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Job Description: Customer Success and Support Analyst at everyLIFE Technologies Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent Location: Hybrid: Farnborough head office and Remote Benefits: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’ Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience We are rapidly expanding our team and looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service. About the role This is a fast-paced, customer-facing support role where you will work across multiple channels, with a strong focus on telephone-based support. You will spend a significant portion of your time speaking directly with customers, helping them resolve issues in real time, guiding them through workflows, and ensuring they get the most value from our products. Confidence and clarity on the phone are essential. You will: • Deliver high-quality customer support across email, in-product chat, and telephone, with phone support as a core part of the role, • Confidently handle a high volume of inbound and outbound customer calls, including troubleshooting issues and guiding users step-by-step through solutions, • Ensure customers receive an easy, memorable, and valued service across all touchpoints, • Seek to understand how customers use our products, and proactively offer guidance to help them get the best value, • Troubleshoot issues live with customers, often in real-time over the phone, • Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries, • Provide emergency support out of hours on a rotational basis (after initial onboarding period), • Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems, • Work with connected technology providers to effectively implement integrated solutions or solve problems affecting customers, • Research and interpret application log files and user behaviour to help diagnose issues, • Document and share workarounds or key steps via our Help and Support Centre and with wider customer-facing teams, • Use software such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bugfender, as well as Microsoft suite of products You have: • Proven experience in a customer-facing role with regular telephone-based support (e.g. contact centre, service desk, or high-volume support environment), • At least 1–2 years’ experience handling customer support via telephone in a fast-paced environment, • Strong verbal communication skills, with the ability to build rapport quickly, control conversations, and explain technical concepts clearly over the phone, • Experience handling challenging conversations and confidently de-escalating frustrated customers, • The skillset to follow up with customers and deliver timely updates on tickets and cases, • Experience of working in a high-performing, busy team, • A logical approach, with good judgment to ensure the appropriate customer outcome, • Initiative to resolve customer issues and provide an exceptional service, • The ability to manage a varied workload, • A desire to increase your technical knowledge, • Willingness to contribute ideas, innovation and team spirit You may have: • Experience or interest in the Care industry, • An inclination to keep up with developments in technology and social care, • Experience using Salesforce, Intercom and Jira, • An ambition to continuously grow and develop Why join everyLIFE? Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you! Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, or to apply with your CV, please email hr@everylifetechnologies.com Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Job Description: DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operational Readiness Lead Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved. The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORR) for new and updated services. Develop and maintain operational readiness frameworks, processes, and governance. Ensure all operational acceptance criteria are met before service go-live. Coordinate service transition activities across project and operational teams. Act as the operational readiness authority for project deployments. Service Acceptance & Governance Define and maintain Operational Acceptance Testing (OAT) requirements. Facilitate readiness assessments and go-live reviews. Identify and manage operational risks, issues, and dependencies. Ensure service support requirements are documented and approved. Knowledge & Documentation Management Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained. Coordinate knowledge transfer sessions between delivery and support teams. Verify service desk and resolver groups have the information required to support the service. Support Model & Resource Readiness Validate support structures, escalation paths, and service ownership. Ensure monitoring, alerting, backup, recovery, and support tooling are operational. Work with technical teams to confirm operational support capability and capacity. Assess resource and training requirements for support teams. Stakeholder Management Partner with project managers, service owners, architects, engineers, and support teams. Provide readiness status reporting to senior leadership and governance boards. Communicate risks, mitigation plans, and deployment readiness recommendations. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes. Support ITIL best practices and organizational service management initiatives. Analyse post-implementation reviews and lessons learned to improve future readiness activities. Required Skills & Experience Strong understanding of ITIL principles and frameworks. Previous experience in IT Service Management (ITSM) and Service Transition processes. Experience managing operational readiness or service transition activities. Excellent stakeholder management and communication skills. Experience working with infrastructure, cloud, application, and support teams. Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects and priorities simultaneously. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here . TPBN1_UKTJ

Service Management Lead (DV Cleared) Location: Hampshire - Site Based Security Clearance: DV Clearance Essential Contract: Contract Opportunity About the Role We are seeking an experienced Service Management Lead to support the successful transition of new and changed IT services into live operational environments. The role will act as the key bridge between project delivery teams, Service Management, Operations and Support functions , ensuring that all operational, technical and business readiness activities are completed, documented and approved before go-live. You will take ownership of operational acceptance, service transition, support models, knowledge transfer, training, documentation, risk management and service handover activities, ensuring services are fully prepared to be supported effectively from day one. This is a highly stakeholder-focused role requiring someone with strong IT Service Management, Service Transition and Operational Readiness experience, ideally within complex or secure environments. Key Responsibilities Service Transition & Operational Readiness Lead Operational Readiness Reviews (ORRs) for new and updated IT services. Develop and maintain operational readiness frameworks, processes and governance. Ensure all operational acceptance criteria are completed before go-live. Coordinate service transition activities across project and operational teams. Act as the operational readiness authority for project deployments. Ensure services are appropriately prepared for operational support before deployment. Service Acceptance & Governance Define and maintain Operational Acceptance Testing (OAT) requirements. Facilitate readiness assessments and go-live reviews. Identify, assess and manage operational risks, issues and dependencies. Ensure service support requirements are documented, agreed and approved. Provide clear readiness recommendations to senior stakeholders and governance forums. Knowledge & Documentation Ensure appropriate support documentation, work instructions, runbooks and knowledge articles are created and maintained. Coordinate knowledge-transfer sessions between project/delivery and operational support teams. Ensure Service Desk and resolver groups have the information and knowledge required to support new services. Maintain appropriate service handover documentation and readiness records. Support Model & Resource Readiness Validate support structures, escalation paths, ownership and RACI models . Ensure monitoring, alerting, backup, recovery and support tooling are operational and fit for purpose. Work with technical teams to confirm operational support capability and capacity. Identify support-team resource, training and knowledge requirements. Ensure operational teams are appropriately prepared to take ownership of services. Stakeholder Management Work closely with Project Managers, Service Owners, Technical Architects, Engineers and Support Teams . Provide operational readiness reporting to senior leadership and governance boards. Communicate readiness status, risks, mitigation plans and recommendations clearly. Build strong relationships across technical, project and operational teams. Continuous Improvement Identify opportunities to improve service transition and operational readiness processes . Support the adoption of ITIL best practices and wider Service Management initiatives. Review post-implementation outcomes and lessons learned. Use lessons learned to improve readiness approaches for future deployments. Essential Experience & Skills 5+ years' experience in IT Service Management (ITSM) and Service Transition. Strong understanding of ITIL principles and frameworks . Proven experience managing Operational Readiness and/or Service Transition activities. Excellent stakeholder management and communication skills. Experience working across infrastructure, cloud, application and support teams . Strong risk management and problem-solving capabilities. Ability to coordinate multiple projects, workstreams and competing priorities. Experience taking new or changed services through readiness, acceptance and transition into live service . Strong understanding of operational support requirements and service handover. Desirable Experience ITIL Foundation or higher certification. Experience using ServiceNow or equivalent ITSM platforms . Project Management qualifications such as PRINCE2, Agile or PMP . Knowledge and practical experience of Operational Acceptance Testing (OAT) . Previous experience working within complex, highly secure or regulated environments . Key Deliverables The successful candidate will be responsible for producing and managing deliverables including: Operational Readiness Plans Operational Acceptance Checklists Service Handover Documentation Support Models and RACI Definitions Knowledge Articles and Runbooks Training and Knowledge Transfer Records Go-Live Readiness Assessments Risk and Issue Registers Service Transition Reports What Success Looks Like Success in this role will be demonstrated through: Successful service deployments with minimal operational disruption or post-go-live incidents . Reduced post-implementation support issues. Consistent compliance with operational acceptance standards. Completion of readiness activities within agreed timelines. Strong feedback from Service Owners and operational teams. Improved support-team preparedness and overall service stability. Stakeholder Environment The role will work closely with: Project Managers Service Owners Technical Architects Infrastructure & Cloud Teams Service Desk and Resolver Groups Change & Release Management Teams Service Management and Operations Leadership The role may report into functions such as the Head of Service Management, Service Delivery Manager, Operations Manager or Service Transition Manager . Key Requirements Operational Readiness | Service Transition | ITSM | ITIL | OAT | Service Acceptance | Risk Management | Service Handover | IT Operations Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. TPBN1_UKTJ

Sales Adviser | £28,860 p.a. | Permanent | Farnham Do you have a passion for delivering exceptional customer service and the confidence to turn your product knowledge into the perfect solution for every customer? Our client, the UKs leading supplier of high-quality timber doors and accessories, is seeking a full-time Door Expert / Sales Adviser to join its friendly and knowledgeable team at the Farnham showroom. This is an exciting opportunity for an experienced sales professional who takes pride in understanding customers needs and providing expert, tailored advice. The role also offers excellent prospects for career development and progression. Our client does more than simply employ salespeopleit develops genuine door experts. You will learn how to understand each customers vision, recommend the right products and help bring their ideas to life. Comprehensive product training will be provided. The ideal candidate will bring strong customer-service skills, sales confidence and the drive and determination to build a rewarding long-term career. The Benefits Package: • Company events and company pension, • Cycle to work scheme and on-site parking, • Enhanced maternity and paternity leave, • Health and wellbeing programme, referral programme and sick pay The Basics • Salary: £28,860 per annum (£14.80 per hour), • Permanent, full-time position - 37.5 hours per week, • Working hours: 09:00-17:00, Monday-Saturday, working five days per week, • Farnham showroom; the role may occasionally provide cover at other stores The Responsibilities: • Deliver excellent customer service, dealing with customers promptly, courteously and professionally throughout their journey from first contact to final delivery., • Process customer orders and queries confidently and accurately, resolving issues and enquiries to a satisfactory conclusion., • Build comprehensive product knowledge, recommend suitable alternatives and provide expert advice tailored to each customer's needs., • Maximise sales opportunities through appropriate product matching, including ironmongery and other relevant add-ons, while considering availability and stock levels., • Ensure customer requirements, including glass and rebating, are processed efficiently and meet agreed delivery promises., • Check deliveries accurately and promptly, passing on all relevant paperwork quickly and maintaining precise records so colleagues can follow outstanding tasks., • Create effective, current showroom displays, ensuring products are correctly coded, priced, clean and well presented., • Identify opportunities to improve customer service, processes, costs and margin., • Deputise effectively for the Branch Manager or Assistant Manager when required., • Maintain a customer-friendly working environment, support stocktakes, assist with training new recruits and follow company procedures, appearance standards and the clear-desk policy., • Report health and safety concerns to the line manager and undertake reasonable ad hoc duties to support the smooth running of the company. The Skills & Requirements: • Previous experience providing excellent customer service in product-led or technical sales, ideally within a retail, showroom or face-to-face environment., • A confident, professional and friendly communication style, with the ability to listen carefully and understand customer needs., • A strong interest in learning detailed product knowledge and using it to give clear, practical advice., • Accurate, organised and reliable, with good attention to detail and the ability to keep promises and maintain clear records., • Commercial awareness and the confidence to identify appropriate upselling opportunities., • A collaborative and flexible approach, including willingness to support colleagues, train new starters and deputise when needed., • A valid UK driving licence, as occasional cover at other stores may be required. Lemoncloud prides itself on partnering with places of work that encourage diversity, equality and inclusion. At Lemoncloud, we endeavour to get back to you within 48 hours of your application. JBRP1_UKTJ

JOB TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£28k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team Close working relationships with high profile clients meaning long term contracts and security Dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, air conditioning Operating a mobile team of both residential and mobile engineers with various skillsets across London and the South East Excellent reputation for delivering quality and high standards of service Leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating CANDIDATE INFORMATION Service Desk Administrator As a service desk adminisrator you will have demonstrable experience of working within a helpdesk, customer services or call centre environment previously preferred To be organised, with good attention to detail Ability to work in a fast-paced environment Self-motivated with the ability to set oneself tasks when working in a team, as well as individually Excellent written and verbal communication skills Good time management skills to work under pressure and to deadlines Pro-active with the ability to think on your feet and for yourself Demonstrate sound decision making when taking responsibility for tasks Accurate data entry skills JOB INFORMATION Service Desk Administrator As a service desk administrator you you be responsibile for general administration/office duties including preparing documents, producing files and filing Incoming phone calls & emails over various inboxes Allocation of works to engineers Working to response times to meet contractual SLA agreements Providing support obtaining accreditations and certifications Collating health, safety and compliance documentation Assisting with quality procedures to obtain ISO standards (in future) Jobsheet processing, including forwarding completed reports to clients & uploading to customer portals Requesting site access and arranging Permits when required, Preparing quotations with support from contract managers Requesting costs and raising purchase orders to suppliers TPBN1_UKTJ

A major UK and International commercial vehicle manufacturer is looking for a service advisor tocan run and manage the front service desk.

JOB TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£27k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Survive Desk Administrator to join their ever expanding team Close working relationships with high profile clients meaning long term contracts and security Dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, air conditioning Operating a mobile team of both residential and mobile engineers with various skillsets across London and the South East Excellent reputation for delivering quality and high standards of service Leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating CANDIDATE INFORMATION Service Desk Administrator As a service desk adminisrator you will have demonstrable experience of working within a helpdesk, customer services or call centre environment previously preferred To be organised, with good attention to detail Ability to work in a fast-paced environment Self-motivated with the ability to set oneself tasks when working in a team, as well as individually Excellent written and verbal communication skills Good time management skills to work under pressure and to deadlines Pro-active with the ability to think on your feet and for yourself Demonstrate sound decision making when taking responsibility for tasks Accurate data entry skills JOB INFORMATION Service Desk Administrator As a service desk administrator you you be responsibile for general administration/office duties including preparing documents, producing files and filing Incoming phone calls & emails over various inboxes Allocation of works to engineers Working to response times to meet contractual SLA agreements Providing support obtaining accreditations and certifications Collating health, safety and compliance documentation Assisting with quality procedures to obtain ISO standards (in future) Jobsheet processing, including forwarding completed reports to clients & uploading to customer portals Requesting site access and arranging Permits when required, Preparing quotations with support from contract managers Requesting costs and raising purchase orders to suppliers

We are the UK’s leading supplier of quality timber doors, a successful family run business looking for an enthusiastic Sales and Customer Support Advisor to provide outstanding service and advice to a range of customers, primarily customer facing. Working from our newest store in Farnham, which opened in November last year, you will be part of our professional and friendly team of 3. We offer a competitive salary, annual discretionary bonus, company pension, 23 days holiday, staff discount, My Staff Shop platform, cycle to work and Electric car schemes, Referral Program, sick pay after qualifying period. You will be serving customers face to face and handling incoming telephone enquiries, and will be expected to professionally and efficiently deal with queries, converting them into orders whilst providing exceptional consumer advice on our products. The role would candidates with previous experience working in the retail sector for companies like Carphone Warehouse, John Lewis, Currys, B&Q or similar. We are looking for candidates with proven sales experience and customer service skills who have the confidence to approach customers. You must have good PC skills and be a fast learner with the ability to retain product information, along with good telephone skills to follow up on orders. Reporting to the Branch Manager, your key duties will be: Sales Duties • Deliver excellent customer service that exceeds all customer’s expectations. • Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible. • Dealing with customers’ orders and queries in a confident, efficient and professional manner. • Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given). • Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc. • Matching the needs of the customer to the best product available, remembering upselling and stock levels. • Ensuring all deliveries are checked off accurately, promptly and that relevant paperwork is passed on efficiently and quickly. • Resolving any customer issues/inquiries to a satisfactory conclusion. • Keeping paperwork precise and clear so that tasks may be followed by colleagues (particularly whoever is covering for your day off). • Create effective, up-to-date displays in the showroom, ensuring that all products are clearly coded, priced and kept clean and well presented. • Ensure specific customer requirements (e.g. glass, rebating etc.) are processed efficiently, promptly and to meet delivery promise. • Ensure all promises made to customers are realistic, achievable and are completed. • Be prepared to deputise effectively in the absence of the Branch Manager or Assistant Manager. General Duties • Keep a customer friendly, working environment and follow the clear-desk policy at the end of each day. • Prepare and assist with stocktakes adhering to Company procedure. • Supplied company uniform to be worn at all times and kept neat, clean and presentable, ensuring work wear and appearance standards are adhered to. • Assist with the training and development of all new recruits. • Report any Health and Safety issues to your line manager. • Take on any reasonable ad hoc duties to ensure the smooth running of The Company. To be successful for the Sales and Customer Support Advisor role you will have proven sales experience selling an actual product and the desire to work in the retail sector interacting with customers face to face and by telephone and have a good knowledge of Microsoft and the ability to learn to use inhouse purchasing systems. You should have the ability to show customer service skills and be confident dealing with colleagues and customers. The role would suit candidates seeking to join a large, well established, and secure company who can offer full training and the chance to learn and develop. We are an excellent company to work for, joining an organisation that looks after its staff with an extensive benefit package and salary. Please send your CV for immediate consideration

PLANT HIRE CONTROLLER Location: Farnborough / surrounding areas Salary: £35,000 per annum Job Type: Permanent Hours: Monday-Friday, 7:00am-5:00pm (45 hours per week) We are currently recruiting for an experienced Plant Hire Controller to join an established plant and tool hire business. This is a varied role working across two nearby operational sites, so the successful candidate will ideally be based in or around Farnborough and comfortable travelling between both locations. The role combines customer service, hire desk administration, transport coordination and day-to-day operational support, making this an excellent opportunity for someone with experience within plant hire, tool hire, logistics, transport or a similar environment. Key Responsibilities • Communicating with customers face-to-face, by telephone and email - Taking and processing plant and tool hire orders and sales - Developing knowledge of new products and services - Maintaining stock levels and sales goods - Supporting equipment deliveries during busy periods - Preparing daily work schedules for drivers and efficiently accommodating additional customer orders - Coordinating and managing driver performance - Managing driver holiday schedules and timekeeping - Ensuring vehicles attend scheduled servicing and MOT appointments - Maintaining and improving operational KPIs - Supporting promotional and customer events - Maintaining a clean, tidy and organised working environment - Ensuring all operational activities are carried out with full regard to health and safety - Working in accordance with relevant legal, environmental and company policies - Identifying and resolving operational issues efficiently - Working closely with colleagues to ensure customer expectations are consistently exceeded About You The successful candidate will ideally have: • Previous experience within plant hire, tool hire, logistics, transport or a similar industry - Experience of coordinating or planning transport/logistics - Excellent customer service and communication skills - Strong organisational and time-management skills - The ability to plan and prioritise a varied workload - Good IT skills and confidence using computer systems - Excellent attention to detail and accuracy - A practical and analytical approach to problem solving - A proactive approach and willingness to learn about new products - The ability to work well as part of a team while also using your own initiative - A strong understanding of customer service and the importance of exceeding expectations - The ability and willingness to work across two nearby sites What's on Offer • £35,000 salary - Monday-Friday working hours - 7:00am-5:00pm, 45 hours per week - Varied and responsible role within an established plant hire business - Opportunity to develop within a busy operational environment If you have experience in plant hire, tool hire, transport, logistics or a similar operational environment and are looking for a varied role with responsibility, we would be interested in hearing from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

As a VBSE ENOC Service Desk Analyst, you'll play a vital role in keeping mission-critical services running smoothly for Vodafone's business customers. Experience managing tickets, incidents, or escalations within a technical support, service desk, or operational environment. With £11bn invested in

Previous experience working in a service desk or IT support environment. Service Desk Analyst 3-Month Initial Contract100% On site in Eastleigh £21. Handling incidents and service requests using ITSM tools.

Provides first-line technical support to customers via ticketing platform, email, and phone, diagnosing and resolving issues.

Do not wait to apply after reading this description a high application volume is expected for this opportunity.An exciting opportunity has arisen for an innovative and confident individual to join my client's IT team.They are an organisation driven by strong values, always putting the community firs

Act as the key escalation point for technical and service issues.

Experienced 2nd Line Service Desk Engineer to provide technical support in a financial services environment, handling escalated incidents and acting as a technical expert.

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + BenefitsAre you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and

Provides first-line technical support for IT incidents and service requests, diagnosing and resolving issues, managing ticket queues, and ensuring professional IT support experiences.

Seeking a Service Desk Team Lead in Ringwood, Hampshire to manage incident and request lifecycles, provide customer service, and assist with operational cover during busy periods.

Apprenticeship opportunity for an IT Service Desk role in Edinburgh, focusing on first-line support, incident logging, and customer issue resolution.

Provides first and second-line IT support as a Service Desk Analyst, handling user requests and resolving technical issues for an organization's technology operations.

IT Service Desk Engineer needed to support IT infrastructure, O365, and provide technical assistance.

Service Coordination and Stakeholder EngagementAct as a key point of contact between business users, support teams, and service providers. Monitor service request fulfilment activities and escalate issues where necessary. Support the coordination of activities across multiple teams to ensure service

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

Residential Childcare Support Worker We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people.Location: Aldershot, Hampshire Contract: Casual Specific Hours: Shift Pattern- ad-

Where you will be working: Location: Ormesby House, West Hill, Oxted, Surrey, RH8 9JB Ormesby House provides a specialist residential service for all gender identities who have a learning disability, or who are autistic, and have behaviours which, due to their diagnosis may be of concern/distress. T

Residential Childcare Support Worker We're currently recruiting experienced Residential Childcare Support Workers and also welcome applications from people passionate about making a real difference to young people.Location: Guildford, Surrey Contract: Casual Specific Hours: Shift Pattern- ad-hoc

Overview: Our residents are at the heart of everything we do at the Meath Epilepsy Charity with person centered planning we make sure that everyone remains focused on achieving their goals and to maintain their independence as much as possible.Do you enjoy working with people? Are you looking to tak

You will: Create a safe, nurturing and supportive home environment where children feel valued Support daily routines, education, hobbies and activities that build confidence and life skills Build stable, trusting relationships and be a consistent, positive role model Use calm, therapeutic and consis

Excellent opportunity to work as a Warehouse Operative / Forklift Truck Driver for the leading manufacturer of global health and beauty products in the UK.Staffline is recruiting Warehouse Operatives/Forklift Truck drivers in Alton.This role offers continental night shifts: 7 shifts in a 2-week r

Waking Night Residential Childcare Support Worker Company : Apple Orchard Salary: £28,619.Location: Guildford, Surrey Contract: Full Time, permanent Specific Hours : Approx 40 hours per week.Apple Orchard provides safe, nurturing environments where young people can build positive relationships, ove

Safer Recruitment As part of our safer recruitment procedures, we require the following checks for all successful applicants: A criminal background check through the Disclosure and Barring Service (where appropriate). References will be obtained to ensure satisfactory evidence of conduct in current

Female only Complex Care Support Worker – £15.Hour Unicare Complex Care Specialist Ltd Pay: £15.Role: Complex Care Support Worker Support Level: 2:1 Care Make a Real Difference Every Day Unicare Complex Care Specialist Ltd is looking for compassionate, patient and confident Complex Care S

Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational h

Order Pickers Holmewood, Chesterfield Cold Storage Warehouse Immediate Starts Available Temp to Perm Weekly Pay JDR Recruitment are currently recruiting experienced Order Pickers to join a leading temperature-controlled logistics business based in Holmewood.Working within a busy cold storage war

Were looking for an experienced and confident Senior Care & Support Worker to support the day-to-day delivery of high-quality care and support services within our Care & Support team.

Would you love a rewarding role, supporting our 4 year old client with complex health needs in his family home? Join Active Assistance, and become part of a rewarding new care team supporting our new young client in his home in Flint.This role is to support our brand new client, a 4 year old little

No two days will be the same at this vibrant service in Bidford, as our service users love to take part in a wide range of activities at home and out in the community. The service is located in Bidford-on-Avon and has great transport links.

Children and Young People's Services. Occasional travel to other locations may also be required for training, meetings or service cover.

You will provide positive support to individuals to enable them to participate in community activities, you will also work with and develop a personal support plan that addresses individual specific needs helping service users to develop domestic, financial and emotional management and achieve great

Work Strata are hiring warehouse operatives for our well-known engineering client based in Eye, Suffolk.Successful candidates' daily responsibilities will include working to company procedures, assisting in the packing and shipping process, transporting stock around the warehouse using delivery cage