Service desk jobs in PortsmouthCrear alertas

As a member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach increases your exposure to diffe

Overview of the Role: We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Segensworth at one of our key customers. This role will be involve being the onsite contact for the customer, where you be bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our client’s site 5 days a week which will also include a weekly visit to one of their sites in Farnborough. Responsibilities: Although you will be on site at one of our clients you will be an important member of the Tailor Made Technologies team, you will be the face of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticket management, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events, complying with SLA’s, supporting the service desk and working efficiently and productively to ensure a excellent customer experience. All support and training will be given to ensure you have what you need to excel in your career at Tailor Made Technologies. Skills: • Experience with a service desk ticketing system, • If you have experience in any of the below, we’d like to hear from you (not all required):, • Windows Desktops configuration and support experience, • Windows Server configuration and support experience, • Office 365 support experience, • Microsoft Exchange configuration and support experience, • Active Directory configuration and administration, • VMware support experience, • Citrix support experience, • Strong networking skills, • ITIL knowledge Who are Tailor Made Technologies? Tailor Made Technologies are a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. We are an award winning Managed Service Provider servicing the UK and Europe. At TMT we have a strong team ethos which has enabled us to deliver exceptional service to our clients for over 25 years. When you join us you will be part of our forward thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. We at Tailor Made Technologies will give you everything you will need to develop your career with us. Benefits of working for Tailor Made Technologies: • A competitive salary., • Training opportunities set out with a clear training structure., • Progressive working environment with access to voice your opinions to decision makers., • 25 days holiday plus bank holidays., • Birthday day., • Flexi Health plan cover., • IT Purchasing Scheme., • Company Pension.

The Role * Acting as a senior point of contact on the service desk * Managing customer bookings, vehicle handovers, and service updates * Supporting the service team and helping maintain high customer satisfaction levels * Working closely with the workshop to ensure smooth daily operatio

Our client is recruiting for two.Line IT Service Desk Engineers.As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails.You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteo

Qualifications for the Service Desk Shift Analyst. As a Service Desk Shift Analyst, you’ll have a role that’s out of the ordinary. Answering calls, chats, and service requests to the Service Desk to defined standards.

Professionalism: Ability to develop effective working relationships with colleagues within and beyond IT Services. Service Desk knowledge and skills, ensuring that consistency and quality are maintained and that service targets are met. Communication: Strong verbal and written skills, with the capab

A leading defense and aerospace company in Fareham is seeking a Service Desk Analyst for a permanent position. The successful candidate will need SC security clearance and be proficient in Microsoft Operating Systems, Outlook, and Office Suite. Key responsibilities include diagnosing problems, loggi

Location: Remote (UK-based) Earnings: £100,000-£160,000+ (First Year OTE) Build your own recruitment business and be your own boss, but not alone! Are you an experienced 360 recruiter in the Advertising, Marketing, Digital, or Creative sectors? Do you want to break free from internal KPIs, endless admin, and low commission and build something that’s truly yours? DMCG Global is offering experienced recruiters the opportunity to launch their own business as a Partner, with the tools, support and network to succeed. This is not a typical job. This is your business. As a DMCG Global Partner, you are the founder of your own recruitment business, under the umbrella of a globally respected network. You will be responsible for: • Running your desk as a true business owner, • Winning clients and building your client base, • Taking and managing your own job briefs, • Sourcing candidates and delivering high-quality service end-to-end, • Collaborating with other global Partners when opportunities arise We provide the infrastructure and global reach, you provide the ambition, relationships, and drive to succeed. What You’ll Need • Minimum 5 years of 360 recruitment experience, • A proven track record in client and candidate management, • A clear specialism and experience in one or more of our sectors, especially: Advertising, Marketing, Creative, Digital, Tech, Media, PR, Strategy, • Confidence in business development and client acquisition, • An entrepreneurial mindset What You Get • Earnings: £80,000-£160,000+ (First Year OTE), • Total flexibility, work remotely, set your own hours, • A ready-to-go tech stack, CRM, candidate database, • Support across marketing, finance and operations, • Access to global clients, • A supportive network, you're never on your own About DMCG Global We are a global recruitment group with a specialist focus across Creative, Digital, Tech, Marketing, Advertising, PR, and Innovation. We believe in networks over hierarchies, in collaboration over competition, and in giving recruiters the platform they deserve to thrive. This is your opportunity to: • Take control of your future, • Build your own business, • Join a like-minded community that backs you Ready to make the leap? Apply now and learn more at: We regret that due to the high volume of responses we are unable to respond to every application.

Pay: From £27,000.00 per year Job Description: Pinksheep is growing — fast! We work with some of the world’s biggest brands, delivering creative, sustainable merchandise solutions that make an impact. We believe that effective merchandise campaigns use the right products to convey the right message and should be sustainably sourced. As we continue our exciting journey of growth, we’re looking for another Production & Sales Support Co-ordinator to join our friendly, ambitious team. If you love keeping things organised, thrive in a busy environment, and take real pride in getting the details right, this could be the perfect role for you. You’ll play a key part in ensuring our client orders run smoothly from start to finish and arrive on time, working closely with both our Clients and Sales team. Are you the kind of person who spots a typo a mile away, loves ticking things off a to-do list, and gets a buzz from keeping everything running like clockwork in a busy environment? If so, we’d love to meet you! What you’ll be doing • Managing client orders through the production process from start to finish (no detail too small!). Liaising with clients and suppliers to ensure orders run seamlessly and are delivered on time with flawless communication all round., • Assisting the sales team with creating sales quotes for client projects and making sure we are quoting correctly and promptly. We work as a close knit team to impress clients and convert orders – building great relationships is key!, • Actioning support tickets for clients and colleagues – providing an A* service in both areas (keeping everyone in the loop, you’ll be the hero who gets things sorted!), • Working closely with our in-house Warehouse team and pitching in when needed., • Eventually, you’ll be responsible for coordinating merchandise campaigns for blue chip brands, delivering primarily across Europe but also worldwide. What we’re looking for • A competent administrator with excellent computer skills. You must be able to work at pace whilst ensuring accuracy (at least 1 year of office experience is desirable), • An eagle eye for detail and accuracy (seriously, this one’s key!), • Strong problem-solving skills – if a problem arises you find solutions and deliver a first-class service to colleagues and clients alike. You care about getting the job right and take pride in your work., • Great team player with excellent communication skills – you’ll be working with lots of different people daily. You’re confident on the phone with all stakeholders., • A cool head under pressure and can remain calm and focused, even when things get busy., • Ability to prioritise and manage multiple tasks to make sure we hit important deadlines. Why you’ll love working with us • We’re a team that works hard, supports each other, and has fun along the way. You’ll be part of a collaborative, people-first environment where your ideas are valued, and no two days are the same. If you love being organised, enjoy working with others, and get a kick out of making things happen on time and to perfection — this role is made for you., • Team Socials & Wellbeing – from team walks and yoga to after-work get-togethers, we know the importance of connecting beyond the desk. We also offer Employee Assistance Programs and access to a well-being platform for added perks and financial tuition. All great tools designed to help you thrive both inside and outside of work., • Life Cover & Health Insurance – after one year with us, you’ll receive company-funded life cover along with Vitality Health Insurance. This gives you access to private healthcare when you need it most, plus a host of wellbeing perks and rewards that encourage healthy living. It’s our way of looking after you for the long term., • Pay – We believe in fair compensation for our team, so the pay will be based on your experience and skills. We are proud to be an equal opportunities employer and are committed to building a diverse and inclusive workplace where everyone can thrive. Sustainability is also at the heart of everything we do – from the way we work as a team to the products we supply to our clients. By joining us, you’ll be part of a company that values people and the planet in equal measure. Job Types: Full-time, Permanent Benefits: • Additional leave, • Casual dress, • Company events, • Company pension, • Health & wellbeing programme, • Life insurance, • Administrative: 1 year (required)

Are you a Service Desk Analyst looking for a new challenge? We have a permanent position in our Whiteley office covering an 8‑hour shift between 08:00 and 18:00, which requires SC security clearance. The position reports to the Service Desk Manager. PC/Technical support service‐desk experience.

Qualifications for the Service Desk Shift Analyst. Job Title: Service Desk Shift Analyst. At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Shift Analyst at our Lakeside site, near Portsmouth, Hampshire.

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Shift Analyst at our Lakeside site, near Portsmouth, Hampshire. As a Service Desk Shift Analyst, you’ll have a role that’s out of the ordinary. Essential experienc

Location: Portsmouth, GB, PO6 4TT.Portsmouth, Hampshire + Hybrid Working Arrangements.Competitive Salary + Benefits + Overtime.Be the First Line of Defence in a Fast-Paced Tech Environment.At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your p

This full-time role follows a shift pattern of 4 days on and 4 off, blending onsite support with hybrid working opportunities that enhance flexibility. Join our commitment to defend and improve national infrastructure while enjoying generous benefits and a supportive work culture. A global tech firm

A leading defense and engineering company is looking for a Service Desk Shift Analyst to provide essential first-line IT support at their Portsmouth site. Candidates should have customer service experience and familiarity with ticketing systems. The successful applicant will help maintain national i

A leading recruitment consultancy in the UK seeks an Audio Visual Service Desk Engineer to enhance customer service through technical support.

Audio Visual Service Desk Engineer. Rafferty Resourcing is an award‑winning recruitment consultancy that specialises in Audio Visual recruitment.

This full-time position offers competitive salary and benefits, including a matched pension scheme, health services, and development opportunities. Ideal candidates will have customer service experience and familiarity with IT systems. You will provide first-line IT support, handling service request

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. This is an entry-level opportunity into IT, ideal for someone with

A leading law firm is seeking an IT Service Desk Analyst to provide 1st line IT support for internal staff. The ideal candidate will have excellent troubleshooting skills, a minimum of 12 months of help desk experience, and proficiency in Microsoft Office 365.

Senior IT Service Desk Engineer. You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues.

Provide IT support via Phone, ServiceNow, Tech Bar, and desk-side visits. PIC is seeking a Service Desk Analyst to join our IT team. As the frontline support function, the service desk ensures employees remain productive and systems run reliably.

A leading technology firm in Greater London seeks an IT support specialist to provide technical assistance and manage service desk interactions. Ideal candidates will have strong troubleshooting skills, knowledge of Windows environments, and experience in a technical service desk. Responsibilities i

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

Incident Response: Address incidents and service requests escalated from the Service Desk that cannot be resolved remotely. Escalation Management: Escalate high-priority (P1/P2) incidents to the Service Desk Supervisor or Costain Service Account Manager. Join to apply for the Field Service Desk Side

Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Proven experience in an IT support or service desk role. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Our service desk analyst roles are one of the many entry points into a career in IT. Continually improve the way the service desk works.

Sound knowledge of Service Desk and Asset Management software. PPG’s ambition is to create the leading pet insurance and health services platform globally. Report as necessary on performance against agreed service level targets, objectives, timescales or standards.

Generation are looking for an enthusiastic and personable Service Desk Analyst to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT issues or escalat them t

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company. We are actively seeking an experienced Service Desk Analyst – Application Support in England to work remotely for our global Service Desk team. Experience with servi

Service Desk Analyst, IT Support Engineer, ITIL, Professional Services, Microsoft Troubleshooting, London. Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. Because of the Professional Services applications used in this company, t

We’re not just about fixing issues; we’re about creating solutions! No two days are ever the same within this role, and the successful candidate will be expected to identify trends and patterns, which will inform continual service improvement activities and contribute to the transformation of th

A financial services company in Greater London is seeking a Service Desk Analyst to provide essential IT support. The role requires strong knowledge in desktop and laptop troubleshooting, and experience with ServiceNow. Key responsibilities include analysing support queries, providing customer servi

A global asset management firm is seeking a Senior Associate for its Service Desk in London.

A healthcare service provider in the UK is looking for a Band 4 Service Desk Analyst to manage IT queries efficiently. The successful candidate will act as the first point of contact for the Service Desk, logging and resolving calls and ensuring high standards of customer service.

We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable service. Following established service desk processes to ensure consistent, high-quality support. Confident communication

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. The Service Desk AI Assistant is available to all users globally and

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support. Ideal candidates will have service desk experience and familiarity with Windows 11, M365, and Azure Active Directory.

We are seeking a IT Service Desk Manager to take ownership of the IT Service Desk and provide a key business function within Premier League Studios. This role will serve as the Service Desk owner and trusted advisor, ensuring that the Service Desk effectively supports business workflows, both corpor

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

We are seeking a proactive, customer-focused and dedicated Shift Leader Service Desk Support Engineer to oversee the daily operations of our Service Desk providing 24/7/365 support for end users. Lead and coordinate the activities of a team of service desk technicians, ensuring that all incidents an

As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration and distribution. Help ensure that processes used by