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Job Description: 📍 Territory area: Aberdeen -Inverness- Perth- Dundee-Shetland 💷 £38,000 - £40,000 base salary plus bonus up to £7,000-£15,000 🎁 + Company car & Exceptional Benefits 🕒 Mon -Fri 37.5 Hrs per week 🌟 Why Join Us? Are you passionate about animal health and nutrition? Ready to make a difference in veterinary practices? At Royal Canin, we're looking for a dynamic veterinary business manager to drive sales growth and enhance the well-being of pets through nutritional recommendations. 💼 The Role The primary purpose of this position is to be responsible for delivering territory sales growth and securing the clinical recommendation of Royal Canin products in line with the veterinary pillar strategy. Exciting opportunities to engage with pet professionals and enthusiasts at 2-3 key industry events per year (some weekend work involved) ⭐ What's in it for you? • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Gym membership & wellbeing support, • Annual leave starting at 24 days, rising to 32 with service ✅ What We're Looking For • To ensure effective territory coverage, applicants should be based within the territory area (Aberdeen, Dundee, Perth, Shetland or Inverness)., • Sales Enthusiasm: Proven sales experience or a strong desire to learn and achieve., • Nutritional Savvy: Confidence in understanding and presenting nutritional information., • Skills: Strong presentation, communication and IT skills (proficient in Microsoft Word, Excel, PowerPoint etc.) to support effective sales analysis and management of the territory, • Driver's License: A clean driving record is required., • Direct Experience: In related companies or working within the veterinary industry preferable 🔧 Key Responsibilities • Ignite Growth: Achieve sales goals by utilizing your strong selling skills to meet the unique needs of veterinary clinics., • Build Relationships: Develop and nurture partnerships with key clinic individuals, identifying new opportunities to recommend our premium therapeutic diets., • Educate: Veterinary staff on nutrition by being an expert in veterinary product knowledge and utilising available training tools, • Collaborate & Innovate: Work closely with your team and contribute valuable customer insights to shape strategies that benefit both clinics and pet owners., • Engage & Educate: Participate in trade shows and conferences, delivering impactful training on nutritional benefits to support clinics., • Stay Organized: Manage weekly reporting and maintain activity logs to keep your initiatives on track, including pre-call planning with defined objectives and delivery of sales coverage model objectives (frequency of visits, level of service etc.) 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

JOB PURPOSE Act as a critical link between business stakeholders and modern data capabilities by leveraging Microsoft eco-system to design, build, and maintain new compliant, high‑quality analytical data solutions within a regulated financial‑services environment. The role focuses on transforming business objectives into robust, auditable data models, pipelines, and insights that support risk management, regulatory reporting, operational efficiency, and strategic decision‑making. Collaborate with technical and non-technical teams to understand existing infrastructure and business needs and map to new strategic data products and processes that will provide insight and data driven decisioning. KEY RESPONSIBILITIES • Engage with business stakeholders to understand and document data requirements aligned with organisational goals and regulatory requirements, • Translate business requirements into functional specs and data products to support change, process improvement, new analytical products and automation., • Design and build Lakehouse/Warehouse data models and pipelines to support end to end data ingestion through to MI and Dashboards such as Customer Analytics, Risk MI, Financial Crime monitoring, reg reporting and marketing., • Implement and monitor audit trails such as Data Lineage, Quality and traceability, • Utilise data to analyse, interpret and visualise trends, patterns, and business and efficiency opportunities., • Develop use cases and user stories in collaboration with stakeholders to ensure alignment and clarity., • Facilitate workshops and stakeholder meetings to gather insights, validate requirements and share findings., • Develop and maintain documentation, including data models, process flows, data dictionaries, and business glossaries., • Support data quality initiatives, identifying and addressing data issues or inconsistencies and maintenance of Critical Data Elements (CDEs)., • Assist in the design and implementation of data governance and data management practices., • Facilitate data-driven decision-making through the creation of Power BI dashboards, reports, and presentations., • Provide guidance and support to business stakeholders and users to aid the delivery of project and change lifecycles., • Support the wider project and change delivery team, including business case development, planning, workshops, reporting, RAID and action logs. M, • aintain effective controls to mitigate risk and ensure compliance with required processes and procedures, including Treating Clients Fairly, and report any failings to line management or the Risk department., • Champion a culture of data literacy and continuous improvement within the business. Foster a data led ethos across all business areas. REQUIRED QUALIFICATIONS, KNOWLEDGE & SKILLS • Bachelor’s degree in business, Information Systems, Data Science, or a related field (or equivalent experience)., • Relevant certifications (e.g., IIBA CBAP, BCS Business Analysis, or data analytics qualifications) are advantageous., • Proven experience with the Microsoft Fabric stack (SQL, Power BI, Azure, PowerApps, Dynamics) with a focus on data or analytics projects., • Experience of Oracle systems and data structures is desirable, • Demonstrated track record of delivering data-driven solutions to business challenges., • Experience working with cross-functional teams in a fast-paced environment to gather and map requirements, • Strong analytical and problem-solving skills, with the ability to interpret complex data sets., • Excellent communication and stakeholder management skills., • Proficiency in data visualisation tools and automation techniques, • Experience with data querying languages (e.g. SQL) and understanding of data structures and security models., • Knowledge of data governance, data quality, and data management best practices., • Understanding of data privacy and compliance requirements (e.g., GDPR)., • Ability to document processes, requirements, and data flows clearly and concisely., • Familiarity with Agile and/or Waterfall project methodologies., • Adaptability and willingness to learn new technologies or concepts in the data domain. PERSONAL ATTRIBUTES • Curious and proactive mindset, with a passion for deriving insights from data., • Strong attention to detail and commitment to data accuracy and integrity., • Collaborative approach and ability to work effectively with diverse teams., • Strong organisational and time management skills. About us At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. Why join us As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. To apply Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.

Lovely established independent Travel Agency based in Edinburgh are seeking a Travel Agent to join their friendly team. As a Travel Consultant here, you will sell a wide variety of holidays quoting from a range of Tour Operators, so this is a bit different from your standard high street Travel Agents. If you have a background in retail travel, are passionate and knowledgeable about worldwide destinations. Mon-Fri 0900-1730 and no weekends! Starting salary is dependent on experience, but in the region of £24k pa - £28k pa and there are additional discounts and bonus! JOB DESCRIPTION: Valuing the customer experience and building a rapport with them whether in store, on the phone or via email, you will ensure exceptional service through the whole of the booking process through to travel Taking enquiries and quoting on a wide variety of itineraries to fulfil your clients aspirations No two days the same enquiries vary from packages, to cruise, to long-haul, to city breaks, to luxury, to multi-centre, escorted tours and solo holidays.what ever the customer requires! Making suggestions to enhance the booking and their holiday experience of the customer You will use your good all-round destination knowledge You will have the opportunity to sell different Tour Operators, making this a varied role that allows choice for your clients (and for you when creating their dream!) You will use your personality and sales skills to ensure that you get the bookings over the line, and strive for repeat business Monday to Friday 9am to 5:30pm! No weekends! EXPERIENCE REQUIRED: We are seeking you, if you have previous experience as a Travel Advisor, within a retail travel environment, whether it be historically and you are keen to get back into travel, or currently and you're keen for a change! THE PACKAGE: Salary is dependent on experience but is competitive within the retail travel industry and in the region of £24k pa - £28k pa, plus incentives, discounts and company bonus. INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

ROLE OVERVIEW We are currently looking for a Chief Commercial Officer (CCO) to join an innovative deep-tech organisation based in Edinburgh. Our client combines AI, data science and advanced sensing technologies to transform how biological and environmental risks are identified and managed. This is a pivotal executive role responsible for leading the company’s global commercial strategy across both its Product and Services divisions, with a primary emphasis on driving the growth and success of its innovative product portfolio. It's an exciting opportunity for an experienced commercial leader to shape and scale a scientifically credible and high-growth business. As CCO, you will play a critical role in aligning product innovation with market needs, driving revenue growth, and positioning the organisation as a market leader across public health, agriculture, and commercial sectors. As Chief Commercial Officer, you will have full responsibility for defining and executing the commercial strategy, overseeing revenue generation, and ensuring operational alignment across sales, marketing, product management, and service delivery functions. You will work closely with the executive team to deliver long-term value and impact. KEY DUTIES AND RESPONSIBILITIES Your duties as the Chief Commercial Officer will be varied; however, the key responsibilities are as follows: • Define and lead the global commercial strategy across both Product and Services divisions, with a strong focus on scaling product-led revenue streams., • Drive business growth by expanding market share, launching new products, and developing scalable commercial models across multiple sectors., • Take full ownership of commercial performance, including revenue growth, pipeline development, pricing strategy, and market expansion., • Lead and integrate cross-functional teams across sales, marketing, product management, and services to ensure alignment and execution of strategic objectives., • Work closely with R&D and technical teams to ensure product offerings are market-driven, competitive, and deliver clear customer value., • Build and maintain strong customer and partner relationships, leading high-level commercial negotiations and strategic partnerships., • Identify and enter new markets and geographies, positioning the organisation as a leader in science-led, data-driven solutions., • Develop and implement go-to-market strategies that effectively communicate the value of both products and services. ROLE REQUIREMENTS To be successful in your application to this exciting role as Chief Commercial Officer, we are looking to identify the following on your profile and past history: • A degree or higher-level qualification in a relevant field (e.g., Biological Sciences, Environmental Sciences, Chemistry, or related discipline), combined with significant commercial leadership experience., • A proven track record of leading commercial functions within product-led or product-and-service organisations, with demonstrable success in scaling revenue and market presence., • Experience operating at a senior level within complex, technical, or regulated environments, ideally within science-led, data-driven, or R&D-focused organisations., • Strong experience in developing and executing go-to-market strategies, product commercialisation, and building high-performing commercial teams., • Demonstrated ability to operate at executive level, influencing business strategy and delivering measurable commercial outcomes. WHAT’S IN IT FOR YOU? Joining our client as Chief Commercial Officer offers the opportunity to play a central role in shaping the commercial future of a high-growth, innovation-driven organisation. You will have significant influence over strategy, work alongside a dynamic leadership team, and drive the success of cutting-edge products and services that deliver real-world impact. Key Words: Leadership / Commercial Strategy / Product Commercialisation / Revenue Growth / Go-to-Market / P&L / Partnerships / Market Expansion / Innovation / Life Sciences "Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career".

About the role Known internally as a Customer Resolution Case Owner, you’ll handle complex customer complaints end-to-end, ensuring fair, timely and high-quality outcomes across multiple channels, including senior escalations (e.g. CEO office, regulators, MPs). Key responsibilities: • Own complaints from initial contact through to resolution, • Conduct thorough investigations and root cause analysis, • Decide appropriate outcomes and redress in line with policy, • Manage your caseload effectively to reduce backlogs and aged cases, • Collaborate with internal teams and stakeholders to gather insights and challenge constructively, • Identify trends and share insights to drive continuous improvement, • Ensure compliance with regulatory requirements, policies and SLAs, • Maintain accurate records and clear audit trails, • Support team development through peer reviews or deputising where needed About you You’re an experienced complaints professional who can confidently manage complex cases and deliver fair, balanced outcomes. You’ll bring: • Strong written and verbal communication skills, • Confidence handling sensitive or challenging conversations, • Excellent organisation and ability to manage a varied caseload, • Strong analytical and decision-making skills, • Ability to justify outcomes, including financial redress decisions, • A proactive, ownership mindset with the ability to work independently, • A collaborative approach and ability to build relationships across teams, • Openness to feedback and a focus on continuous improvement, • High levels of integrity, fairness and attention to detail Desirable: • Experience in a regulated environment (e.g. utilities), • Understanding of complaints handling best practice Above all, you’re motivated to deliver the right outcomes for customers and improve their overall experience. What’s in it for you? You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. • Salary of £30,000 plus bonus up to 20%, • Attractive pension plan, • 31 days annual leave and six bank holidays, • Monday to Friday based in our office within Edinburgh Park., • Subsidised staff restaurant and free gym membership, • Employee discounts Why we’re the right fit We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is 30 June 2026. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

Helpdesk Team Leader – Job Description – Edinburgh Confero Recruitment Group is proud to be exclusively partnering with a Facilities Services Provider to recruit a Helpdesk Team Leade r The client is a Scotland-based facilities management provider delivering maintenance services across multiple sectors, with a strong focus on quality, accountability and professional standard s.Due to continued portfolio growth, we are seeking an experienced Service Desk Team Leader to support daily Service Desk operations. The role is responsible for ensuring high-quality service delivery while leading and developing a high-performing administration team within a growing facilities management busines s. Role Summ aryReporting to the Service Desk Manager, you will oversee daily Service Desk operations, ensuring reactive and planned maintenance works are delivered efficiently and in line with contractual service level agreements. You will lead Service Administrators and act as a key liaison between clients, engineers, subcontractors and operational tea ms. Working Hours / Of • fer:Monday to Thursday: 08:00 to 1, • 6:30Friday: 08:00 to 1, • 4:00Company pension sch, • eme.Employee Assistance Progra, • mme.Ongoing training and developm, • ent.Career progression opportunit, • ies.4.5-day working w eek. Key Responsibil • itiesSupport maintenance delivery, monitor performance and coordinate engin, • eers.Lead Service Desk team, support training and drive improvem, • ents.Handle customer escalations and maintain strong relations, • hips.Manage CAFM work orders, records and KPI repor, • ting.Essential Require, • mentsExperience in Service Desk, Helpdesk or maintenance environ, • ment.Team leadership experi, • ence.Strong organisation, communication and IT sk, • ills.Ability to manage workload and solve problems proacti vely.

• Regional Operations Manager, • 40 Hours per week, • Competitive Salary, • 10% Bonus plus £1,300 flexible benefits fund Job Introduction Heritage Portfolio are looking for a dynamic leader to join their team, based in Edinburgh and working across the east of Scotland. You’ll manage a team of talented individuals and be responsible for a venue cluster that includes events, fine dining and cafes. At the heart of our operations is our commitment to service and our customers, creating a dining environment that enhances the experience of the venue you’re visiting, be it gallery, museum, castle or garden. We’re looking for someone who shares that passion for food and beverage and a commitment to service excellence. As a company that’s foundations are the talented people we employ, you’ll be experienced in managing large teams in a hospitality environment, nurturing, developing and supporting their growth. We build trust with our clients and our relationships are based on longstanding partnerships which you will be responsible for managing, identifying opportunities to grow together and deliver commercial success. If this sounds like you, we invite you to apply for a fulfilling career with Heritage Portfolio. What you'll do: • Leading and developing high-performing management teams, • Driving operational excellence across multiple sites, • Managing and growing key client relationships, • Delivering strong commercial performance and P&L accountability, • Identifying opportunities for business growth and contract retention, • Maintaining exceptional standards in food, service, health & safety and customer experience What you bring: • Minimum of 5 years’ experience managing a team in the hospitality industry, • Strong commercial background with responsibility for managing multisite P&L, • A passionate interest in the catering industry – knowledge of current trends and interest in the hospitality world, • Demonstrable experience in a high-volume hospitality and retail catering environment, • A competent communicator and ability to present to colleagues, peers and clients, • Evidence of being organised and possess excellent planning skills, • Ability to competently use Microsoft Word, Excel , Power point and Email, • Proven record of managing a team encompassing operations, culinary, coordination and finance, • Ability to motivate a team of mixed abilities and personalities, • Experience and understanding of event costings and design of events, • Experience in assisting to create a sales and marketing plan Why work for us? Here, you’ll have the freedom to excel on your terms, making meaningful contributions that resonate with your passions and professional goals. Join us and become part of something larger, where purpose drives your work, and your growth is supported every step of the way. We’re creators of exceptional experiences and passionate about great food. Just like our experiences, our people are one of a kind. Bring your personality, unique background, and enthusiasm for delighting others. In return, we’ll provide everything you need to succeed at Sodexo Live! we’re more than a team, we’re a community. Join us and be part of something extraordinary. We are proud to be a Disability Confident Leader employer, dedicated to challenging perceptions of disability and creating opportunities for disabled individuals to achieve their aspirations. As part of this commitment, we offer a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria for the role. Sodexo Live! where exceptional service meets unforgettable experiences!

PROJECT MANAGER (EAST) CENTRAL SCOTLAND, PERMANENT JOB EXCELLENT SALARY AND BENEFITS PACKAGE INCLUDING COMPANY VEHICLE / VAN Headquartered in Dunfermline and with multiple locations throughout Scotland, GRW Talent’s client is amongst the UK’s largest home improvement companies with a highly recognisable and established brand that is synonymous with quality. Due to continuous sales growth in both their domestic and commercial customer bases, they now need to make the key hire of a Project Manager. Rated Excellent on Trust Pilot with over 5000 reviews and voted the best company in the UK in their sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything they do. They are looking for an experienced and dedicated Project Manager to become part of a rapidly growing social housing installations team. As Project Manager, you will be responsible for ensuring that all operations run smoothly, efficiently, and safely. This role requires strong leadership skills, excellent time management, and a thorough understanding of site management practices. The ideal candidate will be proactive in problem-solving and committed to maintaining high standards of quality and safety. You will be responsible for: • Planning and managing labour, material and costs to ensure projects are carried out safely, on time and to the highest standard., • Conducting quality and safety audits in accordance with our management system., • Managing improvements in health and safety., • Maintain accurate records of site activities, including daily logs, incident reports, and progress updates., • Address any issues or delays promptly to minimise disruptions to the project timeline, • Providing ongoing training to ensure all installations are carried out to our unique fitting details., • Coaching and mentoring colleagues to support their continuous development., • Liaising with supply chain to consistently improve quality and logistics systems to maximise output and productivity. We are looking for a Project Manager who comes with natural people management skills. This could be someone coming from an operational management, commercial management or people management role within the construction or building industry who has the ability to adapt. We will also consider individuals who may have worked directly within the social housing market and have experience in leading teams. It is preferred but not essential for candidates to be educated to degree standard, preferably in a construction or engineering discipline. Joinery / shopfitting experience would be useful. Health and safety certification is required. Please note due to the high volume of locations of customer sites having a focus more East or West within the central belt may be possible in this role. This is a unique opportunity to join one of Scotland’s leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence and uncompromising safety standards. Candidates can expect superb job security, ongoing training and career development. Your excellent base salary is supplemented by a solid company pension, private healthcare, company vehicle or van and fuel card and 31 days holiday per year. To apply to this role please contact our recruitment partner Katie Hydes at GRW Talent or apply via LinkedIn.

Job Title: Residential Sales Advisor (B2C)\n\nLocation: Edinburgh & Glasgow - multiple opportunities available\n Salary: £28,000 base plus achievable On Target Commission c£28,000 + monthly travel allowance\n Working Hours: Monday-Friday, 10:30am-7pm (field-based)\n\nJoin Hyperoptic - Help Connect the UK\n\nWe're on an exciting journey at Hyperoptic! As part of our growth plans, we're expanding our full fibre network to reach over 1 million more homes across the UK using the Openreach network.\n\nWe're now looking for confident, motivated people in Edinburgh and Glasgow to join our team as Residential Sales Advisors.\n\nAbout the Role\n\nThis is a people-focused, field-based sales role where no two days are the same. You'll be the face of Hyperoptic within residential communities-meeting customers, building relationships, and helping them discover the benefits of ultra-fast broadband.\n\nYou'll spend your time in buildings where Hyperoptic is available, speaking directly with residents, answering questions, and helping them get set up with our services.\n\nWhat You'll Be Doing\n\nEngaging with residents face-to-face to promote Hyperoptic services\nVisiting buildings daily and planning your schedule effectively\nDelivering marketing materials and attending resident events\nExplaining our products clearly and tailoring your approach to customer needs\nBuilding rapport and creating positive customer experiences\nGathering valuable feedback to help improve our service\nWorking towards achievable sales targets (full training and support provided)\n\nWhat We're Looking For\n\nA full UK driving licence and access to your own vehicle\nPrevious experience in sales or customer-facing roles\nConfidence in speaking to people and building relationships\nA proactive, motivated mindset with a passion for hitting targets\nAbility to understand customer needs and adapt your approach\nSomeone who enjoys working independently and out in the field\n\nWhy Join Hyperoptic?\n\nAt Hyperoptic, we're passionate about delivering the best broadband experience-and creating a great place to work for our people.\n\n🏆 Awards & Recognition:\n\nBroadband Provider of the Year 2023 (Uswitch)\nFair Terms Gold Award 2023\nGreat Place to Work Certified\nUK's Best Workplaces for Wellbeing\n\nWhat You'll Get\n\nCompetitive base salary + uncapped commission\n25 days holiday (increasing to 35 days with service)\nExtra days off for life's big moments (birthday, moving home, etc.)\nPrivate medical insurance (AXA)\nLife assurance (4x salary)\nPension with matched contributions (up to 4%)\nRetail discounts across hundreds of brands\nFree Hyperoptic broadband (where available)\nEnhanced parental pay\nOpportunities to give back through our partnership with The King's Trust\n\nOur Commitment to You\n\nWe believe in equal opportunities and welcome applicants from all backgrounds. Inclusivity is at the heart of everything we do.\n\nWhat Happens Next?\n\nSubmit your application\nWe'll review it carefully\nYou'll hear back from us-whatever the outcomeIf you'd like to learn more, feel free to reach out to Emma Mantle, who will be happy to help

Help Us Shape the Future of the Commonwealth Games – Glasgow 2026! The journey to Glasgow 2026 starts now – and we want YOU to be part of it! Get ready for a brilliant new era for the Commonwealth Games, blending world-class sport with a sustainable, future-focused vision. In under 50 days, Glasgow will transform into a global hub for sport and culture, welcoming 3,000 athletes from 74 nations and territories across 11 days of unforgettable action, fuelled by the city's unstoppable energy and passion. Glasgow 2026 is set to revolutionise the Games with a bold experience that reflects the city's resilience and innovation. This is more than just an event; it's a movement – a celebration of unity, equality and sporting excellence. A movement that will not only deliver a world-class sporting experience but will also create a lasting legacy, maximising social and economic benefits for the city and the Commonwealth. Don't miss your chance to be part of something historic! If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, then Glasgow 2026 wants you. The Role We have an exciting opportunity for a Games Family Service Centre Deputy Manager to join the Protocol team and play a key role in delivering a welcoming and professional experience for the Games Family throughout Glasgow 2026. Based within the Games Family Hotel, you'll help provide support to senior delegates from Commonwealth Games Associations, International Federations, Commonwealth Sport, international dignitaries and senior leaders from across the Games. Acting as one of the central points of contact for this important client group, you'll help ensure questions are answered quickly, issues are resolved effectively and visitors receive a consistently high standard of service throughout their stay. Working closely with colleagues across the Organising Company and Commonwealth Sport, you'll help coordinate information, services and support that contribute to a seamless Games experience. Collaboration will be at the heart of the role as you support the Games Family Service Centre Manager in leading a team of staff, volunteers and Commonwealth Sport colleagues. Operating within a dynamic environment and across extended operating hours, you'll help maintain high service standards, motivate the team and ensure guests receive a warm and memorable welcome to Glasgow and Scotland. Job Summary Joining Glasgow 2026 as a Games Family Service Centre Deputy Manager offers the opportunity to play a central role in supporting some of the Games' most important stakeholders. Strong communication, leadership and customer service skills will be essential as you help coordinate the day-to-day operation of the Games Family Service Centre. Day-to-day responsibilities will include responding to enquiries, providing information about Glasgow and Games services, supporting reception events and transport activity, and coordinating with functional areas across the Organising Company to resolve issues as they arise. A proactive and adaptable approach will be important, particularly when balancing competing priorities and responding to changing operational requirements. Success in this role will come from your ability to build strong relationships, lead by example and remain calm under pressure. Most importantly, you'll help create a positive and memorable experience for Games Family members, ensuring they receive exceptional service throughout their time at Glasgow 2026. Key Skills and Experience We're looking for someone with excellent customer service and communication skills, combined with experience engaging confidently with senior leaders, dignitaries and stakeholders from a wide range of cultural and professional backgrounds. Previous experience within hospitality, events, guest services, customer operations or major event environments would be highly beneficial. Strong problem-solving abilities will be essential, alongside the capability to prioritise issues effectively and identify solutions within a fast-moving operational environment. Experience leading teams, supporting volunteers and maintaining high standards of service delivery will help you succeed in this role. A flexible and adaptable approach will be important, particularly when responding to changing priorities and operational demands. Excellent team-working skills, a willingness to learn quickly and the ability to build effective relationships across multiple functional areas will also be key. Previous experience working on a major sporting event and local knowledge of Glasgow would be advantageous. Why Glasgow 2026? Joining the Glasgow 2026 team means being part of something extraordinary. As we embark on this exciting journey, we're not just planning an event – we're creating a new legacy for Glasgow and the Commonwealth. This is an opportunity to shape the future of major sporting events, bringing the world together for 11 days of unforgettable competition and culture. We're looking for passionate, organised and driven people who are excited to roll up their sleeves and be part of an inclusive, forward-thinking and sustainable Games. This is your chance to help set the new standard for global events while contributing to the city's rich sporting legacy. Salary: Starting salary is from £36,050. Salary offered will be based on demonstrated skills and experience related to this role. How to Apply If you're ready to be part of something historic, we want to hear from you! For more information about the role and a detailed job description, visit our website. To apply, send your CV along with a 250-word summary (or video/voice note) of why you want to be part of our team. At Glasgow 2026, we are committed to creating a diverse and inclusive workforce. We welcome applications from all backgrounds and are proud to be a Disability Confident Committed employer. If you need assistance with your application, our Recruitment Team is here to support you with any reasonable adjustments. Please note that candidates must have the legal right to work in the UK, which we request is confirmed as part of the application process. This is a mandatory requirement for consideration of the role. The closing date is 18th June 2026.

JOB PURPOSE The Senior Product Owner for Mortgages & Regulated Lending is responsible for the strategic ownership, development, governance and continuous improvement of the Bank’s mortgage and regulated lending propositions, including regulated lending products and associate client journeys. The role ensures products and services deliver strong client outcomes, regulatory compliance, operational efficiency and sustainable commercial performance across the full product design lifecycle. Operating within a regulated banking environment, the role ensures adherence to all applicable regulatory obligations, including MCOB, Consumer Duty affordability and vulnerability expectations, training and competence (T&C) requirements, financial crime obligations, complaints handling standards and conduct risk frameworks. Working cross-functionally, the Senior Product Owner translates strategic goals into clear product roadmaps, process enhancements, and scalable lending capabilities aligned to the Bank’s growth objectives. KEY RESPONSIBILITIES • Own the strategic roadmap for mortgage and regulated lending products and associated client journeys., • Lead the design enhancement and optimisation of lending propositions, processes and digital capabilities., • Ensure products and lending journeys deliver fair value, good client outcomes and appropriate client support throughout the lifecycle., • Drive delivery of regulatory, operational and strategic change initiatives through agile and governance frameworks., • Oversee product governance activities including new product approvals, product reviews, pricing changes, policy alignment and product withdrawal considerations., • Monitor product performance through MI, customer insight, arrears trends, complaints data, conduct indicators, operational metrics, and commercial performance measures., • Partner with Credit Risk and underwriting to ensure alignment between risk appetite, lending policy, operational execution and customer experience., • Support optimisation of onboarding, affordability assessment, servicing, retention, and collections processes to improve efficiency and client outcomes., • Ensure operational processes and supporting systems remain robust, scalable, resilient and compliant with regulatory expectations., • Manage relationships with third party providers, intermediaries, valuation partners, legal suppliers and technology vendors supporting the lending proposition., • Support the Bank’s technology and digital agenda through automation, workflow optimisation, and improved client self service capability., • Maintain oversight of Training and Competence (T&C) arrangements relevant to regulated lending activities, ensuring colleagues operating within mortgage and lending journeys maintain appropriate accreditation and regulatory competence., • Work in partnership with Compliance, Risk and operational leadership teams to effectively support T&C frameworks, quality assurance activity, coaching outcomes and continuous improvement initiatives., • Monitor conduct, client outcomes, quality assurance findings, complaints trends and regulatory developments to identify training needs and drive enhancements to colleague capability and client experience., • Act as a senior subject matter expert for mortgage and regulated lending products across regulatory, operational, conduct, customer and competency dimensions. REQUIRED QUALIFICATIONS, KNOWLEDGE & SKILLS • Requires strong commercial awareness, regulatory understanding, and stakeholder management capability., • Experience operating within regulated lending environments is essential., • Ability to balance client outcomes, risk management, and operational effectiveness., • Ensures colleague competence while supporting delivery across teams., • Aligns delivery with strategic growth objectives., • Influences and collaborates effectively across multidisciplinary teams. About us At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. Why join us As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. To apply Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.

Join Our Team as a Contact Centre (Nights) \n\nAre you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you.\n\nContract Details\n\nLocation: 100 percent office based in Sighthill North, Edinburgh\n Pay Rate: £15.81 per hour, with additional payment for unsociable hours\n Contract Length: Until end of December 2026\n Shift Type: Rotating days and nights, 12 hour shifts\n\nShift Pattern\n\nFull flexibility required, including weekends and bank holidays\n Blocks of day shifts followed by night shifts, with 4 to 5 rest days between rotations\n 10 hours paid and 2 hours unpaid breaks per shift\n\nAbout the Role\n\nIn this desk based, control room environment, you will be responsible for managing a high volume of live incidents, alarms, and enquiries, primarily via telephone.This is a telephony heavy role, where clear, professional, and empathetic communication is critical. You will be expected to handle a wide range of calls confidently, ensuring accurate information is gathered, issues are understood, and appropriate actions are taken.You will be working at pace, often handling repetitive and time sensitive incidents, while maintaining a high standard of accuracy and professionalism.This is not a physical security or guarding role. All work is completed within a structured control room environment.\n\nKey Responsibilities\n\nReceive and manage enquiries via telephone, email, and IT ticketing systems\nHandle high volume inbound and outbound calls with clarity and professionalism\nCommunicate effectively with colleagues, contractors, and emergency services\nMonitor and respond to physical security alarms and incidents\nManage incidents from start to finish, following approved systems and playbooks\nAccurately record all details and actions taken during each interaction\nMaintain high standards of communication in all written and verbal interactions\nContribute to continuous improvement and quality assurance activities\n\nWho We Are Looking For\n\nEssential Skills\n\nStrong customer service or call centre background\nProven experience handling high volume telephone calls\nExcellent verbal and written communication skills, with the ability to communicate clearly, professionally, and empathetically\nAbility to remain calm and focused under pressure\nStrong attention to detail and accuracy\nGood IT skills and ability to work across multiple systems\nComfortable following structured processes and procedures\nSelf motivated and able to work independently, especially during night shifts\n\nDesirable Experience\n\nExperience in security operations, alarm monitoring, or incident handling\nFamiliarity with IT ticketing systems such as ServiceNow\nExperience in regulated or time critical environments\n\nIdeal Candidate Profile\n\nStrong and confident communicator with a clear and professional manner\nAble to articulate information clearly both verbally and in writing\nCalm, composed, and resilient under pressure\nHighly organised and detail focused\nComfortable working in a phone heavy, repetitive environment\nAble to build rapport quickly and handle sensitive situations with empathy\nAble to work independently and maintain performance during night shifts\n\nTraining and Support\n\nYou will receive a structured 6 week training programme, including classroom learning, on the job coaching, and support from experienced operators.\n Ongoing support is available, including during nights and weekends.\n\nPerformance Measurement\n\nPerformance is measured against:\nSLA adherence\nAccuracy of incident handling\nQuality and clarity of communication\nAbility to work effectively in a high volume environment\n\nWhy Join Us\n\nIf you are confident communicating in a fast paced, phone based environment and want to be part of a critical operations team, apply now.\nIf you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nWe use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team.\n\nIf you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Regional Sales Executive\n\nCentral Scotland (Regional territory dependant on location)\n\nLooking for a new professional challenge, working in a high demand industry with a leading household brand, CR Smith?\n\nOur salesforce is rated 9.5/10 by our most recent 2000 customers - do you have the drive, determination and ability to join our growing team?\n\nUnrivalled focus on product excellence and customer experience is at the heart of everything we do, rated Excellent on Trust Pilot with over 5500 reviews we have also recently been voted the best company in the UK in our sector by consumer champion Which\n\nAs we continue to provide the very best energy efficient products in our market, we also deliver industry leading sales & technical training to our regional sales team whilst investing in our people so that you can genuinely drive your personal career development - and our business, whilst achieving financial stability.\n\nWhat we offer –\n\n Salary - £26,400 OTE £50,000 - £70,000 + uncapped ( top performers earning significantly more)\n\n Company Car & mileage allowance\n\n Monthly company sales incentives and awards including trips, cash prizes, meals for 2, Shopping Vouchers amongst others\n\n Team hospitality & team building days\n\n Elite club and elite club plus membership for consistent target achievers - extra financial monthly incentives and awards\n\n Latest in sales aids and marketing kit including iPad\n\n Fully certified sales & masterclass product training ( industry leading 4 weeks training programme & continued mentoring/support)\n\n Flexible working hours to suit both individual and business needs\n\n Fully pre-qualified appointments provided & arranged\n\n Opportunity to self-generate through exhibition stands, sales complex and previous customers\n\n Full out of hours support and internal resources – Sales bases in Dunfermline, Aberdeen & Bellshill with expectation to attend daily sales meetings/refresher training courses\n\n Excellent career opportunities and mentoring schemes across the business\n\nCR Smith is Scotland’s number one home improvement specialist and with over 50 years’ experience, it is an established and well-trusted household brand.\n\nWe provide state of the art, thermal efficient products which are in higher demand than ever before. Every home owner invests in their properties throughout the years, and with energy costs being at a record high, the simplest way to reduce those costs is to upgrade your windows and doors. Our beautiful Lorimer range is fully bespoke and designed by our customers and designers in the comfort of their own homes.\n\nThis is a truly unique opportunity to be involved in a buoyant market where you can project manage the full sales cycle and have the autonomy to earn significantly in the process.\n\nTo meet with these current levels of demand, we are looking for sales professionals who-\n\n· Demonstrate a proven track record in sales and have a real desire to succeed – We will consider any B2B/B2C/Retail/Customer service background as long as you have the ability to close business.\n\n· Ambitious candidates who want to be rewarded significantly for hitting and overachieving their targets and will thrive off the continuous coaching, training & career development we offer to ensure your on-going development.\n\n· Offer customers the most advanced energy efficient products on the market with the very best guarantees and outstanding finance options (industry leading finance options currently at 3.9% APR and nothing to pay for 12 months) Plus various additional monthly offers available.\n\n· The ideal candidate will be highly motivated and flexible with an entrepreneurial flair, the determination to build their own business and go the extra mile whilst representing a leading national brand\n\n· Full UK Drivers Licence with a minimum of 1 years driving experience\n\nWith the nation now investing more than ever in to their properties, this is the perfect time to join the number one home improvement specialist in the UK, where results and success are rewarded significantly and where you can really build your own business whilst providing customers with the difference.\n\nPlease note, as part of the onboarding process the successful candidate must provide valid Right to Work documents, two positive references and complete a criminal background questionnaire

About us The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved. Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature. How you you’ll contribute to our mission We are currently looking for an Animal Keeper. With direction from your Team Leader and Senior Keeper, you will perform all assigned duties to ensure the smooth running of the allocated animal section/project, aiming to optimise the quality of animal welfare and to deliver or support delivery of an innovative and creative programme of live animal interactive activities to engage and excite visitors in support of RZSS’ vision and mission. Some of the things you’ll do: • Help to ensure animal welfare, husbandry and management is of the highest standard, taking into account relevant legislation and best practice animal management., • Follows animal working procedures., • Contribute to enclosure design, maintenance, enrichment and enclosure furnishing to ensure it meets all the needs of the animal and is presentable to the public, e.g. positive visitor engagement and suggest ideas for development to team manager., • Engage with and support visitors, ensuring your message is consistent with team objectives and in line with RZSS’ mission and vision whilst providing first-class customer care and service, e.g. answering visitor queries and undertaking public talks, tours and Keeper for a Day experiences., • Collate and record detailed and accurate animal records via daily record sheets, directly onto ZIMS or using other relevant recording methods in relation to the good management of the animal collection to ensure accurate data preservation (e.g. weights, behaviours, health, births, deaths, training, enrichment and treatments)., • Support delivery of all aspects of an agreed range of the Animal Engagement and Interaction Programme, e.g. Keeper experience, animal shows and encounters, daily talks and events, and contribute to its further development., • Work with departments across RZSS, as appropriate to your level of responsibility, to ensure you and the team are informed of any potential impacts to animal welfare or visitor experience, e.g., P&E department regarding maintenance activity, • When required work with colleagues to train the animals to cooperate in their own care and where appropriate to have them display natural behaviours to engage our visitors with our mission and vision What we're looking for: • Good level of education at standard grade or equivalent qualifications (including English, Mathematics and Sciences), • Competent in Microsoft Office (Word, Excel, Outlook), • First-class customer service, e.g. interpersonal skills and ability to engage with the public, • Can demonstrate an interest in animals with some practical experience in a zoo or animal-related environment, • Willingness to undertake further professional development meeting the requirements of the European Professional Zookeepers Qualification Framework (zookeepers.eu/framework/) What you’ll get in return • Starting pro-rated salary of £9,922 (offer based on experience) with future salary progression up to £10,344 per annum, • 15 hour working week (may require some weekend working), • 34 days annual leave (pro rata), • Discount in both retail/catering, • Access to a healthcare plan, • Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice, • Employer contributory pension scheme, • You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK. If this role excites you and aligns with your career aspirations, click APPLY now. This role is subject to standard pre-employment checks, including the candidate's right to work in the UK and PVG Check. Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications, as soon as possible. The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

Network Field Engineer - Wi-Fi Upgrade and refresh Project 12 month contract 450pd Outside IR35 Please note, candidates must be Scotland based • Ability to work in partnership with IT colleagues, contract companies and operational colleagues attending multiple sites all over Scotland working nights and if required weekends with partners., • Good working knowledge of how Cisco Switches, wireless systems and access points are presented to customer premises., • The ability to identify the equipment installed on customer premises that relates to Wi-Fi delivery and presentation, often in busy and congested sites of various sizes., • Understanding of underlying services that may utilise Wi-Fi., • The ability to trace cabling from comms rooms and cabinets to AP socket, with the assistance of contract company support where appropriate., • Good working knowledge of best practice approaches to stock management, building AP configs, testing and documenting for live service deployment., • Maintaining accurate records in relation to the identification of existing AP units and install of new AP units generating new heat maps, • Work with installation contractors to survey, document installs, log issues/snags ultimately signing off their work after observation of the installs, reporting back to key project personnel when required. To From Record Yes No Always use these settings To From Record Yes No Always use these settings

Development Sales Manager (Sales Advisor) Scotland East region, Edinburgh, EH12 9DH Competitive salary + attractive benefits At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. We are looking to recruit a Development Sales Manager’s (Sales Advisor) to join our fantastic Scotland East region. The role will see you take responsibility for and manage the development sales function and be the primary Miller Homes contact for potential and existing customers. Having responsibility for securing the sale of homes and managing the customer journey in accordance with company standards, procedures and targets. RESPONSIBILITIES: • To manage and control the Development sales function from pre-start to post completion, • Meet prospective customers and maintain primary point of contact throughout customer journey, • Manage the requirements and expectations of customers throughout the house buying process,, • Take responsibility for the development’s presentation and ensure it reflects a strong sales message and the highest of standards REQUIREMENTS: • Experience of high-performance in a Sales role, ideally with a housebuilder, but strong sales people from other backgrounds will be considered, • A presentable, customer-facing professional with experience of dealing with customers and providing an exceptional standard of customer service, • Experienced in problem solving and the ability to analyse/report on issues that could affect the development, • Able to rapidly assimilate and assess situations and issues, offering solutions with maximum results WHAT WE OFFER: • Competitive basic salary, • 26 days annual leave + public holidays + your birthday off, • Excellent commission structure, • Company contribute 6.5% to your pension, plus other benefits

Property Manager – Edinburgh Salary Guide: £30,000 - £32,000 Fab Job / Great Property Company / Team Support You love working with People & Property. You thrive in a fast paced environment. You have a great work ethic and enjoy offering a first class customer experience.... This could be the move you have been waiting for. A strong working background of all aspects of Property Management is key. Due to on-going growth our client is looking to secure a PM who comes with at least two years property management experience, ARLA or similar qualified and is used to dealing with all aspects of looking after a dedicated portfolio of properties on a day to day basis. The successful applicant will bring their exceptional level of customer care to the role offering all landlords and tenants a ‘one point of contact’ service. Our client is keen to meet with potential candidates who can essentially ‘hit the ground running’ and thrive as part of this professional and customer focused team. If you want to be part of a well respected ‘Brand’ this may be the opportunity for you? Must Haves Full, clean driving licence ARLA or similar qualified (or working towards qualifications) First class customer care/service Strong IT Skill-set Excellent Organisational & Admin Skills Positive work ethic Friendly and approachable Team Player At least two years' traditional Property Management experience A genuine interest in People & Property Previous management of a residential property portfolio under a portfolio management structure is desirable. · Detailed knowledge of the PRS. · Detailed knowledge of the PRT legislation · Detailed knowledge of Edinburgh Letting Market. · Proficient in the use of IT systems including MS Word, Excel & Outlook. · Experienced in the management of client relationships. · Experience of conflict resolution and negotiation. · Customer focused · Accountability · Target driven · Multi-tasking · Effective under pressure · Working collaboratively · Effective communicator · Business Acumen Positive work ethic Team player Works well under pressure Great working conditions together with lots of scope for on-going development.

A leading integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of their people and investment in technology, they promote and deliver sustainable waste management solutions. They are currently seeking a full-time Class 2 driver for their Bin Collection operation, supplied on a permanent basis through Workforce International UK.\n\nMain Duties & Responsibilities\n\n Safe and efficient Bin Lorry operations\n\n Carry out and record thorough daily vehicle checks\n\n Provide excellent customer service to clients\n\n General housekeeping of the working area and lorry\n\n Follow all site health and safety rules both on and off site\n\n Complete digital paperwork accurately using a tablet device\n\n Other duties as reasonably required by the business\n\nRequirements\n\n Valid Class 2 (Cat C) driving licence\n\n Current Driver CPC qualification\n\n Valid digital tachograph card\n\n No more than 6 points on driving licence\n\n Good communicative English\n\n Able to work effectively as part of a team\n\n Punctual, flexible and reliable approach to work\n\n Good customer service skills\n\n Basic IT skills (use of tablet for digital run completion)\n\n * Experience in waste and recycling is desirable but not essential

Location: Central Belt Scotland (Glasgow, Edinburgh, Stirling & surrounding areas)\nSalary: £24,000–£30,000 DOE + Overtime + Training + Career Progression\nFull-Time | Permanent\n\nLooking for More Than Just a Job?\n\nWant a career where you're out and about, working with the latest technology, learning new skills, and making a real difference every day?\n\nWe're looking for a Junior Fire & Security Service Engineer to join our growing team across Scotland's Central Belt. Whether you're recently qualified, have some hands-on experience, or simply have a strong interest in engineering and technology, we'll provide the training and support to help you build a successful career.\n\nThis is a great opportunity for ambitious young people who enjoy problem-solving, practical work, and technology.\n\nWhat You'll Be Doing\n\n Assisting with the servicing and maintenance of fire alarms, CCTV, access control, and intruder alarm systems.\n\n Learning from experienced engineers while gaining industry-recognised qualifications.\n\n Diagnosing faults and helping carry out repairs.\n\n Visiting a variety of customer sites, from offices and schools to retail and industrial premises.\n\n Using tablets and mobile technology to complete job reports.\n\n Providing excellent customer service and representing the company professionally.\n\n Working safely and following industry standards at all times.\n\nWhat We're Looking For\n\n A positive attitude and willingness to learn.\n\n Interest in technology, electronics, engineering, or hands-on trades.\n\n Good communication and people skills.\n\n Reliable, motivated, and keen to develop professionally.\n\n Full UK driving licence (or close to obtaining one).\n\n * Previous experience in engineering, electrical work, telecoms, IT, maintenance, or a related field is beneficial but not essential.\n\nWhat You'll Get\n\n🔥 Full training and ongoing support from experienced engineers\n🚗 Company vehicle provided after successful training period\n💰 Competitive salary with regular overtime opportunities\n📈 Clear career progression into Service Engineer, Installation Engineer, or Senior Engineer roles\n🎓 Industry-recognised training and certifications\n📱 Company phone, tablet, tools, and uniform provided\n🏆 Performance incentives and development opportunities\n👥 Friendly, supportive team environment\n\nWhy This Role?\n\nThe fire and security industry is one of the UK's fastest-growing technical sectors. Skilled engineers are in high demand, and this role offers a clear pathway into a well-paid, long-term career without the need for a university degree.\n\nIf you're practical, motivated, enjoy working with technology, and want a career where no two days are the same, we'd love to hear from you.\n\nApply now and start building your engineering career with a company that invests in your future

Change your job, change your workplace, change your future...\nWe are actively building diverse teams and welcome applications from everyone\nRole: Site Service Specialist - Mail Room Operative FTC\nLocated: Edinburgh\nPackage: Competitive Salary, Pension, Benefits\nAbout Ricoh:\nRicoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.\nEverything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.\nFind out more about Ricoh Today\nWhat you will be doing\n To deliver an efficient and responsive business process service to the customer, to meet agreed SLA’s and customer satisfaction.\n Help solve operational problems quickly and efficiently to ensure the most efficient service is provided.\n Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered.\n Carry out any reasonable request from the line manager to meet the business needs and client expectations.\n To deliver the attached job profile, specific to site requirements to meet the business needs and client expectations.\n To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s.\n Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines.\n Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology.\nWe are an equal opportunities employer\nYou will ideally have\n IT literate\n Team oriented pro-active, open minded team player\n Good organisational skills with an attention to detail\n Excellent communication skills, both verbal and in writing\n Excellent customer service skills\n Ability to demonstrate commitment and flexibility at all times\n Multi-tasking skills and ability to work on a variety of items simultaneously\n Good Time Management skills\n * To be professional and presentable in uniform at all times\nWe are an equal opportunities employer\nWe are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.\nStriving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.\nTo empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.\nClick here to learn more about life at Ricoh

ABOUT US We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. THE ROLE As our Cameron Toll Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion. In your high street store, you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win! About you: • You have previous store/deputy management experience, • You have a track record of effectively leading and managing a team, • You identify yourself as a New Look brand adorer, • You have a history of delivering and exceeding KPI’s and key objectives, • Commercial acumen, • Excellent communication and interpersonal skills to engage with customers and provide exceptional service., • Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently. WHATS IN IT FOR YOU: • 40% staff discount plus friends & family discounts throughout the year, • Access to our reward platform for external discount and offers, • Private pension scheme, • Option to join our Healthcare Private Medical Scheme, • Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you, • All employees are covered by our life assurance policy from day one, • Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service., • Do your bit for the environment and save money with our Cycle2Work scheme, • We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust DIVERSITY & INCLUSION STATEMENT We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

HelpDesk Team Leader – Job Description – Edinburgh\n\nOverview\nConfero Recruitment Group is proud to be exclusively partnering with LOVAT'S GROUP to recruit a Service Desk Team Leader\n\nLOVAT'S GROUP are a leading Scotland-based facilities management provider delivering maintenance services across multiple sectors, with a strong focus on quality, accountability and professional standards.Due to continued growth in our client portfolio, we are seeking an experienced Service Desk Team Leader to support the daily operation of our Service Desk. This role is responsible for ensuring high-quality service delivery while leading and developing a high-performing administration team within a growing Facilities Management business.\n\nRole Summary\nReporting to the Service Desk Manager, you will oversee daily Service Desk operations, ensuring reactive and planned maintenance works are delivered efficiently and in line with contractual service level agreements. You will lead Service Administrators and act as a key liaison between clients, engineers, subcontractors and operational teams.\n\nWorking Hours / Offer:\n\n Monday to Thursday: 08:00 to 16:30\n\n Friday: 08:00 to 14:00\n\n Company pension scheme.\n\n Employee Assistance Programme.\n\n Ongoing training and development.\n\n Career progression opportunities.\n\n 4.5-day working week.\n\nKey Responsibilities\n\n Support maintenance delivery, monitor performance and coordinate engineers.\n\n Lead Service Desk team, support training and drive improvements.\n\n Handle customer escalations and maintain strong relationships.\n\n Manage CAFM work orders, records and KPI reporting.\n\n Essential Requirements\n\n Experience in Service Desk, Helpdesk or maintenance environment.\n\n Team leadership experience.\n\n Strong organisation, communication and IT skills.\n\n Ability to manage workload and solve problems proactively.\n\nDesirable Requirements\n\n Facilities Management or Engineering Services experience.\n\n Knowledge of CAFM systems.\n\n Understanding of maintenance and KPI reporting.\n\n Experience in mobilisation or service improvement

Fabulous Opportunity! Edinburgh – 6 month contract / £40K (pro-rata) Experienced Property Operations Professional We are looking for an experienced Residential Property Professional to join this lovely, family run Property Agency on a fixed term basis…. 6 months Our client is looking for someone who understands residential Property Management and can quickly become a trusted member of a small, very busy team. The role will initially focus on supporting day-to-day operations, including maintenance coordination, compliance administration, tenant applications, contractor management, key management, landlord and tenant communication, helping refine and improve systems and procedures. (Full clean drivers’ licence please) A genuine interest and flair for IT, AI etc… (SME experience desirable) A genuine ‘People Person’ with a passion for all things property and customer service There may be opportunities for the role to evolve depending on the future structure of the business. The successful candidate must be capable of becoming operationally independent within a relatively short period. We are particularly interested in individuals who are proactive, solutions-focused, comfortable taking ownership, and able to work with a high degree of autonomy. The ideal candidate will help create operational capacity within the business, allowing the Managing Director to focus increasingly on business development and strategic growth. Key experience sought: • Residential property management experience, ideally within Scotland, • Strong understanding of lettings legislation and compliance requirements, • Coordinating maintenance and managing contractors, • Handling tenant and landlord communication, • Processing tenant applications and references, • Managing tenancy administration and changeovers, • Ability to prioritise workload and work independently, • Excellent written and verbal communication skills Desirable experience: • SME Professional, • Fixflo, • Inventory Hive, • Check-ins and checkouts, • Property inspections, • Insurance claims, • Compliance, • Utility management, • Key management, • Marketing rental properties

With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035. Not your average role…. This post offers an exciting and fulfilling challenge. As Train Presentation Team Leader you will lead, direct, motivate and develop a team of staff who undertake cleaning activities, safely and in a cost-effective manner. Vehicle presentation roles involve carriage cleaning on ScotRail trains, so that our trains are ready for service. You will maintain safe working practices and a safe working environment, as well as optimising productivity and achieve high standards by utilising resources and equipment efficiently. Other duties include audit and report writing on team performance. You will also attend training and represent the Traincare Department at networking events. What you bring ……. • Possess a proven track record in leadership., • Ability to work on your own initiative., • Excellent communication skills., • Enthusiastic and have a detailed eye focused on safety, quality, productivity and costs., • A flexible approach is essential in order to meet the team and customer demands., • Computer literate, basic IT skills including MS Word & Excel., • Sound knowledge of vehicle presentation standards, COSHH and health and safety at work procedures is desirable., • Previous management or supervisory experience is desirable., • The ability to drive is desirable. Hours of work: 35-hour week. This post is a rotating three-shift cycle, which involves day, back and night shift, 5 days out of 7. We offer an attractive reference salary of £44,379 per annum on completion of training. The trainee salary is £40,005 per annum. Please note that due to the volume of interest received these vacancies could close prior to the published date. Selection Process Candidates short-listed will be invited to complete an online assessment and if successful be asked to attend a competency-based interview. All offers are subject to passing our pre-employment checks which include a criminal record check, medical and referencing. What we offer you ScotRail offer an excellent rewards package including • Contributory Final Salary Pension scheme, • Free and reduced rate rail travel for you and your family, where applicable., • Generous holiday allowance, • Enhanced company sick pay and family leave including maternity, paternity and adoption, • Life Insurance cover for 4 x annual salary, • Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan. Equal Opportunities ScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because diversity strengthens our organisation and enriches our workplace, we are committed to continually improving representation across our workforce. We particularly welcome applications from women, disabled people, individuals from ethnically diverse communities, LGBT+ people, and young people, who are currently under‑represented in our workforce.

Job Title: Fire & Security Service Engineer\n\nLocation: Edinburgh\n\nJob Type: Full-Time, Permanent\n\nSchedule: Monday to Friday (plus call-out rota as required)\n\nJob Purpose\n\nWe are looking for a skilled and reliable Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role, you will be responsible for delivering Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency support across a range of Fire & Security Systems. You will play a key role in ensuring compliance, safety, and system reliability across customer sites.\n\nKey Responsibilities\n\n Carry out routine PPM in line with scheduled tasks and industry standards.\n\n Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.\n\n Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.\n\n Ensure compliance with all relevant Health and Safety legislation and company procedures.\n\n Complete detailed and accurate job documentation, reports, and asset records.\n\n Coordinate with subcontractors and suppliers for specialist system support and installations.\n\n Support and liaise with clients, ensuring a high level of customer satisfaction.\n\n Take part in an on-call rota for emergency response, as required.\n\n Identify opportunities for system upgrades, replacements, or improvements.\n\n Assist other trade teams on-site when required.\n\n Work proactively to support continuous service improvement and contract growth.\n\nWorking Relationships\n\nInternal:\n\nEngineering Coordinators\n\nService Managers\n\nExternal:\n\nClients and client representatives\n\nSubcontractors, suppliers, and system manufacturers\n\nQualifications & Experience\n\nEssential:\n\n Recognised Fire & Security Apprenticeship or equivalent experience\n\n * Health & Safety training (e.g. Manual Handling, Working at Height)\n\n Strong experience in fire alarm systems with supporting certifications\n\n IP and analogue CCTV system experience\n\n Current ECS card with Chapter 8 awareness\n\n IPAF trained\n\n Minimum of GCSEs (or equivalent) in Maths and English\n\n Industry experience in service, fault finding, and maintenance of fire & security systems\n\nDesirable:\n\nCity & Guilds 2360 Part 3 or equivalent qualification\n\nExperience with IT and networking related to security systems\n\nSupervisory experience (or ambition for future progression)\n\nKey Competencies\n\n Teamwork: Works collaboratively to achieve shared goals\n\n Communication: Clear, professional, and effective with all stakeholders\n\n Planning & Organisation: Manages time, tasks, and priorities efficiently\n\n Commercial Awareness: Understands the impact of costs and efficiencies\n\n Risk Awareness: Identifies and mitigates operational risks\n\n Customer Focus: Delivers excellent service and builds positive relationships\n\n Adaptability: Responds positively to change and challenge\n\n Self-Motivation: Demonstrates initiative and a proactive approach\n\n * Drive for Excellence: Committed to continuous improvement and quality\n\nHealth & Safety\n\nAll staff are required to take reasonable care for the health and safety of themselves and others, and to comply with all company health and safety policies and procedures.\n\nDiversity, Equity & Inclusion at Dalkia\n\nAt Dalkia, we are committed to building a diverse and inclusive workforce that reflects the communities we serve. We value every individual and provide a supportive and respectful environment that promotes equality of opportunity. We welcome applications from all backgrounds, and we are proud to be an equal opportunity employer. Together, we aim to foster a workplace where everyone feels empowered to thrive and contribute their best.\n\nApply now to join a dedicated and forward-thinking engineering team focused on safety, reliability, and service excellence in fire and security systems

Impress is the No.1 chain of technology-enabled orthodontic clinics in Europe, redefining how orthodontic care is delivered through a unique combination of medical expertise, advanced technology, and fully digital patient journeys. In just a few years, we have expanded across multiple European markets, treated hundreds of thousands of patients, and built one of the fastest-growing HealthTech platforms in the region. At Impress, we are building the future of orthodontics — and we’re looking for ambitious people who want to help shape it. We're looking for our next treatment coordinator; this role would be centered in providing an excellent service to our patients. Why Join Us: • Attractive Compensation Package based on experience and expectations., • Incentive program linked to KPIs., • Permanent full-time contract, 40 hours per week., • Modern, beautifully designed clinics with high-end equipment., • Special discounts & benefits on treatments, aligners, and products., • Comprehensive training for professional growth., • Support team to help out with administrative procedures., • Dynamic, unique, and fast-paced environment with impressive career development opportunities. Responsibilities: • Be the face of IMPRESS, deliver a world-class experience for every customer., • Achieve KPIs and sales targets., • Call and follow-up with customers to drive sales., • Provide our customers with information about IMPRESS oral care products., • Keep accurate records of customer interactions and activities for improving the patient journey., • Help patients to finance their treatments., • Coordinate with the booking agents and patient care for smooth appointment planning., • Work with your team to create a positive, high-energy atmosphere. Requirements: • 2+ years experience in a successful sales position with B2C and F2F experience., • Previous experience in the dental industry will be a plus., • Energetic, well-organised and team spirited., • Numbers-driven for sales and improving conversion rates., • Passionate for customer relation maintenance., • Excellent presentational skills for treatment introduction., • Excellent verbal and written communication skills., • Being able to travel across the 2 clinics in London as per the need of the business. Diversity and Inclusion We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time!

Helpdesk Co-ordinator\n\nEdinburgh City Centre \n\n£12.90ph \n\nPart Time - 25 hours a week \n\nThe Facilities Maintenance team for a landmark building in Edinburgh's City Centre are currently recruiting for a part time Helpdesk Co-ordinator to join their team. We are looking for a candidate with previous experience to manage the delivery of jobs allocated to the engineers. \n\nThis position is a 25 hour contract with working hours being Monday to Friday on a shift pattern of 8am - 1pm and 1pm - 6pm.\n\nMain Duties:\n\nTo schedule all reactive and planned works to appropriate resource, paying attention to expertise and response targets.\nTo accurately record all job related information on the appropriate IT systems.\nTo ensure that the engineer days are optimised to drive maximum productivity from the team.\nEnsure all jobs marked as incomplete by engineers are followed up and reallocated as appropriate.\nArrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information.\nEnsure all jobs are completed within the required response times.\nDeal with communications in a professional and prompt manner.\nEnsure non productive time is accounted for on system.\nEscalate issues with specific jobs, the customer or engineers promptly.\nEnsure full audit trails are maintained and evidenced where required.\nFollow Group and company policies and procedures, at all times.\nReport any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.\nUse all work equipment and personal PPE properly and in accordance with training received.\nReport any issues or training needs to your Line manager.What we are looking for\n\nHave experience working within a service delivery or contact centre.\nPossess strong IT skills.\nDemonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner.If available please apply with your CV today. \n\nThanks \n\nRG Setsquare is acting as an Employment Agency in relation to this vacancy

Help Us Shape the Future of the Commonwealth Games – Glasgow 2026! The journey to Glasgow 2026 starts now – and we want YOU to be part of it! Get ready for a brilliant new era for the Commonwealth Games, blending world-class sport with a sustainable, future-focused vision. In under 50 days, Glasgow will transform into a global hub for sport and culture, welcoming 3,000 athletes from 74 nations and territories across 11 days of unforgettable action, fuelled by the city's unstoppable energy and passion. Glasgow 2026 is set to revolutionise the Games with a bold experience that reflects the city's resilience and innovation. This is more than just an event; it's a movement – a celebration of unity, equality and sporting excellence. A movement that will not only deliver a world-class sporting experience but will also create a lasting legacy, maximising social and economic benefits for the city and the Commonwealth. Don't miss your chance to be part of something historic! If you're passionate about delivering exceptional customer experiences and want to help provide a warm Scottish welcome to distinguished guests from across the Commonwealth, then Glasgow 2026 wants you. The Role We have an exciting opportunity for an Arrivals & Departures Protocol Deputy Manager to join the Games Services team and play a key role in welcoming Games Family members to Glasgow 2026. Acting as one of the first points of contact for dignitaries, Commonwealth Sport representatives and key Games stakeholders, you’ll help create a positive and memorable arrival experience that reflects the warmth, professionalism and hospitality of Glasgow and Scotland. Based at Glasgow Airport, you’ll work closely with our Arrivals & Departures delivery partner to ensure Games Family arrivals are managed smoothly and efficiently. From coordinating arrivals and supporting onward transport arrangements to resolving issues and responding to changing operational requirements, you’ll help ensure every guest receives a seamless and professional experience from the moment they arrive. Collaboration will sit at the heart of the role as you work alongside volunteers, Commonwealth Sport colleagues, operational teams and delivery partners. Leading a small team within a fast-paced environment, you’ll help maintain high service standards throughout extended operating hours while ensuring information, updates and operational issues are communicated effectively across the wider Games operation. Job Summary Joining Glasgow 2026 as an Arrivals & Departures Protocol Deputy Manager offers the opportunity to play an important role in delivering world-class Games services for a key client group. Strong leadership, communication and customer service skills will be essential as you support the arrival and transfer of Games Family members throughout the Games period. Day-to-day responsibilities will include coordinating volunteer rotas, overseeing airport arrival operations, supporting transfer arrangements and responding to operational challenges as they arise. A calm and proactive approach will be important, particularly when managing changing priorities, resolving issues at pace and ensuring guests receive a consistently high-quality experience. Success in this role will come from your ability to lead with confidence, build positive working relationships and make sound decisions within a dynamic operational environment. Most importantly, you’ll help ensure visitors leave Glasgow Airport with a positive first impression of Glasgow 2026, the city and Scotland. Key Skills and Experience We’re looking for someone with excellent customer service and communication skills, combined with the confidence to engage professionally with senior leaders, dignitaries and guests from a wide range of cultural and professional backgrounds. Previous experience within customer-facing, hospitality, events, transport, protocol or guest services environments would be highly beneficial. Strong problem-solving abilities will be essential, alongside the capability to assess situations quickly, prioritise issues effectively and deliver solutions within a fast-paced operational setting. Experience leading or coordinating teams would be advantageous, particularly where high standards of service and operational delivery have been required. A collaborative and resilient approach will help you succeed in this role, as will the ability to remain calm under pressure and motivate others throughout extended operating periods. Local knowledge of Glasgow and its geography would be beneficial, supporting your ability to provide advice, guidance and assistance to arriving guests. Why Glasgow 2026? Joining the Glasgow 2026 team means being part of something extraordinary. As we embark on this exciting journey, we're not just planning an event – we're creating a new legacy for Glasgow and the Commonwealth. This is an opportunity to shape the future of major sporting events, bringing the world together for 11 days of unforgettable competition and culture. We're looking for passionate, organised and driven people who are excited to roll up their sleeves and be part of an inclusive, forward-thinking and sustainable Games. This is your chance to help set the new standard for global events while contributing to the city's rich sporting legacy. Salary: Starting salary is from £36,050. Salary offered will be based on demonstrated skills and experience related to this role. How to Apply If you're ready to be part of something historic, we want to hear from you! For more information about the role and a detailed job description, visit our website. To apply, send your CV along with a 250-word summary (or video/voice note) of why you want to be part of our team. At Glasgow 2026, we are committed to creating a diverse and inclusive workforce. We welcome applications from all backgrounds and are proud to be a Disability Confident Committed employer. If you need assistance with your application, our Recruitment Team is here to support you with any reasonable adjustments. Please note that candidates must have the legal right to work in the UK, which we request is confirmed as part of the application process. This is a mandatory requirement for consideration of the role. The closing date is 18th June 2026.

Our client, who are market leaders are looking to expand their installations team, installing, removing and relocating ATMs and self-service machines.\n\nIf you have experience within the construction industry or have experience using tools or helped with installation for any industry this is a great opportunity to build a career and join a successful organisation.\n\nThe role is field based, therefore a van will be provided (which can be used for personal use) and locations will be in bank branches and at remote customer sites as well as other building/construction projects.\n\nThe role is physical and requires you to lift or move approximately 30kg.\n\nTools, mobile phone, laptop, full training and great support will also be provided.\n\nYou will be part of a team though may work on your own on certain projects and you will work within an assigned geographical area.\n\nThere will be overnight stays, approximately 1 to 2 nights per week, especially if you have been asked to work in other parts of the UK.\n\nThere will also at times be the opportunity to work weekends and evenings if an installation is required outside normal working hours.\n\nAt least 2 weeks notice is given where possible for overnight stays and working late and out of area.\n\nMain Responsibilities include:\n\n Work on the installation, removal, and relocation of ATMs and self-service machines in branches and at remote sites.\n\n Work closely with the team leader, follow the project plan and resolve issues that may arise.\n\n Assist with construction-oriented tasks such as tiling, carpentry, dry wall etc if necessary and within your capability.\n\n Develop a sound understanding of ATM and self-service machine movements, good working practice for moving heavy equipment using mechanical aids as part of a team\n\n Interact with customers in a professional manner during what can be difficult high-pressure situations.\n\n Managing own time and resources to maximise productivity.\n\n To work a wide range of hours based on Client requirements, out of hours and weekend work when necessary.\n\nPerson Specification\n\n General building and construction experience.\n\n Preferred basic knowledge/experience within brickwork, blockwork, carpentry, stud work or tiling (floors and walls) or a combination of all.\n\n CSCS Card would be advantageous.\n\n Highly professional and a ‘can do’ reliable attitude as well as being flexible.\n\n A flexible ‘make it happen’ approach to work and a willingness to learn new skills\n\n Good communication, both written and verbal with the ability to work collaboratively as part of a wider team across the business.\n\n Full UK valid Driving Licence is essential\n\nBenefits include the following:\n\n Regular overtime available paid at an enhanced rate\n\n 9% pension scheme (combined contributions)\n\n Gym membership discounts\n\n 2 x salary Life Assurance\n\n £250 Refer a Friend scheme\n\n Optional Healthcare plan including retail discounts, dental and optical\n\n * Employee Assistance Programme and much more!\n\nPlease be aware all successful candidates for this position will be required to undergo a pre-employment screening process, inclusive but not limited to financial, criminal record and references.\n\nThis is an excellent opportunity to build on your experience, however basic and join a great and hugely successful organisation.\n\nImmediate vacancy

The Role\nAs a Customer Service Advisor, you'll be the voice of Trip.com - helping travellers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email.\n\nAbout Us\nSince 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price.\n\nOur continued hiring reflects significant business growth and investment in our people. As we expand our in-house team, we're creating more opportunities than ever at our Edinburgh Call Centre. It's an exciting time to join us and grow your career.\n \nCore Role Info - READ BEFORE YOU APPLY \nLocation: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office.\nSalary: £26,800 \nHours: Full time, 37.5 hours a week.\nHybrid: Our hybrid model is 3 days in office, 2 days from home.\nLanguage: This role requires spoken and written fluency in English and Dutch.\nRTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time.\n\nWhat You'll Do:\n\nDeliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Dutch and English lines.\n\nTake ownership of customer concerns, resolving travel-related issues end-to-end.\n\nCommunicate clearly and confidently across multiple channels.\n\nCollaborate within a supportive team to achieve KPIs and service targets.\n\nShare ideas to improve customer experience and internal processes.\n\nRepresent and represent the Trip.com culture in every interaction.\n \nWhat You'll Bring:\n\nPrevious customer service experience, ideally in a contact centre environment.\n\nFluent in English and Dutch (written and verbal).\n\nStrong communication and problem-solving skills, with resilience under pressure.\n\nAbility to handle multiple web chats with fast, accurate typing.\n\nConfident working towards and achieving KPIs / Targets.\n\nMotivated, adaptable, with eagerness to learn and grow.\n\nComfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment.\n\nTravel & Tourism industry experience - desirable but not essential\nWhy You'll Love Working Here:\n\n33 days annual leave (including bank holidays)\n\n3 extra days for parents/guardians, plus long service leave after 10+ years\n\n$600 USD in Trip Coins annually to spend on your next adventure\n\nMonthly bonuses & $450 USD refer-a-friend scheme\n\nHealth cash back plan for dental, optical, physiotherapy, massages & more\n\nEmployee Assistance Program, wellbeing support & enhanced sick pay\n\nEnhanced family policies (maternity, paternity & adoption)\n\nLife insurance worth 4x your annual salary\n\nHybrid working options (based on performance)\n\nFree on-site gym or discounted memberships at Nuffield Health & PureGym\n\nContinuous learning & genuine career development opportunities\n\nBirthday & service anniversary celebrations with gift cards and cake\n\nRegular team events, social activities, and recognition programmes.\n\nFun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats!\nCulture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities our our official Trip.Com Careers Page! Have a good trip, and see you soon

Technical Solutions Engineer The COMPANY With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images. The ROLE Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. Working from home the Technical Solutions Engineer will; • Handle software-related requests, • Analyse software related issues and propose solutions, • Troubleshoot software, • Identify root causes of software problems, • Conduct software testing and installation, • Troubleshoots IT related issues, • Manage software and database migrations, • Advise customers on hardware and software configurations and implementation, • Develop customer relationships through professional and dependable interactions The PERSON The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation; • Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc., • Scripting knowledge, • Comprehensive understanding of Microsoft tools and application environments, • Networking knowledge, • Strong communication, organization, problem-solving, and diagnostic skills, • At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives, • Ability to work independently and take ownership of projects Salary: £42,000 Starting salary PACKAGE includes; Bonus Pension Income protection Etc. Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge Peterborough Nottingham Northampton Leicester Birmingham Leeds Sheffield Manchester Liverpool Bristol Ipswich Coventry Wolverhampton Edinburgh Glasgow London Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1

Are you an experienced commercial professional working within scientific sales? Do you have experience of working with distributors in the analytical equipment or gas generator markets? Are you looking for a new challenge with a specialist company who are quickly growing in Europe? Our client is a rapidly growing and innovative business who deliver specialist services for a wide range of clients within the scientific sector. Established over 20 years ago, they specialise in developing and producing tailored solutions across Nitrogen/Hydrogen generators for a range of company. Due to growth, they are now looking to hire a Channel Sales Manager to join their friendly team. Responsibilities will include managing current distributor clients in order to build relationships, upselling and cross selling in order to increase sales for the company. You will also look to identify and establish new business with new distributors in existing and new regions, this will cover the UK and European territories so there will be an extensive amount of travel across Europe. Furthermore, you will analyse sales data and provide regular reports on channel performance as well as work closely with the service department. The role is homebased and you can be located anywhere in the UK. To be considered for this opportunity you should have sales experience in channel sales and distributor management as well as expertise of Nitrogen/LCMS—Hydrogen/GC markets. You will be customer focused and able to establish and build relationships, developing credibility and reputation for the company. Furthermore, you should be self-motivated with the ability to plan effectively and strategize to reach sales targets. You should be able to communicate clearly, with strong spoken and written English essential. Ability to speak other European languages would be a bonus. You should also possess the ability to work independently and travel internationally as required (up to 50%). You will be rewarded with a friendly, inclusive working environment, competitive salary and company benefits such as bonus as well as strong progression opportunities. For more information or to apply, please contact Chris Vinter. Due to the volume of applications received on a daily basis, we find it incredibly difficult to respond to each and every one. Should you not hear back from us within two weeks, please assume your application was unsuccessful on this occasion. Network Scientific is an award-winning science recruitment agency specialising in the provision of temporary, permanent and contract recruitment services to the scientific and related technical industries. We’re an ethical and knowledgeable consultancy passionate about our candidate care. If you feel this role is not right for you but are interested in other opportunities in the Scientific sector, please take a look at our company website. Please note that all applicants for this role should be able to prove that they are legally entitled to work in the UK. Network Scientific Recruitment, part of Network Scientific Ltd. is an Employment Business/Agency.

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

B2B broker partners (e.g., enhancing the broker program, integrations, liquidity, or intermediary services). As the global financial ecosystem increasingly integrates digital assets into traditional brokerage models, we are seeking a strategic Business Development Manager to lead our B2B broker expansion. You will be the primary architect of our Broker Program, bridging the gap between our world-class liquidity and the institutional intermediaries who require it. You will own the end-to-end growth of our broker partnerships. This is a mission-critical role where you aren't just selling a platform; you are building the infrastructure that allows other financial institutions, fintechs, and brokers to offer digital assets to their own client bases. Your work will directly define our market depth and institutional footprint in the region. • Identifying and developing new partnerships with Brokers., • Grow Crypto.com’s broker program to meet the KPIs and OKRs., • Maintaining and strengthening relationships with current brokers., • Providing timely customer service and issue resolution for Brokers., • Drafting and closing ROI centric partnership agreements with Brokers., • Attending industry events to engage with Brokers., • Monitoring and utilizing opportunities in the market landscape/competitor trends within the broker space., • Network of contacts in the brokers/fintech intermediary space., • 4+ years of experience in B2B partnerships, API integrations, or broker programs in finance/crypto., • Demonstrable track record of initiating, managing & monetizing relationships with clients or partners eg. driving ;business results with clients & partners, drafting documentations & agreements;, • Excellent command of professional written & oral English (plus local language), writing & presentation samples are welcomeWe may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. Our Change & Governance team is dedicated to driving efficiencies. We achieve this by improving processes and providing clear, structured procedures, and we hold ourselves accountable for adhering to critical controls for risk mitigation within WFM. You’ll play a key role by… • Driving accuracy and consistency in all WFM-owned documentation and mappings through close collaboration with cross-functional teams., • Partnering with stakeholders to design and deliver continuous improvement initiatives that enhance operational structure and efficiency., • Actively document risks, actions, and plans, and ensure that accountable owners deliver their commitments on time, working with our central Risk team., • Acting compliantly and ensure all risks have the required oversight when implementing solutions., • Contributing to high-impact projects that directly improve service delivery/efficiency within Customer Operations. We'd love to hear from you if you have... • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Technical Proficiency: An appreciation for data with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London/Cardiff/UK Remote | 💰 £45,000 - £55,000 + Share Options | | Monzo is hiring for a Group Risk Oversight Analyst. This person will support the oversight of Group Risks at Monzo. Your primary responsibility will be supporting the oversight of Group risks (e.g. Financial risks), and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. You will be responsible for: • Providing insightful analysis to support risk oversight over Monzo’s Group risks, • Providing insightful analysis and both support and challenge to 1LoD plans and actions including supporting our Group growth ambitions. This will mainly involve Strategic and Financial risk oversight, • Providing insights to support risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing analysis for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Experienced with analysing financial data, including the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Experienced in risk data analysis - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing data within a Group setting and highly numerate, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions 🙌What’s in it for you 💰£45,000 - £55,000 + share options 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London or Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call - 30 mins, • Role specific interview - 60 mins, • Behavioural interview - 60 mins This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to businesshiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow Here. We have an exciting opportunity for a Stakeholder Engagement Consultant to join our growing Stakeholder Engagement, Consultation and Communications team in Cardiff. We are looking for someone who is passionate about delivering complex projects across Wales and beyond, and who can support effective communications and engagement with a wide range of audiences to support. Here’s what you’ll do: Communications: • Support the development of communications strategy and delivery plans for major infrastructure projects, including Infrastructure Consent projects and DCOs, • Developing themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives, • Identifying creative ways to communicate complex ideas to a wide audience, • Managing communications channels and engaging directly with local communities Engagement and consultation: • Identifying and mapping key stakeholders for client projects, and establishing an engagement strategy and delivery plans, • Supporting consultation delivery, developing surveys, managing stakeholder feedback channels and analysing consultation responses, • Planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues Client relations: • Liaising with internal and external clients, ensuring a high level of customer service and ensuring accurate, timely reporting Business development: • Helping to support our growth in Wales through networking and opportunity scanning Does this sound like something you can do, and do well? If so, read on… Disgrifiad Swydd. Dechreuwch yma. Tyfwch yma. Mae gennym gyfle cyffrous i Ymgynghorydd Ymgysylltu â Rhanddeiliaid ymuno â'n tîm Ymgysylltu, Ymgynghori a Chyfathrebu â Rhanddeiliaid sy'n tyfu yng Nghaerdydd. Rydym yn chwilio am rywun sy'n angerddol am gyflawni prosiectau cymhleth ledled Cymru a thu hwnt, a phwy all gefnogi cyfathrebu ac ymgysylltu effeithiol gydag ystod eang o gynulleidfaoedd i'w cefnogi. Dyma beth fyddwch chi'n ei wneud: Cyfathrebiadau: • Cefnogi datblygiad strategaeth gyfathrebu a chynlluniau cyflawni ar gyfer prosiectau seilwaith mawr, gan gynnwys prosiectau Caniatâd Seilwaith a Gorchmynion Datblygu, • Datblygu themâu, negeseuon craidd a chyfochrog ar gyfer cynulleidfaoedd a rhanddeiliaid lluosog, gan gynnwys defnyddwyr digidol, y cyfryngau, cymunedau lleol, cyrff statudol, grwpiau technegol, a chynrychiolwyr wedi ei ethol, • Nodi ffyrdd creadigol o gyfleu syniadau cymhleth i gynulleidfa eang, • Rheoli sianeli cyfathrebu ac ymgysylltu’n uniongyrchol â chymunedau lleol Ymgysylltu ac ymgynghori: • Nodi a mapio rhanddeiliaid allweddol ar gyfer prosiectau cleientiaid, a sefydlu strategaeth ymgysylltu a chynlluniau cyflawni, • Cefnogi cyflwyno ymgynghoriadau, datblygu arolygon, rheoli sianeli adborth rhanddeiliaid a dadansoddi ymatebion i ymgynghoriadau, • Cynllunio a chyflwyno digwyddiadau, yn gorfforol ac yn rhithwir, sicrhau diogelwch a lles yr holl fynychwyr, darparu logisteg, datblygu deunyddiau wedi'u teilwra, datblygu cwestiynau ac atebion a briffio cydweithwyr Cysylltiadau cleientiaid: • cysylltu â chleientiaid mewnol ac allanol, gan sicrhau lefel uchel o wasanaeth cwsmeriaid a sicrhau adrodd cywir ac amserol Datblygu busnes: • Helpu i gefnogi ein cynnydd yng Nghymru drwy rwydweithio a sganio cyfleoedd A yw hyn yn swnio fel rhywbeth y gallwch chi ei wneud, ac yn ei wneud yn dda? Os felly, darllenwch ymlaen... Ready to push the limits of what’s possible? Here’s what we’re looking for • You have experience working with in the communications or public affairs sector, or in a relevant role within the infrastructure sector, in Wales., • You have a strong interest in industry sectors relevant to our business (e.g. infrastructure, transport, energy, water, residential development, commercial development), and are confident engaging a variety of audiences and stakeholder groups., • You have a keen interest in the Welsh political landscape and an understanding of the Welsh planning system., • Fluency in Welsh (written and spoken) would be preferable, • You’re proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement., • You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility. For you, giving people a chance to influence projects that are delivered in and around their communities for the better, is key., • You’re willing to work flexibly and travel when required to meet with clients and project teams., • You hold a Degree or a Masters in a relevant subject (for instance: Social Science, History, Politics, Geography, Language and Literature, Law, Business…), or an equivalent number of years of successful, relevant experience. Cymwysterau Ydych chi’n barod i wthio terfynau'r hyn sy'n bosibl? Dyma beth rydyn ni'n chwilio amdano • Mae gennych chi brofiad o weithio yn y sector cyfathrebu neu faterion cyhoeddus, neu mewn rôl berthnasol o fewn y sector seilwaith, yng Nghymru., • Mae gennych chi ddiddordeb cryf mewn sectorau diwydiant sy'n berthnasol i'n busnes (e.e. seilwaith, trafnidiaeth, ynni, dŵr, datblygu preswyl, datblygu masnachol), ac rydych chi'n hyderus wrth ymgysylltu ag amrywiaeth o gynulleidfaoedd a grwpiau rhanddeiliaid., • Mae gennych chi ddiddordeb brwd yn nhirwedd wleidyddol Cymru a dealltwriaeth o system gynllunio Cymru., • Yn rhugl yn y Gymraeg (ysgrifenedig a llafar) yn ddymunol, • Rydych chi'n rhagweithiol ac yn uchelgeisiol, yn gweithio'n dda ar eich pen eich hun ac mewn tîm, a gallwch chi ddod â syniadau newydd ar ymgysylltu., • Mae gennych chi sgiliau cyfathrebu personol gwych, rydych chi'n ymwybodol o ddiwylliant, ac mae gennych chi ffocws cryf ar gynhwysiant a hygyrchedd. I chi, mae’n allweddol i roi cyfle i bobl ddylanwadu ar brosiectau sy'n cael eu cyflawni yn eu cymunedau a'u cyffiniau er gwell., • Rydych chi'n barod i weithio'n hyblyg a theithio pan fo angen i gyfarfod â chleientiaid a thimau prosiect., • Mae gennych Radd neu Radd Meistr mewn pwnc perthnasol (er enghraifft: Gwyddor Gymdeithasol, Hanes, Gwleidyddiaeth, Daearyddiaeth, Iaith a Llenyddiaeth, Y Gyfraith, Busnes…), neu nifer cyfatebol o flynyddoedd o brofiad llwyddiannus a pherthnasol. About our team • AECOM’s rapidly growing Stakeholder Engagement, Consultation and Communications team plays a key role in delivering major infrastructure and development projects. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as local councils, transport operators, private developers and utilities suppliers., • Our point of difference? We’re used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain facts that help stakeholders understand a project and engage with it meaningfully. Ynglŷn â'n tîm • Mae tîm Ymgysylltu â Rhanddeiliaid, Ymgynghori a Chyfathrebu AECOM sy'n tyfu'n gyflym yn chwarae rôl allweddol wrth gyflawni prosiectau seilwaith a datblygu mawr. Mae'r rhan fwyaf o'n gwaith yn troi o gwmpas ymgysylltu, ymgynghori a chyfathrebu yn ystod cyfnod caniatâd neu adeiladu prosiectau seilwaith mawr. Mae ein tîm, sy'n dod o lawer o gefndiroedd amrywiol, wedi bod yn rhan o amrywiaeth o brosiectau proffil uchel ar draws ystod o sectorau, gan weithio gyda disgyblaethau AECOM eraill neu ddarparu gwasanaethau annibynnol i gleientiaid fel cynghorau lleol, gweithredwyr trafnidiaeth, datblygwyr preifat a chyflenwyr cyfleustodau., • Ein pwynt o wahaniaeth? Rydym wedi arfer gweithio gydag ystod eang o arbenigwyr technegol o beirianwyr, archeolegwyr, syrfewyr meintiau, cynllunwyr, dylunwyr, gwyddonwyr amgylcheddol a bioamrywiaeth, rheolwyr rhaglenni ac adeiladu. O ganlyniad, gallwn gyfieithu gwybodaeth gymhleth yn ffeithiau cywir, plaen sy'n helpu rhanddeiliaid i ddeall prosiect ac ymgysylltu ag ef yn ystyrlon. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you need accommodations during the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you feel you only meet some of the requirements above or have certain transferrable skills that you think could bring to us, then we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn). Rydym yn dathlu amrywiaeth, gan gynnwys niwroamrywiaeth, ac yn credu ei fod yn cyfoethogi ein tîm. Rydym yn croesawu ceisiadau o bob cefndir a gallu. Os oes angen llety arnoch yn ystod y broses ymgeisio, cysylltwch â ni ar _. Yn AECOM, rydym yn gwerthfawrogi cyfraniadau a safbwyntiau unigryw pawb. Os ydych chi'n teimlo mai dim ond rhai o'r gofynion uchod y byddwch chi'n bodloni neu os oes gennych sgiliau trosglwyddadwy penodol yr ydych chi'n meddwl y gallai eu cyflwyno i ni, yna byddem yn falch iawn o glywed gennych! Oes gennych chi ddiddordeb yn y rôl neu'n chwilfrydig am fywyd yn AECOM? Dilynwch ni ar LinkedIn, Facebook, Instagram, a YouTube i archwilio ein lleisiau AECOM, straeon gweithwyr, prosiectau diweddaraf, a llawer mwy! Am ragor o wybodaeth am y rôl, cysylltwch gyda'r recriwtiwr ar LinkedIn (annemarieflynn). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Your Future Starts Here – Join the Marlowe Smoke Control Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Smoke Control, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. How we Attract, Reward & Retain Our Employees At Marlowe Smoke Control we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, • Company Vehicle (role specific), • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Smoke Control Marlowe Smoke Control are a small, niche Automatic Open Vent (AOV) specialist operating UK wide. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

Job title: Azure Sales Specialist Location: Role can be based from any of our Manchester, Leeds or Reading locations (Remote working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are seeking a Sales Specialist with a focus on and deep knowledge of Microsoft Azure Infrastructures, including Azure Virtual Desktop solutions. The primary focus and ultimate success measure of the sales specialist role is to increase sales of BCN’s Azure Infrastructure services to both new logo and existing customers. You will be responsible and targeted for new logo acquisition working closely with our marketing and technical leadership teams, providing your product and industry knowledge to develop winning strategies and partnerships that deliver a consistent flow of new logo wins. Developing strong relationships with Microsoft’s Azure sellers to position BCN as a leading Microsoft Azure partner and to be ‘front of mind’ for referral and co-sell opportunities will be important to your success. And from an existing customer perspective, BCN’s rapid growth means there is plenty of whitespace in our customer base for Azure infrastructure and virtual desktop sales. You will maximise sales into this whitespace by ensuring the sales team have the awareness of our services and have the capability to open opportunities (i.e. knowledge of use cases, effective discovery questions, storytelling). You must take a proactive approach to closing whitespace identifying which accounts have strong potential and facilitating discovery meetings with the customer and appropriate account manager. Responsibilities: Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Achieve your annual target of net new logo customer wins Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Undertake appropriate Microsoft Learn, sales training and associated exams. Person, Skills & Experience: 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. 4+ years of experience with business development, sales, or account management 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Cardiff, London or Remote (UK) | 💰 £76,500 to £103,500 + Options + | You’ll join the Core Borrowing team, a cross-functional group consisting of Credit Analysts, Product Manager, Engineers, Designers, Marketers, Customer Research. The team's ambition is to establish Monzo as the preferred borrowing option for its customers. This will be achieved by continuously enhancing the experience for existing borrowers and developing innovative new products. The credit teams are part of our wider Data Discipline which drives a strong-culture of data-driven decision making across the whole company using powerful, real-time analytics. As a Senior Credit Analyst, you’ll play a critical role in shaping Monzo’s credit strategy across core lending products. Your responsibilities will include: • Leading analytical initiatives to improve credit underwriting, manage portfolio risk, and support growth, • Supporting the design, implementation and iteration of lending strategies based on data insights, • Monitoring performance of existing strategies and identifying opportunities for improvement, • Developing and maintaining credit models (including cohort performance, risk segmentation, and NPV analysis) to inform strategic decision-making, • Building and enhancing dashboards, data pipelines, and reporting that enable rapid, data-driven decisions, • Collaborating with cross-functional partners in engineering, product, marketing, risk, and control to design and deliver product changes and features, • Assessing long-term portfolio performance and contributing to strategic discussions on portfolio health, • Helping define and document methodology, assumptions, and business impact for leadership and stakeholders Locations & flexible working: Our main tech hub is in London, but our data teams are based all over the UK — from Brighton to the Western Isles. We love meeting in person, but there’s no pressure to come into the office, even if you’re nearby. You’ll do your best work where you feel most comfortable. We value flexibility, connection, and wellbeing. You’ll have the freedom to work in a way that fits your life, whether that’s school drop-offs, avoiding rush hour, or making time for what matters most. Work the way that works for you at Monzo! 💼 You’ll be a strong fit if you have: • Experience in unsecured retail lending (e.g., credit cards, personal loans, overdrafts, etc.), • A solid understanding of lending economics, including pricing, risk trade-offs, and portfolio performance metrics, • History of developing and deploying underwriting strategies or credit risk frameworks, • Excellent analytical and data skills - SQL is essential, Python and Looker are a plus, • Ability to translate complex analysis into actionable recommendations and communicate clearly with technical and non-technical stakeholders, • Knowledge of UK lending regulations and how they shape credit strategy, • Experience collaborating with cross-functional teams in fast-paced environments, • Strong project management and organisation skills We're on the look out for L40 Senior Credit Analysts at the moment, you can read more in our _ Our typical process is structured as: • Recruiter call, • Initial hiring manager call, • Take-home task, • Final interviews - (3x) including case study, role-specific, and behavioural interviews Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰£76,500 to £103,500 + stock options +_ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-LG1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you