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Powered by Water, Driven by Purpose.Ensure all your application information is up to date and in order before applying for this opportunity.South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes.Were pr

Job Description Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes.

If this IT Service Desk Analyst role sounds like a good fit, please apply with your most up to date CV and I’ll be in touch. IT Service Desk Analyst | £170 - £180 | Inside IR35 | 6 Months | Hybrid Remote | Exeter / St Austell. We’re currently recruiting for an experienced contract IT Service D

Purpose of the Role The Senior Recruitment Consultant is responsible for managing and developing a profitable desk through effective client relationship management, business development, and high-quality candidate delivery. Key Responsibilities 1. Business Development & Client Management Proactively identify and win new business opportunities through sales calls, networking, and client visits. Maintain and develop strong relationships with existing clients to ensure repeat business and high satisfaction levels. Negotiate terms of business and service agreements in line with company policies. Provide consultative advice to clients on market trends, salary benchmarking, and recruitment strategy. 2. Candidate Attraction & Management Source, screen, and interview candidates through job boards, social media, referrals, and the company database. Match candidates effectively to client requirements, ensuring the best fit for both parties. Manage the full recruitment lifecycle from initial brief to placement and aftercare. Ensure all candidate and client information is handled compliantly and professionally. 3. Desk & Financial Performance Take ownership of a profitable recruitment desk (both temporary and permanent) Meet and exceed agreed KPIs, revenue, and margin targets. Accurately record activity, pipeline, and placements using the CRM system. Contribute to the overall performance and profitability of the branch/team. 4. Leadership & Team Contribution Support and mentor Recruitment Consultants, Resourcers, or Trainees where required. Share best practice and contribute to a positive, collaborative team environment. Deputise for the Branch Manager when necessary and support branch-wide initiatives. Key Skills & Competencies Strong business development and sales ability within a recruitment environment. Excellent relationship building and stakeholder management skills. High level of professionalism, integrity, and resilience. Strong communication, negotiation, and influencing skills. Organised, proactive, and able to manage multiple priorities. Results driven, with a proven ability to meet and exceed targets. Experience & Qualifications Minimum 2 years recruitment experience Proven track record of consistent billing and business growth. Experience managing client accounts and winning new business. Knowledge of relevant recruitment legislation and compliance requirements. Proficiency with CRM systems and major job boards. Personal Attributes Ambitious, self-motivated, and commercially astute. Team player with a supportive and collaborative mindset. Confident communicator with excellent interpersonal skills. Positive attitude, adaptable, and able to thrive in a fast-paced environment. INDTB TPBN1_UKTJ

The Role As a Deskside Support Analyst, you will be part of the Service Operations team, providing face-to-face and on-site technical support to end users. You will act as a key point of contact for resolving hardware, software, and access-related issues, ensuring a high-quality user experience in a fast-paced, security-conscious environment. This role requires strong technical capability, excellent interpersonal skills, and a proactive, customer-focused approach to problem resolution, operating in line with ITIL best practices. Role Responsibilities • Provide deskside and on-site technical support to users, resolving incidents and service requests logged via ServiceNow or other approved channels, • Perform hands-on diagnosis, troubleshooting, and resolution of issues related to desktops, laptops, peripherals, mobile devices, and meeting room technology, • Support Microsoft operating systems, Active Directory / Entra ID, Microsoft 365, and Microsoft Cloud services (including Azure), • Manage user account administration, including account creation, access provisioning, group membership, and password resets using Active Directory / Entra ID, • Install, configure, upgrade, and replace end-user hardware and software in accordance with standard operating procedures, • Escalate complex or unresolved issues to second- or third-line support teams while maintaining ownership and clear communication with the user, • Ensure all incidents and service requests are accurately logged, prioritised, and resolved within agreed service level agreements (SLAs), • Follow documented technical procedures, security standards, and knowledge base articles to ensure consistent service delivery, • Support security and compliance requirements, including endpoint protection, patching, and secure device handling, • Collaborate with service desk, infrastructure, and security teams to support continuous service improvement, • Participate in shift-based or on-call rotations where required to support business operational needs Skills, Knowledge & Experience • Strong working knowledge of current and previous versions of Microsoft Windows and Windows Server, • Hands-on experience providing deskside or on-site end-user support in a corporate or enterprise environment, • Experience using ServiceNow or similar IT Service Management (ITSM) tools, • Solid understanding of Active Directory / Entra ID administration and troubleshooting, • Good working knowledge of Microsoft 365 applications and end-user support, • Familiarity with Microsoft Cloud technologies, including Azure, is desirable, • Understanding of ITIL service management principles and best practices, • Excellent communication and customer service skills, with the ability to engage confidently with users at all levels, • Strong analytical and problem-solving skills with a proactive, solution-driven mindset, • Experience working in a managed service provider (MSP), MSSP, or security-focused environment is advantageous but not essential About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role: Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well as regular visits to client premises. You will have a logical approach and attention to detail, be confident, highly organised, flexible, reliable and able to manage tasks and prioritise within tight deadlines. Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, devices and applications - Assist with routine maintenance tasks, patching and monitoring - Escalate more complex issues to senior engineers where appropriate - Support small project tasks under the guidance of more senior team members - Accurately document work, updates and solutions in our service desk system Requirements of the Service Desk Analyst: - Motivated team player with high standards of customer service - Excellent analytical and problem-solving skills, with a strong attention to detail even when working under pressure. - Methodical and able to approach complex problems logically - Excellent written and verbal communication skills at all levels, both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team - Aptitude for continuous learning and development, including self-directed study when appropriate - You must be enthusiastic, inquisitive, presentable, confident & articulate with an excellent telephone manner - Your own car and a clean driving licence would be advantageous (costs will be reimbursed) - Degree-level or higher qualification in BSc Cyber Security, BSc Computer Science, BSc Software Engineering, BSc Mathematics, MSc Cyber Security is desirable - Any relevant industry certifications Must be able to demonstrate some of the following: - Knowledge of Microsoft operating systems ideally up to Windows Server 2025 and certainly Windows 11, including Active Directory and DNS - Understanding of network topologies including wired / wireless, switching, security and VLANs. - Implementation of networking upgrades desirable - Experience of basic security hardening and penetration testing would be advantageous - Experience of conducting audits e.g. asset management, cyber security etc. - Experience with PowerShell for administration and automation - Experience of supporting organisations to achieve Cyber Essentials / CE+ a distinct advantage - Office 365 Administration. Office 365 migration experience desirable - Azure Administration and migration experience - Experience of server and workstation hardware builds, fault diagnosis and problem resolution - Experience of a wide range of Endpoint Security solutions and managed mail security, including centralised management and monitoring - Familiarity with patch management, configuration management and MDM solutions desirable - Experience of the managed deployment of client applications and application migration - Experience with SQL Server and SQL database administration and upgrades would be advantageous - Familiarity with supporting all common end user software including Microsoft Office - Experience of technical writing, documenting solutions or writing / designing training materials - Experience with other scripting and programming languages e.g. Python, Go, Swift etc. Benefits of the Service Desk Analyst: - Paid holidays + Bank Holidays - Opportunities to progress

IT Support Technician Exeter, Devon Are you knowledgeable about IT and have the communication skills and enthusiasm to pass that on? If so, read on. About Us With offices in Exeter, Teignmouth, and Newton Abbot, Tozers Solicitors LLP is looking for an IT Support Technician to join their team, working from their Exeter office on a full-time, permanent basis, for 36.25 hours per week. With 30 partners and 190 staff across our offices, we offer unrivalled legal services to businesses and individuals, both locally and nationally. The Benefits • Competitive salary - 25 days' annual leave, plus bank holidays - Pension scheme - Supportive team environment - Wellbeing initiatives What you’ll be doing Working in our IT Team, you will be providing first-line technical support, dealing with helpdesk tickets and troubleshooting issues. You will also assist with the roll-out of new hardware and software, provide end-user IT training and other tasks to help ensure the firm’s IT systems run smoothly. You will also provide support to the Head of IT with development projects, including management/administration of the firm’s in-house software and databases and evaluate and test new hardware and software products before they are rolled out. What we’re looking for We’re looking for someone who can work as part of a team and also tackle challenges independently. Previous experience in an IT Support role would be desirable, preferably in the legal sector. What you’ll have The work of the IT Team is fast-paced and, oftentimes, sensitive, so you will need to be able to prioritise your tasks and work efficiently and with accuracy at all times. You will also be methodical and be able to identify and troubleshoot problems. Communication skills are key to this role, and it’s important you are able to speak to people on a level they will understand to help them with IT problems. Previous IT support/service desk/helpdesk experience (at least 3 years) is essential. It is essential that you can show us that you: • Have a keen aptitude and interest in IT - Have the ability to plan, organise and analyse your own work - Can maintain effective personal relationships - Can work within a team and independently - Have at least one qualification in IT at A Level (or equiv.) or higher, such as: A Level IT or Computing BTEC Level 3 Diploma in IT, Computing or Technical Support BTEC HND or HNC Diploma in IT or Computing Experience in: • Microsoft Active Directory - Microsoft Windows 11 - Windows Server 2019/2022 - Microsoft Exchange Online - Microsoft Office 365 - Microsoft Teams - Microsoft SharePoint - Mimecast It would be an advantage if you have: • Previous experience working in a law firm - Previous experience of SOS Connect legal software and BigHand digital dictation - 1 year or more of experience working in an IT support role And previous experience with: • LAN/WAN Networking - Citrix - Sophos - Mobile Device Management We are open to considering applicants who meet the requirements of the role and who are looking for a hybrid working arrangement. Initially, you will be office-based in Exeter to help you familiarise yourself with the team, our work, and the support available to you. What we have We believe that our people are our most important asset, and are committed to supporting our teams, cultivating a healthy culture of challenge and expectation with support and care. We invest in our teams and our infrastructure to ensure that we attract and retain talented staff and are committed to giving all colleagues the opportunity to reach their full potential, with a real focus on training and development. Our values: high-quality work, healthy growth and happy teams are at the heart of everything we do. Find out more about our vision and values, commitment to colleague wellbeing, and colleague benefits on our website. Other organisations may call this role Helpdesk Technician, 1st Line Support Technician, 2nd Line Support Technician, IT Support Engineer, IT Support Analyst, IT Service Delivery Technician, Desktop Support Technician, or IT Technician. The closing date for this role is the 10th February 2026. Webrecruit and Tozers Solicitors LLP are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you develop your career as an IT Support Technician with Tozers Solicitors, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Purpose of the Role The Senior Recruitment Consultant is responsible for managing and developing a profitable desk through effective client relationship management, business development, and high-quality candidate delivery. Key Responsibilities 1. Business Development & Client Management Proactively identify and win new business opportunities through sales calls, networking, and client visits. Maintain and develop strong relationships with existing clients to ensure repeat business and high satisfaction levels. Negotiate terms of business and service agreements in line with company policies. Provide consultative advice to clients on market trends, salary benchmarking, and recruitment strategy. 2. Candidate Attraction & Management Source, screen, and interview candidates through job boards, social media, referrals, and the company database. Match candidates effectively to client requirements, ensuring the best fit for both parties. Manage the full recruitment lifecycle from initial brief to placement and aftercare. Ensure all candidate and client information is handled compliantly and professionally. 3. Desk & Financial Performance Take ownership of a profitable recruitment desk (both temporary and permanent) Meet and exceed agreed KPIs, revenue, and margin targets. Accurately record activity, pipeline, and placements using the CRM system. Contribute to the overall performance and profitability of the branch/team. 4. Leadership & Team Contribution Support and mentor Recruitment Consultants, Resourcers, or Trainees where required. Share best practice and contribute to a positive, collaborative team environment. Deputise for the Branch Manager when necessary and support branch-wide initiatives. Key Skills & Competencies Strong business development and sales ability within a recruitment environment. Excellent relationship building and stakeholder management skills. High level of professionalism, integrity, and resilience. Strong communication, negotiation, and influencing skills. Organised, proactive, and able to manage multiple priorities. Results driven, with a proven ability to meet and exceed targets. Experience & Qualifications Minimum 2 years recruitment experience Proven track record of consistent billing and business growth. Experience managing client accounts and winning new business. Knowledge of relevant recruitment legislation and compliance requirements. Proficiency with CRM systems and major job boards. Personal Attributes Ambitious, self-motivated, and commercially astute. Team player with a supportive and collaborative mindset. Confident communicator with excellent interpersonal skills. Positive attitude, adaptable, and able to thrive in a fast-paced environment. INDTB

IT Service Desk Analyst | £170 - £180 | Inside IR35 | 6 Months | Hybrid Remote | Exeter/St Austell We’re currently recruiting for an experienced contract IT Service Desk Analyst to act as the main point of contact for IT issues, delivering prompt, high-quality support while resolving complex hardware, software, and network problems. The ideal candidate will be autonomous in stabilising daily operations, maintaining SLAs, and offering insights to improve service delivery. This 6-month contract is offered on an PAYE basis and falls Inside IR35 paying £170 - £180 per day. Full time on-site presence is required in Exeter or St Austell for the first month of the contract while training on IT processes is completed. Following this, there will be the flexibility to work remotely. Key Requirements: Provide fast, high-quality first-line technical support with minimal onboarding. Troubleshoot Windows OS, Microsoft 365 apps, and core networking fundamentals. Diagnose and resolve complex hardware, software, and network issues promptly. Manage support tickets with clear documentation for visibility and next steps. Meet SLAs consistently, prioritising workload and working independently. Collaborate with IT teams, escalate issues, and share specialist insight. Deliver user guidance and informal training to boost productivity and self-service. Maintain and improve knowledge base articles and technical documentation. Identify and implement service improvements using best practice expertise. Support Identity Management processes, ensuring compliance with security standards. What to do next: If this IT Service Desk Analyst role sounds like a good fit, please apply with your most up to date CV and I’ll be in touch. IT Service Desk Analyst | £170 - £180 | Inside IR35 | 6 Months | Hybrid Remote | Exeter/St Austell

Recruitment Consultant / Trainee Consultant Exeter – Winslade Park Are you an ambitious, people-focused professional looking to build a rewarding career in recruitment? Due to continued growth, RGB Recruitment, one of the region’s leading specialist recruitment consultancies, is expanding our team in our vibrant Exeter Head Office at Winslade Park. This is an exciting opportunity to take ownership of a hot 360* desk, working with clients across the Southwest, Wales, the Midlands and beyond - taking hold of an established client base and plenty of room for growth. It’s not uncommon for a recruitment business to claim to be a leader in their field, so here’s a few things that we think sets us apart: Professionally qualified recruiters Seasoned, hands-on management team with over 80 years’ experience combined Low staff attrition rate, average tenure over 6 years – with some staff having spent over 20 years with the business Benefits provided by our parent company including; IT, legal, HR, amazing incentives, training and cutting edge recruitment tools About Us At RGB Recruitment, we work with a diverse mix of clients - from innovative SMEs to global blue-chip organisations, many of whom we partner with exclusively. Our consultants are well-known and respected within their specialist markets, supported by an experienced and long-standing management team. As part of our ongoing success, we’re looking for an enthusiastic, motivated and driven individual who has a passion for people, marketing, and sales. The Role As a Recruitment Consultant or Trainee Consultant, your day will be varied and fast-paced. You’ll be responsible for managing your own permanent/hybrid desk and building long-term relationships with both clients and candidates. Your key duties will include: Running and developing a 360* permanent recruitment desk Managing existing client relationships and growing your own portfolio Registering and sourcing candidates for live vacancies Maximising job boards, LinkedIn, and other online resources Creating engaging advertising and marketing campaigns Generating new business leads and opportunities Attending client meetings and on-site visits Handling administration such as interview confirmations, Terms of Business, and database updates Working in line with RGB’s proven recruitment process We are able to offer a 25+ year old, up-to-date database from Cornwall up to the Midlands (and beyond!), a trusted client base for every niche sector of construction, backed up by Pertemps Network Group who are the UK’s largest independent Recruitment franchise. About You We’re looking for a confident, outgoing, and ambitious team player who’s eager to learn and succeed. You’ll ideally have: Experience in sales, recruitment, or customer service (preferred but not essential) Excellent communication and interpersonal skills A professional phone manner and attention to detail Strong organisation, time management, and problem-solving skills IT literacy and a good understanding of social media platforms If you’re driven, people-oriented, and ready to make an impact - we’d love to hear from you. The Benefits 25 days holiday + bank holidays + your birthday off! Competitive, achievable commission structure Quarterly performance bonuses Pension and share scheme Regular team incentives and social events Flexible working Highly regarded training courses and trainers Free parking Plus, you’ll benefit from a structured career development plan, giving you clear progression opportunities as you grow within the business

Line IT Service Desk Engineers.

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk Engineer

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Lead daily operations of th

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Skill development & Career Progression + Benefits.Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently.Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.Apply now we are waiting to invest

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes.

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, high‑performing IT support function across multiple sites. What you'll do as Service Desk ManagerLead and develop a small service desk team,

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UKs most stunning landscapes.

Taking ownership for all incidents and requests Initial incident triage of all requests Maintaining the rapport with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer

Key responsibilities of the Service Desk Analyst: - Provide first line technical support to our customers via our ticketing platform, email, phone and remote support tools - Diagnose and resolve common desktop, laptop, printer and basic networking issues - Set up and configure new user accounts, dev

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Familiarity with ITSM tools such as ServiceNow, Freshservice, or Jira Service Management. Previous experience in an IT support or service desk environment. This is your chance to play a key part in the technology team of a leading UK transport operator — helping deliver reliable, secure and effici

A consulting firm specializing in communications and public affairs support is hiring an Account Support and Service Delivery professional for its Japan Desk. With a lean team structure, this position offers the opportunity to work closely on each project and develop into a core member of the Japan

The role involves processing incident alerts, resolving technical issues, and ensuring service restoration while maintaining high standards of customer service. A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment.

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

A private equity-backed analytics firm in Greater London is seeking a proactive Service Desk Engineer to support global teams.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

The ideal candidate possesses strong communication and technical skills and is passionate about providing excellent service. You will deliver helpdesk support, assist in equipment procurement, and ensure a seamless onboarding experience for new employees.

Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support.

A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in London. The ideal candidate has relevant qualifications, experience with helpdesk systems, and a commitment to professional development.

Our Service teams sit within the Technology and Operations pillar, delivering end to end support for our users and includes the Global Service Desk, 2nd line, Mac and Application Support teams, Operations and Software Compliance team. We believe in equipping our Service Desk Analysts with the tools

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving i

We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support. Ideal candidates will have service desk experience and familiarity with Windows 11, M365, and Azure Active Directory.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

A local authority in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Ideal candidates will have a robust background in IT support, excellent customer service commitment, and a logical troubleshooting mindset.

By focusing on our customers' needs we're building the flexible and sustainable insurance products and services that they deserve. You will play a key role in supporting the Zego IT infrastructure & users both at the London office and via the helpdesk. You will provide outstanding Level 1 support vi

IT Service Desk Analyst – 1 Year FTC. London – On Site IT Service Desk Analyst. Our client, a challenger bank, is seeking an experienced Service Desk Analyst who will be the primary point of contact for technical issues, managing them effectively.

Fueled by our passion for technology and what it can do to make businesses grow, Node4 Service Desk is an exciting and ambitious workplace environment as we continue to grow, develop and expand into new markets with our varied NODE4 products, services and new solutions. Overall, our service desk ana

Proven experience with helpdesk/service desk systems for logging, tracking, and managing requests. We’re looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the b

The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills

A local government agency is seeking an IT Service Desk Analyst to be the first point of contact for IT incidents and service requests.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.