers from free internet email services like Gmail...

Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information.

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

Join a growing tech team as a Service Desk Engineer!. Excellent troubleshooting and problem-solving skills specifically with Microsoft applications and services. The ability to juggle deadlines without compromising service quality.

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience. Variety! You’ll support users via phone, desk-side and at an in-house tech bar. Bonus: Retail, Customer Service experience.

Senior ServiceDesk Analyst – London. The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDe...

Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Strong problem-solving abilities and customer service focus.

Process Development & Improvement - Establish and refine ITIL-aligned service management processes, including incident, problem, and change management - Drive continuous improvement initiatives based on service metrics, feedback, and root cause analysis - Support the development and maintenance o...