Service desk jobs in CardiffCrear alertas

There will be face-to-face interaction with service users, plus you will be receiving calls via their service desk. Troubleshoot common issues such as connectivity problems and password resets. Escalate complex issues while maintaining clear communication with users.

Service Desk Advisor (IT/MSP) Cardiff, Wales £25,000 - £30,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Desk Advisor or similar, coming from a background within IT Managed Services, having previous work

IT Service Desk Analyst Rate: £150 per day Location: On-site, Cardiff (5 days per week) Duration: 2 months (High possibility of extension) Your new company A large organisation based in South Wales.Your new role We are seeking an IT Service Desk Analyst to provide high‑quality 1st

We are seeking an IT Service Desk Analyst to provide high-quality 1st and 2nd line support to internal users. Assist with IT projects as required. This role requires strong customer service, solid technical understanding, and the ability to resolve or escalate issues efficiently.

The Service Desk Analyst at Codi plays a key role in supporting colleagues by resolving technology‑related incidents via phone, email and an internal ticketing system. Every day our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people’s everyd

The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The service desk will support various applications such as the Atlassian Suite, Zendesk, Google Workspace, Intune and other productivity applications in use across the departme

A local government authority is seeking a part-time ICT professional to enhance and support end user computing services in Cardiff. Essential skills include excellent customer service, extensive Microsoft product experience, and strong leadership. This role requires dedication to improving service d

This position sits on the ARO Services Service Desk Team of the Cloud, Cyber, and IT (CCIT) Business Unit, reporting to the Front Line Services Manager. Responsible for supporting the company’s proactive services operations and other service desk operations as required. Day to day management of ou

A UK government department is seeking a dynamic Application Support Engineer to manage the service desk for various applications including the Atlassian Suite and Zendesk. The role requires strong SaaS application management skills and a solid understanding of technical support in a fast-paced envir

Specialism(s): IT Service Desk, Service Delivery, User Support, Windows 11, Microsoft, Deployment, SCCM, Azure, IT Hardware, User Service Support. The IT Service Desk Analyst will also assist with other key technical duties including floor‑walking, assisting the Service Desk team in completing tic

A national health organization in the UK is seeking an experienced IT Support Technician to provide user support services across various platforms.

A major not-for-profit organization in the UK seeks a Service Desk Analyst.

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

Proven experience in an IT support or service desk role. Familiarity with ITSM tools (ServiceNow, Freshservice, etc. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

Sound knowledge of Service Desk and Asset Management software. Excellent written skills and experience with documenting incidents/service requests and resolutions. Support the mobile communication service.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. We are in the busines

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A fast-growing tech support company in the UK is seeking a Service Desk Analyst to provide exceptional 1st and 2nd line technical support in Newport. The ideal candidate will have at least 2 years of experience in a customer-facing service role, strong Windows OS knowledge, and a passion for solving

Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration

Join our Team as a Managed Service Desk Engineer - T2!. The Managed Service Desk Engineer - T2 is a key point of contact for our converged customers with cloud-based IP telephony solutions. Customer‑focused and passionate about service.

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

In accordance with Service Desk procedures monitors Service Desk queue to ensure that new tickets/unassigned tickets response times are met and tickets progressed within SLA. You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional cust

Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for prov

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. Deputy Shift Leader Service Desk Support Engineer. Assist the Shif

Previous experience in a customer‑facing service desk role (2+ years).

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Using modern cloud-ba

The Service Desk Analyst at Codi plays a key role in supporting colleagues by resolving technology‑related incidents via phone, email, and an internal ticketing system. As a Service Desk Analyst, you’ll be the trusted first point of contact for colleagues. Working closely with wider technology t

A growing tech support company in Newport seeks a Service Desk Analyst to deliver high-quality 1st and 2nd line support.

Previous experience in a customer‑facing service desk role (2+ years).

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Work toward agreed Service‑Lev

Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team.

Interim Team Leader/Principal Planning Policy.Initial 3–6 months (potential extension).My client in Lancashire is seeking an experienced .Team Leader/Principal Planning Policy Consultant.Council’s Planning Policy team on an interim basis.The role will offer someone a key role in taking the

This is a very successful and growing family business where changing peoples lives through the products that they design, manufacture and install is a daily occurrence.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are neede

Apply below after reading through all the details and supporting information regarding this job opportunity.Mon to Thurs 10pm to 6am), 30-minute unpaid break.Lates: Mon to Thurs 2pm – 10pm (1.Earlies: Mon to Fri 6am to 2pm (1.Friday, 30-minute unpaid break.

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Managerial and technical leadership of an electronics design team.Work package management; cost, schedule, risk and opportunities.Ensuring the engineering team is supportin

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

Are you a natural leader with a passion for guiding teams and driving growth? Do you want to work for an independent, values based Insurance business that is very people focused?.Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good lu

Our residential service in Uttoxeter is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communit

Maintenance Team Leader – FMCG.A role is now available to join a market leading manufacturing plant in Newport.As a Maintenance Team Leader you will be working in a fully automated plant, with plans to invest to further upgrade the plant.The successful Maintenance Team Leader will be offered a