Technical Service Specialist (OneEPR)
hace 18 días
Portsmouth
NHS band 6: Salary 38682 - 46580. Fixed Term Contract: 2 years. Closing date: 23rd November 2025 Full time: 37.5 hours per week The OneEPR Programme exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for out paents. The solution is the direct result of the combined vision and strategic goals of: 1. Isle of Wight NHS Trust (IWT), 2. Portsmouth Hospitals University NHS Trust (PHU), 3. Hampshire Hospitals NHS Foundation Trust (HHFT), 4. University Hospital Southampton Foundation Trust (UHS) The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years . The introduction of EPR will support us in transforming how we work every day helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way according to best practice efficiently and consistently. Our EPR will act as an enabler for a greatly improved integrated healthcare system in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions. The key objectives of the programme are: 1. Enhance patient care by empowering clinicians providing them with the right information at the right time and in the right place, 2. Improved continuity of care for many of our patients who receive treatment at more than one Trust, 3. Provide a single source of truth making sharing information across pathways much simpler, 4. Maximise efficient working and reduce errors when making decisions, 5. Allow significantly greater clinical information-sharing with our partners in primary care community care mental health and ambulance, 6. Enable integration of acute services across the four Trusts Job purpose The OneEPR Technical Service Specialist will work alongside existing team members in the Technical Service Team who hold the same role. Over the course of the fixed-term contract you will focus on supporting EPR workstreamsintegrating new infrastructure and solutions while migrating and decommissioning legacy systems as directed by the Technical Service Lead (OneEPR). As OneEPR is an evolving project with currently undefined boundaries this role aligns with the standard Technical Service Specialist job description. To effectively collaborate with existing staff in delivering the OneEPR programme you will be expected to gain the necessary knowledge and skills to undertake tasks that emerge throughout the duration of the project. Play a specialist technical role in the provision of effective efficient and fully integrated IT operational services that maximise their availability and integrity for end-users and optimise the value gained by the Trust from its investment in IT. This will be achieved by: • Delivering new and modified IT systems that address IT security performance and availability requirements;, • Supporting software and hardware installations specifications testing and service transition;, • Supporting the Trust in meeting business objectives by contributing to assessment of potential technology innovations and where approved assisting their implementation;, • Supporting the departments ITIL processes providing professional guidance in and execution of Incident Request Fulfilment Change Release Configuration Problem Performance and Availability Management;, • Applying operating procedures for all systems hosted within the Trust Data Centres so they are operating at their optimum performance availability to IT users and integrity of their data;, • Maintain personal and professional development to meet the changing demands of the job participate in appropriate training activities and encourage and support staff development and training., • Deputise for the DIGITAL Operational Management Team as necessary and assist him in other related areas as required, • Participate in a rota system for on-call services., • Provide cross matrix support across the three operational functions within DIGITAL Operations Operations Centre Service Operations & Infrastructure Services., • Other tasks as directed by the DIGITAL Operational Management Team.