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IT support, delivering high-quality 1st/2nd line technical assistance to users across the business. Provide 1st line support for all IT-related queries via phone, email, and in person. IT Support Analyst - Service Desk / Helpdesk.

Company DescriptionService Desk 1st Line Support EngineerSalary £24,231 per annumThis role is office based during the week.

Job DescriptionService Desk Analyst - French Speaking UK and IrelandSysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen.

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

Day-to-day Service Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user communit

A leading technology research firm in London is seeking a Service Desk Technician Level 1 to ensure proper computer operation for end users. The ideal candidate has 1-3 years of experience in a service desk role and a college diploma in a related field.

An international consulting group based in London is seeking a Topic Leader to facilitate communication between local users and their Service Desk.

Reporting directly to the Service Desk Manager, the Service Desk Analyst will assist in the day-to-day operational support of the firm’s Technology systems and hardware. Freshservice or similar Service Management tools. Participate in continuous improvement of service desk processes and procedures

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

A global financial services group is seeking a Service Desk team member to provide support for staff across the organisation.

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisat

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

A consulting firm specializing in communications and public affairs support is hiring an Account Support and Service Delivery professional for its Japan Desk. With a lean team structure, this position offers the opportunity to work closely on each project and develop into a core member of the Japan

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands‑on exposure to cutting‑edge backup and DR technologies, structured progression, and significant investme

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high‑quality customer

This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. The successful candidate will work within a dynamic team to e

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. Provide excellent customer service and support to ensure timely and effective resolution of user issues. Ensuring timely call resoluti

Communicate and advise users on appropriate steps to resolve issues (including workarounds); accurately log all IT Service Desk interactions through IT Service Desk software and processes. The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests /

In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction levels. A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineer

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Work with co‑workers to increase knowledge across the Global Service Desk team through knowledge sharing and knowledge base contributions. At least 2

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. We’re looking for several Service Desk Analysts to join our teams. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, t

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

A leading football club in England is looking for a 2nd Line Service Desk Engineer to provide advanced technical support within their Technology Department. Candidates should have proven experience in service-led environments, strong troubleshooting skills, and familiarity with ITSM systems.

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel

A leading IT services company in Greater London seeks a dynamic Technical Service Desk Manager to lead 1st‑3rd line support teams. You will oversee daily operations and ensure exceptional IT service delivery while driving ITIL best practices.

A leading IT services provider in the UK is seeking a Security Cleared First Line Analyst to join their Service Desk Support team on-site in Derby. Candidates should have experience in First/Second Line Support, excellent troubleshooting skills, and strong customer service orientation.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offerin

As an IT Service Desk Team Manager, you will lead the delivery of exceptional technology support that keeps our pubs, breweries and teams running smoothly, while driving continuous improvement across our service operation. Strong previous leadership experience managing IT service desk or technical s

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. Ideal candidates have strong knowledge in server operating systems, cloud environments, networking, and customer service experience.

A higher education institution in Greater London is looking for a Service Desk Analyst to provide high-quality IT support for students, staff, and visitors. The role requires collaboration with various IT teams to enhance service delivery.

You will be fully backed by the wider IT service desk and technology team. Resolve incidents and service requests, troubleshooting a wide range of issues. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow.

Service Desk Analyst page is loaded## Service Desk Analystremote type: Oparte na pakiecie Officelocations: Kirkintillochtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajtime left to apply: Data zakończenia: 17 marca 2026 (można jeszcze aplikować przez 12 d

Provide comprehensive helpdesk support, assisting colleagues with troubleshooting IT issues and resolving technical problems. Escalate complex or unresolved issues from the helpdesk to Level 2 or Senior Engineers in a timely and accurate manner. You will understand that excellent service delivery al

A dynamic IT service provider in London is seeking a proactive 1st Line IT Service Desk Engineer to join their team. This hybrid role involves being the first point of contact for IT issues, delivering exceptional customer service, and collaborating with team members.

A global investment organisation seeks a Service Desk Analyst to provide first- and second-line support across multiple regions. This role involves handling technical issues, owning incidents from diagnosis to resolution, and contributing to project documentation and IT service improvements.

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

Ideal candidates will have experience in Service Desk solutions and excellent communication skills. A technology services organization is seeking an energetic IT Support professional to join their team in Greater London.

A digital product company in Greater London is seeking an IT Support professional to enhance team productivity.You will provide first-line IT support, onboard new employees, and manage daily administration of essential SaaS tools.Successful candidates are effective communicators with a passion for t

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. This role involves maintaining high levels of efficiency within the service de

A leading IT solutions provider is looking for a Service Desk Analyst to join their Not for Profit team in Greater London. The ideal candidate will have 1st line IT support experience and a proactive approach to customer service.

This role involves collaborating with Service Desk teams to streamline operations, utilizing ConnectWise RPA tools, and maintaining automation solutions. A leading networking company is seeking a proactive Automation Engineer to enhance IT services through automation workflows.