578 Best it customer service Jobs in Manchester (May 2025)

£52000–£55000 yearly

Job Overview 99P Recycling Limited is one of the leading plastic recycling companies in the UK, with a solid business foundation in the local market and a continuously expanding global partnership network. The company was founded in 2007 in Manchester, focusing on environmental compliance, responsible operations, and customer service. Our mission is to turn "waste into resource" and contribute to building a cleaner and more sustainable circular economy. We are recruiting a Business Development Manager, responsible for exploring new trading opportunities, establishing and maintaining strong B2B client relationships, promoting the growth of our plastic recycling business in the UK, and supporting global expansion at the appropriate time. The ideal candidate should have extensive experience in business development, excellent client communication skills, and the ability to provide customized recycling solutions based on client needs and regulatory requirements. This position will be directly involved in the company's commercial development and contribute to advancing both a sustainable future and the company’s global progress Key Responsibilities · Develop and maintain B2B clients in the UK, including companies in manufacturing, packaging, logistics, and large commercial real estate sectors that require plastic recycling services; · Customise plastic recycling solutions based on client needs, including service plans, pricing structures, and compliance support; · Collaborate with the internal operations team to ensure effective implementation of client solutions; · Participate in business development along the plastic recycling industry chain, including raw material sourcing, recycling technology service providers, and policy-driven partnerships; · Represent the company in local industry events and exhibitions in the UK to enhance brand awareness; · Handle daily business communications, contract negotiations, and client relationship management to ensure smooth and efficient cooperation; · Prepare market research and business development analysis reports to provide data support and strategic recommendations to management. · Support the company's continued international expansion by developing and managing overseas client relationships, including those from mainland China and other regions, to drive cross-border cooperation and business growth. Who We’re Looking For · Bachelor's degree or above, preferably in Marketing, Environmental Science, Business Management, Finance, or related fields; · Over 8 years of B2B business development experience; · Excellent client communication and business negotiation skills, with a strong ability to build and maintain long-term client relationships; · Capable of efficient cross-departmental collaboration and independently driving project progress; · Understanding of the environmental protection industry; · Language skills: Fluent in English. Proficiency in Mandarin for professional communication will be a plus, as it supports more effective engagement with Chinese-speaking clients, suppliers, or partners, and contributes to potential future expansion in Asia; · Proficient in office software such as Excel, PowerPoint, and CRM systems.

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Welcome Store (Bengies)

Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)

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