Service desk jobs in GloucesterCreate job alerts

Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service to their Users. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer serv...

Site based in Gloucester, 2nd/3rd line Service Desk opportunity. Monitor and manage service desk tickets, escalating when necessary. A successful Service Desk Technician L3 should have:.

Visit user desks or remote offices when required to provide on-site support and equipment setup. Proven experience in a Service Desk or 1st/2nd Line IT Support role. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools.

We're Hiring: Senior Service Desk Engineer | Remote (UK). Resolve complex incidents and service requests. Strong customer service and communication skills.

Collaborate with the Service Desk team to manage escalations and ensure timely issue resolution. As a Service Desk Engineer, you’ll play a key role in troubleshooting and resolving technical issues across Windows environments. Support Active Directory, Office 365, and cloud-based services.