Trabajos service desk en ColchesterCrear alertas

2nd Line Support Engineer | Colchester | £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: • Monitoring & dealing with issues raised in the logging system and directly through the phone., • Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction., • Perform necessary, routine maintenance and updates to application operating systems and anti-virus software., • Confirm factors such as IT Policies, procedures and security standards are being considered and abided by., • Assist with data retrieval, backup management - either onsite or cloud based., • Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications., • Knowledge with virtualization technologies such as VMware and Hyper-V., • Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN., • Familiarity with troubleshooting and resolving issues linked to Microsoft 365., • Knowledge of Active Directory and user account management., • Familiarity with server administration demands such as user management, file shares and security., • Strong communication and interpersonal skills. 2nd Line Support Engineer | Colchester | £32,000-£35,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Service Desk Analyst Colchester – Hybrid, 3 days on site £30,000 – £35,000 This is a Service Desk Analyst role with an established business supporting users across multiple UK sites as part of a small, close-knit IT team. It’s a hands-on role where you’ll be the go to person for IT support across the business, not just logging tickets, but taking ownership of issues from start to finish and actually fixing things. You’ll be supporting a range of users day to day, while also getting involved in wider improvements across systems, security and infrastructure. Alongside the day-to-day support, you’ll have the chance to get involved in project work and things like system upgrades, device rollouts and improving how IT services are delivered across the business. You’ll be working closely with the wider IT team, so there’s good exposure beyond just support if you’re looking to build on that. The environment is very Microsoft focused, so you’ll be working across Microsoft 365, Azure AD, Active Directory and Intune, supporting users with everything from access and email issues through to device setup and security. We’re looking for someone who’s got a few years’ experience in IT support, comfortable in a Microsoft environment and happy dealing with people across the business. More than anything, it’s about someone who takes ownership, can troubleshoot properly and wants to be a bit more hands-on than a standard helpdesk role.

Role: Service Desk AnalystLocation: Colchester, EssexSalary: Up to £32,000Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they're looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle a mix of 1st and 2nd line issues, ensuring a high level of service and quick resolution times. Key Responsibilities: • Provide 1st and 2nd line technical support via phone, email, and remote tools, • Troubleshoot and resolve issues across desktops, laptops, and user environments, • Escalate more complex issues where required, • Occasionally visit client sites to provide hands-on support, • Maintain accurate ticketing and documentation, • Experience in a 1st/2nd line support role (ideally within an MSP environment), • Strong troubleshooting skills across Windows environments, O365, and general IT infrastructure, • Excellent communication and customer service skills, • Full UK driving licence (essential for occasional client visits), • Salary up to £32,000, • Opportunity to work with a growing MSP in a niche and exciting sector, • Exposure to a wide range of technologies and environments, • Supportive team with opportunities for progression

Due to their continued success and growth, our client is currently seeking to recruit an experienced Service Desk Analyst to join their IT department. This is a fantastic opportunity for a technically minded individual to work for an award-winning business, who truly value their employees. The successful candidate will play a pivotal role within the department, responsible for supporting the effective delivery of secure, reliable IT services across the business Key Duties & Responsibilities: • End-to-end ownership of Service Desk tickets, from first contact to resolution, • Provide hands-on support within a Microsoft 365 hybrid environment, • Act as the first point of contact for IT incidents and service requests via the ITSM system, • Support Windows, Android, iOS devices, Microsoft 365, business applications, and core systems, • Troubleshoot across Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, Intune, and endpoint protection, • Manage user onboarding, offboarding, and access changes, ensuring secure and timely provisioning, • Install, configure, and maintain hardware and software in line with internal standards, • Monitor systems, respond to security alerts, and support MFA, device compliance, and access controls, • Work closely with the other team members, gaining exposure to infrastructure and networking decisions, • Contribute to IT projects including upgrades, migrations, security improvements, and hardware refresh programmes, • Support ISO 27001-aligned processes and collaborate with other teams as appropriate, • Participate in problem management and continuous improvement initiatives, • Ongoing training and development, including support for IT certifications, • Work as part of a collaborative IT team where your input is valued and visible Skills & Experience Required: • At least 2 years’ experience in a Service Desk or IT support role within a Windows/Microsoft-based environment, including an understand Microsoft 365 administration, endpoint management systems and software packaging (RMM, MDMs), • Strong diagnostic and troubleshooting ability, using a structured approach to problem resolution, • Clear and confident communicator, comfortable supporting users across all levels of the business, • Proven ability to prioritise effectively and manage multiple competing tasks in a fast-paced setting, • Customer-focused mindset with strong ownership and accountability for issues raised, • Highly organised with excellent attention to detail, • Minimum GCSE (or equivalent) qualifications in Maths and English at grade 4/C or above, • Flexibility to travel between practice locations when required, including at short notice Core Benefits (subject to eligibility): • 25 days holiday entitlement plus bank holiday with long service recognition and festive shut down, • Flexible and remote working, • Opportunities for personal and professional growth, • Health cash plan scheme, • Health & Mental Wellness Programs, • Cycle to work scheme, • Great office team building events, • On-site parking

Junior entry level 1st Line IT Service Desk Analyst Location: North-East Essex Are you looking for your first role in IT? Want to work somewhere you can grow & great training? An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer. This role would be ideal for someone who wants to learn, grow and progress within a large supportive organisation. They are looking for someone who is reliable, has a great attitude and a passion for IT. They are also looking for someone who has good communication and problem-solving skills. They support your career offering you upskilling & career progression opportunities. You will also get to learn from senior members of the team. Responsibilities • 1st line IT support, • Investigating & troubleshooting IT problems, • Logging calls within the ticketing software, • Recording solutions within the system, • Maximising the effectiveness of the system, • Escalating tickets when necessary, • Meeting targets & deadlines, • Desire to learn, • Interest in IT, • Team player, • Confidence to answer phone calls and deal with tickets on the system

Company Information A well-established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project-based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities • Act as the first point of contact for IT incidents and service requests, managing tickets end-to-end within an ITSM system, • Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst, • Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS, • Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management, • Manage joiners, leavers, and internal role changes, ensuring secure and efficient access provisioning, • Install, configure, and maintain IT hardware and software in line with internal standards, • Monitor systems and respond to security alerts, supporting MFA, endpoint compliance, and access controls, • Work closely with senior IT staff, gaining exposure to networking, infrastructure, and wider technical decision-making, • Contribute to IT projects such as system upgrades, migrations, hardware refresh programmes, and security improvements, • Support internal processes aligned with ISO 27001, collaborating with departments such as HR, Finance, and Compliance, • Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment, • Strong troubleshooting ability with a logical and structured approach to problem solving, • Confident communicator, comfortable supporting users at all levels of the business, • Proven ability to prioritise workload and manage multiple issues effectively in a fast-paced environment, • Proactive and customer-focused mindset, with a strong sense of ownership and accountability, • Solid organisational skills and attention to detail, • GCSEs (or equivalent) in Maths and English at grade 4/C or above, • Experience with Microsoft 365 administration, endpoint management, and device management tools (RMM/MDM), • Understanding of networking and security fundamentals (e.g. subnets, VLANs, firewalls), • Exposure to scripting or automation tools such as PowerShell, • Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials, • Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning, • Analytical mindset with strong attention to detail Salary: £25,000 - £30,000 • Hybrid and flexible working, • Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown., • CPD opportunities, • Regular salary reviews, • Competitive Company Pension Scheme., • Health cash plan scheme., • Professional membership support, • Family policies, • Great office team building events and fully expensed seasonal social events., • On-site parking facilities, • Season Ticket Loan (if applicable), • Death in service benefit., • Early Finish incentives when the Practice targets are hit. REF: 21805MC

Role: Service Desk Analyst Location: Colchester, Essex Salary: Up to £32,000 Type: Full-time, Permanent We're working with a growing, Colchester-based Managed Service Provider (MSP) that specialises in delivering IT support to clients across the hospitality and events sector. Due to continued growth, they're looking to bring on a Service Desk Analyst to join their friendly and fast-paced support team. The Role: As a Service Desk Analyst, you'll be responsible for providing both remote and on-site support to a range of clients. You'll handle a mix of 1st and 2nd line issues, ensuring a high level of service and quick resolution times. Key Responsibilities: • Provide 1st and 2nd line technical support via phone, email, and remote tools, • Troubleshoot and resolve issues across desktops, laptops, and user environments, • Escalate more complex issues where required, • Occasionally visit client sites to provide hands-on support, • Maintain accurate ticketing and documentation, • Deliver excellent customer service at all times Requirements: • Experience in a 1st/2nd line support role (ideally within an MSP environment), • Strong troubleshooting skills across Windows environments, O365, and general IT infrastructure, • Excellent com...

A leading estate agency in the UK is seeking an IT Service Desk Analyst to deliver exceptional 1st line support and resolve technical issues. The ideal candidate will have strong communication skills and relevant IT qualifications, along with a dedication to customer service. This role is based in C

Desktop/desk phone / laptop hardware, printers and MFD troubleshooting and diagnostics. Desktop/Laptop O/S: Windows 10 & 11, MAC OSX. Knowledge of IT Service Desk and call logging environment or IT NVQ, Comp‑TIA, MCDST, SDA or equivalent qualifications would be an advantage.

An established IT services provider in Colchester is seeking a Service Desk Analyst to join its IT team. Ideal candidates will have a minimum of two years' experience in IT support, strong troubleshooting skills, and the ability to manage multiple issues effectively. The role is crucial for maintain

A rewarding career awaits within a nurturing culture committed to staff development. You will handle 1st line IT support calls, troubleshoot technical issues, and work with a passionate team dedicated to excellent customer service. A leading estate agency in Colchester, UK is seeking an IT Service D

The role involves acting as the first point of contact for IT incidents, providing support for Microsoft 365 environments, and contributing to IT projects. The position offers a salary between £25,000 and £30,000 along with flexible working options and various employee benefits. A well-established

A multi-disciplinary consultancy in Colchester is seeking a Service Desk Analyst to join their IT team.

Junior entry level 1st Line IT Service Desk Analyst. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer.

Service Desk Analyst Colchester – Hybrid, 3 days on site £30,000 – £35,000 This is a Service Desk Analyst role with an established business supporting users across multiple UK sites as part of a small, close-knit IT team. It’s a hands-on role where you’ll be the go to person for IT support across the business, not just logging tickets, but taking ownership of issues from start to finish and actually fixing things. You’ll be supporting a range of users day to day, while also getting involved in wider improvements across systems, security and infrastructure. Alongside the day-to-day support, you’ll have the chance to get involved in project work and things like system upgrades, device rollouts and improving how IT services are delivered across the business. You’ll be working closely with the wider IT team, so there’s good exposure beyond just support if you’re looking to build on that. The environment is very Microsoft focused, so you’ll be working across Microsoft 365, Azure AD, Active Directory and Intune, supporting users with everything from access and email issues through to device setup and security. We’re looking for someone who’s got a few years’ experience in IT support, comfortable in a Microsoft environment and happy dealing with people across the business. More than anything, it’s about someone who takes ownership, can troubleshoot properly and wants to be a bit more hands-on than a standard helpdesk role

We’re looking for an experienced Service Desk Analyst to join our clients IT team in Colchester. This is a key position within the business, helping deliver reliable and secure IT services across the organisation. You’ll take full ownership of support requests from initial contact through to resolution, working within a collaborative IT team across a modern Microsoft 365 hybrid environment. This role is ideal for someone who enjoys hands-on support, structured troubleshooting, and gaining exposure to wider infrastructure and project work. What you’ll be doing • Acting as the first point of contact for IT incidents and service requests, managing them through to resolution, • Taking full ownership of support tickets end-to-end within the ITSM system, • Providing support across Windows, Android, and iOS devices, Microsoft 365 services, and core business applications, • Troubleshooting within a Microsoft 365 hybrid environment (including Exchange Online, Teams, SharePoint, Intune, and endpoint security), • Managing joiners, leavers, and role changes, ensuring secure and timely access provisioning, • Installing, configuring, and maintaining IT hardware and software in line with company standards, • Monitoring systems and responding to security alerts, including MFA, compliance, and access controls, • Supporting ISO 27001-aligned processes and working with teams such as HR, Finance, and Compliance, • Contributing to IT improvements, problem management, and project delivery What you’ll gain • A varied, hands-on role with full ownership and accountability, • Exposure to a modern Microsoft 365 environment, including identity, security, and endpoint management, • Opportunities to work alongside the Network Engineer and IT Manager, gaining infrastructure and networking experience, • Involvement in key IT projects such as upgrades, migrations, and security improvements, • Ongoing training and support for professional certifications, • A collaborative and supportive team where your contribution is recognised Essential skills & experience • At least 2 years’ experience in a Service Desk or IT support role within a Microsoft/Windows environment, • Strong troubleshooting skills with a structured, logical approach, • Excellent communication skills, with the ability to support users at all levels, • Ability to prioritise and manage a varied workload in a busy environment, • A proactive, customer-focused mindset with strong ownership of issues, • Good organisational skills and attention to detail, • GCSEs (or equivalent) in Maths and English (grade 4/C or above), • Willingness and ability to travel between sites when required Desirable skills & experience • Experience with Microsoft 365 administration, endpoint management, and software deployment tools, • Understanding of networking and security concepts (e.g. subnets, VLANs, firewalls), • Basic scripting knowledge (e.g. PowerShell), • Familiarity with IT governance frameworks such as ISO 27001 or Cyber Essentials, • Relevant IT certifications (CompTIA, Microsoft, Cisco), or a commitment to ongoing development, • A curious, analytical mindset with strong attention to detail, • A collaborative team player with a calm and professional approach

Company Information A well-established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project-based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities Act as the first point of contact for IT incidents and service requests, managing tickets end-to-end within an ITSM system Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management Manage joiners, leavers, and internal role changes, ensuring secure and efficient access provisioning Install, configure, and maintain IT hardware and software in line with internal standards Monitor systems and respond to security alerts, supporting MFA, endpoint compliance, and access controls Work closely with senior IT staff, gaining exposure to networking, infrastructure, and wider technical decision-making Contribute to IT projects such as system upgrades, migrations, hardware refresh programmes, and security improvements Support internal processes aligned with ISO 27001, collaborating with departments such as HR, Finance, and Compliance Assist with ongoing service improvement, problem management, and documentationService Desk Analyst - Skills and Experience Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business Proven ability to prioritise workload and manage multiple issues effectively in a fast-paced environment Proactive and customer-focused mindset, with a strong sense of ownership and accountability Solid organisational skills and attention to detail GCSEs (or equivalent) in Maths and English at grade 4/C or above Willingness and ability to travel between sites when requiredDesirable Skills: Experience with Microsoft 365 administration, endpoint management, and device management tools (RMM/MDM) Understanding of networking and security fundamentals (e.g. subnets, VLANs, firewalls) Exposure to scripting or automation tools such as PowerShell Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning Analytical mindset with strong attention to detail Collaborative team player with a calm and professional approachIn Return? Salary: £25,000 - £30,000 Hybrid and flexible working Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown. CPD opportunities Regular salary reviews Competitive Company Pension Scheme. Health cash plan scheme. Professional membership support Family policies Great office team building events and fully expensed seasonal social events. On-site parking facilities Season Ticket Loan (if applicable) Death in service benefit. Early Finish incentives when the Practice targets are hit. Additional leave allocated for volunteering (up to 2 days).If you are a Service Desk Analyst, considering your opportunities, please contact Megan Cole at Brandon James. REF: 21805MC

Due to their continued success and growth, our client is currently seeking to recruit an experienced Service Desk Analyst to join their IT department. This is a fantastic opportunity for a technically minded individual to work for an award-winning business, who truly value their employees. The successful candidate will play a pivotal role within the department, responsible for supporting the effective delivery of secure, reliable IT services across the business Key Duties & Responsibilities: • End-to-end ownership of Service Desk tickets, from first contact to resolution, • Provide hands-on support within a Microsoft 365 hybrid environment, • Act as the first point of contact for IT incidents and service requests via the ITSM system, • Support Windows, Android, iOS devices, Microsoft 365, business applications, and core systems, • Troubleshoot across Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, Intune, and endpoint protection, • Manage user onboarding, offboarding, and access changes, ensuring secure and timely provisioning, • Install, configure, and maintain hardware and software in line with internal standards, • Monitor systems, respond to security alerts, and support MFA, device compliance, and access controls, • Work closely with the other team members, gaining exposure to infrastructure and networking decisions, • Contribute to IT projects including upgrades, migrations, security improvements, and hardware refresh programmes, • Support ISO 27001-aligned processes and collaborate with other teams as appropriate, • Participate in problem management and continuous improvement initiatives, • Ongoing training and development, including support for IT certifications, • Work as part of a collaborative IT team where your input is valued and visible Skills & Experience Required: • At least 2 years’ experience in a Service Desk or IT support role within a Windows/Microsoft-based environment, including an understanding of Microsoft 365 administration, endpoint management systems and software packaging (RMM, MDMs), • Strong diagnostic and troubleshooting ability, using a structured approach to problem resolution, • Clear and confident communicator, comfortable supporting users across all levels of the business, • Proven ability to prioritise effectively and manage multiple competing tasks in a fast-paced setting, • Customer-focused mindset with strong ownership and accountability for issues raised, • Highly organised with excellent attention to detail, • Minimum GCSE (or equivalent) qualifications in Maths and English at grade 4/C or above, • Flexibility to travel between practice locations when required, including at short notice Core Benefits (subject to eligibility): • 25 days holiday entitlement plus bank holiday with long service recognition and festive shut down, • Flexible and remote working, • Opportunities for personal and professional growth, • Health cash plan scheme, • Health & Mental Wellness Programs, • Cycle to work scheme, • Great office team building events, • On-site parking

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. Assist with operational Service Desk cover during busy periods.

Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Their Service is only as good as its people. When their employees are engaged and supported, their Service thrives.

IT Service Desk Engineer (Multilingual - English & Dutch)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & Dutch)<

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

IT Service Desk Engineer (Multilingual - English & Spanish)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent in English and Spanish

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

A leading IT services provider is hiring a Service Desk Analyst in Essex to maintain reliable IT services.

A leading compliance technology company in York is seeking a motivated Service Desk Analyst to deliver exceptional client support. The ideal candidate will possess strong communication and problem-solving skills, along with experience in a SaaS or financial services environment.

Line Service Desk / Desktop Support. Support hardware and peripherals (laptops, desktops, mobile devices). Maintain strong customer service and communication standards.

The Service Desk Analyst (SDA) is the face of the Diplomatic Technology (DT) office and is responsible for front‑line response to both internal and external customer queries, both in person at the service desk and through remote channels such as telephone, email, chat, and self‑service request f

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A leading technology service provider in England is seeking a skilled Systems Administrator with strong expertise in Microsoft technologies, Citrix, and VMware.

We’re proud to be supporting a highly respected and rapidly growing Managed Services Provider as they look to appoint a Service Desk Team Leader. Oversee day‑to‑day service desk operations, ensuring SLAs and KPIs are consistently met. Previous experience in a Service Desk Team Leader, Senior E

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth.

Service Desk Technician | Microsoft 365 & Windows 11 | Global Media & Production Group. An internationally recognised media and production group are hiring a Service Desk Technician to join its Technical Operations team. Experience in a Service Desk or technical support environment.

As the Service Desk Support Coordinator, you’ll be the approachable and knowledgeable face of IT at the Royal College of Radiologists. The Royal College of Radiologists is seeking a Service Desk Support Coordinator to join our high performing and well respected IT team. Your focus will always be o

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally. Improve the Service Desk by contributing to knowledge articles, stan

You will be a proactive and customer-focused IT professional with experience in a Service Desk / IT Support Engineer role. Experience in a Service Desk / IT Support role. Deliver 1st line IT support across desktops, laptops, and mobile devices.

This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. The successful candidate will work within a dynamic team to e

Experience in a service desk, scheduling, coordination, or operations role. Service Reporting & Administration. Ensure documentation, notes, and ticket histories are complete and accurateSupport continuous improvement of service processes and workflows.

We're Hiring: Service Desk Analyst. Minimum 2 years' experience in IT Support / Service Desk. This is more than a support desk role.

Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Work closely with the Corporate IT team to align service desk op

A global financial services group is seeking a Service Desk team member to provide support for staff across the organisation.

A logistics company in North West Leicestershire is seeking a Transport Customer Service Administrator.