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Tackle hardware, software, email, password resets, mobile device, and IT equipment issues with empathy and determination. This is an office based role, with the shift pattern being 8am-6pm Monday to Friday, with the occasional weekend work involved. Our people made us who we are and will drive us in

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Service Desk: 3+ Years (preferred). Our client is looking for a proactive

A leading IT service provider in the United Kingdom is seeking a 2nd Line Support / Level 2 Service Desk Analyst to join their on-site team. This role is pivotal to maintaining excellent service standards in a busy environment.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

A reputable Managed Service Provider in Greater London is looking for an experienced Service Desk Engineer to join their technical support team. Join a team that values diversity and a proactive mindset as you help improve client services.

An IT and Communications service provider in the South West is looking for a Service Desk Analyst to join their growing team. The role involves providing first-line technical support, diagnosing issues with desktop and network systems, and documenting solutions effectively.

Assist the Service Desk Team Leader in managing our service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of our 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

We re supporting an established IT services provider in Sheffield who are looking to add a Service Desk Engineer to their managed services team. This is a busy service desk, so it will suit someone who is confident prioritising tasks and enjoys keeping users updated. Holiday allowance of 21 days plu

Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role.

Our local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Accurately log, manage, and track service desk tickets through their lifecycle. Proven experience in providing IT support, ideally in a service desk or customer-facing role.

A local authority client in York is seeking an experienced 1st Line Service Desk Engineer to join their ICT team. Responsibilities include serving as the first contact for IT queries, providing excellent customer service, and troubleshooting technical issues.

A leading public sector organization is seeking a proactive IT Service Desk Analyst to join their team in London. In this role, you will be the first point of contact for IT support, resolving technical issues and managing service requests.

NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies. Working within the Se

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

We are seeking a proactive and customer-focused Service Desk Analyst to join our dynamic team within a Managed Service Provider (MSP) environment. You will be the first point of contact for IT incidents, service requests, and queries from multiple customers across a diverse range of industries. Log,

The role leads the configuration and standardisation of the service desk tooling (ZohoDesk or equivalent), ensuring consistent service quality, efficient ticket resolution, and adherence to agreed SLAs. The IT Service Desk Lead is responsible for the effective operation of the Service Desk in line w

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. Provide stellar customer service to end-users and stakeholders.

Understanding of Software as a Service (SaaS) and Platform as a Service (PaaS) models. Experience with tools such as Jira Service Desk, Power BI, and familiarity with ISO 27001 frameworks for security and compliance. You will be responsible for managing incidents, supporting application functionalit

The team is seeking a Service Desk Engineer to provide first-line technical support, manage incident resolution, and ensure smooth day-to-day IT operations.

A leading health board seeks a dedicated individual to provide comprehensive user support services in a dynamic role.

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

We are looking for a Service Desk Analyst to join our Health and Care service desk team providing support to our GP Electronic Record customers. Strong organisation skills, especially the ability to multitask, and prioritise workload within a busy service desk. Provide 1st line support for our Servi

As a Service Desk Analyst your key responsibilities will be:. Prior experience in a Service Desk Support role. Hiring Manager & a Senior Service Desk Analyst.

A dynamic Managed Service Provider is seeking a proactive Service Desk Analyst to join their team. This entry-level position involves being the first point of contact for IT incidents and service requests from various customers in a shift-based 24x7 environment.

A leading technology consultancy in Greater London seeks an IT Service Desk Lead. This role is responsible for enhancing service desk operations and ensuring adherence to SLAs. Knowledge of ITIL practices and proficiency in ITSM tools like ZohoDesk are essential.

A professional services firm in London is seeking a Service Desk Analyst. This role involves providing IT support focused on the Microsoft Technology Stack within a professional services environment. Candidates must have strong troubleshooting skills, excellent communication, and Professional Servic

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in-house tic

A leading technology solutions firm in Newcastle is seeking a Service Desk Coordinator.

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. A leading financial information services provider is seeking an AI Product Owner & Developer in London. Ideal candidates will possess strong

Experience working on a Service Desk / management and prioritization of ticket queues. IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You must have a solid understanding of helpdesk responsibilit

A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team.

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support.

A prominent IT consultancy in Hull is seeking a Senior Service Desk Analyst to provide desktop, server, and Cloud support. Exceptional customer service and communication skills are essential for success in this position.

A leading technology service provider in the UK is seeking a skilled IT Service Desk professional. Key responsibilities include troubleshooting Windows issues and utilizing ITSM tools such as ServiceNow and BMC Remedy.

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Work directly with Platinum Services leadership to prioritize projects, align resources and keep on track. Experience in a deskto

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

A financial services company is seeking an IT Service Desk Analyst to serve as the first point of contact for IT support. This hybrid position includes travel to key sites across the UK, offering a dynamic work environment focused on service delivery.

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations.

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support.

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

Join Our Global Tech Team as an IT Service Desk Analyst - Bilingual in French and English. At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Create and maintain self‑service

A local governmental body in Greater London is seeking an IT Service Desk Analyst to provide exceptional IT support. The ideal candidate will have proven IT service desk experience, strong problem-solving skills, and familiarity with ITIL principles and Microsoft 365.

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers.