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IT Service Desk Administrator – Temporary (Immediate Start) Sheffield £30,800 Hays are working exclusively with a confidential public‑sector organisation in Sheffield to recruit an experienced IT Service Desk Administrator for an immediate start. This temporary position offers hybrid working but requires regular presence on-site in Sheffield City Centre, so applicants must be based locally within South Yorkshire. You will join a small, supportive team during a high‑demand period and play a key role in providing first‑line IT support, managing service desk tickets, and assisting with an ongoing laptop refresh programme. This role is ideal for someone with strong first-line IT experience who is available to start immediately in February. This position is for 2-3 months but could become temporary to permanent for the right candidate as the department is expanding. Your New RoleIn this hands-on role, you will: • Act as the first point of contact for all IT service desk queries, logging and triaging tickets iin line with SLAs, • Provide first-line support for day-to-day issues including password resets, Microsoft 365 applications, and basic hardware/software troubleshooting, • Assist with the preparation, build, and deployment of laptops as part of a major refresh programme (Intune/Autopilot experience desirable but not essential), • Escalate incidents appropriately to the IT Operations Manager, • Support joiners, movers, and leavers with account setup, equipment management, and permissions changes, • Maintain accurate ticket updates and asset informationWhat You’ll Need to SucceedTo be successful in this role, you must have:, • Proven experience in a Service Desk / 1st Line Support environment, • Strong practical knowledge of Microsoft 365, Windows 10/11, • Experience with laptop builds or deployment activity – exposure to Intune/Autopilot is beneficial, • Excellent communication, triage, and problem-solving skills, • Experience within public sector, regulated, or security-conscious environments is highly advantageousWhat You’ll Get in Return, • Competitive hourly rate - £30,800, • Hybrid working pattern with a Sheffield City Centre base, • Immediate start opportunity within a respected organisation, • Support from a dedicated Hays consultant throughout the assignmentWhat You Need to Do NowIf you're interested in this role and can start immediately, please apply today with an up-to-date CV.Early applications are encouraged due to the urgent nature of this requirement. # 4768583

If this sounds like you and you're excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. As the world evolves, we look for people who embrace change with optimism and excitement. Our current employees are the giant slayers who have shaped Li

Commissioning Manager Electrical, Controls & Hazardous Area Systems Location: Chichester (office & workshop based) + UK & occasional international travel Salary: £55 £70,000 DOE + car allowance + bonus Type: Permanent, full-time The Opportunity This is a senior, hands-on Commissioning Manager role within a specialist engineering business delivering complex electrical, control and fluid-handling systems into hazardous, regulated environments. You’ll take full ownership of commissioning activities, from FAT involvement through to site execution, handover, and client acceptance, working closely with engineering, projects, service, and commercial teams. Around 60% of your time will be based in Chichester (office, workshop, testing), with the remaining 40% on customer sites across the UK and occasional international travel. As such, this role suits someone within approximately one hour’s commute of Chichester who enjoys a mix of base work and site delivery. This is not a desk-only role. It’s a position for someone who enjoys technical accountability, problem-solving, and being the person others rely on when systems need to work first time. What You’ll Be Responsible For • Leading and executing commissioning activities across electrical, control, hydraulic and process systems, • Supporting and participating in FATs, SATs, site commissioning and final handover, • Planning commissioning strategies, resources and schedules across multiple projects, • Acting as the technical authority during commissioning phases, resolving issues on site, • Producing and managing SAT documentation, RAMS, handover packs and acceptance sign-off, • Supporting sales and projects with technical input, estimates and commissioning strategy, • Providing escalation-level technical support to service teams (PLC, instrumentation, controls), • Coordinating internal engineers and subcontractors during commissioning activities, • Championing safety, quality and environmental standards at all times What We’re Looking For You’ll be an experienced commissioning professional who is comfortable working in safety-critical environments and taking responsibility for delivery. This role would suit someone with significant industry experience who is comfortable leading commissioning activities rather than just supporting them. Essential experience: • Strong understanding of electrical control systems, • Strong understanding of hydraulic control systems, • Hands-on experience with PLC and HMI programming, • Experience commissioning systems in industrial or regulated environments, • Confident fault-finding capability, • Full UK driving licence Highly desirable: • Experience working in ATEX / hazardous area environments, • Experience with Accuload, Multiload or Contrec load computers, • Experience commissioning high-pressure systems, • Strong documentation discipline (SATs, RAMS, handover packs), • Ability to read and interpret P&ID drawings Why This Role Stands Out • Senior-level technical ownership, not just supervision, • Visible, valued role within project delivery, • Strong mix of office, workshop and site work, • Opportunity to influence commissioning standards and approach, • Exposure to complex, real-world engineering challenges, • Clear trust placed in your technical judgement Interested? If you’re an experienced Commissioning Manager or Senior Commissioning Engineer ready to step into a role with real responsibility and technical credibility, we’d like to hear from you.

Field Services – Service Operations Lead Our Field Services – Service Operations Lead will oversee the planning, coordination, and execution of field service activities to ensure high-quality service delivery, operational efficiency, and an exceptional customer experience. This role is responsible for managing day-to-day field operations, optimising service processes, coordinating and managing the partner network, and driving continuous improvement across service workflows. Acting as the primary link between customers, internal teams, and field staff, the Lead ensures service commitments are met, SLAs are achieved, and all operations comply with company standards, safety regulations, and best practices. This position plays a critical role in enabling service excellence by improving operational throughput, reducing downtime, overseeing service quality, and implementing tools and processes that enhance productivity Key Responsibilities • You will be the primary escalation point for field-based service issues, delays, or risks., • Ensure SLA, KPI, and customer satisfaction targets are consistently met., • Coordinate with Service Desk and Technical teams to ensure seamless end-to-end incident and request fulfilment., • Oversee resource planning, including capacity management, cover, and skills alignment., • Drive first-time fix improvement and reduction of repeat visits., • Ensure field engineers comply with processes, safety standards, and documentation requirements., • Identify and implement operational improvements across tooling, workflows, and service delivery., • Provide clear operational reporting and insights to senior stakeholders., • Support onboarding, coaching, and performance management of field engineers., • Monitor and manage partner and customer performance to ensure service levels and contractual commitments are met., • Demonstrate ownership of contracts and commercial awareness, proactively managing commercial considerations and contractual commitments within service delivery. Knowledge, Skills & Experience Essential • Demonstrated knowledge of field service operations, service delivery models, and workflow optimisation, • Proficiency in service management platforms (e.g. ServiceNow), • Knowledge of SLA, KPI, and performance management frameworks, • Understanding of asset management, logistics, and inventory control, • Ability to drive continuous service improvement and process optimisation Key Attributes • Operational excellence mindset, • Exceptional communication and stakeholder management skills, • Highly organised with strong attention to detail, • Proactive, adaptable, and effective in a fast-paced environment, • Confident and credible when working with engineers, partners, and customers Additional Requirements This is both an internally facing leadership role and a customer-facing service role. Regular customer site visits are essential, and candidates must be willing to travel as required.

A recruitment agency has an exciting opportunity for a Junior Service Desk Analyst in Sheffield.This hybrid role involves providing first-line IT support to users, managing incidents and problems, and collaborating with DDaT teams.The ideal candidate should have strong communication skills, the abil

Responsibilities include delivering high-quality service desk support, troubleshooting issues on macOS and Windows, and advocating for measures that enhance employee experiences.

An innovative tech startup in Sheffield is looking for an experienced IT Engineer to provide primary technology support for EMEA employees. This role will initially focus on delivering top-notch Service Desk support while advancing AI-driven initiatives to improve efficiency. Ideal candidates will h

The IT Service Desk is a 24/7 service, including public holidays. Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as a Junior Service Desk Analyst. Supporting effective management of issues and queries raised through calls, emails, self-service, web ch

As an IT Systems Support Engineer, you'll act as an escalation point for the IT Service Desk, manage complex software deployments, support our Cyber Security team, and provide additional Syspro support activities. Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced materni

Eligible candidates must be UK residents for the last 5 years for SC clearance.

About the job Senior Consultant – Education Recruitment GSL Education - Sheffield, South Yorkshire Are you an experienced education recruiter ready for more autonomy, less micromanagement and less admin? Imagine having a dedicated admin team to resource, onboard candidates, write profiles, chase documents, gather availability and do the lion share of your admin so that you can focus on doing what you do best...selling to Educators and Schools. Imagine a world of Education Recruitment where no one asks you how many calls you've made today and where you're treated like a professional who knows what they're doing! Whether your expertise lies in Primary, Secondary or SEN education recruitment, this is an incredible opportunity to step into a keyrole within a values-driven business and you'll work closely with our Operations Director and the rest of the South Yorkshire team to support our exciting growth plans for 2026 and beyond. Why Join GSL Education? We're one of the longest established Education Recruitment businesses in the UK, having been operating over 25 years. 30 days annual leave + your birthday off Up to 15% commission (with an additional 10% on top of that, known as Super Comms!) 12% commission on perm placements Fully remote working during the holidays with 5 hour days WFH Wednesdays No micromanagement - set your own targets and KPIs and run your own desk Full support from the Service Centre and Branch Support in terms of Recruitment and Admin What Sets Us Apart? Ownership & Autonomy Uncapped Commission Culture You’ll Love Flexibility If you’re ready to hear more about GSL or the role, send a CV or feel free to contact Clare Othman on Linkedin confidentally

Job Title: 2nd Line IT Support Engineer - MSP Location: Sheffield (office based, with occasional client visits) Salary: £26,000 to £30,000 depending on experience Hours: Monday to Friday, 9.00am to 5.30pm Contract: Full-time, permanent If you're working in an MSP and enjoy getting stuck into technical issues properly, this role offers the chance to step into a solid 2nd line position with real responsibility and support around you. We're supporting an established managed services provider in Sheffield who look after a varied client base across commercial and third sector environments. They're growing steadily and are now looking to add an experienced 2nd Line MSP Support Engineer to strengthen their service desk. This is an office-based role where you'll take ownership of escalated tickets, work across client infrastructure, and help keep services running smoothly. You won't be firefighting all day or constantly travelling. Instead, you'll be trusted to manage your workload, supported by a capable team and clear processes. What you'll be doing: Taking ownership of 2nd line support tickets and seeing them through to resolution. Troubleshooting issues across Windows Server, Microsoft 365 and client infrastructure. Supporting user environments, servers, backups and connectivity. Responding to alerts raised by monitoring systems. Providing remote support and attending client sites when required. Documenting fixes and solutions clearly for future reference. Working closely with other engineers to resolve complex or recurring issues. What we're looking for: Previous experience in an MSP or managed services environment. Strong troubleshooting skills across Windows 11 and Windows Server. Good working knowledge of Microsoft 365, Exchange and Active Directory. Understanding of networking fundamentals including DNS, DHCP, TCP/IP and VPNs. Confident supporting users remotely and explaining issues clearly. Organised, methodical and comfortable managing multiple tickets. Full UK driving licence and access to a vehicle. Certifications are welcome but not essential. Training and development are actively supported. What's on offer: Salary between £26,000 and £30,000 depending on experience. 21 days holiday plus bank holidays, increasing with service. An extra day off for your birthday. Westfield Health scheme after one year. Two protected hours each week for training and development. Paid Microsoft exams and access to external training. Modern offices with free parking. Regular team meetings, socials and development days. A supportive MSP environment where engineers are trusted and listened to. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Applicants must have the right to work in the UK. Sponsorship is not available. We respond to all applications and shortlisted candidates will be contacted to discuss next steps before any details are shared. Keywords 2nd Line MSP Support Engineer, MSP Engineer, IT Support Engineer, Service Desk Engineer, Microsoft 365, Windows Server, Active Directory, DNS, DHCP, VPN, Sheffield IT Jobs, MSP Careers Yorkshire

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals, • Troubleshoot hardware, software, and basic network connectivity issues, • Support Windows and/or macOS operating systems and common business applications, • Assist users with account access, password resets, and basic security practices Server & Infrastructure Support • Monitor on-premises and cloud-based servers for availability and performance, • Assist with basic server administration tasks (user accounts, permissions, services), • Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management, • Perform routine patching and updates for servers and end-user devices, • Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms), • Verify patch compliance and report issues or failures Hybrid Environment Support, • Support systems in a hybrid environment (on-premises and cloud-based platforms), • Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services, • Help maintain secure access to systems for remote and on-site users Documentation & Process, • Log incidents, requests, and resolutions accurately in the ticketing system, • Follow standard operating procedures and contribute to IT documentation, • Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: • 1–2 years of experience in an IT support or service desk role, • Basic understanding of:, • Windows operating systems (Windows 10/11, Windows Server fundamentals), • End-user hardware troubleshooting, • Networking fundamentals (TCP/IP, DNS, DHCP), • Familiarity with patching and endpoint management concepts, • Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer • Experience supporting a hybrid IT environment (on-prem + cloud), • Exposure to Microsoft 365, Active Directory, and Azure/Entra ID, • Familiarity with endpoint management or patching tools, • Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment

Climb Recruitment are proud to be working with a leading company in the Sheffield area Job Title: Level 1 End User Support Engineer Job Role: As a Level 1 End User Support Engineer, you will provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities: • End-User Support: Provide first-line support for desktops, laptops, mobile devices, and peripherals; troubleshoot hardware, software, and connectivity issues., • Server & Infrastructure: Monitor on-premises and cloud-based servers; assist with basic administration tasks like user accounts and permissions., • Patching & Systems Management: Perform routine updates for servers and devices using endpoint management tools; verify patch compliance., • Hybrid Environment Support: Support systems across Microsoft 365, Active Directory, and Azure AD/Entra ID for remote and on-site users., • Documentation: Log incidents and resolutions accurately in the ticketing system and follow standard operating procedures. Requirements: • 1–2 years of experience in an IT support or service desk role., • Basic understanding of Windows OS, hardware troubleshooting, and networking fundamentals (TCP/IP, DNS, DHCP)., • Strong customer service and communication skills., • Experience with Microsoft 365, Active Directory, or entry-level certifications (e.g., CompTIA A+, Network+) is preferred. Salary Negotiable

Our client, a leading service provider, are currently looking to recruit a dedicated, enthusiastic and professional Regional Sales Executive, to manage a portfolio of new and existing clients while identifying and converting new opportunities. Working closely with decision-makers in the education sector to deliver tailored solutions that meet clients evolving needs. Reporting to the Sales Team Manager, duties to include: • Develop and maintain strong relationships with key stakeholders, • Identify new business opportunities and lead the full sales cycle from prospecting to close, • Manage and grow existing accounts through upselling, cross-selling, and strategic planning, • Collaborate with internal teams to ensure seamless onboarding and customer success, • Stay informed on sector trends, funding changes, and policy developments, • Manage customer issues by using an internal support desk system to ensure the issues are resolved in a fast and professional manner, • To complete the company sales training program (in whatever form) given to you and adapt it for your personal use and stay up to date., • Travel across your region, involving long drives and occasional overnight stays, • Present confidently to students, parents, teachers, and senior leadership teams in various settings (assemblies, meetings, presentations), • Adjust communication style according to different audiences, • Support other teams as needed to uphold a collaborative team culture As an ideal candidate you will have experience in B2B sales or account management role and within travel or educational sector could be beneficial, together with excellent communication and negotiation skills and the ability to work independently and manage a regional territory. A consultative approach to sales is also a requirement with a genuine interest in providing impeccable customer service. This is a remote field-based role and a current UK driving licence is essential. In return the company offers: • Competitive salary + uncapped commission, • Flexibility of remote working, • 25 days holiday + bank holidays, • Pension scheme and tailored benefits package, • Career development with progression into a National Account Manager role., • Company car

Position: Service Operations Manager Location: Hybrid - 2 days a week in Sheffield office Employment Status: Full-Time, Contract Contract Duration: Initial 9 months Rate: £450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Operations Manager will be managing the companies service desk suppliers, ensuring SLA's are met and dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required: Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This is a great opportunity to join a household name and help on an important project as part of their transformation programme. If you feel you have the required experience, then please apply ASAP with an up-to-date CV which showcases your experience in the above areas. Service Operations Manager, Supplier Manager, Service Desk Operations, Service Change Management, ITIL, Incident management, Problem Management, Service Desk, Supplier Management, Vendor Management

Temporary Receptionist! Contract Type: Temporary Pay Rate: £13 per hour Location: S1,Sheffield Hours: 9am-5pm Monday to Friday Start Date: Monday 26th January - Ongoing About The Role: As a Temporary Receptionist, you will be the welcoming face of the organisation and the first point of contact for residents, visitors, and staff. You'll play a key role in supporting the smooth running of the building by managing front‑desk enquiries, coordinating day‑to‑day administrative tasks, and ensuring facilities are well‑maintained and operating efficiently. Your professionalism, organisation, and friendly approach will help create a positive and supportive environment for everyone who walks through the door. Key Responsibilities: Carry out a range of day‑to‑day administrative tasks to support smooth operations Handle incoming calls efficiently, providing clear and professional communication ️ Accurately input and update data across internal systems and records Deliver exceptional customer service to both guests and staff, ensuring a positive experience for allWhat We're Looking For: Strong organisational skills and attention to detail Excellent communication abilities, both written and verbal Proficiency in MS Office and general office software A proactive attitude with a willingness to learn and adapt Previous experience as a receptionist is a plus Interested? If this role sounds like the right fit and you'd like more information, apply today or call the office on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

gap personnel Rotherham have an exciting opportunity for a Recruitment Consultant to join our team based in Rotherham to support us with our continued growth and current client development. We are looking for an energetic, intelligent and motivated individual to join our successful team. You might be an established consultant looking for a new opportunity or be looking to start your successful career in recruitment. Hours of Work: Monday to Friday 8.30am - 5.00pm Key Duties: • Managing an industrial desk to maximise business by increasing revenue, • Leading sales and client meetings, • Managing recruitment activity through all channels to fulfil client requirements, • Delivering excellent service levels to clients, • Delivering solutions to clients, • Business development, • Operating to compliance standards and employment legislation The successful candidate will have: • Excellent customer service skills, • Excellent IT skills, • Background in customer and client facing roles, • Business development, • Full UK driving licence, • Background in a similar role is an advantage but not essential, • Background in solution selling In return gap personnel offer the following: • Uncapped commission structure, • Annual awards ceremony, • Dental and Medical Cover, • Birthday day off Please send your full CV to this advert. gap personnel are committed to the selection, recruitment and development of the best people, basing judgement solely on suitability for the job. Closing date for applicants with be 5th February 2026. If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy

Are you looking for a career that is financially rewarding with a clear and achievable progression structure? We are currently looking to recruit an experienced recruitment consultant to work within our business on one of our desks covering the South Yorkshire/North Lincolnshire area. These desks range across the following sectors including Sales & Marketing, HR, Finance, Office Support, Manufacturing, Engineering and Supply Chain. Edwards & Pearce was established in 1998 and is a recognised and long-standing professional recruitment partner, working with clients and candidates across Yorkshire, Lincolnshire and the rest of the UK. THE ROLE: After initial inductions and training, you will be working autonomously in a full 360 degree recruitment consultant role recruiting in the areas of supply chain and procurement, engineering and production. All our consultants build and develop long standing client and candidate relationships and are the first choice for a wide variety of companies from global plcs to the SME sector, education, the Arts, charities and the public sector. THE CANDIDATE: With a proven track record of building a strong desk, the successful recruitment consultant will be a real people person, able to identify the right candidates for roles and with the ability to understand not just what those candidates are looking for but most importantly what they are not looking for! You enjoy the client liaison and have great listening skills in order to deliver, building the relationships that keep our clients coming back across all our recruitment divisions. The successful applicant should be able to display the following qualities: Determined - to deliver and achieve results to the high standards expected by Edwards & Pearce, our clients and our candidates. Resourceful - to be able to problem solve and overcome difficult conversations in challenging situations. Responsible - being accountable for your actions and the task in hand. Disciplined - able to evaluate and manage the many parts to this role and work to deadlines Genuine - nobody wants to work with a 'typical salesperson'. We look for those who pride themselves in the service they provide. Adaptable - no day is the same and you may have to drop everything for an urgent assignment. Reliable - do what you say you are going to, every time. Sociable - warm, self confident and with a natural ability to engage with colleagues, clients and candidates. THE BENEFITS: Competitive starting salary plus bonus and uncapped commission and a range of benefits including a hybrid working pattern, free parking when in the office and a private healthcare scheme You will join a successful, team playing culture offering support and guidance from consultants and divisional directors some of whom have been with the company for over 20 years THE COMPANY: Edwards & Pearce is a professional recruitment consultancy with specialist divisions managed by experts in their own area of recruitment. Established in 1998. Permanent office at The Deep in Hull plus day offices in Doncaster and York. Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service. Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's, global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients. Specialising in the South Yorkshire, Humber and North Lincolnshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but also successfully filled international assignments. It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law

As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.

Line IT Service Desk Engineers.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Skill development & Career Progression + Benefits.Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently.Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.Apply now we are waiting to invest

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Must be eligible for SC Clearance (UK resident for the last 5 years).At Littlefish, we seek individuals who can make a

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk Engineer

Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Lead daily operations of th

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

What you'll do as Service Desk ManagerLead and develop a small service desk team, owning day‑to‑day operations and escalations. Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, highâ€

Taking ownership for all incidents and requests Initial incident triage of all requests Maintaining the rapport with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

A leading financial client in London is seeking an experienced AI Developer / Product Owner to develop and own a new global Service Desk AI application. This role focuses on the development and integration of AI technology to enhance IT service delivery. The ideal candidate will have a strong commer

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

The ideal candidate possesses IT support experience, is knowledgeable in ITIL, and is committed to providing outstanding customer service.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Previous experience with deploying Service Desk AI chat bots/agents.

We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. During Your Time On Our Service Desk You Will Be Exposed To a Wide Range Of Technologies, Where Experience Is Desirable. Our clients rely on us to keep them informed, suppo

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Service Desk Analyst vacancy in Gloucestershire (279DM). Are you a problem‑

A leading rental service provider in Warrington is seeking a Hire Desk Controller for a fixed term contract of 6-12 months. The role involves managing customer inquiries, onboarding new accounts, and driving sales through exceptional customer service.

Service Desk Analyst – 1st / 2nd Line Support. This is a great role for someone who enjoys being the first point of contact, thrives in a busy service desk environment, and genuinely cares about delivering a great user experience. ITIL knowledge and experience with service management tools is a pl

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are entry points into a career in IT. A Service Desk Analyst is gateway to progression into 2nd and 3rd line support specialised in:.

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

At Ascot Lloyd an IT Service Desk Analyst is the first point of contact for our business users regarding IT matters and plays a crucial role in the department, providing the first and second line of technical support and service, ensuring users’ technical issues are resolved promptly and effective

A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. Technical Support Team Leader - MSP, ITIL, Service Desk Management. Strong understanding of ITIL principles and service desk operations.

A leading global financial services provider seeks a Service Desk AI & Automation Product Owner in London. The candidate will be responsible for managing and developing the Service Desk AI Assistant, gathering user feedback, and leveraging automation to improve efficiency.

Knowledge of the ITIL ServiceDesk environment. Minimum of 2-3 years 1st Line Service Desk experience. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service.

By focusing on our customers' needs we're building the flexible and sustainable insurance products and services that they deserve. You will play a key role in supporting the Zego IT infrastructure & users both at the London office and via the helpdesk. You will provide outstanding Level 1 support vi