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ServiceNow, Windows 11, O365, WAN/LAN Network infrastructures (IPv4), Office 2013, Citrix/Citrix Director, Desktop PC, Laptop hardware and Apple Devices (iPad, iPhone, MACs). Experience of working in an IT Service desk environment. The ability to build relationships and have the gravitas and conf...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLAs. Skills & Experience Required: M

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Provide first-line IT support via phone and email, ensuring timely resolution and accurate logging of incidents and service requests.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled and progressed within Service Level Agreemen...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Service Desk AnalystWe urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contractResponsibilities -. Supporting desk setups, desk side support visits to end users.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's.

A leading organisation specialising in providing high quality services are looking for a Service Desk Engineer. Service Desk Engineer£27-£32kBenefits: Training/Progression/Great Tech/Hybrid Working.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service Desk Engineer. Handle...

Extensive knowledge of troubleshooting and supporting various hardware (Laptops, Desktops, Mobile Devices). Experience of supporting M365 Services (Teams, SharePoint and One Drive). Outstanding Customer Service skills.

ServiceDesk #ITSupport #Analyst #TechJobs #Bletchley #UnitedKingdom #CustomerService #ProblemSolving. Support Monitoring and Reporting: Tracking service desk performance, generating reports, and ensuring SLAs are met. Manage Service Desk Tools: Ensuring our ticketing system is used effectively, u...

We urgently require a Service Desk Analyst for our prestigious client on an initial 6 months contract. Supporting desk setups, desk side support visits to end users.

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

We have an exciting opportunity for a Wholesale Service Desk Advisor to join the Wholesale Service Desk at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service. Development opportunities in line with the Wholesale Service Desk Advisor progression plan. Online GP se...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

The 1st Line IT Service Desk Analysts will be the first point of contact for our clients' users & will be responsible for accurately logging incidents and attempting first time resolution where possible of IT issues. Experience in a similar IT service desk environment would be preferred and prev

A highly reputable enterprise organisation is currently recruiting an IT Service Desk Manager with strong experience running a service desk, encompassing Service Support and Service Delivery with an on-premise 365 estate. The ideal candidate will have been running a Service Desk, encompassing Ser...

As a 2nd line Network Connectivity Service Desk Engineer you will need to have understanding and experience in operational environment equivalent to a 1st line faults desk along with experience in working in a SP/ISP/TelcoCarrier operational environment, CCNA / JNCIA routing and switching experie...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

Key Requirements: Proven experience in a Service Desk environment Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications and Windows 10/11 OS Excellent communication and customer service skills Ability to work 5 days per w...

Full UK Driving license Provide specific 1st/2nd line D365 SCM software support Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support teams where necessary Log & prioritise all incidents, service requests, change reques

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Experience in Cloud computing Technology and delivery Service Desk Management Expe...

Service Desk Analyst - Bedford. Project manage, under supervision of the Service Desk Lead, relevant projects with a hands-on approach,. Ensuring that all interactions with users of the service are handled in an efficient and courteous manner.

Project manage, under supervision of the Service Desk Lead, relevant projects with a hands-on approach, Ensuring that all interactions with users of the service are handled in an efficient and courteous manner. Service Desk Analyst - Bedford Full Time Hybrid Salary. Provision of first line suppor...

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follo...

Manage the IT Service Desk to ensure efficient and effective support for all IT-related technical and service request issues. Implement best practices and continuous improvement initiatives for the IT Service Desk. Experience in Cloud computing Technology and delivery Service Desk Management Expe...

Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in follo...

Senior 2nd Line Support | Senior Onsite Engineer | Senior Service Desk Analyst. Strong communication skills with a passion for delivering first-class service Solid technical foundation across Microsoft technologies Stability matters. Microsoft or Azure certifications ITIL Service Management knowl...

Join our team at Lakeside, part of the Warner Hotels Group.This hotel on Hayling Island has spa facilities, a cabaret restaurant, and overlooks a lake near the Hampshire coast.We have a fantastic opportunity for a Food and Beverage Team Leader to join us at.The benefits of working with us.Free us...

Ensuring that incidents and service requests which cannot be resolved by the service desk are escalated to the correct resolver teams. ED&F Man services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. Ensure channels into the service ...

Customer Service Assistant - Essex. As a Customer Service Assistant, you will deliver an outstanding experience for our customers. Exceptional customer service will be at heart of your role.

Outstanding customer service skills and a strong service-oriented mindset Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory (Entra ID) A proactive support analyst who is eager to learn and develop professionally Experience supporting user lifecycle processe...

With a genuinely warm welcome, you'll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. You must have a natural hospitality charm and a passion for service. Monthly and annual team member service awards, making sure your

Service Desk Analyst Job Type:. IT Service Desk and Request Management?. Act as a single point for all incoming communications, including phone calls, chat, service portals, alerts, and e-mails.

This is a people-focused helpdesk role for someone who thrives on solving problems, delivering exceptional service, and genuinely enjoys supporting clients. Ensure services are delivered to internal SLAs and exceed client expectations. Job Description – Customer Service Assistant.

Overall Job Purpose: The senior analyst plays a crucial role in maintaining the efficiency and functionality of IT services within the company, providing expert-level support to ensure smooth operation of IT systems and services within the organisation. Experience with a ServiceDesk ticketing sys...

We are currently recruiting a Customer Service Advisor, to work from our office in Bedford, MK44 3JZ. Our services include vehicle collection instructions and handling personal data, processing keys and documents, finance and private plate management. An excellent Customer Service focussed attitu...

Service Desk Analyst (Junior Entry-Level) £25 - £28K negotiable on experience Central London | Hybrid (4 days in-office, 1 from home). What’s in it for you? Work in vibrant, creative central London offices (with the perks to match) Hybrid model: 4 days in, 1 from home Hands-on exposure to both P

Strong analytical, communication, and customer service skills.

The ideal candidate will have experience working with managed service providers (MSPs) and service desks, collaborating with third-party companies to optimise IT performance. Vacancy Description: We are partnering with a client who is expanding their team and seeking a motivated 2nd Line Service ...

Interim Executive Director Climate, Environment & Customer Service to take the lead and oversight of their Climate, Environment & Customer Service Directorate. This role is a critical role for the authority and as such requires someone who has worked at Executive Director level with extensive lea...

Duties for the post include working as part of a multi-functional Customer Service Team providing high quality customer focused service delivery across a wide range of services through a variety of channels including telephone, face to face and electronic methods. We are looking for a well organi...