Assistant Accommodation Manager
3 days ago
Portsmouth
Assistant Accommodation Manager Central Portsmouth Temp IMMEDIATE START Overview We are seeking a highly organised and proactive Assistant Accommodation Manager to support the smooth operation of a student accommodation site located in Portsmouth. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to work effectively both independently and as part of a team. This role plays a key part in ensuring a safe, comfortable, and positive living environment for students through efficient day-to-day operational support. Key Responsibilities • Provide a welcoming, professional front-of-house reception service, • Respond promptly and professionally to enquiries from prospective students, parents, and university partners, • Support the coordination of property viewings, open days, and resident engagement activities, • Welcome and assist visitors, contractors, and external stakeholders on site, • Assist with tenancy administration, including deposit processing and contract preparation, • Support student allocation processes and the preparation of tenancy agreements, • Monitor rent accounts and assist with arrears management where required, • Maintain accurate records, databases, and general office communications, • Liaise with the Facilities team to ensure maintenance issues are resolved efficiently, • Support student move-in and move-out processes, • Assist the Accommodation Manager in maintaining Health & Safety compliance across the site About You • Experience in property management, residential lettings, or student accommodation, • Strong communication and interpersonal skills with a customer-focused approach, • Highly organised with the ability to manage multiple priorities effectively, • Proactive, self-motivated, and able to adapt in a fast-paced environment, • Confident IT user with experience in Microsoft Office and CRM or database systems, • Flexible to work occasional weekends during peak periods such as open days and student arrivals APPLY NOW OR CALL LYNSEY AT KEY RECRUITMENT FOR MORE INFORMATION