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The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Recruitment Consultant SAAF Education (Sheffield) 32 Days + Bank Holidays | Work From Home Wednesdays | Trainee or Experienced Salary negotiable - £26,000 - £34,000 + Commission SAAF Education is growing, and were looking for a motivated Recruitment Consultant to join our Sheffield team. Whether youre starting your career in recruitment or you already have experience and want a fresh challenge, this is a fantastic opportunity to build something of your own within a supportive, people-focused organisation. What Youll Be Doing * Building and managing your own recruitment desk within the education sector * Sourcing, engaging, and placing high-quality candidates * Developing strong relationships with both new and existing clients * Taking ownership of your market and driving growth * Providing excellent service and helping candidates find roles where they thrive What Were Looking For * A driven, proactive individual with great communication skills * Someone confident speaking to candidates and clients * Ability to work independently and as part of a supportive team * Either a trainee eager to learn OR an experienced consultant ready to h...

The IT Field Operations Manager will lead engineering teams, partners, logistics, and service desk capability to deliver efficient, high-quality, and compliant services across multiple workstreams. In this role, you will shape and optimise field engineering operations, ensuring the structure, skills

As Help Desk Team Leader, you will take ownership of the day-to-day performance of the IT Helpdesk function, ensuring exceptional service levels, driving continuous improvement, and acting as the key escalation point for complex technical issues. The RoleYou will be responsible for supervising and m

Oversee the day-to-day operations of the support desk, monitoring the ticket queue and escalating tickets as needed, ensuring SLAs are met, and tickets are handled with care. You will support and supervise our first line it engineers providing industry leading it support to our clients. Identify are

An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-...

SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP), • Hybrid working from Sheffield HQ (2-3 days in office), • Hands-on leadership role with progression opportunities We're supporting an established technology business providing industry-leading managed IT services across the UK and Europe. Following new investment and continued growth, they're looking to appoint an experienced Team Leader to oversee a talented first-line support team. THE BENEFITS • Hybrid working and flexible hours, • Ongoing learning and development support, • Clear career progression within a growing business As Team Leader, you'll manage day-to-day operations of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients receive exceptional serv...

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.At Littlefish, we seek individuals who can make a real impact and become giant slayers.As the world evolves, we look fo

SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS • Leading first-line engineers within a growing Managed Service Provider (MSP), • Hybrid working from Sheffield HQ (2-3 days in office), • Hands-on leadership role with progression opportunities We're supporting an established technology business providing industry-leading managed IT services across the UK and Europe. Following new investment and continued growth, they're looking to appoint an experienced Team Leader to oversee a talented first-line support team. THE BENEFITS • Hybrid working and flexible hours, • Ongoing learning and development support, • Clear career progression within a growing business As Team Leader, you'll manage day-to-day operations of a busy IT support desk, ensuring tickets are handled efficiently and SLAs are met. You'll coach and develop first-line engineers, oversee workload allocation, deliver product and process training, and act as an escalation point for complex issues. Working closely with the Support Management team, you'll also help shape departmental strategy, improve workflows, and ensure clients receive exce...

SERVICE DESK TEAM LEADER - (HYBRID - SHEFFIELD) KEY POINTS Leading first-line engineers within a growing Managed Service Provider (MSP) Hybrid working from Sheffield HQ (2-3 days in office) Hands-on leadership role with progression opportunities Competitive salary (Up to £32,500) and ongoing traini

Business Development Manager (Automotive) £35,000-£40,000 (Year 1 OTE £50,000-£70,000) + Uncapped Commission + Car Allowance + Regional Patch + Progression + Training + Company Benefits Remote - covering a patch of Northern England Are you a Business Development Manager from an Automotive / Warranty / Insurance or similar background looking for a field and new business focused role where you have the autonomy to manage your diary within a well-established yet growing service provider who offer ongoing progression opportunities and uncapped commission to increase your earnings? This company are a well-established yet growing provider of varying services and solutions within the automotive industry to a broad customer base ranging from car dealers to major groups. They have continually grown to the point they have a multi-million £ turnover and are looking to grow their sales team to increase market share in Scotland. This varied role will see you having the autonomy to manage your own desk as you are responsible for winning new business across Northern England. You will then see the client through their first 6 months of being signed up with the company, at which time they will be passed over to an account manage. You will be out in the field regularly going to meet customers as well as some working from home, with opportunities to increase your earnings through uncapped commission. This autonomous role would suit a Business Development Manager from an Automotive background looking for a dynamic sales role you can make your own within a well-established yet growing provider of services in a role offering a car allowance and uncapped commission. The Role: Winning new business across Northern England Manage accounts through first 6 months with company Sell services and solutions to customers across the Automotive sector Remote working with travel to visit customers Autonomy to make the role your own and manage your own diary The Person: Business Development or similar Automotive B2B background Happy to cover Northern England as a patch Reference number: BBBH22764 Business Development Manager, Account Manager, BDM, Sales, Regional, Automotive, B2B, Services, Products, Remote, Autonomy, Hybrid, Field, Bonus, Northern England, Sheffield, Leeds, Bradford If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. Having worked in a single IT service desk for at least 12 months. Service Desk Technician - IT and Telecoms.

Do you have a Service Controller background, l. This position would suit someone with service controller experience, looking to join an expanding business in an exciting role, where can develop your skill set and progress your career.

JOB TITLE: Facilities Service Desk Coordinator. JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

They are looking for a bright and driven individual, with a want to help others and succeed in doing so, to join their service desk team. Service Desk Technician - IT and Telecoms. The company offers personalised services from initial quote through ongoing customer support, with a commitment to deli

International Service Desk Engineer. As an IT Service Desk Analyst, youll be at the heart of our global IT operations, providing hands-on support to end users and continuously improving our digital tools and processes. Collaborate with the Helpdesk Team to improve KPIs and service delivery.

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Lead daily operations of th

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

As Head of Service Desk, you will lead the entire support function, ensuring high-quality service delivery across 1st, 2nd, and 3rd lines. Oversee day-to-day operations of the Service Desk, ensuring consistent SLA adherence and outstanding customer experience. Support recruitment, onboarding, and st

A dynamic organisation in Greater London is seeking an experienced IT Operations Manager to lead infrastructure, support, and service desk teams. This strategic role involves leading a team, aligning IT strategies with business goals, and enhancing service delivery.

You will work closely with the Head of IT Services and the wider IT Team, supporting pupils and staff, maintaining accurate records, producing key service desk reports and ensuring effective communication across the School. We are looking for an experienced and proactive IT Service Desk Coordinator