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A leading clothing brand in Kingston upon Thames is seeking a Senior Service Desk Analyst.

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Incident Manag

We are seeking a knowledgeable and proactive Service Desk Engineer to join the technology department within the financial services industry. Maintain accurate records of incidents and resolutions using the service desk system. A successful Service Desk Engineer should have:.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of our client’s 2nd Line IT Service Desk Engineer:.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Service Desk Manager * North London based (Hybrid) * Permanent, Full-Time * Salary: Up to £60,000 (depending on experience) A growing IT services organisation is seeking a Service Desk Manager to lead a global support function, oversee day‑to‑day service delivery, and strengt

Line Support Engineer – Solve the problems others can’t.Paddington, London (Hybrid – 3 days onsite).Some engineers enjoy closing tickets.Others enjoy figuring things out.You’re the person people turn to when the problem hasn’t been solved the first time.When the issue needs deeper troubles

The Academy’s ICT department touches all aspects of the Academy’s work, including our teaching, performance and professional services activities and is responsible for providing a professional and responsive service to over 1,000 IT users across the Academy’s student and staff population.

The Service Desk Team leader provides leadership and mentoring to the Service Desk Team and will drive a culture of continual process improvement within the Service Desk team and the wider IT Team. We’re looking for a Service Desk Team Leader to join our talented Service Management team. Provide D

To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Corporate Service Desk IT Technician.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Plan and provide desks

Role: Service Desk Analyst (BTS). You'll act as a key member of the Business Technology Solutions team, delivering 1st and 2nd line support (with exposure to 3rd line services) across a dynamic financial services organisation. Service Desk experience in a busy, customer-facing environment.

We’re looking for several Service Desk Analysts to join our teams. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. Wanstor stands at the forefront of the industry with a full portfolio of high-qua

Do you thrive in a busy environment where no two days are the same? If so, our client would love to welcome you their IT Service Desk team. As one of their Service Desk Analysts, you'll be the go to expert when colleagues need technical support. Log, prioritise and resolve incidents and service requ

Experience with service desk platforms such as Zendesk, ServiceNow, or similar. We are seeking an experienced Service Desk Analyst – L2/L3 Application Support based in England, working remotely from home, to join our global Service Desk team. This role reports to the Service Desk Manager and colla

Previous commercial experience in Service Delivery Management Good ITIL knowledge and understanding of ITIL processes CSAT and Service Relationship experience Contract Management Strong awareness of Incident, Problem and Change Management principles and processes Ability to establish and f

Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

Passionate about starting a career in IT? Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Requir

Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >90% managing incidents to achieve where possible first call resolution and other company KPI’s. We’re looking for several Service Desk Analysts to join our teams. At Wan

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

Long-service recognition, cycle-to-work scheme, and reward programs. If you are an organised, customer-focused professional with strong leadership skills and a passion for excellent service, wed love to hear from you. This is an exciting opportunity to ensure every customer enjoys a seamless and pro

Performing daily health checks of cores service platforms Performing regular maintenance and patching of core service platforms Creating and maintaining technical knowledgebase documentation Required Skills & Qualifications Full UK Drivers license Effective Communication Excellent Customer Service S

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore and Hong Kong. We are seeking a Junior IT Service Desk Trainee to join our London office. Together, you will provide first-line support services to sta

Service Desk Analyst page is loaded## Service Desk Analystlocations: GB London Office - Sale Placetime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: May 30, 2026 (30+ days left to apply)job requisition id: JR101651Within JCDecaux UK the role of Service Desk Analy

A leading tech recruitment firm is seeking a Service Desk Analyst to join a fully remote team. This role offers a chance to work with cutting-edge backup and data protection technologies while supporting clients through effective IT service management.

A UK-based IT service provider is seeking an IT Service Desk Engineer for a role that offers 12-hour shifts, 4 days on and 4 days off. The ideal candidate will be responsible for resolving technical issues related to desktop and applications while providing exceptional customer service.

A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment. The role involves processing incident alerts, resolving technical issues, and ensuring service restoration while maintaining high standards of customer service.

This role involves resolving service requests, mentoring colleagues, and contributing to team improvements.

IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. Experience working on a Service Desk / management and prioritization of ticket queues. Responsibilities include logging of tickets and managing thro

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even

A leading staffing agency in the United Kingdom is looking for an IT Service Desk Analyst to provide excellent support to users across Europe and Africa. Key qualifications include strong communication skills, the ability to work under pressure, and experience with service desk tools. You will troub

A leading food company in the UK is seeking a Service Desk Apprentice to join their IT team.

A leading European IT service provider is seeking a Service Desk Engineer (3rd Line) in the United Kingdom.

A leading automotive service provider is searching for a Customer Service Ambassador to provide top-notch front-line support.

IT Service Desk / Desktop Support / Technical Support. Provide Level 1 technical support for desktops, laptops, printers, and peripheral devices. Log, track, and update incidents and service requests in the ticketing system.