Estates DSR Business Analyst
23 hours ago
Sheffield
Job Overview The Estates Data, Systems & Reporting (DSR) teams mission is to serve as an agile enabler and assurer to DWP Estates in delivering its strategy through the whole data lifecycle for reliable, validated and assured data, systems and insight. This is in part achieved through delivery of the Estates Data & Systems Strategy, considering the DWP, DWP Digital and DWP Estate Strategies in its formulation. The Data, Systems & Reporting Business Analyst role will be pivotal in bridging the gap between business / functional needs and data, reporting and technical solutions, particularly in the data-driven and systems-focused environment of DWP Estates. Reporting to the Estates Systems Governance & Security Lead, you will work closely to establish business requirements and ensure the systems landscape is optimised to meet these, as well as informing the procurement pipeline for future systems. Based in the ESMA function within the Estates Directorate, you will be responsible for identifying, alongside business stakeholders and technical teams, service and process improvement opportunities, supporting implementation of any proposed solutions. Digital, Data and Technology Profession Capability Framework This role sits within the following: • Job Family Digital & Data, • Core Role Senior business analyst Requirements Gathering & Analysis • Elicit, analyse, and document business requirements for new and existing data and systems solutions., • Facilitate workshops, interviews, and stakeholder sessions to capture functional and non-functional requirements., • Gather and document business requirements for new data, systems, ensuring requirements are clear, concise, and meet business needs. Communication of requirements to Digital and Commercial teams., • Gather and document business requirements from various departments, ensuring that system design and implementation meet the needs of the DWP Estates business. Process & Systems Improvement, • Analyse current business processes and identify opportunities for improvement., • Support design and implementation of system enhancements and new solutions, ensuring alignment with Estates Data Strategy and DWP Digital standards.Data Governance & Assurance, • Contribute to the development and implementation of a cohesive Data Governance Framework., • Ensure compliance with data protection, security, and interoperability standards across Estates systems.Stakeholder Engagement, • Engage with stakeholders to understand their data and systems needs and translate these into actionable requirements., • Act as a liaison between Estates business teams, technical teams, and suppliers to ensure mutual understanding of requirements and deliverables., • Represent Estates in digital sprints and governance forums, escalating issues where necessary., • Building effective relationships with a diverse range of internal and external stakeholders. Documentation & Reporting, • Produce clear documentation including business requirement documents, process maps, and user stories., • Data governance and assurance., • Process modelling and systems integration. At DWP, our leadership attributes and behaviours are aligned with the Civil Service Success Profiles to ensure we deliver high-quality public services. As a Data, Systems & Reporting Business Analyst in the DWP Estates Data & Systems Team, you will demonstrate the following leadership qualities: Leadership & Strategic Thinking • Provide clear direction and guidance on data and systems initiatives, ensuring alignment with Estates transformation goals., • Engage effectively with senior stakeholders, suppliers, and cross-functional teams., • Communicate technical concepts in a way that is accessible to non-technical stakeholders., • Identify and address system and data integration challenges, proposing practical and effective solutions., • Foster a collaborative approach across DWP Digital, Estates, WPS, and business stakeholders., • Align with DWPs wider digital transformation strategy to enhance estate management capabilities., • Champion continuous improvement in system, data management and governance processes and digital collaboration., • Identify opportunities for automation and innovation to enhance data management. Person specification Essential Skills & Experience • Strong analytical and problem-solving skills with experience in business process modelling., • Knowledge of multiple digital platforms and how they integrate within large organisations., • Ability to manage stakeholders at all levels and communicate complex ideas clearly., • Familiarity with Agile delivery methodologies and tools (e.g., Jira, Confluence)., • Extensive experience in business analysis, preferably in a data and systems context or environment, • Proven track record of engaging with stakeholders to gather and document business requirements, • Knowledge of estates, facilities management, and associated services is a significant advantage, as it will enable you to understand and address the specific needs and challenges related to asset maintenance and operational efficiencies, • Relevant and strong data-related experience, including data analysis & data integration, • Understanding of GDPR, data ethics, and security standards., • Strong problem solving and decision-making skills with the ability to articulate solutions to the team and wider stakeholders., • Excellent written and verbal communication skills & Excellent attention to detail., • Strong stakeholder management skills. Desirable While not essential, the following qualifications and certifications would be advantageous for a Data, Systems & Reporting Business Analyst in DWP Estates: • BCS Business Analysis Foundation or International Diploma in Business Analysis., • Agile or Scrum certifications (e.g., Scrum Master, AgilePM) for working in iterative delivery environments., • Data-related certifications such as SQL, Power BI, or data modelling tools., • ITIL Foundation for service and process improvement in systems landscapes.Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Communicating and Influencing, • Working Together, • Delivering at Pace, • Managing a Quality Service Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Location Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. STAGE 1 -APPLICATION & SIFT As part of the application process you will be asked to provide a Personal Statement of no more than 1000 words against the essential criteria as outlined above. You will also be asked to provide a short CV. Your CV should be fairly short and just evidence very brief details of your work history and Qualifications. While your CV is not formally scored it will be used to validate the evidence of your Personal Statement. Please do not submit a speculative application where you do not meet at least 50% of the essential criteria as these applications will be unsuccessful. Do not include Behaviour examples within your application as these will not be assessed in the sift and will only be used at interview stage. Further details around what this will entail are listed on the application form. There will be an initial sift of applications based on the Personal Statement only, so please ensure you evidence how you meet the Essential Skills, Knowledge & Experience requirement contained in the vacancy in this section. This will form a short list for interview. STAGE 2 - INTERVIEW All candidates who are successful at the sift stage will undertake a single virtual video interview. There, you will be assessed against the experiences listed in the essential criteria. You will be asked Behaviour Questions as specified in the vacancy. You will also be asked additional questions to validate your technical knowledge which will be measured against the essential criteria as specified in the vacancy. Your will also be asked some strength questions. Currently the sift is scheduled to take place w/c 5th January 2026and interview dates either w/c 12th or 19th January 2026.Interviews are scheduled to take place virtually and dates are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : John Butcher Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 16kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 68kB)