Service desk jobs in Norwich

Ensure all work/ calls are recorded within the call management system through the IT Service Desk * To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the ...

Service Desk Ticketing system: * ManageEngine ServiceDesk Plus * Telecommunications: * SIP, in relation to external telephony connectivity via ISP. * VOIP, in relation to our internal ...

This is an opportunity to work with a warm desk and grow your own client base, benefiting from the ... Paid sabbaticals and monetary rewards for length of service * 25 days holiday plus bank holidays ...

Liaise with project management teams, third-line engineers, and service desk engineers on a regular basis. * Select and implement security tools, policies, and procedures in conjunction with the ...

Register all calls to the Help Desk, advising on timescale to deal with the problem and respond ... Company contributions increase to 6% after 5 years' service and 7% after 10 years' service. * Life ...

Role; You will be joining the Norwich team as a Senior Consultant, given a warm desk of active ... services to understand candidate drivers and motivations to introduce them to suitable ...

This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services skills and work with the highest level of stakeholders. Senior Service Desk Engineer - London. One of the largest global broking firms in London is ...

The Service Desk Technician is responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Ensure that both internal teams within Bell and ...

An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer working with leading Financial Services clients. Your primary responsibility will be to deliver top-notch technical support to esteemed Financial Services clients loca...

Service Desk Team Leader | Remote | £50,000 |. They are looking for a Service Desk Team Leader to join their team and ultimately be part of the future of the business. ...

The Service Desk Technician is responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Ensure that both internal teams within Bell and ...

Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. IT Manager, IT Team Leader, T...

The Service Desk Technician is responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Ensure that both internal teams within Bell and ...

Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Service Desk Manager who has a 50/50 split of being hands-on technical as well as managing the busy helpdesk team. IT Manager, IT Team Leader, T...

The Service Desk Technician is responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Ensure that both internal teams within Bell and ...

This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services skills and work with the highest level of stakeholders. Senior Service Desk Engineer - London. One of the largest global broking firms in London is ...

An exciting opportunity awaits you at a premier Managed Service Provider, where you'll assume the role of a Service Desk Engineer working with leading Financial Services clients. Your primary responsibility will be to deliver top-notch technical support to esteemed Financial Services clients loca...

Service Desk Team Leader | Remote | £50,000 |. They are looking for a Service Desk Team Leader to join their team and ultimately be part of the future of the business. ...

Our client, a prestigious world class events venue, are looking for a professional, experienced Service Desk Representative with exceptional customer service skills for an ongoing, temporary assignment. The Service Desk Representative plays a crucial role in ensuring all visitors and contractors ...

Escalation and Client Rapport:Escalate incidents or service requests that cannot be resolved by the Service Desk. Track Record:Demonstrated success working in a Service Desk role. Key Accountabilities:As part of our team, you will be responsible for the following:First-Line IT Support:Take owners...

We're partnering with a Scottish-owned Managed Service Provider providing top-level services to clients in the Glasgow region. With a commitment to innovation, our client is seeking a skilled 2nd Line Service Desk Engineer to join their team. As a 2nd Line Service Desk Engineer, you'll play a cru...

Exciting opportunity for an innovative and ambitious 2nd Line Service Desk Engineer to join an award-winning financial services organisation. This role will play a pivotal part in providing end user support within the business, as a key member of the Service Desk Function, you will work collabora...

Supporting the Service Desk in a 1. My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. Ensuring infrastructure and critical services are running smoothly. ...

Premier Work Support are proud to be working with a leading Manufacturer in their field, who are looking for a permanent Service Desk Assistant to work in their offices based in Dagenham. As the Service Desk Assistant you will be responsible for:. Covering other service desk positions when requir...